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Summary of reviewsThe Baymont by Wyndham Canton is well-regarded for its prime location, which offers convenience and accessibility to dining and shopping options nearby, such as Bob Evans, Tim Hortons, and IKEA. Its proximity to major highways and the Detroit Metropolitan Airport is appreciated, as it situates guests in a safe, bustling area rich with restaurants and stores, thus making it an excellent base for exploring Canton.
While the breakfast experience at the hotel presents some challenges, the general consensus among positive reviews emphasizes the enjoyable variety of options available when well-stocked. The breakfast area and staff receive positive mentions for good service and friendliness, contributing to a good start to the day for many guests.
Guests have mixed experiences with the rooms, but many highlight the comfort and space they provide. Large rooms, often featuring king-size beds and jetted tubs, offer a pleasant stay with added convenience for smokers due to outdoor access. The hotel's lobby is noted for its cleanliness, and the professionalism and friendliness of the front desk staff add to the positive experience. Clean and comfortable beds contribute significantly to restful stays, with many guests praising their comfort.
However, cleanliness and maintenance issues are noted as areas needing improvement. While some guests find their rooms clean and cozy, others report concerns such as dirty floors, unclean bathrooms, and unpleasant odors. Maintenance issues like non-working appliances and broken fixtures are mentioned, though the staff's helpfulness generally mitigates guests' experiences.
The staff consistently stands out for their friendliness, with numerous commendations for their accommodating and professional demeanor. Notably, front desk personnel, including an employee named Alexis, receive special praise for going out of their way to ensure pleasant stays.
Overall, with improvements in maintenance and cleanliness, the Baymont by Wyndham Canton can elevate its guest experience, building on its strengths in location, staff service, and room comfort. Show more
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Categories
Hotel with Outdoor Pool
This hotel has an outdoor pool and is located in Canton, which is near Wayne. It offers guests a convenient option for enjoying outdoor swimming.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Room Types
Single Room with Two Double Beds - Non-SmokingThis room includes a flat-screen TV, microwave and refrigerator.
King Room - Non-SmokingThis room includes a flat-screen TV, microwave and refrigerator.
Single Room with Two Queen Beds - Non-SmokingThis room includes a flat-screen TV, microwave and refrigerator.
King Room - Disability Access/Non-SmokingThis room includes a flat-screen TV, microwave and refrigerator.
One-Bedroom King Suite - Non-SmokingThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
King Room - Disability Access/Non-SmokingThis double room has air conditioning.
Guest Reviews
5.1
Rated
Location
The Baymont by Wyndham Canton enjoys a prime location that receives high praise from guests for its convenience and accessibility. Situated within walking distance to local favorites like Bob Evans, Tim Hortons, and IKEA, the hotel places guests at the heart of shopping and dining options. Its proximity to major highways makes it a breeze to access key areas, including a quick trip to the Detroit Metropolitan Airport. Visitors appreciate the hotel's setting in a safe and bustling area, surrounded by numerous restaurants and stores, which offers a variety of choices for food and entertainment. Overall, the location is regarded as excellent by guests, providing a perfect base for exploring the attractions and amenities Canton has to offer.
Breakfast
The breakfast experience at Baymont by Wyndham Canton receives mixed reviews from guests, presenting a variety of perspectives. Many travelers appreciate the array of choices available, describing the breakfast as amazing and very nice. A continental breakfast is highlighted for its great variety, featuring coffee, juice, dry cereal, fruit, sausage gravy with biscuits, yogurt, hard-boiled eggs, waffles, muffins, and pastries. Some visitors commend the breakfast area and staff, noting that the service is good and the staff is friendly and helpful.
However, there are less favorable comments regarding breakfast, mentioning occasional shortages in inventory, such as missing coffee cups and forks, and the absence of certain food items like syrup for waffles. Some guests report experiences of arriving to find minimal selection or no breakfast options available, leading to disappointment and the need to seek breakfast elsewhere. Despite issues of availability and supply, the general consensus among positive reviews suggests that when breakfast is well-stocked, it provides a satisfactory start to the day with ample options.
Rooms
Baymont by Wyndham Canton offers a mix of experiences for guests staying in their rooms, with some highlights particularly shining through. Guests appreciated the comfort of large-sized rooms, which often featured amenities such as king-size beds and jetted tubs in certain suites. Many found their accommodations clean, quiet, and comfortable—making for a pleasant stay overall. The proximity to local restaurants is convenient for travelers seeking dining options close by. The outdoor access from rooms is particularly appreciated by guests who smoke.
The hotel lobby has been noted for its cleanliness and updates, providing a welcoming entry point to the property. The friendly and helpful customer service provided by the front desk staff is another positive aspect that guests enjoyed during their stay.
On the other hand, there are areas that require attention and improvement. Some guests have reported issues such as rooms that were run down, needing repairs, and cleanliness concerns. Occasional problems with room amenities, including non-working refrigerators and broken fixtures, detracted from the experience for some. The smells of cigarettes and mildew in certain areas also posed a challenge for those seeking non-smoking environments. Despite these drawbacks, with continued updates and better maintenance, Baymont by Wyndham Canton can enhance the guest experience even further.
Beds
Visitors to the Baymont by Wyndham Canton consistently highlight the comfort and cleanliness of the beds. Many guests describe the beds as comfortable, with some even using the word amazing to describe their sleeping experience. Cleanliness is also frequently noted, suggesting a high standard of upkeep. Overall, the comfortable and clean beds seem to contribute to a restful stay, even when other aspects of the accommodations might not meet expectations.
Cleanliness
A visit to the Baymont by Wyndham Canton leaves a mixed impression when it comes to cleanliness. While many guests noted that the rooms were clean, spacious, and offered a comfortable stay with clean bedding and towels, there are significant and recurring issues reported by others. Some guests appreciated the clean and comfortable beds and noticed no signs of dirt in their rooms. The lobby has also been described as clean, adding to the few positive notes about the cleanliness of the property.
However, a number of guests raised concerns about the overall condition of the hotel. Issues such as sticky and dirty floors, rooms filled with flies and spiders, and a significant smell of cigarettes throughout the building detract from the overall experience. Guests have mentioned dirty bathrooms, unclean toilets, malfunctioning air conditioning, and broken fixtures like windows and doors. Many also highlighted a lack of attention to detail with empty shampoo bottles, malfunctioning room accessories, and an off-putting smell of body odor and mildew in the lobby and rooms.
Despite these drawbacks, some guests reported an acceptable level of cleanliness in some rooms, suggesting that experiences may vary significantly depending on individual circumstances. Overall, while there are glimpses of satisfactory cleanliness in some areas, there is a clear need for improvement to match the positive experiences some guests encountered.
Staff
At Baymont by Wyndham Canton, the staff consistently stands out for their friendliness and professionalism. Guests frequently praise the team for being both warm and accommodating, with particular commendations for their helpful attitudes. Despite an occasional mention of rudeness, the overwhelming sentiment highlights the staff's dedication to making guests' stays pleasant and seamless. Front desk personnel, including a standout employee named Alexis, are often described as amazing and delightful. Overall, the hotel's team is recognized for going above and beyond, contributing significantly to an enjoyable experience with their courteous demeanor and readiness to assist.
Yes, Baymont by Wyndham Canton has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Baymont by Wyndham Canton.
Yes, Baymont by Wyndham Canton welcomes dogs.
No, parking facilities aren't available at Baymont by Wyndham Canton.