Cancun21.11852700,
-86.75651500,
Boulevard Kukulcán Kilometer 11 Zona Hotelera(Show on Map)
7.1
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsFlamingo Cancun All Inclusive is celebrated for its prime beachfront location, offering picturesque ocean views and easy access to key attractions, shopping centers and nightlife hotspots, ensuring a perfect blend of convenience and tranquility. The beachfront pools, multiple restaurant options and nearby bus stop enhance guests' experiences, allowing them to relax within the hotel grounds without needing to venture far.
The breakfast experience receives varied feedback with many guests applauding the diverse and delicious buffet, particularly the omelette station and attentive waitstaff. However, some noted issues with long queues, repetitive menus and basic options, indicating room for improvement in variety and efficiency.
For dinner, the hotel receives mixed reviews. Guests appreciate the variety and quality, especially at the Albatros restaurant and themed parties. Nevertheless, recurring criticisms include a lack of variety, repeated dishes and difficulties securing reservations, leading to long wait times and limited options.
Room experiences also vary. While many guests enjoy spacious, clean and comfortable rooms with beautiful ocean views and private pools, others report issues such as outdated fixtures, non-functional air conditioning and inconsistent maintenance. The need for renovations and better upkeep is a common sentiment.
Cleanliness across the hotel is generally praised, particularly in common areas, pools and the beach. However, some guests report inconsistency in room cleaning and occasional sightings of pests, suggesting variability in housekeeping standards.
The hotel staff receives generally positive feedback for their friendliness and helpfulness. Key members like Julio the butler and Francisco have been noted for exceptional service. Nonetheless, some guests encountered staff who were less approachable or professional, pointing to inconsistency in service quality.
WiFi connectivity is a significant concern with many guests reporting unreliable, slow and sporadic access, particularly in rooms and beach areas. This issue stands out as a major area needing improvement.
The various pools are a highlight, offering clean, well-maintained spaces that cater to both children and adults. The swim-up bars and easy beach access add to the appeal, although there are occasional remarks about cold water and limited lounge chairs.
The beach receives high praise for its stunning views, cleanliness and ample amenities. Guests love the spacious, well-maintained beach area with plenty of sunbeds and convenient access. The beach club and personal service are also well-received, making the beach a standout feature of the hotel.
Parking is adequate but not without challenges. The hotel offers free on-site and underground parking, but guests often find the parking lot small and spaces limited. Improvements such as valet services and clearer instructions could enhance the experience.
Overall, Flamingo Cancun All Inclusive offers a compelling vacation spot, particularly for those drawn to beach-centric experiences. While there are areas needing improvement, particularly in dining variety, room maintenance and WiFi connectivity, the hotel's location, cleanliness and excellent pools and beach prove to be strong positives, especially for families and beach lovers. Show more
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Categories
Hotel near Golf Courses
Located in the Hotel Zone, it has access to golf courses, such as the Cancun Golf Club at Pok Ta Pok, which is located nearby.
Hotel near The Beach
Situated in the Hotel Zone, this all-inclusive hotel offers a beachfront location with comfortable accommodations. It features a pool, multiple dining options, and various activities, perfect for a beach vacation.
Hotel with Parking
Flamingo Cancun All Inclusive provides parking facilities. It has all-inclusive services that include a variety of amenities.
4-Star Hotel
This all-inclusive hotel offers a convenient and relaxing vacation experience. Its location in the hotel zone provides easy access to beaches and attractions. Guests can enjoy multiple pools, dining options, and entertainment.
Hotel with Outdoor Pool
Flamingo Cancun All Inclusive has an outdoor pool. Its all-inclusive offerings and family-friendly amenities make it a convenient and enjoyable choice.
Hotel with Panoramic View Pool
This beachfront hotel offers an outdoor pool with views of the ocean.
Hotel with All Inclusive Packages
Beachfront Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Panoramic View Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard RoomOffers a pond view.
Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
Junior Suite Swim Up - Adults Only Spacious suite with a living room, minibar and safety deposit box
Deluxe Room with Lagoon ViewOffers free Wi-Fi, safety deposit box, ironing facilities and pond view.
Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
Deluxe Room with Ocean ViewThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Standard Room with Ocean ViewThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Family RoomThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Guest Reviews
7.1
Good
Location
Flamingo Cancun All Inclusive boasts an outstanding location, earning high praise from its guests. It's situated perfectly along a stunning beachfront, offering direct access to the beach, picturesque ocean views and tranquil sunbathing spots under swaying palm trees. The hotel's proximity to key attractions like Plaza La Isla and nightlife hotspots ensures that guests can easily explore the vibrant local scene.
The convenience of a bus stop right outside the hotel adds to its allure, making other parts of Cancun accessible swiftly and affordably. Many reviews underscore the excellent balance between being close to major attractions while maintaining a peaceful ambiance away from the hustle. The beachfront pools and various restaurant options enhance the overall experience, ensuring that guests can relax and unwind without ever needing to leave the hotel grounds.
Despite occasional mentions of noise and the hotel being somewhat outdated, the central theme remains consistent: Flamingo Cancun All Inclusive offers an unbeatable location. Guests appreciate the hotel's strategic placement in the heart of Cancun's hotel zone, close to shopping centers, bars, clubs and essential facilities, making it a prime choice for a well-rounded, beach-centric vacation.
Breakfast
Flamingo Cancun All Inclusive offers a breakfast experience that has received mixed reviews from guests. On the positive side, many visitors appreciated the variety and quality of the buffet breakfast, describing it as very good, delicious and diverse, meeting Mexican standards effectively. Some highlighted specific positive aspects such as the omelette station, attentive waiters and particularly enjoyed breakfast at the Albatros restaurant.
However, several guests noted limitations. The breakfast menu was often criticized for being repetitive and lacking diversity with not enough vegetables, cheese and sausage products. Some visitors found the options to be basic and only passable, necessitating trips to Starbucks for better coffee.
The overall experience was sometimes marred by logistical issues, such as long queues after 8:30 am, rushed service and the crowded breakfast area. Additionally, some guests experienced delays, having to wait up to 20 minutes to be seated and felt that service could be improved with more attentive staff. On occasion, the food quality and variety did not meet expectations, leading some guests to view the buffet as not worth the additional cost.
While breakfast at Flamingo Cancun has its highlights, potential guests should be prepared for variability in their dining experience. The positive reviews suggest that the breakfast can be quite enjoyable, but logistical challenges and limited options might detract from the overall experience.
Dinner
The dinner experience at Flamingo Cancun All Inclusive hotel presents a mixed bag of reviews from guests. Many guests appreciated the variety of food available at the breakfast, lunch and dinner buffets with notable mentions of delicious food at the Albatros restaurant and the romantic dinner on the beach. Some reviewers also highlighted the excellent Mexican food and themed parties as positives.
However, the overall dining experience is often marred by a lack of variety with repeated complaints about the same dishes being served across multiple meals and days. The buffet food is frequently described as limited and uninspiring with subpar quality. Some guests found the pizza dough raw and others pointed out that there were no fresh fruits or smoothies available at dinner.
A significant point of frustration was the long waiting lines and the need for advance reservations at the à la carte restaurants, which sometimes resulted in difficulties getting a table. The physical space of the restaurants is often inadequate to accommodate the number of guests, leading to high waiting times, especially during dinner hours.
The service also received mixed feedback with reports of very slow service in the à la carte and snack areas and the absence of waiters in the pool or beach areas unless preferred bungalows were rented. Overall, while some guests found the food to be good for the price paid, the general consensus suggested that the variety and quality of food could be significantly improved.
Rooms
The rooms at Flamingo Cancun All Inclusive offer a mix of positive and negative experiences for guests. On the positive side, many guests found the rooms to be spacious, clean and comfortable with some enjoying large, well-equipped rooms that featured ocean views, private pools and ample amenities. The swim-up suites and rooms with direct pool access received particular praise for their lovely settings.
However, the hotel does have its issues. Many guests noted that the rooms are old and could benefit from renovation. Problems such as broken fixtures, non-functional air conditioning, leaks and a musty smell were common complaints. Some rooms were not ready on time and room cleanliness and maintenance varied significantly. Additional problems included minor repairs needed for things like air conditioning and plumbing, as well as some rooms having limited or no power outlets.
Despite these drawbacks, many guests still appreciated the beautiful views, spacious layouts and comfortable beds. The overall sentiment suggests the need for updates and better maintenance to enhance guest satisfaction.
