Hotel Ilusion Calma & Spa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Ilusion Calma & Spa enjoys an advantageous location that earns high praise from guests. It is situated just a short walk from a beautiful sandy beach and is close to a variety of shops, restaurants and public transportation options. Its proximity to Palma de Mallorca Airport and the Palma city center adds layers of convenience, making it an excellent choice for both explorers and those with early flights or short stays. The neighborhood, Can Pastilla, offers a peaceful environment compared to the more bustling Playa de Palma, enhancing its appeal as a tranquil yet accessible retreat.
The breakfast experience at the hotel is generally well-received for its variety and abundance. Guests appreciate the diverse selection, accommodating early departures with a satisfactory spread of sweet and savory options. However, there are noted criticisms regarding the quality of certain items, such as the use of processed foods and the repetitiveness of the selection over several days. Despite these areas for improvement, the breakfast provides a hearty start to the day.
Dinner offerings at Hotel Ilusion Calma & Spa receive mixed reviews. Guests commend the variety and presentation, especially during theme nights and the inclusion of freshly cooked and gluten-free options. Nonetheless, critiques include the repetitive nature of the buffet and some quality issues with specific dishes. Despite these mixed experiences, the hotel's dining options balance variety and quality, catering well to an all-inclusive clientele.
Guest accommodations at the hotel are spacious, cool and quiet, providing a relaxing atmosphere. Rooms are typically described as clean and modern with functional amenities like air conditioning and mini-fridges and some feature pleasant views from balconies. The daily cleaning service is consistently appreciated. However, there are occasional complaints about poor soundproofing, dated decor and maintenance issues, such as non-functional air conditioning. Despite these drawbacks, the rooms offer a generally comfortable stay aided by attentive staff.
Cleanliness is another aspect where the hotel shows variability. While common areas and rooms are often praised for their cleanliness, some guests report inconsistencies, especially in bathrooms. Problematic areas like mold in showers or neglected sun loungers were mentioned. Despite these issues, the overall cleanliness of the hotel is generally satisfactory with room conditions and public spaces receiving positive feedback for their upkeep.
The staff at Hotel Ilusion Calma & Spa are celebrated for their friendliness and professionalism. Guests frequently note specific staff members who go above and beyond to ensure a positive experience. The reception, bar, dining, maintenance and entertainment teams are all praised for their responsiveness and genuine care, significantly contributing to the hotel's welcoming atmosphere.
Wi-Fi at the hotel presents a mixed picture. While public areas like the lobby generally offer good connectivity, the Wi-Fi in rooms is often unreliable. Some guests report weak signals or intermittent connections and there are mentions of extra charges for Wi-Fi access. The overall experience indicates the need for improvements in both coverage and consistency.
The spa facilities at the hotel receive positive reviews for cleanliness and amenities, including a jacuzzi, sauna and steam room. Access to the spa is included in the stay, which is appreciated by guests. However, the spa is often described as small and crowded with some features requiring better maintenance. Despite these limitations, the spa is seen as a valuable and enjoyable feature of the hotel.
The gym, while described as clean and functional, is noted for its limited size and occasional equipment issues. Guests appreciate its organization and maintenance but suggest that expanded facilities and updated equipment would enhance the experience.
Pool areas at the hotel are modern and clean, offering a relaxing ambiance. However, both the indoor and outdoor pools are noted for their small size and tendency to get crowded. Despite the occasional overcrowding and a few issues like chlorine levels and unheated water, the pools provide a pleasant environment for relaxation.
Lastly, the hotel's proximity to the beach is frequently praised. Guests enjoy the convenience of a short walk to the sandy shoreline, further enhancing the hotel's appeal. This accessibility, along with close public transportation and amenities, ensures that guests can enjoy both beachside relaxation and city exploration with ease.
Categories
The breakfast experience at the hotel is generally well-received for its variety and abundance. Guests appreciate the diverse selection, accommodating early departures with a satisfactory spread of sweet and savory options. However, there are noted criticisms regarding the quality of certain items, such as the use of processed foods and the repetitiveness of the selection over several days. Despite these areas for improvement, the breakfast provides a hearty start to the day.
