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Summary of reviewsThe "Crowne Plaza - Caparica Lisbon" receives largely positive reviews across several categories, resonating well with guests for its quiet and scenic location, excellent breakfast offerings, comfortable rooms and friendly staff.
The hotel's location, perched on a hill, provides breathtaking views over Costa da Caparica and a serene environment ideal for families and those seeking tranquility. Convenient for guests with cars, it's just a 30-minute drive from Lisbon airport with easy access to beaches and the city center. While some guests note the somewhat secluded position necessitating taxis or Ubers for outings, those preferring a peaceful retreat find it ideal.
Breakfast at Crowne Plaza - Caparica Lisbon is frequently praised for its quality and variety, especially the fresh fruits, local products and omelette station. While occasional critiques mention limited options for vegans or repetitive dishes, the majority of guests laud the breakfast as a highlight, describing it as delicious and richly varied.
Dinner experiences are mixed. Many guests appreciate the quality and taste of the dishes, but note that the limited menu options and slow service detract from the dining experience. The restaurant's atmosphere is generally good, though improvements in service speed and pricing are suggested to enhance satisfaction.
Rooms are well-received for their spaciousness, modern decor and comfort, often featuring large balconies with beautiful views. They are typically clean and well-maintained, but some guests mention issues with noise insulation and occasional cleanliness lapses. Nevertheless, the overall feedback emphasizes the rooms' spacious and comfortable nature.
Cleanliness throughout the hotel is widely praised with guests noting the immaculate state of both rooms and common areas. Minor critiques include occasional housekeeping inconsistencies, yet the general sentiment is very positive about the hotel's upkeep.
The staff at Crowne Plaza - Caparica Lisbon receives high marks for their friendliness, professionalism and attentiveness. Guests frequently commend the warm reception and helpful nature of the staff, significantly enhancing their stay. While there are occasional mentions of slower service, the overwhelming consensus is that the staff are exceptional.
The Wi-Fi service presents a mixed experience with some guests enjoying reliable connectivity while others report weak signals and unstable connections, suggesting an area for improvement.
The spa and wellness facilities are a standout feature with many guests lauding the quality of the spa, gym and pool areas. The spa, including facilities like the Turkish bath and sauna, is particularly praised for its excellence and serene atmosphere. The gym is well-equipped and accessible 24 hours, catering to guests' fitness needs.
The hotel's swimming facilities, comprising indoor and outdoor pools, are well-regarded, though the outdoor pool receives mixed reviews due to occasional cleanliness issues. The indoor pool and associated amenities like a pool bar contribute positively to the guests' experience.
Parking is another strong point with guests appreciating the ample availability and convenience of both indoor and outdoor options. Free and easily accessible parking adds significant value for those traveling by car.
Families find the hotel highly accommodating with numerous child-friendly facilities such as a children's playroom and well-equipped family rooms, making it a preferred choice for those traveling with kids.
In conclusion, Crowne Plaza - Caparica Lisbon is popular among guests for its tranquil location, excellent amenities, comfortable accommodations and exceptional staff, despite minor areas for improvement in dining services and Wi-Fi connectivity.
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