Hotel Maria de Lourdes
Cancun
21.15973000,
-86.82899100
,
Avenida Yaxchilan 80, Super Manzana 22, Manzana 14, Lotes 1,3,5 Y 7
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Summary of reviewsHotel Maria de Lourdes, centrally located in the heart of Cancun, is celebrated for its strategic position that offers easy access to attractions, restaurants, shopping centers, and local culture. Guests appreciate the hotel's proximity to public transportation, making it a convenient base for exploring further destinations like Tulum and Playa del Carmen. Despite the somewhat rundown surrounding area, the tranquility and vibrant atmosphere make it a desirable choice for visitors.
The hotel's breakfast option receives mixed feedback. While some guests enjoy homemade-style offerings and commend the service, particularly by staff members like Mr. Santiago, others find the variety limited and the overall value lacking. The experience is complemented by the convenience of poolside dining.
Accommodation at Hotel Maria de Lourdes is spacious with comfortable beds, praised for their comfort and space. The pool is a highlight, noted for its cleanliness and appeal, providing a relaxing environment for families and guests. However, room conditions can fluctuate, with reports of musty odors and basic amenities requiring updates.
Cleanliness standards similarly vary, with many guests happy about the neat and tidy facilities, though some note issues such as stained bedding and inconsistent bathroom cleanliness. The hotel staff are frequently lauded for their friendliness and attentiveness, significantly enhancing the guest experience. While some interactions with reception staff are less favorable, overall service is one of the establishment's strengths.
Wi-Fi service is another area with mixed reviews; improvements in some areas are noted, yet consistency remains a concern. The hotel offers ample, secure parking, adding further value with its central location.
Generally, the comfortable beds and attentive staff are standout positives, though some areas like bedding cleanliness and Wi-Fi reliability could see improvements. Hotel Maria de Lourdes is a convenient and economical choice for visitors seeking a central location with key amenities, though guests might consider their expectations regarding room updates and breakfast options.
Categories
The hotel's breakfast option receives mixed feedback. While some guests enjoy homemade-style offerings and commend the service, particularly by staff members like Mr. Santiago, others find the variety limited and the overall value lacking. The experience is complemented by the convenience of poolside dining.
Accommodation at Hotel Maria de Lourdes is spacious with comfortable beds, praised for their comfort and space. The pool is a highlight, noted for its cleanliness and appeal, providing a relaxing environment for families and guests. However, room conditions can fluctuate, with reports of musty odors and basic amenities requiring updates.
Cleanliness standards similarly vary, with many guests happy about the neat and tidy facilities, though some note issues such as stained bedding and inconsistent bathroom cleanliness. The hotel staff are frequently lauded for their friendliness and attentiveness, significantly enhancing the guest experience. While some interactions with reception staff are less favorable, overall service is one of the establishment's strengths.
Wi-Fi service is another area with mixed reviews; improvements in some areas are noted, yet consistency remains a concern. The hotel offers ample, secure parking, adding further value with its central location.
Generally, the comfortable beds and attentive staff are standout positives, though some areas like bedding cleanliness and Wi-Fi reliability could see improvements. Hotel Maria de Lourdes is a convenient and economical choice for visitors seeking a central location with key amenities, though guests might consider their expectations regarding room updates and breakfast options.
Cheap Hotel
This hotel in Cancún provides affordable lodging with essential services. Its central location offers easy access to public transportation and local markets, ideal for budget travelers interested in experiencing the local culture.
3-Star Hotel
A budget-friendly hotel in downtown Cancun, offering basic amenities and a convenient location. It provides easy access to local markets, restaurants, and transportation, making it suitable for budget travelers.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Outdoor Pool
Guest Reviews
Hotel Maria de Lourdes boasts an excellent and convenient location in central Cancun, making it an ideal choice for travelers seeking proximity to the city's attractions. Positioned near the bustling downtown area, guests can enjoy easy access to a variety of restaurants, bars, shopping centers, and local shops. The hotel is situated near Parque de las Palapas and Market 28, providing visitors with ample opportunities to explore local culture and cuisine.
For those looking to navigate further afield, the hotel's proximity to public transportation, including bus stops with connections to popular destinations such as Tulum and Playa del Carmen, adds to its appeal. The location is particularly beneficial for families, with nearby pedestrian squares offering taco stalls and playgrounds for children.
Visitors also appreciate the tranquility of the area, ensuring a pleasant and calm stay. While the surrounding area is noted for being somewhat run down, the convenience and central positioning remain significant advantages. Overall, Hotel Maria de Lourdes offers a strategic base for exploring Cancun, with excellent service and amenities to complement the vibrant atmosphere.
Hotel Maria de Lourdes offers a breakfast experience that garners mixed reviews from its guests. While some patrons find the breakfast disappointing, consisting primarily of toast, juice, and coffee or basic options like eggs, others appreciate the tasty, homemade-style offerings available for an additional charge. Guests often compliment the quality of the toast, which comes with real butter and jam, and enjoy the convenience of having breakfast by the pool. Service at the breakfast is generally well-received, particularly the exceptional attention from staff members like Mr. Santiago, who enhance the dining experience. However, there are occasional criticisms about the lack of variety and the overall value for the price, with some noting the breakfast could benefit from a larger selection. Despite these mixed assessments, the pleasant atmosphere and breakfast service at the restaurant are features that some guests highlight as standout aspects.
