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Summary of reviewsThe Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG is highly praised for its strategic location, exceptional cleanliness, and outstanding service. Conveniently located off I-55, the hotel offers easy access to the city's amenities, including numerous dining options, providing a welcoming and accessible stop for travelers. Despite occasional road noise, its proximity to essential services adds to the convenience of the stay. The hotel's cleanliness standards consistently impress guests, with spotless and spacious rooms contributing to a comfortable and inviting atmosphere.
Guests particularly appreciate the hotel's breakfast offerings, which feature a diverse range of quality items that cater to a variety of tastes. The breakfast service is marked by efficiency and friendly staff, enhancing the start of each day with an enjoyable dining experience. Rooms are highlighted for their ample space and comfort, boasting well-appointed furnishings and exceptionally comfortable beds that ensure restful nights.
The staff at the Holiday Inn Express Hotel & Suites are frequently commended for their friendliness, professionalism, and dedication to customer service, with many guests feeling a sense of being at home due to the staff's warm interactions. Despite minor setbacks occasionally reported, the staff's commitment to providing a pleasant stay remains apparent.
Overall, this hotel in Cape Girardeau excels in providing a comfortable, clean, and welcoming environment. Guests value the combination of excellent amenities, particularly the quality of the beds and breakfast, alongside the hotel's prime location and exceptional staff, making it a noteworthy choice for travelers. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard RoomBed type and smoking preferences are subject to availability and cannot be guaranteed.
Standard Queen RoomThis room features a microwave and a small refrigerator.
One-Bedroom Queen SuiteOffering free Wi-Fi and cable TV, this suite offers a separate seating area.
King Suite - Non-SmokingOffering free Wi-Fi and cable TV, this suite offers a separate seating area.
Queen Suite with Two Queen Beds and Sofa BedOffers a bar area with bar stools, separate seating area and 6-person conference table
Deluxe SuiteOffering free internet access and cable TV, this room is equipped with a microwave and a refrigerator. An accessible bathroom with grab bars is provided.
Double Suite - Mobility Access Tub/Non-SmokingOffering free internet access and a 37-inch flat-screen TV, this suite features wide doorways and grab bars for accessibility. A microwave and a refrigerator are provided.
Suite with Two Queen Beds and Roll-in Shower - Communications AccessThe suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The suite provides a sofa, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
King Suite with Hearing Accessible Roll In Shower - Non-SmokingThe suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The suite features a flat-screen TV with cable channels, a sofa, a carpeted floor and heating. The unit offers 1 bed.
Guest Reviews
8.9
Excellent
Location
The Holiday Inn Express Hotel & Suites in Cape Girardeau, conveniently situated off I-55, boasts an exceptional location that caters to travelers seeking accessibility and comfort. The hotel's strategic placement allows guests to enjoy the beauty and amenities of the city, with easy access to dining options and essential services like gas stations. Its proximity to the freeway makes it an ideal stop for those who value convenience when traveling. While some road noise is noted, the overall consensus highlights the benefit of being near numerous restaurants, enhancing the overall stay experience. The location pairs well with a tidy environment, and guests consistently appreciate the helpfulness of the staff, adding to the welcoming atmosphere of the hotel.
Breakfast
The Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG impresses its guests with a variety of breakfast offerings that largely garner positive feedback. Visitors are pleased with the quality and diversity of the breakfast selections, which include a mix of hot and cold items, contributing to an enjoyable start to the day. Many guests highlight the breakfast as great or excellent, complemented by a nice spread that offers plentiful and tasty options. The breakfast service is frequently praised for its efficiency and the welcoming demeanor of the staff. While some reviews note room for improvement in terms of flavor, the overall consensus reflects satisfaction with both the breakfast and the hotel’s cleanliness and customer service.
Rooms
Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG showcases a consistently positive impression for those seeking accommodation in the area. Guests frequently praised the hotel's standard for cleanliness, a key highlight in numerous reviews. The rooms are lauded for being exceptionally spacious, surpassing the expectations of many visitors. Comfort appears to be a strong suit, as the accommodations were often described as inviting and perfectly equipped with comfortable beds, contributing to an overall pleasant stay.
Additionally, guests noted the charm of a beautifully arranged room setting, complemented by the quiet ambiance of the hotel, enabling restful nights. The amenities available, alongside the friendliness of the staff, enhance the overall experience, affirming the hotel’s commitment to quality service. Despite occasional minor complaints regarding smell and cleanliness, such occurrences seem isolated. Overall, the hotel provides a reliably comfortable and accommodating environment, making it a noteworthy option for travelers in Cape Girardeau.
Beds
The beds at the Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG receive high praise from guests for their exceptional comfort. Many visitors have found the beds to be soft and inviting, contributing to restful nights during their stay. The consistency in positive remarks suggests that whether opting for double or king beds, guests can expect a reliable level of comfort. The hotel also impresses with its cleanliness, spacious rooms, and friendly staff, creating a welcoming environment further enhanced by the quality of the bedding. Overall, the beds seem to be a standout feature at this hotel, ensuring guests can relax and recharge after a long day.
Cleanliness
The Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG consistently receives praise for its high standards of cleanliness and hospitality. Guests frequently comment on the very clean environment throughout the property, which includes spacious and inviting rooms. The accommodating atmosphere is enhanced by the friendly and courteous staff, who are noted for being extremely helpful. Complimentary cookies at 9:00 add a welcoming touch to the stay. Location-wise, the hotel offers easy access from the interstate, making it a convenient choice for travelers. Although some guests have noted issues with specific areas, such as dirty hallways or occasional unclean rooms, the overall cleanliness of the hotel is generally appreciated. Amenities such as a good breakfast further complement the positive experience, although it is important to note the absence of a hot tub, which is not available despite descriptions suggesting otherwise. Overall, the Holiday Inn Express Hotel & Suites in Cape Girardeau stands out for its commitment to cleanliness and excellent service.
Staff
The Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG receives high praise for its exceptional staff. Visitors consistently describe the staff as friendly, helpful, and efficient, making check-in processes smooth and welcoming. Guests frequently mention the amazing customer service, remarking that the staff made them feel at home, almost like family. The front desk associates are highlighted as being particularly pleasant and professional, contributing to the overall positive atmosphere of the hotel.
Despite occasional setbacks, such as computer troubles during check-in and some inconsistencies, the staff's friendliness and dedication stand out. They are lauded for their efforts in accommodating guests' needs, whether it's providing extra bedding or ensuring the facilities are clean and comfortable. Many guests have noted that the staff at this hotel are among the friendliest people they have encountered, indicating a memorable and satisfactory experience for those staying at the Holiday Inn Express in Cape Girardeau.
Yes, Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG.
No, Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG.
Yes, Holiday Inn Express Hotel & Suites Cape Girardeau I-55 by IHG has a gym.