Beds
The guest reviews for Flamingo Cancun All Inclusive largely highlight the comfortable and well-sized beds as a positive aspect of their stay. Many guests found the beds to be very comfortable with some even describing them as super comfortable or the most comfortable bed they have ever slept in. The bedding, including pillows and linen, also received favorable comments for contributing to a restful sleep experience. Some reviews mentioned that the large beds were especially cozy and the cleanliness of the bed furniture was appreciated.
However, not all feedback was positive. A number of reviewers experienced issues with bed configurations, noting discrepancies between their booking details and the actual bed setup upon arrival. Some were disappointed with receiving smaller beds instead of a king-size bed and others found the provided beds to be too small or uncomfortable. A few guests also pointed out problems with the quality of the mattresses and pillows, describing them as old, stiff or ergonomically unsatisfactory.
In summary, while the comfort of the beds at Flamingo Cancun All Inclusive is generally well-regarded, there are occasional concerns about bed size, mattress quality and bedding conditions that could impact the overall guest experience.
Cleanliness
Flamingo Cancun All Inclusive receives mixed feedback when it comes to cleanliness, yet many guests highlight its exceptionally clean facilities and common areas. The hotel is often described as very clean with well-maintained and tidy surroundings, including the pool and beach areas, which are pristine and inviting. Many reviews praise the cleanliness of the rooms, which are regularly attended to by the diligent housekeeping staff.
However, some guests report that the rooms are sometimes not cleaned thoroughly or in a timely manner. Complaints include dusty areas, occasional sightings of roaches and instances where the cleaning service was inconsistent or required improvement. These negative experiences suggest variability in the cleaning standards.
Despite these issues, the property itself is described as clean, beautiful and well-kept with attentive staff ensuring the cleanliness of shared spaces. Areas like the beach and pool receive frequent commendations for their upkeep. The overall impression is of a hotel with commendable cleanliness in many aspects but with room for improvement in certain areas, especially within individual rooms.
Staff
Flamingo Cancun All Inclusive garners mixed feedback regarding its hotel staff. Many guests praise the staff for their friendliness, attentiveness and willingness to go above and beyond. The majority of the staff, including receptionists, waiters and housekeeping, are highlighted for their courteous and helpful demeanor. Standout individual staff members, such as Julio the butler and Francisco, receive specific commendations for their exceptional service.
However, there is a notable contrast in experiences. Some reviewers report encountering rude, unhelpful and even apathetic staff. Instances of staff being in a bad mood, showing reluctance to attend to guests and being overly insistent on tips are mentioned. Issues with slow service, inadequate staffing levels and a lack of organization are also pointed out, affecting the overall guest experience.
In terms of overall impression, the hotel boasts a welcoming atmosphere due to the predominantly friendly and helpful staff. Yet, the inconsistent service and occasional unprofessional behavior from a minority of the staff cannot be overlooked. For potential visitors, it's a mixed bag with the majority of staff providing commendable service interspersed with less favorable interactions from others.
Wi-Fi
Flamingo Cancun All Inclusive offers a promising destination but struggles significantly with its WiFi connectivity. While the hotel boasts clean facilities and a prime location, it's clear that internet access remains a major issue for guests. Many reviews detail the Wi-Fi as spotty, unreliable and often non-existent in the rooms. The lobby appears to be the only area with somewhat consistent connectivity, but even there, guests report frequent disconnections and slow speeds.
In some instances, WiFi is only available in specific areas like the lobby or certain open spaces, leaving rooms and the beach area with poor or no signal. A recurring sentiment is that the Wi-Fi keeps disconnecting, is erratic and frustratingly weak, making it challenging for guests who rely on internet access during their stay.
Guests have expressed the need for the hotel to improve its WiFi infrastructure significantly. The lack of reliable internet in rooms is particularly troublesome with many stating that it severely impacted their experience. Consistent complaints mention the need for better connectivity throughout the hotel, emphasizing a clear area for improvement in an otherwise appealing vacation spot.
Pool
The Flamingo Cancun All Inclusive offers a variety of pools to suit different tastes with many guests praising their cleanliness and overall appeal. The hotel’s pool areas are described as beautiful, spacious and well-maintained, featuring multiple pools that include options for both children and adults. Guests particularly appreciated the extended hours with pools remaining open until 11 pm and the availability of private pools for some suites.
Several reviews highlight the pleasant poolside environment, mentioning features like swim-up bars, cabanas and the convenience of easy beach access from the pool areas. Many found the pools to be comfortable and relaxing with a peaceful atmosphere, although some noted that the water was often quite cold.