Hotel Maria de Lourdes offers a range of spacious accommodations with super comfortable beds that many guests have appreciated. The rooms are mostly clean and offer a peaceful environment, which some guests found comforting. The pool is well-maintained, providing a pleasant spot for relaxation, while the parking facilities are ample and secure.
However, some aspects require improvement. A few guests encountered issues with musty odors and a lack of ventilation, likely due to older facilities. Bathrooms, in particular, were noted for having unpleasant smells. Not all rooms matched the promotional photos, leading to mixed expectations. Although clean, some rooms were described as basic and could benefit from additional amenities, like refrigerators and updated furniture. Additionally, the absence of CCTV was mentioned as a potential security concern.
Overall, while the hotel meets certain expectations in terms of space and cleanliness, updates to both customer service and room conditions could elevate the guest experience.
Hotel Maria de Lourdes offers a mixed experience when it comes to its bedding, with reviews highlighting both comfort and areas for improvement. On the positive side, several guests praised the beds as being very comfortable, along with the pillows, providing a pleasant sleeping experience. Some reviewers mentioned the beds being super spacious, adding to the comfort level and complementing the overall room space.
However, there have been some concerns raised by guests regarding the cleanliness and quality of the bedding. Complaints about stains and hairs on the sheets suggest a need for better maintenance and attention to cleanliness. Additionally, some guests found the beds to be hard or small, impacting their comfort. Issues such as creaky beds, slanted mattresses, and exposed drainage close to the bed have also been noted, indicating room for improvement in ensuring a consistent quality experience.
Overall, the hotel seems to provide comfortable beds in some instances, but efforts to address cleanliness and maintenance could enhance the guest experience significantly.
Hotel Maria de Lourdes offers varied experiences when it comes to cleanliness, creating a mixed impression among its guests. On a positive note, many visitors have commended the hotel for its excellent room cleanliness and well-maintained facilities, highlighting clean floors and spacious bathrooms. The staff is often described as friendly and helpful, adding a delightful touch to a guest's stay.
The hotel prides itself on keeping common areas neat and tidy, contributing to a generally pleasant environment. The rooms are often described as simple yet adequate for a short hotel stay, with some guests appreciating the comfort and air conditioning. Additionally, the location and price point are appreciated by some, offering value for those seeking budget accommodations.
However, some guests noted deficiencies in other areas. Issues such as old and worn towels, occasional musty odors, stained bedding, and insufficient hot water have been reported. A few guests mentioned that while certain areas appeared clean, inconsistencies in bathroom cleaning and bedding quality detracted from their experience, pointing to occasional lapses in attention to detail.
While the hotel demonstrates a good level of cleanliness for many guests, the mixed reviews suggest potential areas for improvement, particularly regarding amenities and overall maintenance. This may be an excellent choice for travelers seeking a quick and economical stay but might require attention for those expecting consistently higher standards of cleanliness and condition throughout their stay.
Hotel Maria de Lourdes boasts a service team praised predominantly for their exceptional kindness and attentive nature. Many guests have delighted in the excellent and friendly service from the moment they arrive until their departure. Specific staff members, such as Mr. Reyes, Salazar, and Santiago, have been highlighted for delivering outstanding service and going above and beyond to ensure guests' comfort and satisfaction.
The staff, including those at reception, the waiters, and housekeeping, are frequently complimented for their helpfulness and readiness to assist with any guest requests, contributing significantly to the overall experience. The cleanliness of the hotel and the accommodating nature of the team further enhance the stay for many visitors.
However, the reception seems to be a point of contention, with some guests experiencing less favorable interactions marked by less warmth and professionalism. Notably, there have been occasional reports of unfriendly attitudes from specific individuals during certain shifts, suggesting room for improvement in this area.
Despite these sporadic incidents, most reviews reflect a positive perception of the hotel’s staff, with their efforts in making guests feel welcomed and comfortable receiving much appreciation. Overall, it is clear that the staff's commitment to providing friendly and attentive service is one of the highlights of staying at Hotel Maria de Lourdes.
Hotel Maria de Lourdes offers a mixed experience when it comes to internet connectivity. Some guests have noted improvements, with Wi-Fi now reaching certain rooms and providing good coverage in specific areas. However, the reliability of this service is inconsistent. While a few visitors found the Wi-Fi to be satisfactory or even excellent, many experienced frequent issues such as intermittent connectivity, slow speeds, or inability to access the network altogether. Guests staying on the second floor reported that they could only connect to Wi-Fi in the reception area, suggesting limited reach within the building. Despite these challenges, the hotel's central location and clean rooms add value to the overall stay, although attention to Wi-Fi reliability could enhance guest satisfaction significantly.
