Cloud 9 Boutique Hotel and Spa
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Summary of reviewsCloud 9 Boutique Hotel and Spa, located in the heart of central Cape Town, adeptly combines convenience, charm and luxury, making it a favored choice for travelers. The hotel's prime position near the vibrant Kloof Street area, known for trendy cafes, bars and dining options, is frequently praised. Beyond its convenient proximity to local attractions, the hotel offers breathtaking views of Table Mountain from its beautiful rooftop terrace, contributing to the serene yet lively ambiance.
Guests consistently commend the hotel for its impeccable cleanliness, describing the rooms and facilities as neat and well-maintained. The spacious, stylish rooms feature comfortable beds, cozy amenities and in many cases, stunning views of Table Mountain and Lion’s Head, which leave a lasting impression. Although some rooms could benefit from updates and better natural light, these minor issues do not overshadow the overall positive experience.
The breakfast at Cloud 9 Boutique Hotel and Spa is highly regarded with guests describing the à la carte offerings as delicious, diverse and set in a delightful ambiance. While some suggest adding more variety to the menu and offering larger portions, the general consensus is one of satisfaction and enjoyment. Dinner experiences receive mixed reviews; while the quality of food, especially the sushi, is appreciated, some guests find the menu limited and pricey and service can occasionally falter.
The staff at Cloud 9 Boutique Hotel and Spa are frequently lauded for their friendliness, helpfulness and professional demeanor. The exceptional hospitality contributes significantly to the welcoming atmosphere and overall guest satisfaction. The hotel's spa facilities are another highlight with treatments described as divine and the staff as expert and very friendly. The addition of amenities like a clean hot tub, sauna and well-regarded rooftop pool further enriches the guest experience, offering both relaxation and luxury.
On-site secure parking, though not paved and occasionally noisy, is another convenient feature that provides peace of mind, enhancing the hotel's suitability for travelers with their own vehicles. The boutique charm of the hotel, blending traditional and modern elements with a quirky personal touch, elevates the stay beyond mere accommodation, offering a unique and intimate experience.
Overall, Cloud 9 Boutique Hotel and Spa stands out for its strategic location, exceptional cleanliness, friendly staff and luxurious amenities, making it a highly recommended destination for visitors seeking to explore Cape Town in style and comfort.
Categories
Guests consistently commend the hotel for its impeccable cleanliness, describing the rooms and facilities as neat and well-maintained. The spacious, stylish rooms feature comfortable beds, cozy amenities and in many cases, stunning views of Table Mountain and Lion’s Head, which leave a lasting impression. Although some rooms could benefit from updates and better natural light, these minor issues do not overshadow the overall positive experience.
The breakfast at Cloud 9 Boutique Hotel and Spa is highly regarded with guests describing the à la carte offerings as delicious, diverse and set in a delightful ambiance. While some suggest adding more variety to the menu and offering larger portions, the general consensus is one of satisfaction and enjoyment. Dinner experiences receive mixed reviews; while the quality of food, especially the sushi, is appreciated, some guests find the menu limited and pricey and service can occasionally falter.
The staff at Cloud 9 Boutique Hotel and Spa are frequently lauded for their friendliness, helpfulness and professional demeanor. The exceptional hospitality contributes significantly to the welcoming atmosphere and overall guest satisfaction. The hotel's spa facilities are another highlight with treatments described as divine and the staff as expert and very friendly. The addition of amenities like a clean hot tub, sauna and well-regarded rooftop pool further enriches the guest experience, offering both relaxation and luxury.
On-site secure parking, though not paved and occasionally noisy, is another convenient feature that provides peace of mind, enhancing the hotel's suitability for travelers with their own vehicles. The boutique charm of the hotel, blending traditional and modern elements with a quirky personal touch, elevates the stay beyond mere accommodation, offering a unique and intimate experience.
Overall, Cloud 9 Boutique Hotel and Spa stands out for its strategic location, exceptional cleanliness, friendly staff and luxurious amenities, making it a highly recommended destination for visitors seeking to explore Cape Town in style and comfort.