While the pools generally received high marks, a few reviews mentioned some drawbacks, such as the limited availability of lounge chairs and the early closure of the pool bar at 6 pm. There were also isolated comments regarding colder pool water and occasional overcrowding.
Despite these minor issues, the variety and quality of the pools, combined with the hotel's prime location and direct beach access, make the pool experience at Flamingo Cancun All Inclusive a highlight for many guests.
Beach
The beach at Flamingo Cancun All Inclusive garners high praise from visitors, highlighting its natural beauty and excellent maintenance. Guests frequently mention the stunning views of the turquoise ocean, often calling it the best part of the hotel. The beach area is described as spacious, clean and well-maintained with plenty of sunbeds and palapas available. It boasts convenient and direct access from the hotel, making it easy for guests to enjoy the sandy white beaches and calm waves.
The beachfront location is one of the largest in the area and its proximity to the hotel is appreciated. Many note the private beach area is a significant advantage, offering a safe and pleasant experience. The availability of beach facilities, including beach chairs and infinity pools with beach access, adds to the enjoyment.
Service on the beach is generally well-received with good personal service and pleasant beach services mentioned. The beach club also offers appealing food options, enhancing the overall beach experience. Despite a few minor complaints about the lack of staff service directly on the beach and some issues with the strength of the waves in certain spots, the consensus is that the beach is a highlight of the Flamingo Cancun All Inclusive, providing an unparalleled setting for a lovely vacation.
Parking
Flamingo Cancun All Inclusive offers a mixed experience when it comes to parking facilities. While the hotel does provide free on-site and underground parking options with security, many guests found the parking lot to be small with limited available spots. Some visitors mentioned that the parking situation can be complicated with tight areas and difficult access. The proximity of parking to the lobby is not ideal for everyone and there were remarks about parking being far from the main entrance and associated with street noise.
Although there is a private and closed parking area designated for fancy cars, the overall experience was varied with some encountering minimal and tight spaces. Free parking is available, but the convenience is occasionally diminished by the lack of valet services, meaning guests need to park their own cars.
Improvements could be made, such as providing valet parking or clearer instructions on parking protocols, which some guests felt were lacking. Overall, while the parking facilities meet basic needs, they may not satisfy those looking for hassle-free and spacious parking.
Family
Flamingo Cancun All Inclusive stands out as a family-oriented resort, ideal for those looking to enjoy a well-rounded family vacation. The hotel boasts a variety of family-friendly amenities that cater to both parents and children. With spacious family rooms and numerous entertaining activities, it's designed to accommodate the needs of families with children.
Guests frequently highlight the friendly and welcoming atmosphere cultivated by the staff, noting their particular attention to family needs. The resort features a mini pool and play area for children, making it an excellent choice for families seeking child-friendly entertainment options. Parents can relax on benches with tables that allow them to keep a close eye on their children while enjoying the outdoor spaces.
The resort offers excellent value for money and is praised for its location, making it a popular destination for family holidays. The availability of family-specific features like the kids club, which has been described as fantastic, ensures that younger guests are well entertained.
Activities such as children's games, hammocks and even unique experiences like turtle releases contribute to the resort's appeal. The beach area is also tailored for family use, ensuring that both kids and adults can relax and have fun safely.
While some reviews mention occasional noise and limited facilities, the overall sentiment suggests that Flamingo Cancun All Inclusive provides a satisfying, family-friendly experience. Families seeking a relaxing and enjoyable vacation will likely find this resort an ideal choice.
4 Star
'Flamingo Cancun All Inclusive' holds a consistent four-star rating with the hotel's service generally regarded as good. It is noted for being a very worthy option compared to other four-star hotels, providing good value for money. The facilities, including a clean pool, reflect the standards of a four-star hotel and the overall experience is considered comfortable, practical and simple. The hotel maintains a reasonable standard, consistent with its rating and many reviews speak positively about its quality. While some critique the food and service as lacking compared to the four-star standard and note areas for improvement, many guests find it a superb choice within its category.
Business
Flamingo Cancun All Inclusive offers a range of services well-suited for business travelers. The resort features efficient business-related services, including well-organized conference facilities and a business center. It caters to the needs of professionals by providing necessary workplace spaces and ensuring that business-friendly amenities are readily available. Guests traveling for work can conveniently request invoices for company expenses. Despite a minor issue with check-in delays, the overall environment is conducive to conducting business activities and attending conferences, making it a convenient option for business trips.
