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Summary of reviewsAuberge - Village Grande Nature Chic-Chocs stands out as a remarkable destination for those seeking tranquility and immersion in nature. Nestled in the heart of the mountains, this inn offers stunning views and a serene atmosphere, making it a perfect retreat for relaxation and adventure. The exclusive location, far removed from urban hustle, allows guests to savor the picturesque landscape and enjoy the majestic views of the Chic-Chocs and Gaspésie Park. The setting is ideal for outdoor enthusiasts, offering abundant opportunities for activities like mountain biking and snowmobiling along sprawling trails.
The dining experience at the inn is particularly noteworthy, with an on-site restaurant that serves excellent meals amidst breathtaking views. Guests frequently compliment the delicious food and the great service provided by attentive and friendly staff. Although the restaurant comes with a higher price tag, many find it worth the quality and ambiance of the dining experience.
Rooms at the inn are consistently praised for their spaciousness and comfort. Visitors appreciate the large beds, tidiness, and beautiful views from charming balconies overlooking the mountains. While there are a few notes about the lack of amenities like kettles, microwaves, and fridges, the overall atmosphere and attention to cleanliness are commendable. Guests enjoy the luxurious ambiance of Scandinavian-themed chalets and ultra-renovated rooms that enhance their stay with natural elegance.
Cleanliness is another strong point, with rooms described as impeccably clean and inviting. The staff receives ample praise for being welcoming and friendly, further elevating the guest experience. Although the common areas could use some improvement, the overall cleanliness remains largely acceptable, ensuring a pleasant stay for those seeking tranquility and a pristine environment.
The staff of Auberge - Village Grande Nature Chic-Chocs is often highlighted for their exceptional friendliness and helpfulness. Visitors appreciate the team's readiness to assist and provide a cheerful atmosphere. Despite a few rare comments on an unpleasant welcome, the general sentiment underscores the staff's significant contribution to a positive experience.
The inn offers a chance to disconnect from the digital world, with wifi available only near the main rooms and noted for its slowness. This detachment allows guests to embrace the surroundings and unwind without the interruptions of online connectivity.
The beds receive mixed but generally favorable reviews, appreciated for their generous size and overall comfort. While opinions on mattress firmness vary, most guests find the beds conducive to a restful and refreshing night's sleep, with rooms well-furnished to enhance comfort. Despite some notes on temperature control during warmer seasons, the overall consensus is positive.
Overall, Auberge - Village Grande Nature Chic-Chocs provides a charming escape into nature, characterized by beautiful scenery, excellent dining, comfortable accommodations, and warm hospitality, making it an idyllic spot for anyone looking to disconnect and recharge. Show more
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Inn with Parking
Small Inn
3-Star Inn
Inn where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. Canadian and Scandinavian cabin
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 36 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 16:30 - Check-out: 09:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Spa and conference room
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Answers last updated by Auberge - Village Grande Nature Chic-Chocs
Double RoomThis double room has an electric kettle.
Double Room with Mountain ViewThis double room features a view and electric kettle.
King StudioThis suite has a balcony and electric kettle.
Queen SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers a wardrobe, heating and mountain views. The unit has 3 beds.
Two-Bedroom ChaletFeaturing a private entrance, this spacious chalet also comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower. The well-equipped kitchen features a refrigerator, an oven, a microwave and a toaster. Among the room amenities are a coffee machine, a dining area and a wardrobe as well as mountain views. The unit offers 3 beds.
Two-Bedroom ChaletBoasting a private entrance, this spacious chalet also includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower. In the fully equipped kitchen, guests will find a refrigerator, an oven, a microwave and a toaster. Among the room amenities are a coffee machine, a dining area and a wardrobe as well as mountain views. The unit has 5 beds.
Two-Bedroom ChaletFeaturing a private entrance, this spacious chalet also comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower. In the fully equipped kitchen, guests will find a refrigerator, an oven, a microwave and a toaster. Among the room amenities are a coffee machine, a dining area and a wardrobe as well as mountain views. The unit offers 5 beds.
About Auberge - Village Grande Nature Chic-Chocs
License: 118322
Guest Reviews
7.8
Good
Location
Auberge - Village Grande Nature Chic-Chocs offers a remarkable getaway for those seeking tranquility and immersion in nature. Nestled in the heart of the mountains, this inn boasts an exclusive and breathtaking location, providing stunning views and a serene atmosphere. Its setting, far removed from urban bustle, promises peace and quiet, making it a perfect retreat for relaxation or adventure. Guests are greeted with excellent service, spacious and comfortable rooms, and a welcoming environment that feels like home. The area is ideal for outdoor enthusiasts, offering opportunities for mountain biking and snowmobiling, with trails stretching for kilometers. Despite the inn's isolation, the on-site restaurant serves delightful meals, while the warm and accommodating staff enhance the overall experience. The inn offers an escape into nature, where visitors can savor the picturesque landscape and enjoy the majestic view of the Chic-Chocs and Gaspésie Park, presenting an idyllic spot for anyone looking to disconnect from the chaos and reconnect with nature.
