Aloft Cancun
Cancun
21.13508500,
-86.74615100
,
Boulevard Kukulkan Mz 48 Lt 8-01 Km 9 Zona Hotelera
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Summary of reviewsAloft Cancun offers a vibrant and comfortable stay, appreciated by many for its ideal location in the heart of Cancun's bustling hotel zone. Guests have praised the hotel's proximity to the stunning public beaches, iconic nightlife venues like Coco Bongo, as well as a variety of restaurants and shopping areas. The convenience of nearby public transportation, supermarkets, and currency exchange services adds to the allure for travelers seeking both relaxation and exploration.
The hotel provides spacious and modern rooms that are generally clean and well-maintained. Many guests have enjoyed the comfortable beds and cozy pillows, which contribute to a restful sleep. Despite some mixed reviews about room ventilation and lighting, the overall experience is positive, with guests appreciating the efficient air conditioning and stunning views from the windows.
Breakfast at Aloft Cancun receives a mixed response; while some appreciate the quality and simplicity, others desire more variety and healthier options. Booking breakfast with the room is recommended to avoid high separate costs.
Staff at Aloft Cancun are often commended for their friendly and helpful demeanor, enhancing guests' experiences with attentiveness and professionalism. Specific staff members have stood out for exceptional service, although some inconsistencies in service quality have been noted, particularly during the day and in the restaurant.
The rooftop pool, albeit small and sometimes without heat, is a highlight, offering stunning city views and a pleasant environment for relaxation. While some maintenance and shade concerns exist, it serves as a serene escape from the vibrant city life below.
Aloft Cancun is well-suited for nightlife enthusiasts, with its proximity to lively spots and the tranquility of its own rooftop space. Parking, although narrow and challenging to navigate, is a convenient feature for those traveling by car.
Overall, Aloft Cancun provides a pleasant combination of comfort, location, and access to Cancun's attractions, making it an excellent choice for those seeking a dynamic yet peaceful retreat.
Categories
The hotel provides spacious and modern rooms that are generally clean and well-maintained. Many guests have enjoyed the comfortable beds and cozy pillows, which contribute to a restful sleep. Despite some mixed reviews about room ventilation and lighting, the overall experience is positive, with guests appreciating the efficient air conditioning and stunning views from the windows.
Breakfast at Aloft Cancun receives a mixed response; while some appreciate the quality and simplicity, others desire more variety and healthier options. Booking breakfast with the room is recommended to avoid high separate costs.
Staff at Aloft Cancun are often commended for their friendly and helpful demeanor, enhancing guests' experiences with attentiveness and professionalism. Specific staff members have stood out for exceptional service, although some inconsistencies in service quality have been noted, particularly during the day and in the restaurant.
The rooftop pool, albeit small and sometimes without heat, is a highlight, offering stunning city views and a pleasant environment for relaxation. While some maintenance and shade concerns exist, it serves as a serene escape from the vibrant city life below.
Aloft Cancun is well-suited for nightlife enthusiasts, with its proximity to lively spots and the tranquility of its own rooftop space. Parking, although narrow and challenging to navigate, is a convenient feature for those traveling by car.
Overall, Aloft Cancun provides a pleasant combination of comfort, location, and access to Cancun's attractions, making it an excellent choice for those seeking a dynamic yet peaceful retreat.
Dog Friendly Hotel
Aloft Hotels, part of the Marriott group, often have pet-friendly policies. These hotels typically welcome pets with certain restrictions and may offer amenities like pet beds and treats.
Hotel near Nightlife Spots
Aloft Cancun is strategically located in the Hotel Zone, offering convenient access to nearby nightlife. The hotel features a W XYZ bar, often hosting live music and DJ sets. The modern design and social atmosphere make it a great spot for pre-club gatherings.
Business Hotel
Aloft Cancun offers a modern and stylish environment with amenities suitable for business travelers. It provides a vibrant atmosphere with tech-friendly features and social spaces.
Hotel with Parking
Aloft Cancun provides parking for its guests. The hotel provides a modern and stylish experience.
4-Star Hotel
Aloft Cancun features a modern design and vibrant social spaces. It offers a convenient location in the hotel zone, close to many attractions. The hotel includes a rooftop pool and bar, providing a lively atmosphere and great views.
Hotel with Panoramic View Pool
The hotel features a rooftop area with panoramic views and a scenic rooftop pool that provides beautiful views of the entire city.