Dinner offerings at Hotel Ilusion Calma & Spa receive mixed reviews. Guests commend the variety and presentation, especially during theme nights and the inclusion of freshly cooked and gluten-free options. Nonetheless, critiques include the repetitive nature of the buffet and some quality issues with specific dishes. Despite these mixed experiences, the hotel's dining options balance variety and quality, catering well to an all-inclusive clientele.
Guest accommodations at the hotel are spacious, cool and quiet, providing a relaxing atmosphere. Rooms are typically described as clean and modern with functional amenities like air conditioning and mini-fridges and some feature pleasant views from balconies. The daily cleaning service is consistently appreciated. However, there are occasional complaints about poor soundproofing, dated decor and maintenance issues, such as non-functional air conditioning. Despite these drawbacks, the rooms offer a generally comfortable stay aided by attentive staff.
Cleanliness is another aspect where the hotel shows variability. While common areas and rooms are often praised for their cleanliness, some guests report inconsistencies, especially in bathrooms. Problematic areas like mold in showers or neglected sun loungers were mentioned. Despite these issues, the overall cleanliness of the hotel is generally satisfactory with room conditions and public spaces receiving positive feedback for their upkeep.
The staff at Hotel Ilusion Calma & Spa are celebrated for their friendliness and professionalism. Guests frequently note specific staff members who go above and beyond to ensure a positive experience. The reception, bar, dining, maintenance and entertainment teams are all praised for their responsiveness and genuine care, significantly contributing to the hotel's welcoming atmosphere.
Wi-Fi at the hotel presents a mixed picture. While public areas like the lobby generally offer good connectivity, the Wi-Fi in rooms is often unreliable. Some guests report weak signals or intermittent connections and there are mentions of extra charges for Wi-Fi access. The overall experience indicates the need for improvements in both coverage and consistency.
The spa facilities at the hotel receive positive reviews for cleanliness and amenities, including a jacuzzi, sauna and steam room. Access to the spa is included in the stay, which is appreciated by guests. However, the spa is often described as small and crowded with some features requiring better maintenance. Despite these limitations, the spa is seen as a valuable and enjoyable feature of the hotel.
The gym, while described as clean and functional, is noted for its limited size and occasional equipment issues. Guests appreciate its organization and maintenance but suggest that expanded facilities and updated equipment would enhance the experience.
Pool areas at the hotel are modern and clean, offering a relaxing ambiance. However, both the indoor and outdoor pools are noted for their small size and tendency to get crowded. Despite the occasional overcrowding and a few issues like chlorine levels and unheated water, the pools provide a pleasant environment for relaxation.
Lastly, the hotel's proximity to the beach is frequently praised. Guests enjoy the convenience of a short walk to the sandy shoreline, further enhancing the hotel's appeal. This accessibility, along with close public transportation and amenities, ensures that guests can enjoy both beachside relaxation and city exploration with ease.
Hotel near The Beach
Hotel Ilusion Calma & Spa is located in Can Pastilla. It is a family-friendly hotel, offering a comfortable stay near the beach.
Hotel with Outdoor Pool
Hotel Calma offers an outdoor pool and is located close to Can Pastilla Beach.
Hotel with All Inclusive Packages
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Cheap Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Hotel Ilusion Calma & Spa boasts an enviable location that's highly praised by its guests. Nestled just a stone's throw from a beautiful sandy beach, the proximity to both the seaside and an array of local shops and restaurants makes it an excellent choice for travelers. The hotel is also notably close to the Palma de Mallorca Airport, making it highly convenient for early flights or brief stopovers. With bus stops nearby, it offers easy access to Palma city center, enhancing its appeal for those wishing to explore the area.
Guests consistently highlight the short walking distances to the beach, shops and a well-connected public transportation system. Can Pastilla, the neighborhood where the hotel is situated, is described as a quieter alternative to the bustling Playa de Palma, providing a peaceful but accessible retreat. The central location also makes it easy for visitors to find anything they need in the immediate vicinity, including car rentals and bike stations and to enjoy leisurely strolls along the promenade.
