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Summary of reviewsRelais Il Canalicchio Country Resort & SPA, situated in the enchanting Umbrian countryside, shines as a serene haven amidst a beautifully preserved medieval village. The resort's strategic hilltop location and picturesque surroundings provide breathtaking views, convenient access to nearby cities like Todi, Assisi and Perugia and an atmosphere of tranquility and peace, making it an ideal escape from the hustle and bustle of everyday life.
Guests mostly praise the resort's overall cleanliness, both indoors and outdoors with rooms described as well-maintained, spacious and equipped with comfortable beds and pillows. The recently renovated deluxe and superior rooms, featuring amenities like hot tubs or jacuzzis, receive particular commendation, although some rooms and bathrooms could benefit from further modernization. Beautiful interiors and spectacular views from certain rooms, especially those with private balconies and terraces, are also appreciated.
The staff at Relais Il Canalicchio consistently impresses visitors with their friendliness, professionalism and attentiveness, making guests feel genuinely welcome. Notable individuals like Mr. Alessandro are highlighted for their exceptional service, further enhancing the resort’s warm and hospitable atmosphere.
While the resort's breakfast offerings garner mixed reactions, many guests enjoy the variety and quality, highlighting the abundant and varied options available in a delightful terrace setting. Similarly, the dinner experience often impresses with high-quality ingredients and refined presentations, despite some diners noting limited menu options and occasional service delays.
The spa services are praised for their quality, although accessibility and pricing could be improved. The beautiful and well-maintained pools, featuring stunning panoramic views, provide a fantastic environment for relaxation, further complemented by the accommodating staff. While some minor maintenance issues, such as broken tiles and insufficient loungers, have been noted, the overall pool experience remains a high point for visitors.
In terms of amenities, the resort offers ample and convenient parking, which is especially valued by guests, along with a family-friendly environment that ensures a pleasant stay for all. Pet owners will be pleased to find that their furry friends are warmly welcomed.
Weak or intermittent Wi-Fi service is a minor downside for some guests and there are few criticisms regarding certain aspects like bed comfort and the disparity between four-star expectations and actual experiences, especially concerning room and bathroom conditions.
Overall, Relais Il Canalicchio Country Resort & SPA stands out for its captivating location, clean and spacious rooms, exemplary staff and enchanting atmosphere, providing an ideal retreat for those seeking peace, tranquility and a touch of medieval charm.
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