Hotel with Rooftop Pool
Features a trendy rooftop pool with vibrant social scene. The modern design, combined with its lively atmosphere, makes it a popular choice for younger travelers looking for fun and relaxation.
Hotel near Golf Courses
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Infinity Pool
Hotel with Outdoor Pool
Guest Reviews
Nestled in Cancun's vibrant hotel zone, Aloft Cancun boasts an exceptional location celebrated by its guests. This modern hotel provides easy access to a plethora of attractions, including a beautiful public beach, bustling bars, nightclubs, and a variety of restaurants. Its central position makes it an ideal spot for those looking to explore the best of Cancun while enjoying the convenience of public transportation and nearby amenities such as supermarkets, artisan markets, and currency exchange services. Guests have praised the hotel's proximity to the famed Coco Bongo, Playa Caracol, and lively nightlife. Additionally, Aloft Cancun offers close quarters with shopping venues, making it a great choice for travelers keen on a mix of relaxation and active exploration. With its perfect mix of location and comfort, guests are guaranteed a vibrant, yet peaceful retreat in one of Cancun's most happening areas.
Aloft Cancun's breakfast offerings seem to present a varied experience to its guests, with mixed reviews highlighting both positive aspects and areas that could use improvement. On one hand, some guests found the breakfast to be superb and delicious, appreciating the quality and enjoying the straightforward options presented. Several comments suggest that booking the breakfast with the accommodation is recommended, as it is otherwise perceived as expensive when paid for separately.
However, many guests felt that the breakfast lacked variety and was repetitive, expressing a desire for more diverse options such as different types of bread, eggs, waffles, pastries, and healthier choices. Those seeking vegetarian options might find breakfast offerings limited. While a few reviews appreciated the simplicity and satisfactory nature of the breakfast, others labeled it as basic and underwhelming for the cost, noting that after a few days, the lack of change in the menu became more noticeable.
The overall impression is that while Aloft Cancun delivers on some essential breakfast needs, there's room for enhancing variety and improving the dining experience to better align with expectations of a 4-star hotel.
Aloft Cancun offers a range of spacious and comfortable rooms that guests generally find appealing. Many rooms feature large beds with cozy pillows, providing a restful night's sleep, and are equipped with efficient air conditioning to maintain a pleasant atmosphere. These rooms often come with good bathroom amenities and some offer stunning views of the lake, adding to the overall comfort. The location of the hotel is noted to be excellent, giving easy access to key areas while remaining sufficiently removed from the bustling noise of popular spots like Coco Bongo.
Guests appreciate the cleanliness and modern feel of the rooms, although a few reviews mention the rooms showing signs of age in places. Despite minor ventilation issues, the windows contribute to scenic views. Beds in most rooms are reported to be very comfortable, though there are mixed reviews regarding their firmness. The rooftop area doesn't quite match expectations set by its promotional images, but the hotel's bar does offer free drinks depending on booking arrangements, which is a nice touch for visitors.
Some negatives noted in reviews include issues with lighting in both the rooms and hallways creating a darker ambiance, and occasional musty smells in certain areas of the hotel. Nevertheless, Aloft Cancun is regarded as a clean and well-maintained hotel, boasting a good balance of comfort and affordability, making it a solid choice for travelers seeking accommodation in a convenient location.
At Aloft Cancun, guests frequently highlight the comfort of the beds as a standout feature, despite some variations in opinion. Many reviews praise the beds as being extremely comfortable, with several guests rating their sleep experience highly, describing it as top-notch. The beds are often mentioned alongside other positive aspects such as the quietness of the environment and the hotel's excellent location.
However, opinions on the pillows are mixed, with some guests finding them hard and high, which can be a bit uncomfortable for sleeping. Despite this, others have noted the pillows as good, complementing the overall bed comfort. Some mattresses were described as very comfortable, earning a perfect score from guests, although a few comments noted beds as not very comfortable or hard.
In general, guests have expressed satisfaction with the bedding quality, suggesting that the comfort of the beds is a significant contributor to a restful stay. The combination of comfortable beds and attentive reception staff has enhanced the reputation of Aloft Cancun as a place where guests can enjoy a good night's sleep.
