Fiesta Inn Cancun Las Americas

Cancun 21.14469100, -86.82147500 , Avenida Bonampak Lote 1 (Show on Map)
8.0
Very Good


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Summary of reviewsFiesta Inn Cancun Las Americas is a well-regarded hotel praised for its outstanding location and convenient amenities. Nestled within the bustling Plaza Las Americas shopping center in downtown Cancun, it offers easy access to a variety of shopping and dining options, making it an optimal choice for both leisure and business travelers. Guests benefit from the strategic positioning, enabling exploration of both the hotel zone and downtown Cancun with ease, facilitated by nearby public transportation.

The hotel's dining options, particularly the dinner offerings, receive positive feedback for their quality and service, with the fish tacos notably standing out. Although breakfast receives mixed reviews, with some guests finding it expensive, the taste and variety of the offerings are generally appreciated on better days.

Accommodations at the Fiesta Inn are commended for their comfort and cleanliness. Many guests note the spaciousness of the rooms and the comfort of the beds, though there is some variability in room size and amenities which might not meet everyone’s expectations. Overall, the rooms are modern, clean, and well-maintained, with attractive views adding to a pleasant stay.

Cleanliness is a strong point for the hotel, with reviews frequently highlighting the immaculate state of both rooms and common areas. The staff is lauded for their friendliness and attentiveness, with particular staff members singled out for their exceptional service, which significantly enhances the guest experience.

In terms of amenities, the hotel offers dependable, if occasionally inconsistent, WiFi, and a gym that, while basic, provides a satisfactory workout environment. The rooftop pool, featuring a jacuzzi and offering stunning city views, is a favorite among guests, providing a relaxing setting despite some minor maintenance issues.

The hotel's favorable price-quality ratio and excellent service make it a commendable choice, particularly noted for business travelers seeking a balance of work and relaxation. While there are areas for improvement, such as some aging facilities, Fiesta Inn Cancun Las Americas remains a popular choice for visitors seeking convenience, comfort, and an enjoyable stay in Cancun.
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Business Hotel
Fiesta Inn Cancun Las Americas provides practical amenities for business travelers. It offers a business center, meeting rooms, and comfortable accommodations for a productive stay.

4-Star Hotel
This hotel provides a comfortable stay with well-equipped rooms and excellent service. Its location near Plaza Las Americas offers convenient access to shopping and dining. Guests can enjoy amenities like a pool and fitness center.

Hotel with Panoramic View Pool
The hotel offers an outdoor pool and a rooftop area with an ocean view. Communal areas provide beautiful views over Nichupté Lagoon and the Caribbean Sea.

Hotel with Indoor Pool
The hotel offers an indoor swimming pool and access to a gym. Its location next to a shopping center provides an accessible indoor pool option for guests.

Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
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Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Indoor Pool    Panoramic View Pool  


Accessible Hotel

Hotel with Gym

Room Types
Superior Double Room This air-conditioned room offers flat-screen cable TV, a coffee maker and a private bathroom with free toiletries. 25 percent off on food and beverage. Discount does not apply for breakfast. Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified.

Superior Double Room + 15 USD Credit This room includes USD 15 worth of credit for food and beverages, per room, per night, which can be used everyday.

Superior King Room This room features free Wi-Fi, a coffee maker, air conditioning and flat-screen cable TV. It has chocolate-minimalistic furniture and the bathroom is private.

Junior Suite King This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom.

Room with a View, 2 Double This double room provides a flat-screen TV with cable channels. The unit offers 2 beds.

Room with a View, 1 King This double room provides a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
Fiesta Inn Cancun Las Americas is highly praised for its prime location situated within the expansive Plaza Las Americas shopping center in downtown Cancun. This central setting offers guests convenient access to a wealth of shopping and dining options, making it an excellent choice for both leisure travelers and those on business trips. The hotel's placement above a mall means that everything one might need—from clothing stores to restaurants and even a movie theater—is just steps away, enhancing the overall convenience of the stay. Whether guests plan to shop, dine, or explore the city, the location proves to be a strategic starting point. Additionally, the vicinity to public transportation and major access routes allows easy exploration of both the hotel zone and downtown Cancun. With its central positioning, this location provides a perfect balance for guests seeking the excitement of the city while maintaining close proximity to essential amenities.