Boutique-style Hotel
Located in Cape Town, offers stylish accommodations and a rooftop pool with panoramic views. The hotel features comfortable rooms, a relaxing spa, and personalized service. Its central location and modern amenities make it a great boutique choice.
Hotel with Spa
This boutique hotel offers a tranquil spa experience in the heart of Cape Town. The spa provides a range of treatments and facilities designed to promote relaxation and rejuvenation.
Hotel near Nightlife Spots
Located near Kloof Street, an area known for its many bars and restaurants, this hotel offers good access to a popular evening destination. It also features a rooftop bar.
4-Star Hotel
Located in Tamboerskloof, Cape Town, this boutique hotel includes spa facilities. It offers a relaxing experience with a rooftop pool and stylish rooms, making it ideal for leisure travelers.
Hotel with Heated Pool
This boutique hotel and spa facility includes a heated pool among its amenities for guest use.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Outdoor Pool
Guest Reviews
Cloud 9 Boutique Hotel and Spa benefits from an outstanding location that consistently garners praise from guests. Nestled in central Cape Town, it's ideally situated for those looking to explore the vibrant Kloof Street area, renowned for its trendy cafes, bars and a plethora of dining options. Visitors frequently highlight the convenience of having all essentials nearby, as well as the proximity to fantastic restaurants, shops and nightlife spots, making it an ideal choice for both leisure and practical needs.
The hotel's location not only offers culinary delights but also boasts a beautiful rooftop terrace, providing breathtaking views of Table Mountain. This scenic spot further enhances the overall experience, adding a tranquil ambiance to the lively neighborhood surroundings.
Safety and ease of access are also commendable with secure parking facilities and a general sense of security that allows guests to comfortably explore the area on foot. Despite being centrally located, the hotel is often described as quiet, offering a peaceful retreat amid the hustle and bustle of Cape Town.
Staff interactions complement the excellent locale with many guests noting the friendly and helpful nature of the hotel team. Additionally, the hotel’s central position makes it an ideal starting point for further exploring the attractions of Cape Town.
Overall, the Cloud 9 Boutique Hotel and Spa stands out primarily for its superb and strategic location, making it a highly recommended choice for travelers wanting to experience the best of Cape Town's dining, shopping and iconic scenery.
Cloud 9 Boutique Hotel and Spa receives high praise for its breakfast offerings with many guests describing the morning meal as delicious, excellent and even sensational. The à la carte breakfast, in particular, is frequently highlighted for its wonderful quality, diverse options and delightful setting, including a breakfast room with a stunning view of Table Mountain. Guests appreciate the good food and the cozy ambiance, often mentioning how enjoyable and tasty the breakfast is. The hotel offers diverse breakfast options, which are noted for their great quality and ample portions.
However, there are a few areas of improvement mentioned by guests. Some reviewers feel that the breakfast menu is limited and could use more variety. Additionally, a few expressed concerns over the price, indicating that breakfast can be quite expensive, especially when not included in the room rate. Others pointed out that the portion sizes could be more generous. Despite these critiques, the overall sentiment reflects a positive and enjoyable breakfast experience at the hotel.
Guests at Cloud 9 Boutique Hotel and Spa have shared mixed opinions on the dinner experience. On the positive side, many highlighted the great quality food with particular praise for the sushi, which some considered among the best. Several guests enjoyed lovely dinners and appreciated the tasteful variety of tapas and cocktails offered on the restaurant menu. The rooftop bar received commendations for its ambiance and delightful dinner experience.
However, there were also notable concerns. Some guests found the dinner menu limited and unappealing with a few describing the food as expensive and not worth the price. Service reliability was an issue for some with instances of food being forgotten multiple times. Despite these drawbacks, many still acknowledged aspects like good food and pleasant dining experiences.