Overall, the hotel’s location strikes a perfect balance between convenience, tranquility and accessibility to key attractions, making it an ideal base for anyone looking to explore Mallorca with ease.
Hotel Ilusion Calma & Spa offers a breakfast experience that has garnered mixed reviews from guests. The general consensus indicates the breakfast selection is varied, abundant and caters to a wide range of tastes, including international options. Many guests highlight the early breakfast availability, which is convenient for early departures and the extensive buffet that includes both sweet and savory items.
Praise frequently centers on the good quality and plentiful nature of the breakfast with many finding it delicious and satisfying. Specific mentions include fresh fruit, a decent range of dishes and customizable options. The breakfast room, despite being somewhat crowded, provides a hearty meal to start the day.
However, there are several criticisms. While variety is noted, the quality is sometimes found lacking with comments on the use of processed foods, low-quality coffee and pre-packaged items. Some guests mention the repetitive nature of the breakfast options over several days and the limited variety in certain products such as fruits. Issues such as dry pastries, overly hard bread and tasteless drinks are also highlighted.
In summary, while the breakfast at Hotel Ilusion Calma & Spa is generally well-received for its variety and abundance, there are areas for improvement in terms of quality and freshness to meet all guests' expectations fully.
Hotel Ilusion Calma & Spa offers a mixed dining experience that largely caters to its varied clientele, especially those opting for the all-inclusive package. On the positive side, many guests highlight the delicious and varied food with a wide selection of dishes available at the buffet. The food presentation and quality are often commended with some noting the excellent arrangements during theme nights. Freshly cooked items on the grill and gluten-free options add to the appeal for many diners.
However, the dinner service has received some critical feedback. Some guests find the buffet dinner to be quite basic and repetitive with limited variety from day to day. Others mention the quality could be improved with some dishes appearing greasy or not up to standard. The dinner schedule and the inclusion of drinks in the half-board package were also points of contention for a few visitors.
The overall consensus suggests that while the food can be enjoyable and satisfying for many, there are areas in need of improvement, especially in terms of variety and consistency. Despite these mixed reviews, the hotel's dining options generally provide a good balance for an all-inclusive experience at a three-star resort.
Hotel Ilusion Calma & Spa boasts several strengths when it comes to its guest accommodations. Guests frequently highlight the rooms as spacious, cool and quiet, offering a relaxing environment. Many rooms come with functional amenities such as air conditioning, mini-fridges and balconies, some of which provide pleasant views. The rooms are generally described as clean, modern and with good-sized beds, providing a comfortable stay.
The daily room cleaning service is appreciated, ensuring that rooms are kept tidy. Some guests enjoyed newly renovated rooms with modern decor, adding to the overall appeal. Additionally, rooms are bright and well-lit, providing a cheerful atmosphere and several guests noted the appealing and clean design of the bathrooms.
However, there are also some areas that need improvement. Issues such as poor soundproofing, dated decor and occasional unpleasant smells have been pointed out. Noise from neighboring rooms and street traffic is a common complaint and some bathrooms require renovation. Several guests reported maintenance issues, including non-functional air conditioning and sliding beds.
Despite these drawbacks, the spacious and well-furnished rooms, daily cleaning service and helpful staff make Hotel Ilusion Calma & Spa a generally satisfactory option for travelers looking for comfort and convenience.
Hotel Ilusion Calma & Spa offers a varied experience when it comes to the comfort of its beds. Many guests found the beds to be super comfortable, clean and spacious, often praising the quality of the mattresses and bedding. Positive remarks frequently highlighted the beds as a significant part of their enjoyable stay, noting large and well-maintained sleeping arrangements.
However, some guests had mixed feelings. The presence of single beds pushed together was sometimes inconvenient for couples. Additionally, issues such as sliding beds, mattresses being too soft or too hard and beds making noise disrupted the sleep quality for some guests. There were also occasional mentions of worn-out or dirty bedding and a few guests reported thin pillows and sagging mattresses. Despite these concerns, the overall sentiment seems to skew towards comfort with numerous references to beds being a highlight of the room experience.