Hotel Maria de Lourdes offers a pool experience that stands out, especially for a smaller establishment. The pool is consistently highlighted as clean and well-maintained, making it an attractive feature for guests. Families with young children appreciate the pool's clean and pleasant environment, and it provides a relaxing space for guests to unwind. The pool area is described as a nice and charming space in the courtyard, contributing to a lovely outdoor atmosphere. However, it is worth noting that some guests have mentioned the pool requires maintenance and attention to cleanliness at times. Overall, the pool is a well-regarded amenity that contributes positively to the hotel's allure, even though the limited operating hours and extra costs for extended use can be points of consideration for visitors.
Hotel Maria de Lourdes offers a convenient and secure parking experience for guests, enhancing its appeal for travelers who arrive by car. Located in the center of Cancun, the hotel provides a large, spacious parking area that is both private and enclosed, ensuring guests can park their vehicles with peace of mind overnight. The parking is free of charge, adding value to the stay without hidden costs. The parking lot is situated in the hotel's courtyard, contributing to the sense of safety with its locked and secure design. This feature is especially beneficial for those utilizing rental cars, allowing them to explore the vibrant surroundings without concerns about vehicle security. Despite the positive remarks about the parking facilities, there are mentions of service issues, such as limited kindness and unexpected costs for additional amenities like a fridge in the room. Overall, Hotel Maria de Lourdes serves as a convenient option for guests seeking centrally-located accommodation with reliable parking facilities.
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Location
For those looking to navigate further afield, the hotel's proximity to public transportation, including bus stops with connections to popular destinations such as Tulum and Playa del Carmen, adds to its appeal. The location is particularly beneficial for families, with nearby pedestrian squares offering taco stalls and playgrounds for children.
Visitors also appreciate the tranquility of the area, ensuring a pleasant and calm stay. While the surrounding area is noted for being somewhat run down, the convenience and central positioning remain significant advantages. Overall, Hotel Maria de Lourdes offers a strategic base for exploring Cancun, with excellent service and amenities to complement the vibrant atmosphere.
Breakfast
Rooms
However, some aspects require improvement. A few guests encountered issues with musty odors and a lack of ventilation, likely due to older facilities. Bathrooms, in particular, were noted for having unpleasant smells. Not all rooms matched the promotional photos, leading to mixed expectations. Although clean, some rooms were described as basic and could benefit from additional amenities, like refrigerators and updated furniture. Additionally, the absence of CCTV was mentioned as a potential security concern.
Overall, while the hotel meets certain expectations in terms of space and cleanliness, updates to both customer service and room conditions could elevate the guest experience.
Beds
However, there have been some concerns raised by guests regarding the cleanliness and quality of the bedding. Complaints about stains and hairs on the sheets suggest a need for better maintenance and attention to cleanliness. Additionally, some guests found the beds to be hard or small, impacting their comfort. Issues such as creaky beds, slanted mattresses, and exposed drainage close to the bed have also been noted, indicating room for improvement in ensuring a consistent quality experience.
Overall, the hotel seems to provide comfortable beds in some instances, but efforts to address cleanliness and maintenance could enhance the guest experience significantly.
Cleanliness
The hotel prides itself on keeping common areas neat and tidy, contributing to a generally pleasant environment. The rooms are often described as simple yet adequate for a short hotel stay, with some guests appreciating the comfort and air conditioning. Additionally, the location and price point are appreciated by some, offering value for those seeking budget accommodations.
However, some guests noted deficiencies in other areas. Issues such as old and worn towels, occasional musty odors, stained bedding, and insufficient hot water have been reported. A few guests mentioned that while certain areas appeared clean, inconsistencies in bathroom cleaning and bedding quality detracted from their experience, pointing to occasional lapses in attention to detail.
While the hotel demonstrates a good level of cleanliness for many guests, the mixed reviews suggest potential areas for improvement, particularly regarding amenities and overall maintenance. This may be an excellent choice for travelers seeking a quick and economical stay but might require attention for those expecting consistently higher standards of cleanliness and condition throughout their stay.
Staff
The staff, including those at reception, the waiters, and housekeeping, are frequently complimented for their helpfulness and readiness to assist with any guest requests, contributing significantly to the overall experience. The cleanliness of the hotel and the accommodating nature of the team further enhance the stay for many visitors.
However, the reception seems to be a point of contention, with some guests experiencing less favorable interactions marked by less warmth and professionalism. Notably, there have been occasional reports of unfriendly attitudes from specific individuals during certain shifts, suggesting room for improvement in this area.
Despite these sporadic incidents, most reviews reflect a positive perception of the hotel’s staff, with their efforts in making guests feel welcomed and comfortable receiving much appreciation. Overall, it is clear that the staff's commitment to providing friendly and attentive service is one of the highlights of staying at Hotel Maria de Lourdes.
Wi-Fi
Pool
Parking
Yes, Hotel Maria de Lourdes has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Maria de Lourdes.
No, Hotel Maria de Lourdes doesn't allow dogs.
Yes, parking facilities are available at Hotel Maria de Lourdes.
No, Hotel Maria de Lourdes doesn't have a gym.
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