Nestled between Table Mountain and the city, Cloud 9 Boutique Hotel and Spa offers a blend of modern comfort and old-world charm. Many guests rave about the large and comfortable heritage rooms, noting their cleanliness and beautiful decor. Rooms are often described as spacious with cozy beds, making for a comfortable stay. The new rooms received particular praise for their styling and generous appointments. A number of reviews highlight stunning views from the rooms with vistas of Table Mountain and Lion's Head enhancing the experience.
Amenities like the rooftop bar and pool area add to the appeal, though some found the rooftop bar to be windy. The location is central, making it convenient for exploring the city, while also offering a unique, intimate atmosphere. However, minor drawbacks such as insufficient natural light and the need for some room updates were mentioned. Despite issues like occasional noise and challenges with load shedding, the overall sentiment remains positive due to the combination of comfort, style and helpful staff.
The beds at Cloud 9 Boutique Hotel and Spa receive consistent praise for their comfort and quality. Guests frequently describe the beds as super comfortable with excellent bedding and beautiful linen. The king-sized beds, even when put together from two separate beds, still provide a comfortable experience. The hotel also offers huge beds that guests find very comfortable, enhancing their overall stay experience. The bedding quality is frequently highlighted, contributing to the superb sleeping conditions.
Cloud 9 Boutique Hotel and Spa consistently receives high praise for its impeccable cleanliness. Guests repeatedly highlight the pristine condition of the rooms and facilities, noting that everything is clean and well-maintained. The entire property, including spacious rooms and bathrooms, is described as very neat, tidy and spotlessly clean. Visitors appreciate the clean hot tub, which can be reserved for private use. Rooms are also described as cozy with comfortable beds ensuring a pleasant stay. While one guest mentioned a room smelling musty and damp, this appears to be an isolated incident amongst the overwhelmingly positive feedback. The hotel’s attentive and friendly staff further enhance the experience, contributing to the well-kept, welcoming environment. Overall, the dedication to cleanliness and maintenance is a standout feature, making Cloud 9 Boutique Hotel and Spa a top choice for travelers seeking a spotless and comfortable retreat.
At the Cloud 9 Boutique Hotel and Spa, the staff consistently leave a lasting positive impression on guests. A common theme runs through the reviews: the team is incredibly friendly, helpful and welcoming, creating a warm and inviting atmosphere for everyone. The hospitality and professionalism are exceptional with every member of the staff displaying a cheerful demeanor and willingness to go the extra mile. Their efficiency and attentiveness ensure that guests' needs are promptly addressed, making the service nothing short of phenomenal. The positive interactions, from the warm greetings to the helpful suggestions, leave guests feeling truly valued and well cared for.
The Cloud 9 Boutique Hotel and Spa receives high praise for its onsite spa facilities, which numerous guests describe as fantastic and even out of this world amazing. Many visitors appreciate the convenience of having the spa on-site, noting that its presence enhances the overall hotel experience. The spa treatments, including the signature offerings and the Pamper Package, are frequently highlighted as divine and heavenly. Notably, the spa's expert and very friendly staff contribute significantly to its top-notch service. Visitors also enjoy the additional amenities such as the jacuzzi, which adds to the relaxation experience. Despite one mention of disappointment, the general consensus is that the spa at Cloud 9 Boutique Hotel and Spa is a wonderful and fabulous feature that guests thoroughly enjoy.
Cloud 9 Boutique Hotel and Spa offers a charming pool experience with a variety of features that guests appreciate. The hotel boasts two small pools, including one that is lukewarm heated. The rooftop terrace provides not only a great pool area but also a sensational bar and restaurant with breathtaking views of Table Mountain, creating a relaxing and enjoyable atmosphere.
Despite some concerns about cleanliness, particularly with the jacuzzi, many guests found the pool areas to be cozy and lovely, perfect for a relaxing dip. The outdoor pool is notably warm and the sun loungers add to the comfort. The rooftop pool, in particular, receives high praise for its stunning views and overall ambiance.
The pool facilities, though smaller than they appeared in photos, include a splash pool and additional amenities like a sauna and a spa, enhancing the overall experience. The combination of a lovely pool area, rooftop bar and beautiful vistas makes it a welcoming spot for guests who wish to unwind and take in the scenic beauty.
