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Summary of reviewsAlua Leo earns high praise for its advantageous location, being in close proximity to a beautiful, uncrowded beach and Palma de Mallorca Airport. Guests appreciate the quiet ambience and the convenience of nearby restaurants, bars, shops and efficient transportation links to the Palma city center and other attractions. The clean facilities, comfortable rooms and friendly staff further enhance the appeal of its strategic locale.
The hotel’s breakfast is a standout feature, consistently commended for its wide and varied selection. Guests enjoy the well-prepared foods, especially the live omelet station and find the buffet hearty and diverse. Despite some remarks on the need for more sweet options or better fruit juices, the breakfast experience is overwhelmingly positive with early morning provisions appreciated by those with early schedules.
Dinner at Alua Leo is also generally well-received with a wide array of fresh and tasty dishes that cater to different dietary needs. Praises are given for the variety and quality, although a few guests noted repetitive options and occasional issues with food temperature and service. Despite these minor drawbacks, the overall dining experience is valued, particularly the half-board option.
Guest rooms are described as clean, spacious and comfortable with modern and bright décor and lovely balconies offering sea views. While some guests encountered minor issues such as noise or the need for more thorough cleaning, the majority were satisfied with the amenities and comfort provided.
Cleanliness at Alua Leo is highly regarded by most guests, who describe the facilities as spotless and well-maintained. Although there are some comments on inconsistent cleaning practices, the general sentiment is positive with the friendly housekeeping staff contributing to the cleanliness of the hotel.
The staff at Alua Leo receive significant accolades for their friendliness and professionalism. Many reviews highlight the staff's accommodating and courteous nature, especially the reception team. Despite occasional reports of less cooperative behavior, the overall impression of the staff is favorable, adding to the pleasant atmosphere of the hotel.
WiFi connectivity at Alua Leo is a mixed experience. Some guests enjoyed stable and secure internet access, while others faced challenges with weak signals and unreliable connections, especially outside the reception area.
The pool area garners mixed reviews with positive comments about its cleanliness, spaciousness and modern amenities. Some guests noted issues like cold water and uncomfortable loungers, but many found the pool a pleasant addition to their stay.
The hotel’s prime location near a clean and uncrowded beach is highly appreciated. Guests find the easy access to the beach ideal for quick trips and nearby bars and restaurants enhance the experience.
Parking at Alua Leo is convenient and affordable with options for onsite parking and ample free street parking. The secure parking facilities provide peace of mind for guests traveling by car.
While Alua Leo offers amenities and activities aimed at families, there are some mixed reviews regarding its suitability for a family getaway. Some aspects of the hotel may not fully meet the needs of families with children.
Overall, Alua Leo stands out for its prime location, excellent breakfast, comfortable rooms and friendly staff, making it a popular choice for travelers seeking a pleasant stay in Mallorca. Show more
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Categories
Hotel with Outdoor Pool
Alua Leo features an outdoor swimming pool and a large pool-side area with sun loungers. It is situated near the public beach.
Hotel near The Beach
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Double RoomThe double room offers air conditioning, heating, a balcony with city views as well as a private bathroom boasting a shower.
Superior Double Room with TerraceThe double room provides air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom featuring a shower.
Superior Double Room with Sea ViewThe double room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a shower.
Double Room with Pool ViewThe double room features air conditioning, heating, a balcony with pool views as well as a private bathroom boasting a shower.
Guest Reviews
8.1
Very Good
Location
'Alua Leo' is lauded for its prime location, drawing accolades for its proximity to multiple key spots. Situated just a short walk—sometimes mere seconds—from a beautiful, uncrowded beach, the hotel offers an ideal setting for beach enthusiasts. It is also conveniently close to Palma de Mallorca Airport, making it an optimal choice for travelers with early flights or short stays. Guests appreciate the quiet ambience despite its proximity to lively areas with many nearby restaurants, bars and shops. The hotel benefits from excellent transportation links with bus stops right in front providing easy access to the Palma city center and other major attractions. This blend of seclusion, accessibility and locality makes it a strategic base for exploring the island and enjoying the local scenery. The hotel’s clean facilities, friendly staff and comfortable rooms further complement its favorable location, ensuring a pleasant stay for its guests.