Situated in the heart of Cancun, Aloft Cancun presents a mixed impression when it comes to cleanliness. Many guests commend the hotel for its tidy and well-maintained rooms, appreciating the excellent cleanliness and hygienic conditions that align with expectations for a comfortable stay. Spacious rooms with cleanliness often highlighted, offer a favorable experience for those who prioritize a neat environment.
However, there are notable concerns regarding the consistency of housekeeping services. Instances where cleanliness fell short, including trash left on floors, stains on furniture, and subpar room preparedness, suggest room for improvement in certain areas. Some reviews mention the hotel's overall condition, with remarks indicating aging facilities and sporadic maintenance efforts. Despite these challenges, cleaning staff have been described as kind and accommodating, planning cleanings that align with guests' schedules.
The consensus on cleanliness at Aloft Cancun remains divided. While many highlight the contemporary and pristine nature of the hotel, others stress the need for improvements in both room maintenance and facility upkeep.
Aloft Cancun has received mixed reviews regarding its staff, but there are numerous commendations for their friendly and helpful demeanor. Many guests have noted the staff's attentiveness and professionalism, with specific mentions of individuals like Jesus and Eddie who consistently offered exceptional service. The bar service has also been highlighted for its friendly atmosphere, contributing to an enjoyable experience for guests.
Several comments describe the staff as welcoming and accommodating, with instances of quick problem-solving, such as room upgrades and fast assistance with check-in issues, ensuring guests' trips progressed smoothly. Staff members like Mario have been praised for going out of their way to assist guests and provide personalized recommendations.
However, there are some reviews indicating variances in service quality. Guests have reported instances of unfriendly or less courteous interactions, particularly during the daytime and in the restaurant area. Security and reception staff have also been described as needing improvements in their customer-service approach.
Despite these occasional negative remarks, many guests still appreciate the overall service and approachability of the staff, resulting in positive experiences for a majority of visitors.
Aloft Cancun offers guests a mixed experience with its rooftop pool, which is frequently a highlight for visitors staying at the hotel. The rooftop location provides stunning views of the city and beaches, creating a pleasant space for relaxation and leisure. Many guests appreciate the good music and beautiful aesthetic of the pool area. The location of the hotel is convenient, with easy access to nearby attractions such as the Ultramar ferry terminal and the Xcaret bus terminal.
However, there are certain criticisms that should be noted. The pool is small, sometimes lacks heating, and there have been periods when it was closed for renovations, which were not always communicated at the time of booking. Additionally, maintenance issues have been mentioned by guests, and the pool area lacks shade, making it less comfortable during windy conditions. The bar service is limited to basic cocktails and does not serve beer, and some guests found the staff to be less than accommodating.
Despite these drawbacks, the rooftop pool is frequently described as a perfect addition to a guest's stay, offering a serene escape above the bustling city. Overall, Aloft Cancun provides a memorable experience with its rooftop pool, although potential visitors should be aware of its limitations and inquire in advance to ensure availability during their stay.
Aloft Cancun offers the convenience of being situated just a short walk from some of the most stunning beaches in the area. Guests can easily reach the beach within minutes, with Playa Caracol being approximately 200 meters away. While the hotel itself does not have its own direct beach access, the proximity to the nearby public beach ensures guests can spend a day enjoying the sand and surf with ease. Though the hotel's beach entry point may lack appeal, the beauty of the beaches nearby more than compensates for it. With beaches just across the road, guests have ample opportunity to explore and enjoy the picturesque coastline.
Aloft Cancun offers a convenient parking option at its vibrant location, although guests have noted some challenges regarding its accessibility and dimensions. While the availability of parking is appreciated, travelers have highlighted that the parking spaces are considerably narrow, with tight turns on the multi-level garage making navigation potentially tricky, especially for larger vehicles. Despite these challenges, the option for parking is an added convenience for those driving, complementing the hotel’s ideal beachside location. However, guests should be prepared for some issues with access cards, which occasionally arise, and be mindful of the size of the ramps. Overall, parking at Aloft Cancun is a handy feature, especially for those who prefer traveling by car in the area.
Aloft Cancun is a prime destination for nightlife enthusiasts seeking a vibrant experience in the heart of Cancun's dynamic scene. Perfectly situated close to the bustling bar, nightclub, and restaurant districts, the hotel offers easy access to iconic spots like Coco Bongo and other popular venues. Guests will appreciate its strategic location, which allows them to revel in the lively atmosphere while still enjoying a peaceful night's rest, as it is placed far enough from the noise. With all the excitement of the Hotel Zone within walking distance, Aloft Cancun caters especially well to those who love the hustle and bustle of nightlife. Additionally, its rooftop area serves as a tranquil escape for relaxation amid the energetic surroundings, making it an ideal choice for partygoers who appreciate proximity to the action with the option to retreat to a quieter space.