Accessible
Flamingo Cancun All Inclusive offers a blend of accessibility features that cater to guests with disabilities. The hotel is easily accessible by bus and situates guests close to the center and within walking distance of vibrant nightlife, making it suitable for families with children. Newly renovated rooms and accessible areas, including ramps for easy mobility, add to the convenience. Friendly staff, including butlers and door helpers, contribute positively to overall guest experience. However, some areas could improve, such as the cumbersome access ramp and the need for more assistance with luggage, as the hotel lacks valet service and bellboys. Despite these points, the hotel generally provides easy access and enjoys a prime location, making it a viable option for guests with accessibility needs.
Outdoor Pool
Flamingo Cancun All Inclusive boasts a range of impressive outdoor pools that are consistently praised for their cleanliness and beauty. Guests appreciate the variety of pools available, including a larger central pool, private pools for junior suites and several others that invite relaxation and enjoyment. The pools are noted to be used until late, offering flexibility and making the outdoor area a key highlight of the hotel.
The outdoor setting, combined with comfortable seating and good poolside services, enhances the overall experience for guests. The direct access to the beach from the pool area further adds to the allure, creating a seamless blend of poolside and beachside relaxation. Despite the few complaints about sound isolation in rooms and slippery floors, the overall sentiment remains positive with guests expressing satisfaction with the great pools and the serene, well-maintained environment they provide.
Luxury
Flamingo Cancun All Inclusive offers a luxurious stay with its prime beachfront location, featuring calm waves that add to the experience of absolute luxury. Guests have praised the hotel's luxury amenities and comforts, particularly highlighting the very luxurious facilities and the golden interior finish that elevate the overall ambiance. Despite some opinions about it not meeting the standards of high-end luxury, the majority find the price-value ratio to be completely satisfactory for the level of luxury provided. The hotel's opulent facilities and prime location make it a compelling choice for those seeking a luxurious getaway.
Romantic
Flamingo Cancun All Inclusive is an ideal destination for couples seeking a romantic getaway. The hotel's romantic ambiance permeates throughout the property, creating a perfect setting for lovebirds. Couples can immerse themselves in the romantic surroundings and atmosphere, making it an ideal choice for honeymooners or those celebrating special moments.
One of the standout features is the romantic dinner offered right on the beach, providing an intimate and cozy dining experience with the sound of waves adding to the allure. This special dinner setting is sure to leave lasting impressions, as many guests have highlighted its captivating appeal.
While the overall atmosphere is tailored for romance, a small number of guests noted that the quality of the windows could be improved, as it sometimes felt like sleeping with the windows open. However, the many romantic experiences, such as the dinners on the shore and the genuinely intimate settings, make Flamingo Cancun a perfect place for a romantic escapade.
Adventurous couples looking for both excitement and romance will find this destination particularly appealing, making it a special place designed to cater to couples seeking unforgettable moments in a beautiful beachside location.
Beachfront
The Flamingo Cancun All Inclusive boasts an exceptional beachfront location, directly on the stunning shores of Cancun. Guests consistently appreciate the well-kept private beach area, which provides direct access exclusively for hotel visitors. The beachfront view from the rooms is highly praised with many highlighting the beautiful sea views and the convenience of balconies overlooking the ocean. Despite some indicating that the rooms could use an update, their spaciousness and cleanliness still contribute to an overall positive experience. The beach's upkeep, especially regarding seaweed, ensures a clean and inviting environment for visitors.
The hotel's location offers numerous amenities and activities with plenty of atmosphere both in and out of the pool areas. Guests have enjoyed the swim-up pool, poolside BBQ and the various beachfront huts scattered around. Volleyball and other beach activities add to the vibrant atmosphere. The proximity to the beach, along with semi-private pool areas right by the shore, adds to the comfort and relaxation of the guests.
Overall, the excellent beachfront access, combined with the beautiful ocean views and a well-maintained beach, make Flamingo Cancun All Inclusive a favored destination for beach lovers. Despite minor drawbacks like occasional traffic noise and some outdated room features, the hotel's outstanding beachfront location and amenities largely contribute to positive experiences for its guests.
Yes, Flamingo Cancun All Inclusive has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Flamingo Cancun All Inclusive.
No, Flamingo Cancun All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Flamingo Cancun All Inclusive.