Breakfast
Visitors to Alua Leo laud the hotel's breakfast offerings, consistently highlighting the wide and varied selection available. The extensive breakfast buffet boasts both sweet and savory options, ensuring every guest can find something to their taste. Many reviews emphasize the quality of the food, noting that it is well-prepared and delicious. The inclusion of a live chef preparing omelets to order is repeatedly mentioned as a standout feature.
Guests appreciate the hearty and abundant nature of the breakfast, describing it as super diverse and leaving nothing to be desired. The atmosphere, despite some noting it can be chaotic and noisy at times, is generally well-received. Various positive comments point to the breakfast being well-managed with plenty of fresh options, contributing to a satisfactory dining experience. The buffet’s quality-price relationship is also praised with many guests recognizing it as a good value.
Although a few guests mentioned aspects that could be improved, such as a wish for more variety in sweet options or the quality of fruit juices, the consensus is overwhelmingly positive. For those starting their day early, special provisions for breakfast are in place, including an early morning service which is appreciated by guests with early flights or engagements.
Overall, Alua Leo's breakfast garners high marks for its variety, quality and abundance, making it a significant highlight of guests' stays.
Dinner
Alua Leo offers a diverse dining experience with guests generally praising the extensive options and quality of the buffet meals. Breakfast and dinner come highly recommended with numerous mentions of the variety and taste. The buffets feature a broad selection, including vegetarian options, various meats and even special treats like a chocolate fountain, which many guests found delightful.
The hotel's dinner buffet is described as abundant and well-prepared with a good balance of freshness and taste across a range of international dishes. Meals are seen as plentiful and quite enjoyable for most guests. Many appreciated the care taken in food preparation and presentation, highlighting delicious and diverse dishes that met their expectations. Some specific highlights included the friendly chef at the omelette station and well-cooked dishes on the plancha.
However, there were some mixed reviews about the dinner experience. A few guests noted that the dinner lacked variety and creativity, mentioning repetitive options and occasional issues with food temperature. Some found the quality to be below what they expect from a 4-star hotel with certain dishes described as mediocre or uninspired. Additionally, the dinner schedule, closing at 9 PM, was considered early by some.
Noise levels in the evening and occasional service issues, like long queues at certain food stations and delayed drink service, were minor drawbacks for a few guests. Despite these points, the overall sentiment towards the meals at Alua Leo remains positive with many finding the experience to be of great value and highly recommending the half-board option.
In summary, Alua Leo's dinner offerings feature a wide variety of tasty and well-prepared dishes that cater to different tastes and dietary needs, making it a satisfying dining option for most visitors.
Rooms
At Alua Leo, guest reviews highlight a strong emphasis on clean, spacious and comfortable rooms. Many guests appreciate the modern and bright decor and several reviews mention lovely balconies with stunning sea views. The rooms are generally described as well-equipped with amenities that include comfortable bedding, effective air conditioning and modern furnishings. However, there are a few comments about some rooms being small or not as thoroughly cleaned as expected. Noise from the streets or thin walls occasionally detract from the overall experience, though the friendliness of the staff and the hotel's proximity to the beach and airport are definite perks. While some rooms need minor maintenance and renovation, most reviews agree that Alua Leo provides a pleasant and functional stay with beautiful views and comfortable accommodations.
Beds
The beds at Alua Leo have generally elicited a mixed response from their guests. Many reviews highlight the positive aspects, noting that the beds were quite comfortable, big and conducive to a restful night's sleep. Descriptions such as "very comfortable," "good beds," and "super comfy beds" are common. Some guests even praised the bedding for its maximum comfort and large size, emphasizing that it was pivotal for a good rest.
On the other hand, there were several criticisms about the quality of the beds. Issues such as uncomfortable, too soft or too hard mattresses and beds made up of two singles pushed together were frequently mentioned. There were also remarks about beds sliding apart easily due to wheels and some guests reported that the beds were completely worn out or too soft, which detracted from their comfort.