Cloud 9 Boutique Hotel and Spa provides the convenience of on-site, secure parking for its guests, though it comes with a small extra charge. The parking is closed and gated, ensuring the safety of vehicles, including rental cars. The hotel’s location is praised for its safety and scenic views. While the parking lot behind the hotel is not paved, the overall availability of private, reserved parking adds to the appeal of choosing this stylish boutique hotel. Note that despite the extra security measures, some guests noted a level of noise in the parking area.
Cloud 9 Boutique Hotel and Spa offers a charming and stylish experience, embodying the epitome of a boutique hotel. It seamlessly blends traditional and modern elements, resulting in a beautiful and unique atmosphere. Guests appreciate the hotel's excellent attention to detail and its super friendly staff. The location is considered one of the best, making it easy to explore the surrounding area. Despite its small size, the hotel manages to provide top-tier service and a quirky, personal touch that sets it apart.
Location Show Map
Location
The hotel's location not only offers culinary delights but also boasts a beautiful rooftop terrace, providing breathtaking views of Table Mountain. This scenic spot further enhances the overall experience, adding a tranquil ambiance to the lively neighborhood surroundings.
Safety and ease of access are also commendable with secure parking facilities and a general sense of security that allows guests to comfortably explore the area on foot. Despite being centrally located, the hotel is often described as quiet, offering a peaceful retreat amid the hustle and bustle of Cape Town.
Staff interactions complement the excellent locale with many guests noting the friendly and helpful nature of the hotel team. Additionally, the hotel’s central position makes it an ideal starting point for further exploring the attractions of Cape Town.
Overall, the Cloud 9 Boutique Hotel and Spa stands out primarily for its superb and strategic location, making it a highly recommended choice for travelers wanting to experience the best of Cape Town's dining, shopping and iconic scenery.
Breakfast
However, there are a few areas of improvement mentioned by guests. Some reviewers feel that the breakfast menu is limited and could use more variety. Additionally, a few expressed concerns over the price, indicating that breakfast can be quite expensive, especially when not included in the room rate. Others pointed out that the portion sizes could be more generous. Despite these critiques, the overall sentiment reflects a positive and enjoyable breakfast experience at the hotel.
Dinner
However, there were also notable concerns. Some guests found the dinner menu limited and unappealing with a few describing the food as expensive and not worth the price. Service reliability was an issue for some with instances of food being forgotten multiple times. Despite these drawbacks, many still acknowledged aspects like good food and pleasant dining experiences.
Rooms
Amenities like the rooftop bar and pool area add to the appeal, though some found the rooftop bar to be windy. The location is central, making it convenient for exploring the city, while also offering a unique, intimate atmosphere. However, minor drawbacks such as insufficient natural light and the need for some room updates were mentioned. Despite issues like occasional noise and challenges with load shedding, the overall sentiment remains positive due to the combination of comfort, style and helpful staff.
Beds
Cleanliness
Staff
Spa
Pool
Despite some concerns about cleanliness, particularly with the jacuzzi, many guests found the pool areas to be cozy and lovely, perfect for a relaxing dip. The outdoor pool is notably warm and the sun loungers add to the comfort. The rooftop pool, in particular, receives high praise for its stunning views and overall ambiance.
The pool facilities, though smaller than they appeared in photos, include a splash pool and additional amenities like a sauna and a spa, enhancing the overall experience. The combination of a lovely pool area, rooftop bar and beautiful vistas makes it a welcoming spot for guests who wish to unwind and take in the scenic beauty.
Parking
Boutique-Style
Yes, Cloud 9 Boutique Hotel and Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Cloud 9 Boutique Hotel and Spa.
No, Cloud 9 Boutique Hotel and Spa doesn't allow dogs.
Yes, parking facilities are available at Cloud 9 Boutique Hotel and Spa.
No, Cloud 9 Boutique Hotel and Spa doesn't have a gym.
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