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Location
Breakfast
However, many guests felt that the breakfast lacked variety and was repetitive, expressing a desire for more diverse options such as different types of bread, eggs, waffles, pastries, and healthier choices. Those seeking vegetarian options might find breakfast offerings limited. While a few reviews appreciated the simplicity and satisfactory nature of the breakfast, others labeled it as basic and underwhelming for the cost, noting that after a few days, the lack of change in the menu became more noticeable.
The overall impression is that while Aloft Cancun delivers on some essential breakfast needs, there's room for enhancing variety and improving the dining experience to better align with expectations of a 4-star hotel.
Rooms
Guests appreciate the cleanliness and modern feel of the rooms, although a few reviews mention the rooms showing signs of age in places. Despite minor ventilation issues, the windows contribute to scenic views. Beds in most rooms are reported to be very comfortable, though there are mixed reviews regarding their firmness. The rooftop area doesn't quite match expectations set by its promotional images, but the hotel's bar does offer free drinks depending on booking arrangements, which is a nice touch for visitors.
Some negatives noted in reviews include issues with lighting in both the rooms and hallways creating a darker ambiance, and occasional musty smells in certain areas of the hotel. Nevertheless, Aloft Cancun is regarded as a clean and well-maintained hotel, boasting a good balance of comfort and affordability, making it a solid choice for travelers seeking accommodation in a convenient location.
Beds
However, opinions on the pillows are mixed, with some guests finding them hard and high, which can be a bit uncomfortable for sleeping. Despite this, others have noted the pillows as good, complementing the overall bed comfort. Some mattresses were described as very comfortable, earning a perfect score from guests, although a few comments noted beds as not very comfortable or hard.
In general, guests have expressed satisfaction with the bedding quality, suggesting that the comfort of the beds is a significant contributor to a restful stay. The combination of comfortable beds and attentive reception staff has enhanced the reputation of Aloft Cancun as a place where guests can enjoy a good night's sleep.
Cleanliness
However, there are notable concerns regarding the consistency of housekeeping services. Instances where cleanliness fell short, including trash left on floors, stains on furniture, and subpar room preparedness, suggest room for improvement in certain areas. Some reviews mention the hotel's overall condition, with remarks indicating aging facilities and sporadic maintenance efforts. Despite these challenges, cleaning staff have been described as kind and accommodating, planning cleanings that align with guests' schedules.
The consensus on cleanliness at Aloft Cancun remains divided. While many highlight the contemporary and pristine nature of the hotel, others stress the need for improvements in both room maintenance and facility upkeep.
Staff
Several comments describe the staff as welcoming and accommodating, with instances of quick problem-solving, such as room upgrades and fast assistance with check-in issues, ensuring guests' trips progressed smoothly. Staff members like Mario have been praised for going out of their way to assist guests and provide personalized recommendations.
However, there are some reviews indicating variances in service quality. Guests have reported instances of unfriendly or less courteous interactions, particularly during the daytime and in the restaurant area. Security and reception staff have also been described as needing improvements in their customer-service approach.
Despite these occasional negative remarks, many guests still appreciate the overall service and approachability of the staff, resulting in positive experiences for a majority of visitors.
Pool
However, there are certain criticisms that should be noted. The pool is small, sometimes lacks heating, and there have been periods when it was closed for renovations, which were not always communicated at the time of booking. Additionally, maintenance issues have been mentioned by guests, and the pool area lacks shade, making it less comfortable during windy conditions. The bar service is limited to basic cocktails and does not serve beer, and some guests found the staff to be less than accommodating.
Despite these drawbacks, the rooftop pool is frequently described as a perfect addition to a guest's stay, offering a serene escape above the bustling city. Overall, Aloft Cancun provides a memorable experience with its rooftop pool, although potential visitors should be aware of its limitations and inquire in advance to ensure availability during their stay.
Beach
Parking
Nightlife
Yes, Aloft Cancun has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Aloft Cancun.
Yes, Aloft Cancun welcomes dogs.
Yes, parking facilities are available at Aloft Cancun.
Yes, Aloft Cancun has a gym.
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