While some guests enjoyed their comfortable beds and had a good rest, others found the mattresses too soft or worn out, leading to an overall inconsistent experience regarding bed comfort. Improvements in the bed configurations and addressing the softness of the mattresses could enhance the stay for future guests.
Cleanliness
Alua Leo receives a mix of feedback regarding its cleanliness with the majority highlighting positive aspects. Many guests appreciate the clean and renovated facilities, describing the hotel and rooms as clean, comfortable, tidy and modern. The hotel’s cleanliness is often praised as very clean, super clean and spotless with some noting that the hygiene is beautiful and well-maintained. Daily cleaning services are generally well-received and the pool and its surroundings are frequently mentioned as clean. The friendly housekeeping staff is also appreciated for their efforts in maintaining the rooms and providing clean towels daily.
However, there are occasional inconsistencies. A few guests note that room cleanliness could be better, mentioning issues like dirty floors, mold in the shower and missed daily cleanings. Some areas of the hotel, such as carpets in hallways and certain spots in the bathrooms, have been pointed out for neglect. Dishware and cutlery cleanliness also draw occasional criticism for not being up to standard. Overall, while most reviews emphasize a high standard of cleanliness, there are some remarks suggesting a need for more consistent and thorough cleaning practices.
Staff
The reviews of Alua Leo paint a vivid picture of a hotel where warmth and professionalism flourish. Guests frequently highlight the staff's friendliness and helpfulness. From the reception to the bar and even the cleaning crews, the staff is described as pleasant, accommodating and consistently willing to go the extra mile.
Reception staff receive particular praise for their attentiveness and courteous service with special mentions for resolving problems promptly and maintaining a professional demeanor. The front desk team, especially individuals like Jesus and Manolo, earn commendations for their exceptional service and warm welcomes.
The bar and dining staff are also acknowledged for their friendly demeanor, ensuring that mealtimes are pleasant and enjoyable. Cleaning staff are noted for their cheerful greetings and meticulous attention to detail, contributing to a positive atmosphere throughout the hotel.
Despite a few isolated incidents of less cooperative behavior, the overall impression remains positive with most guests feeling well cared for by a genuinely kind and professional team. These reviews suggest that a stay at Alua Leo promises excellent service delivered by a dedicated and amiable staff.
Wi-Fi
The WiFi experience at Alua Leo presents a mixed bag, reflecting diverse guest encounters. On a positive note, some reviews highlight the presence of decent, stable and perfectly working WiFi with a few guests praising the good, excellent and secure internet connection. The availability of free WiFi is a consistent plus for those who experienced satisfactory connectivity.
However, a considerable number of guests reported challenges with the WiFi, especially pointing out issues such as weak signals, slow speeds and unreliable connections. Several reviews mentioned that WiFi was either not available, non-existent or difficult to find, particularly in areas other than the reception. Poor reception in public areas and very weak signals in rooms were common complaints. Some guests also noted that the WiFi quality was not optimal, citing difficulties in connectivity and stability.
Therefore, while some visitors enjoyed a smooth and functional WiFi experience at Alua Leo, others faced significant hurdles, reflecting inconsistency in the service throughout the hotel.
Pool
The pool at Alua Leo receives mixed reviews but highlights several positive aspects. A majority of guests appreciate its cleanliness and spaciousness, describing the pool area as large, modern and well-maintained. The presence of a lifeguard and convenient amenities like a poolside bar and adequate sun loungers add to the appeal. Several comments praise the pool's inviting nature, even noting it as a perfect retreat for relaxation. Many reviews commend the pool for being sheltered from the wind, making it a pleasant place to unwind.
However, some guests mention that the pool can be quite cold and is unheated, which significantly affects its usability, especially in the offseason when the pool is closed. A few reviews also note that the pool, while large, can sometimes appear dirty, particularly when crowded. The loungers around the pool have been described as uncomfortable and in need of replacement and the overall ambiance could benefit from some decorative enhancements to make it cozier.