Breakfast
Fiesta Inn Cancun Las Americas offers a breakfast option that has garnered mixed reviews from its guests. Many guests praise the breakfast for being tasty and complete, with some describing it as excellent and highlighting the availability of a generous buffet with efficient service. Several reviews mention the food as very good and delicious, with specific components like chicken from the buffet being noted, though opinions on some offerings such as juices and eggs suggest room for improvement.

However, it's also evident that the cost of breakfast has been a point of contention among guests, with many expressing that it is expensive relative to what is provided. The lack of breakfast inclusion in the room price and the high charges for the buffet have been frequently noted, leading some to find it overpriced especially in comparison to numerous other dining options available nearby. Despite the mixed feedback on pricing, some guests still recommend trying the breakfast at the hotel, which speaks to its quality on the positive days. Overall, while the occasional inconsistency and high cost are drawbacks, the breakfast experience can still be very pleasant when at its best.

Dinner
The dining experience at Fiesta Inn Cancun Las Americas is highlighted by its excellent fish tacos and consistently good service during dinner and breakfast. Guests commend the hotel's restaurant for offering delicious food, with some patrons opting for room service and finding it very tasty. While there are many eating options nearby, the hotel's own dining options receive positive feedback for both food quality and staff attentiveness, contributing to a pleasant overall dining experience.

Rooms
Fiesta Inn Cancun Las Americas offers a mixed experience for guests, with standout positives in room comfort and cleanliness. The hotel benefits from its prime location within the Plaza las Americas mall, making it convenient for shopping and local amenities. Many guests praise the rooms for their modern design and cleanliness, often highlighting the spaciousness and comfort of the beds. A consistent theme is the impressive cleanliness, with several reviews noting impeccably clean and well-maintained rooms that are conducive to rest.

The hotel’s aesthetics are generally appreciated, with some rooms offering lovely views, adding to the overall pleasant stay. The staff receives positive remarks for their friendliness and responsiveness, significantly enhancing the guest experience.

However, some reviews point to variability in room size and conditions, with certain rooms being described as small, dark, and basic. Issues such as uncomfortable bedding, lack of amenities like a refrigerator, and occasional maintenance problems are mentioned. This inconsistency suggests that while most guests enjoy a comfortable and clean environment, there are areas where the hotel could improve to meet all guest expectations.

Overall, Fiesta Inn Cancun Las Americas is a clean, well-located choice for travelers, particularly those seeking convenience and access to local shopping, with attentive staff contributing to a generally pleasant stay.

Beds
Fiesta Inn Cancun Las Americas generally offers guests an inviting experience with its beds, most of which are notably comfortable. Many guests appreciate the super comfortable mattresses which provide a tranquil rest after long days, enhancing their stay in the hotel's clean and spacious rooms. The beds are frequently highlighted for their comfort, making them a standout feature, alongside the convenience of the hotel's location. The majority of visitors find the beds to be spacious and suitable for relaxation, sometimes hard to find elsewhere. Despite these positives, some guests have encountered issues such as uncomfortable pillows or beds smaller than expected, particularly for multiple occupants. Additionally, there were occasional remarks regarding the condition of extra beds or issues with bedding not meeting expected standards. Overall, while there are minor discrepancies, the beds at Fiesta Inn Cancun Las Americas are widely appreciated for their comfort and quality.

Cleanliness
Fiesta Inn Cancun Las Americas receives consistent praise for its impressive cleanliness. Guests noted the hotel is very clean, with many highlighting the impeccable cleanliness of both rooms and common areas. The property is described as well-maintained, offering comfortable beds and spacious rooms that are cleaned thoroughly every day, leaving them spotless. The cleanliness extends to the pool area, a favorite among visitors, though some suggest its maintenance could further improve.

Despite the occasional mention of cleanliness issues, including a few isolated incidents, most reviews emphasize the hotel's commitment to hygiene, with regular disinfection of common areas and safety protocols in place. The friendly and efficient cleaning staff earned commendations for their exceptional service, enhancing the overall guest experience.

Aside from its cleanliness, the hotel is praised for its strategic location above the Las Americas shopping mall, providing easy access to shops and restaurants. The friendly staff and well-maintained facilities contribute to the overall pleasant and tranquil atmosphere, making Fiesta Inn Cancun Las Americas a strong choice for visitors prioritizing cleanliness and comfort during their stay.