The reviews for Hotel Ilusion Calma & Spa present a mixed picture regarding cleanliness. Many guests praised the hotel's cleanliness with phrases such as "top-notch cleanliness", "very clean hotel" and "spotlessly clean" frequently mentioned. The common areas, rooms, restaurant and public spaces garnered positive remarks for being clean and well-maintained. However, some guests found inconsistencies, particularly with room and bathroom cleanliness. Issues like mold in showers, neglected areas, dirty sun loungers and leftover debris were noted. Despite these concerns, rooms were often described as clean and comfortable with daily cleaning services. The hotel’s cleanliness standards varied across different areas and room conditions, suggesting room for improvement. Overall, the hotel maintains a generally clean environment, but could benefit from more consistent and thorough cleaning practices.
The staff at Hotel Ilusion Calma & Spa consistently receive high praise for their friendliness, professionalism and dedication to providing excellent service. Guests frequently highlight the welcoming and pleasant demeanor of the receptionists, waiters, bar personnel and cleaning staff. Notably, many reviews mention specific staff members, such as Barbara, Miquel, María, Alba, Tasa and PEP, who go above and beyond to ensure a positive guest experience.
Reception staff are particularly commended for being helpful, accommodating early check-ins and efficiently addressing any issues. The bar and dining teams are described as friendly and attentive, making guests feel comfortable and well-cared for. Maintenance and entertainment staff are also recognized for their kindness and good spirits.
Across various reviews, the staff's ability to be responsive and genuinely caring stands out, contributing significantly to the hotel's welcoming atmosphere. Whether it’s assisting with special requests or simply greeting guests with a smile, the team at Hotel Ilusion Calma & Spa leaves a lasting impression on visitors with their exceptional hospitality.
Hotel Ilusion Calma & Spa offers a mix of experiences when it comes to Wi-Fi connectivity for its guests. Positive reviews highlight that the Wi-Fi in public areas such as the lobby is generally good with some guests noting reasonable and stable connections. There is free Wi-Fi available and in instances where Wi-Fi was accessible, it worked well, providing high-speed internet and maintaining a stable signal.
However, many guests found Wi-Fi connectivity in rooms to be less reliable with some reporting weak signals or intermittent connections. Some reviews indicate that Wi-Fi coverage is limited to public areas, necessitating guests to use data plans or move to specific areas to stay connected. Additionally, there is a mention of extra charges for Wi-Fi with a daily fee per device being a point of contention for some travelers.
Overall, while Wi-Fi at Hotel Ilusion Calma & Spa is available and can work excellently in certain areas, there are notable limitations and potential extra costs that guests should be aware of.
Hotel Ilusion Calma & Spa offers a mixed experience when it comes to its spa facilities. Guests frequently praise its amenities, which include a jacuzzi, sauna, steam room and indoor pool, as well as the fact that access to the spa is included in the stay. The spa is generally described as clean, well-maintained and a great place to relax, making it a noteworthy perk of staying at the hotel. The warm water and various treatments available have left many guests feeling pampered.
However, there are some drawbacks. The spa is repeatedly described as small and often crowded with restrictions on the number of guests not always enforced effectively. Critics have noted that certain features, like the sauna and Turkish bath, may need improvements and better maintenance. Issues such as cold water, high chlorine levels and occasional outages have been mentioned.
Despite its compact size, the spa's presence is rated positively, especially for those looking for a quick retreat after a day's activities. The small size does not diminish its appeal, particularly due to features like the heated pool and the inclusion of services without additional costs. Staff efforts and good spa access have also contributed positively to guests' experiences. In summary, while the spa at Hotel Ilusion Calma & Spa has its limitations, many guests find it a valuable and enjoyable aspect of their stay.
Hotel Ilusion Calma & Spa offers guests access to a range of amenities, including a gym and spa. The gym is generally well-organized, clean and well-maintained with updated equipment noted by some guests as a positive aspect. It is described as small but functional and sufficient for basic workout needs, providing a clean and quiet environment for fitness activities.