Despite these drawbacks, many guests seem to find the pool pleasant and a great addition to the overall experience at Alua Leo. The pool's consistently highlighted cleanliness and attractive setting make it a popular feature among visitors.
Beach
Alua Leo enjoys a prime location just a stone's throw from the beach, making it a highly convenient choice for beachgoers. The proximity to the beach ranges from a brisk 1 to 5-minute walk with some guests noting it's as close as 50 to 200 meters. This ease of access allows for quick trips back and forth, ideal for those who want to split their time between the sand and the hotel amenities.
The beach itself receives positive remarks for cleanliness and being less crowded compared to others in the vicinity. Visitors appreciate the serene and uncrowded setting, which makes it perfect for a relaxing day by the sea. While some reviews suggested the beach might not be the most interesting for extended stays, it remains an excellent spot for short breaks and spontaneous beach outings.
The nearby Can Pastilla beach and others in the area offer a picturesque backdrop of sand and ocean views, contributing to the overall appeal of the location. Moreover, the beach is dotted with nearby bars and restaurants, providing ample opportunities for dining and refreshments without venturing far from the shore.
In summary, Alua Leo's location near a clean and less crowded beach, along with convenient access to nearby amenities, underscores its suitability for those seeking a leisurely seaside stay.
Parking
Alua Leo offers a range of convenient parking options that cater to the needs of its guests, making it a hassle-free experience for those traveling by car. The hotel provides onsite parking for a small fee of 4€/day, which many guests found to be affordable and worth the cost. For those looking to save on expenses, there are ample free street parking spaces available around the hotel, which are described as easy to find and always available.
The location is well-situated for parking with plenty of free slots in nearby streets as well as some paid parking spots directly in front of the hotel. The gated and secure parking facilities offer added peace of mind, especially for those concerned about the safety of their vehicles. Several reviews highlight the convenience of the parking arrangements, noting that it is very easy to park both on the street and within the hotel's private car park.
Guests appreciated the various parking options, including a fenced parking lot and valet parking service provided by the hotel. Overall, the parking facilities at Alua Leo receive positive feedback for being convenient, affordable and secure, contributing to a pleasant stay for travelers with cars.
Family
Families looking for a getaway with their kids will find Alua Leo to be a mixed bag. While the hotel labels itself as family-friendly with various amenities and activities aimed at children, there are some notable drawbacks. Guests have praised the family rooms for being spacious and clean, making them a comfortable choice for small families. The presence of a child-friendly pool, a kids club and specific children's menus cater well to the needs of younger guests.
Parents have appreciated the dedicated children's areas and the availability of radio and TV in family rooms. The hotel environment is generally welcoming to families with staff who are attentive and friendly towards children. The family-oriented atmosphere makes it a good spot for those traveling with kids, including those on school trips or sports camps.
However, there are significant gaps that could affect one's stay. Some reviews mention that additional amenities like baby beds were not always available upon request and issues with cleanliness in family accommodations have been pointed out. Night staff weren't very helpful in resolving problems such as toddler bed issues, which could be a concern for parents with very young children.
The lack of organized activities specifically for kids was another downside noted by guests. For a 4-star hotel, the absence of a gym and the occasional crowded environment due to sports teams might not align with everyone's expectations for a relaxing family holiday. Despite these drawbacks, for those looking primarily for a safe and generally accommodating environment for small children, Alua Leo could still be a viable option.
Nightlife
The nightlife around Alua Leo offers a vibrant and lively atmosphere, well-suited for those who enjoy an energetic evening scene. The hotel is located near Can Pastilla, close to a variety of bars, restaurants and clubs, making it a favorable spot for nightlife enthusiasts. Guests highlighted the convenience of being within walking distance to nightlife zones and noted that the local nightlife includes traditional options as well as a mix of lively activities such as live music and karaoke at the bar in the evenings.
Although there were some mentions of noise, particularly late at night from nearby bars and evening karaoke, others found this added to the lively atmosphere. Bar staff were praised for their friendliness and the on-site entertainment was considered pleasant with great local acts and enjoyable live music sessions.