Dinner
The dining experience at Auberge - Village Grande Nature Chic-Chocs garners mostly positive reviews from its guests. The on-site restaurant stands out for its excellent meals paired with breathtaking views. Visitors consistently praise the delicious food, noting the restaurant's offerings are both simple and very good. An attentive and friendly staff enhances the dining experience with great service and cheerful interactions. The menu is well-crafted and effective, ensuring guests find something to satisfy their taste buds. Reviewers describe the cuisine as fabulous in a magnificent setting, highlighting the tranquility and charm of the location. The restaurant does come with a higher price tag, which some guests mention as a drawback, although many find it worth the quality of food and the overall dining atmosphere. For those who appreciate a nice view with their meal and superb service, dinner at the inn remains a memorable part of their stay.
Rooms
Auberge - Village Grande Nature Chic-Chocs offers a welcoming retreat with spacious and well-equipped rooms that guests consistently find comfortable. Many visitors praise the large beds and clean, tidy spaces, noting that the rooms offer beautiful views, particularly from the charming balconies overlooking the mountains. The accommodation also boasts a luxurious ambiance, with Scandinavian themed chalets that are particularly cozy and well-maintained.
While the lack of certain amenities, such as kettles, microwaves, and fridges in some rooms, is noted, overall the rooms ensure a good level of comfort. Although the temperature can sometimes be on the warmer side and some beds might not reach peak comfort, the atmosphere and attention to cleanliness are commendable.
The hotel's wooden chalets and ultra-renovated rooms enhance the overall experience, adding a touch of natural elegance. Staff are attentive and welcoming, further enriching the comfortable stay at this mountain-view haven.
Beds
The beds at Auberge - Village Grande Nature Chic-Chocs receive a mixed but predominantly favorable reception from guests. Many reviews highlight the beds as generously sized, with the king-sized options particularly noted for their spaciousness. Comfort is a recurring theme, with several guests praising the pleasant and cozy experience afforded by these beds. However, opinions on the firmness of the mattresses vary, with some finding them a touch too hard, while others appreciate the softer options. Despite these differences, the overall comfort seems to strike a positive chord with those who enjoy softer surfaces. The rooms are well-furnished, with amenable features like kitchenettes enhancing the overall stay. Temperaturily, guests should note the lack of air conditioning, as it seems to affect the overall comfort during warmer seasons. Despite a few drawbacks in terms of room services like bed-making, the general consensus is that the beds provide a restful and refreshing night's sleep for most travelers.
Cleanliness
Nestled in the breathtaking beauty of the Chic-Choc Mountains, Auberge - Village Grande Nature Chic-Chocs consistently impresses guests with its high standards of cleanliness. The rooms are described as impeccably clean, tidy, and spacious, providing a comfortable stay. Visitors often highlight the inn's beautiful setting, complemented by its very clean environment. The staff at the hotel receives praise for being welcoming and friendly, adding to the positive experience. The onsite restaurant also garners favorable mentions, contributing to the overall sense of tidiness and quality. While the common areas could benefit from some improvements, the overall cleanliness remains generally acceptable, ensuring a pleasant experience for those seeking tranquility and a pristine environment.
Staff
The reviews of Auberge - Village Grande Nature Chic-Chocs consistently highlight the exceptional friendliness and helpfulness of the staff. Guests frequently note the welcoming and accommodating nature of the team, pointing out their readiness to assist and provide a cheerful atmosphere. The personnel is described as being very available, which adds to the overall sense of comfort during the stay. Additionally, some guests appreciated being informed about the history of the place, which added an interesting dimension to their experience. Despite a few isolated remarks about an unpleasant welcome and silent check-ins, the overwhelming sentiment suggests that the staff significantly contributes to a positive guest experience, enhancing the beautiful location nestled in nature.
Wi-Fi
Nestled in the stunning landscape of Village Grande Nature Chic-Chocs, Auberge offers a tranquil retreat that is somewhat detached from the digital world. Guests who choose to stay in the chalets or cabins should be prepared for the absence of a wifi connection, allowing for a more immersive experience in nature without the usual interruptions of online connectivity. While wifi is available near the rooms at the main inn, it is notably slow, reflecting a more laid-back pace and encouraging visitors to enjoy the surroundings. The poor quality of the connection throughout the property invites guests to disconnect and embrace the pristine beauty of the area, offering a chance to truly unwind and escape. This lack of robust digital resources positions Auberge as an ideal destination for those seeking to recharge away from the constant buzz of technology.
No, Auberge - Village Grande Nature Chic-Chocs doesn't have any pool.
No, a spa isn't available at Auberge - Village Grande Nature Chic-Chocs.
No, Auberge - Village Grande Nature Chic-Chocs doesn't allow dogs.
Yes, parking facilities are available at Auberge - Village Grande Nature Chic-Chocs.
No, Auberge - Village Grande Nature Chic-Chocs doesn't have a gym.