Despite the overall positive feedback, there are consistent mentions of the gym’s limited size and equipment, which could be a point of improvement. Some guests found the quality of the gym equipment lacking with specific mentions of broken or unstable machines that detract from the workout experience. Therefore, while the gym is a useful addition to the hotel's amenities, there is a notable need for maintenance and enhancement of its facilities.
In summary, the gym at Hotel Ilusion Calma & Spa is a valued feature amid the hotel's offerings. It is generally functional and well-kept but could benefit from expansion and equipment updates to meet all guests' expectations fully.
Hotel Ilusion Calma & Spa features both outdoor and indoor pools, which have received mixed feedback from guests. The pool areas have been praised for their modern design, cleanliness and peaceful ambiance. Guests appreciated the beautiful and relaxing pool setting, often highlighting the plentiful and comfortable sun loungers available.
However, many reviews pointed out that both the indoor and outdoor pools are quite small and can get crowded, especially during peak times. The outdoor pool area has limited space, which can lead to a shortage of sunbeds and closely packed loungers. Despite the small size, the pool areas are kept very clean and maintain a good level of service.
The pool water, while described as clean, has been noted to contain a high level of chlorine. Some guests mentioned that the outdoor pool is often unheated and can be quite cold. There are also comments about the indoor pool being easily accessible but often full.
Overall, despite some size limitations and occasional overcrowding, the pool areas at Hotel Ilusion Calma & Spa offer a pleasant and clean environment for guests to enjoy.
The area around 'Hotel Ilusion Calma & Spa' is frequently applauded for its excellent proximity to the beach. Guests consistently highlight the convenience of taking just a short walk, commonly around 2 to 5 minutes, to reach the seafront. The beach itself is described as nice and sandy, perfect for strolling and sunbathing. The hotel's location is also appreciated for being close to public transportation and the airport, making it easily accessible. Many reviews emphasize the top location for both beach and city center access, ensuring that guests can enjoy both leisure and convenience during their stay. Additionally, the vicinity provides various shops and amenities, contributing to the overall positive experience. Despite being in a touristy neighborhood, even off-season, the beach remains an attractive feature, enhancing the appeal of the hotel for a coastal getaway.
Hotel Ilusion Calma & Spa is regarded as an ideal destination for families looking to enjoy a relaxing and fun vacation. The hotel's facilities and activities are particularly suited for families, making it a top choice for those traveling with children. It offers a schedule of activities specifically designed for kids under 16, ensuring that young guests are entertained throughout their stay. The family atmosphere is frequently praised with many noting how comfortable and welcoming the environment feels.
The family rooms are highlighted as being particularly good, providing ample space and comfort for family groups. The all-inclusive family package also receives positive mentions for its convenience and value, despite some feedback on the limited variety of food options. However, the overall balance of quality and price is considered excellent for a family-oriented stay.
While some reviews mention noise due to the busy summer atmosphere and issues like smoking at the pool, the general consensus is that the hotel is an oasis for family holidays. The staff's friendliness and the clean rooms further enhance the positive experience. For families seeking a relaxing and enjoyable stay, Hotel Ilusion Calma & Spa appears to be a highly recommended choice.
Hotel Ilusion Calma & Spa delivers a solid experience typical of a three-star hotel, meeting and occasionally exceeding guest expectations. Nestled close to the beach and with convenient access to Palma de Mallorca via nearby bus stops, it offers exceptional value for the budget-conscious traveler. While some guests highlight its higher-than-expected quality and hospitality that surpass its three-star rating, others note that the facilities and services align well with what one can anticipate from a hotel of this category.
The hotel is characterized by its good value for money, particularly in its all-inclusive offerings. While the food is adequate for a three-star establishment, the overall quality and service impress many guests. The rooms, described as basic but clean, mirror the standard expectations of a three-star hotel, though they are sometimes considered simple or old-fashioned.
Airport proximity and accessible transportation further enhance its convenience. Despite an average appearance and some areas that could use an update, the ambiance and cleanliness meet the three-star standard. The spa garners positive remarks, aligning well with the hotel's three-star offerings.