For guests seeking easy access to transport, the hotel is advantageously positioned near direct bus routes to Palma and other popular spots like Bierkönig. This makes it convenient to explore further nightlife venues beyond the immediate area.
While some found the hotel quiet after dinner with limited in-house entertainment, many appreciated the proximity to various nightlife activities and considered the location ideal for nights out. The overall sentiment suggests that Alua Leo is well-positioned for those who prioritize vibrant nightlife and easy access to local entertainment offerings.
4 Star
Alua Leo presents itself as a four-star hotel, but guest reviews reveal mixed experiences regarding whether it truly meets this classification. Many guests appreciated the hotel's clean and tidy appearance with stunning rooms that some felt guaranteed its four-star rating. The views from most rooms were generally praised and the food often received positive remarks, deemed good or even stunning, which contributed to the hotel's four-star appeal for some.
However, several guests found that the hotel fell short of four-star expectations. Complaints included a lack of amenities typically associated with a four-star hotel, such as a gym. There were also mentions of insufficient services, missing amenities teased by upgrades and cleanliness not being up to par. Some reviewers noted that the facility needed more employees to enhance service quality.
Despite the favorable aspects, the frequent notion was that Alua Leo did not consistently live up to its advertised four-star status. Many reviewers suggested that the hotel more accurately resembled a three-star establishment, citing discrepancies in service quality, additional costs like a non-free safe and the absence of small luxuries like martinis. Consequently, while Alua Leo possesses certain features indicative of a four-star rating, it also has significant areas in need of improvement to fully meet these standards.
Business
'Alua Leo' provides a highly accommodating environment for business travelers. The hotel offers rooms equipped with a work desk and fast Wi-Fi, ensuring a comfortable workspace. The rooms also include essentials like a radiator, catering to professionals working in varying conditions.
Located in a quiet yet accessible area, the hotel offers quick access to the city center, restaurants and the Palma office, making it highly convenient for those with busy schedules. Transport connections are excellent, simplifying travel to and from the office. The proximity to the airport is another advantage for business travelers who need to move around swiftly.
The hotel features a business center, conference facilities and meeting rooms, making it an ideal setting for business meetings and events. Specific business services, including free printing, add to the convenience. Furthermore, amenities like delivery service and cleanliness are noted, enhancing the overall experience.
While some reviews mention the lack of specific business facilities, the overall sentiment highlights 'Alua Leo' as recommended accommodation for business trips. Its blend of practical amenities and strategic location positions it as a smart choice for professionals.
Accessible
Located in a convenient area, Alua Leo offers good accessibility for guests with disabilities. The hotel is well-connected to public transport with a bus stop just a short walk away, making it easy to get to destinations like Porto Cristo old town, Palma and Playa de Palma. Guests praised the functional rooms and accessible facilities, including wheelchair access, elevators, ramps and bathrooms designed for ease of use. The hotel’s proximity to the airport makes it an excellent choice for travelers needing a place to stay before or after their flights. Additionally, the property maintains high cleanliness standards and provides accessible services and attentive staff, ensuring a comfortable stay. Despite the positives, some noted the lack of special equipment for disabled guests, indicating that while the hotel covers basic accessibility needs, more specific requirements may not be fully met. Overall, Alua Leo is a solid 3-star option for guests prioritizing access and convenience.
Outdoor Pool
The outdoor pool at Alua Leo is frequently praised by guests for its impressive size, modern design and overall cleanliness. Many reviewers highlight the pool area as beautiful and well-maintained, providing ample space for sunbathing with available sunbeds, despite occasional comments about their insufficiency. The pool's aesthetic appeal is complemented by pool views from various parts of the hotel. While some guests noted that the pool was unheated and chilly, the presence of a lifeguard adds a layer of safety, making it a reliable choice for family-friendly relaxation. Overall, the pool area garners positive remarks for being spacious, pleasant and a key feature of the hotel grounds.
Yes, Alua Leo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Alua Leo.
Yes, Alua Leo welcomes dogs.
Yes, parking facilities are available at Alua Leo.