Staff
The reviews for Fiesta Inn Cancun Las Americas shine a light on the exceptional service offered by its staff. Guests consistently praise the team for being friendly, attentive, and helpful. Many guests mention particular staff members, such as Manuel and Santiago, who provided invaluable assistance and advice during their stay. The staff's willingness to accommodate requests, from room changes to storing luggage, speaks volumes about their dedication to guest satisfaction. Despite a few challenges, like language barriers, the staff's commitment and efficiency remain commendable. With positive feedback highlighting the staff's responsiveness and kind demeanor, visitors clearly appreciate the welcoming atmosphere at this hotel. Whether it's the remarkable service at the restaurant, prompt assistance at the front desk, or thoughtful gestures, such as helping return forgotten items, the staff's efforts ensure a memorable experience for guests. Overall, the hotel's personnel contribute significantly to making guests' stays comfortable and enjoyable, leaving many eager to return.

Wi-Fi
The WiFi at Fiesta Inn Cancun Las Americas has received mixed reviews from guests. On the positive side, several reviews highlight that the WiFi works well everywhere in the hotel and is fast, contributing to a seamless browsing experience for many guests. Some reviewers specifically mention having access to good internet, which can be a crucial factor for travelers who need to stay connected. However, there are contradicting experiences reported, with some guests expressing dissatisfaction due to slow internet speeds, particularly during nighttime, and describing the WiFi as terrible at times. Overall, it seems that experiences with the hotel's WiFi can vary significantly, with both positive and negative aspects noted by guests.

Gym
The gym at Fiesta Inn Cancun Las Americas receives a mix of feedback from guests. While many appreciate the gym's nice space and the convenience of having a late check-out option, some guests mention that the equipment is quite basic. The facility is generally well-liked, with visitors praising its calm and uncrowded atmosphere. However, there are consistent reports of the treadmills and some exercise bikes being out of service. Despite these issues, the gym, along with the rooftop pool and jacuzzi, is often highlighted positively in the context of the hotel's overall facilities. Overall, the gym seems to offer a decent workout environment for guests seeking basic amenities.

Pool
The Fiesta Inn Cancun Las Americas boasts a rooftop pool that offers a remarkable view of the city and the hotel zone, making it a standout feature for many guests. This inviting pool area, despite some mentions of maintenance needs, garners appreciation for its clean and comfortable ambiance. Its location on the top floor enhances the experience, providing a picturesque setting for relaxation. Guests frequently highlight the pool's combination of a nice jacuzzi and appealing design, which contributes to a pleasant environment. The small, yet charming rooftop pool is complemented by attractive lounge chairs, offering a relaxing and enjoyable space. Despite some occasional issues with cleanliness and maintenance, such as visible dirt and infrastructure concerns, the overall appeal of the pool area is undeniable. The warm hospitality and attentive service from the staff further enhance the experience, making it a recommended spot for those looking to unwind with a wonderful view.

4 Star
Fiesta Inn Cancun Las Americas boasts a prime location, offering convenient access to the bustling Las Americas shopping plaza, which is highly appreciated by guests. The hotel's price-quality ratio is often highlighted as excellent, making it an attractive option for travelers seeking value. Upon arrival, guests are greeted with exceptional service, with staff like Santiago and Jorge Alberto Garcia being praised for their helpful and delightful demeanor. The rooms are comfortable and practical, with good bedding contributing to a pleasant stay. Although some reviews mention that the hotel shows signs of aging and may not fully align with its price range, the modern facilities and overall American-style setup receive generally positive feedback. Despite the few drawbacks, the outstanding service and central location make this hotel a commendable choice for visitors to Cancun.

Business
Fiesta Inn Cancun Las Americas comes highly recommended for business travelers seeking comfort and convenience during their trips. This hotel is well-suited for those on business in Cancun, offering a clean and efficient environment with commendable service. It provides excellent value, featuring good food and reasonable pricing, particularly attractive when booked through platforms such as Expedia. Situated adjacent to a mall, guests have easy access to a variety of restaurants, shopping options, and entertainment like cinemas, enhancing the overall experience. Its strategic location also adds convenience for those needing access to nearby services, like dental care. Overall, Fiesta Inn Cancun Las Americas stands out as an ideal choice for business-focused visits or for those looking to balance business with leisure activities in Cancun.


Yes, Fiesta Inn Cancun Las Americas has pool(s) that belong to one or more of the following categories: Indoor Pool, Panoramic View Pool.

No, a spa isn't available at Fiesta Inn Cancun Las Americas.

No, Fiesta Inn Cancun Las Americas doesn't allow dogs.

No, parking facilities aren't available at Fiesta Inn Cancun Las Americas.

Yes, Fiesta Inn Cancun Las Americas has a gym.

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