In summary, Hotel Ilusion Calma & Spa is a dependable choice within its medium category. It provides reasonable and balanced quality for its price with several guests noting that the exceptional service and hospitality might even warrant a higher rating than its official three stars.
Hotel Ilusion Calma & Spa is recognized for its strategic business location, making it an ideal choice for business travelers needing proximity to business centers. The hotel offers several amenities tailored to corporate needs, including reliable Wi-Fi and a business lounge, which supports various professional tasks such as conducting interviews and meetings.
Guests appreciated the 24-hour check-in service, which provides flexibility for those with varying travel schedules. The hotel's easy accessibility to taxis for airport transfers also adds to its appeal for business travelers.
Despite being primarily a leisure hotel, the facilities and service level meet the requirements of professionals, offering satisfactory support for business endeavors at a reasonable price. However, some reviews mention that the pink plastic bracelet provided by the hotel does not align well with business attire, which could be considered a minor drawback.
Overall, while the hotel is undoubtedly set up as a three-star establishment, it still offers good amenities and services that cater to business guests, making it a viable option for corporate events and professional stays.
Hotel Ilusion Calma & Spa offers two outdoor swimming pools that guests have described as clean and well-maintained. Despite the design being somewhat compact and U-shaped, the main pool area is noted for its relaxing vibe. The outdoor seating area is cozy and presents a good space to unwind, though it can get crowded and some guests have mentioned a shortage of sun loungers.
The pool deck itself is beautifully presented and conveniently close to the beach, making it an appealing option for sun-seekers. While the outdoor pools are generally described as small and sometimes too crowded, their cleanliness and the overall quality are appreciated. However, potential visitors should be aware that the main outdoor pool is not heated and some found the water temperature to be quite cold.
There is also a heated second pool available, though the limited size of the terrace and outdoor areas may pose some limitations. Despite these minor setbacks, the overall experience at the pool areas is positive, accentuated by a pleasant atmosphere and good maintenance.
Hotel Ilusion Calma & Spa features an indoor pool that has garnered mixed reviews from guests. The pool area is notably well-maintained and clean, providing warm water temperatures that remained consistent throughout the guests' stays. Spa facilities included a sauna, hamam, jacuzzi and gym, offering a nice relaxation zone, especially beneficial during colder weather.
Despite these positives, the indoor pool is frequently described as being very small and often crowded, indicating a lack of adequate space. Guests also noted that the pool's operational hours were limited, opening at 9 am and closing at 5 pm, which some found restrictive. There were a few concerns regarding the pool’s high chlorine levels and the necessity for a better filtering system. Nonetheless, the indoor pool's inclusion in the amenities was appreciated, particularly on cloudy or windy days when the outdoor pools were less inviting.
Location Show Map
Location
Guests consistently highlight the short walking distances to the beach, shops and a well-connected public transportation system. Can Pastilla, the neighborhood where the hotel is situated, is described as a quieter alternative to the bustling Playa de Palma, providing a peaceful but accessible retreat. The central location also makes it easy for visitors to find anything they need in the immediate vicinity, including car rentals and bike stations and to enjoy leisurely strolls along the promenade.
Overall, the hotel’s location strikes a perfect balance between convenience, tranquility and accessibility to key attractions, making it an ideal base for anyone looking to explore Mallorca with ease.
Breakfast
Praise frequently centers on the good quality and plentiful nature of the breakfast with many finding it delicious and satisfying. Specific mentions include fresh fruit, a decent range of dishes and customizable options. The breakfast room, despite being somewhat crowded, provides a hearty meal to start the day.
However, there are several criticisms. While variety is noted, the quality is sometimes found lacking with comments on the use of processed foods, low-quality coffee and pre-packaged items. Some guests mention the repetitive nature of the breakfast options over several days and the limited variety in certain products such as fruits. Issues such as dry pastries, overly hard bread and tasteless drinks are also highlighted.
In summary, while the breakfast at Hotel Ilusion Calma & Spa is generally well-received for its variety and abundance, there are areas for improvement in terms of quality and freshness to meet all guests' expectations fully.
Dinner
However, the dinner service has received some critical feedback. Some guests find the buffet dinner to be quite basic and repetitive with limited variety from day to day. Others mention the quality could be improved with some dishes appearing greasy or not up to standard. The dinner schedule and the inclusion of drinks in the half-board package were also points of contention for a few visitors.
The overall consensus suggests that while the food can be enjoyable and satisfying for many, there are areas in need of improvement, especially in terms of variety and consistency. Despite these mixed reviews, the hotel's dining options generally provide a good balance for an all-inclusive experience at a three-star resort.
Rooms
The daily room cleaning service is appreciated, ensuring that rooms are kept tidy. Some guests enjoyed newly renovated rooms with modern decor, adding to the overall appeal. Additionally, rooms are bright and well-lit, providing a cheerful atmosphere and several guests noted the appealing and clean design of the bathrooms.
However, there are also some areas that need improvement. Issues such as poor soundproofing, dated decor and occasional unpleasant smells have been pointed out. Noise from neighboring rooms and street traffic is a common complaint and some bathrooms require renovation. Several guests reported maintenance issues, including non-functional air conditioning and sliding beds.
Despite these drawbacks, the spacious and well-furnished rooms, daily cleaning service and helpful staff make Hotel Ilusion Calma & Spa a generally satisfactory option for travelers looking for comfort and convenience.
Beds
However, some guests had mixed feelings. The presence of single beds pushed together was sometimes inconvenient for couples. Additionally, issues such as sliding beds, mattresses being too soft or too hard and beds making noise disrupted the sleep quality for some guests. There were also occasional mentions of worn-out or dirty bedding and a few guests reported thin pillows and sagging mattresses. Despite these concerns, the overall sentiment seems to skew towards comfort with numerous references to beds being a highlight of the room experience.
Cleanliness
Staff
Reception staff are particularly commended for being helpful, accommodating early check-ins and efficiently addressing any issues. The bar and dining teams are described as friendly and attentive, making guests feel comfortable and well-cared for. Maintenance and entertainment staff are also recognized for their kindness and good spirits.
Across various reviews, the staff's ability to be responsive and genuinely caring stands out, contributing significantly to the hotel's welcoming atmosphere. Whether it’s assisting with special requests or simply greeting guests with a smile, the team at Hotel Ilusion Calma & Spa leaves a lasting impression on visitors with their exceptional hospitality.
Wi-Fi
However, many guests found Wi-Fi connectivity in rooms to be less reliable with some reporting weak signals or intermittent connections. Some reviews indicate that Wi-Fi coverage is limited to public areas, necessitating guests to use data plans or move to specific areas to stay connected. Additionally, there is a mention of extra charges for Wi-Fi with a daily fee per device being a point of contention for some travelers.
Overall, while Wi-Fi at Hotel Ilusion Calma & Spa is available and can work excellently in certain areas, there are notable limitations and potential extra costs that guests should be aware of.
Spa
However, there are some drawbacks. The spa is repeatedly described as small and often crowded with restrictions on the number of guests not always enforced effectively. Critics have noted that certain features, like the sauna and Turkish bath, may need improvements and better maintenance. Issues such as cold water, high chlorine levels and occasional outages have been mentioned.
Despite its compact size, the spa's presence is rated positively, especially for those looking for a quick retreat after a day's activities. The small size does not diminish its appeal, particularly due to features like the heated pool and the inclusion of services without additional costs. Staff efforts and good spa access have also contributed positively to guests' experiences. In summary, while the spa at Hotel Ilusion Calma & Spa has its limitations, many guests find it a valuable and enjoyable aspect of their stay.
Gym
Despite the overall positive feedback, there are consistent mentions of the gym’s limited size and equipment, which could be a point of improvement. Some guests found the quality of the gym equipment lacking with specific mentions of broken or unstable machines that detract from the workout experience. Therefore, while the gym is a useful addition to the hotel's amenities, there is a notable need for maintenance and enhancement of its facilities.
In summary, the gym at Hotel Ilusion Calma & Spa is a valued feature amid the hotel's offerings. It is generally functional and well-kept but could benefit from expansion and equipment updates to meet all guests' expectations fully.
Pool
However, many reviews pointed out that both the indoor and outdoor pools are quite small and can get crowded, especially during peak times. The outdoor pool area has limited space, which can lead to a shortage of sunbeds and closely packed loungers. Despite the small size, the pool areas are kept very clean and maintain a good level of service.
The pool water, while described as clean, has been noted to contain a high level of chlorine. Some guests mentioned that the outdoor pool is often unheated and can be quite cold. There are also comments about the indoor pool being easily accessible but often full.
Overall, despite some size limitations and occasional overcrowding, the pool areas at Hotel Ilusion Calma & Spa offer a pleasant and clean environment for guests to enjoy.
Beach
Family
The family rooms are highlighted as being particularly good, providing ample space and comfort for family groups. The all-inclusive family package also receives positive mentions for its convenience and value, despite some feedback on the limited variety of food options. However, the overall balance of quality and price is considered excellent for a family-oriented stay.
While some reviews mention noise due to the busy summer atmosphere and issues like smoking at the pool, the general consensus is that the hotel is an oasis for family holidays. The staff's friendliness and the clean rooms further enhance the positive experience. For families seeking a relaxing and enjoyable stay, Hotel Ilusion Calma & Spa appears to be a highly recommended choice.
3 Star
The hotel is characterized by its good value for money, particularly in its all-inclusive offerings. While the food is adequate for a three-star establishment, the overall quality and service impress many guests. The rooms, described as basic but clean, mirror the standard expectations of a three-star hotel, though they are sometimes considered simple or old-fashioned.
Airport proximity and accessible transportation further enhance its convenience. Despite an average appearance and some areas that could use an update, the ambiance and cleanliness meet the three-star standard. The spa garners positive remarks, aligning well with the hotel's three-star offerings.
In summary, Hotel Ilusion Calma & Spa is a dependable choice within its medium category. It provides reasonable and balanced quality for its price with several guests noting that the exceptional service and hospitality might even warrant a higher rating than its official three stars.
Business
Guests appreciated the 24-hour check-in service, which provides flexibility for those with varying travel schedules. The hotel's easy accessibility to taxis for airport transfers also adds to its appeal for business travelers.
Despite being primarily a leisure hotel, the facilities and service level meet the requirements of professionals, offering satisfactory support for business endeavors at a reasonable price. However, some reviews mention that the pink plastic bracelet provided by the hotel does not align well with business attire, which could be considered a minor drawback.
Overall, while the hotel is undoubtedly set up as a three-star establishment, it still offers good amenities and services that cater to business guests, making it a viable option for corporate events and professional stays.
Outdoor Pool
The pool deck itself is beautifully presented and conveniently close to the beach, making it an appealing option for sun-seekers. While the outdoor pools are generally described as small and sometimes too crowded, their cleanliness and the overall quality are appreciated. However, potential visitors should be aware that the main outdoor pool is not heated and some found the water temperature to be quite cold.
There is also a heated second pool available, though the limited size of the terrace and outdoor areas may pose some limitations. Despite these minor setbacks, the overall experience at the pool areas is positive, accentuated by a pleasant atmosphere and good maintenance.
Indoor Pool
Despite these positives, the indoor pool is frequently described as being very small and often crowded, indicating a lack of adequate space. Guests also noted that the pool's operational hours were limited, opening at 9 am and closing at 5 pm, which some found restrictive. There were a few concerns regarding the pool’s high chlorine levels and the necessity for a better filtering system. Nonetheless, the indoor pool's inclusion in the amenities was appreciated, particularly on cloudy or windy days when the outdoor pools were less inviting.
Yes, Hotel Ilusion Calma & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Ilusion Calma & Spa.
No, Hotel Ilusion Calma & Spa doesn't allow dogs.
No, parking facilities aren't available at Hotel Ilusion Calma & Spa.
Yes, Hotel Ilusion Calma & Spa has a gym.
Location Show Map
More Options
