Hotel Leão da Montanha
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Summary of reviewsHotel Leão da Montanha stands out as a highly attractive option for visitors due to its prime location. Situated a short walk, around 5 to 10 minutes, from the bustling Capivari neighborhood, it offers easy access to a range of attractions, dining and shopping options. Guests frequently praise the hotel's proximity to downtown, including Capivari Square and various parks, while still enjoying a peaceful and serene stay. The balance of being close to downtown yet situated in a quiet area makes the hotel appealing for those wanting both excitement and tranquility.
The hotel’s breakfast is a notable highlight with numerous guests calling it wonderful, excellent and very good. Praise centers on the variety and abundance of options, including a wide array of breads, cakes, fruits, yogurts and items catering to dietary restrictions such as gluten- and lactose-free options. Despite minor critiques labeling it as simple or repetitive, the overall sentiment is extremely positive, particularly due to the quality and freshness of offerings and the pleasant ambiance of the breakfast area.
Dining experiences also received positive feedback, especially for the restaurant's good food, delicious dishes and reasonable prices. Specific menu items like the pea risotto with filet mignon and the gnocchi in tomato sauce were highly appreciated. Special occasions like New Year's Eve and Christmas dinners were highlighted for their exceptional quality. While there were some criticisms regarding consistency and the infrastructure of the restaurant itself, many guests still found the dining experience satisfying.
Guests have a generally favorable view of the rooms, finding them clean, spacious and comfortable. Many rooms offer beautiful views and balconies, adding to their appeal. However, there are inconsistencies with some areas in need of modernization. Issues such as musty smells, weak lighting and outdated decor were noted, alongside practical inconveniences such as insufficient power outlets and lack of air conditioning. Overall, the rooms cater well to families and larger groups despite these drawbacks.
Cleanliness is another strong suit for Hotel Leão da Montanha with many guests praising the excellent levels of cleanliness and the detailed daily room cleaning. Yet, there are areas needing improvement, such as the playroom, gym and some older rooms where cleaning standards fall short.
The staff at Hotel Leão da Montanha receive high marks for their exceptional service and professionalism. Reviews frequently mention the staff's attentiveness, friendliness and helpfulness, from the front desk to the restaurant to housekeeping. This level of service significantly enhances the overall guest experience.
Opinions on the free Wi-Fi service are mixed with some guests experiencing excellent connectivity and others facing significant issues, especially during peak occupancy times. Similarly, feedback on the spa and wellness facilities is mixed though often positive with the heated pool and sauna earning particular praise. However, maintenance issues and a need for clearer instructions could improve satisfaction.
The gym also garners mixed reviews with some visitors finding it functional while others note the old and non-functional equipment, indicating a need for modernization and better upkeep.
The heated pool is generally well-received with many guests finding it a delightful feature, suitable for both adults and children. However, some reviews mention the need for better structural maintenance and insulation.
Parking facilities at Hotel Leão da Montanha are commendable, characterized by free and ample parking options. Despite occasional minor inconveniences, the secure and spacious parking area significantly contributes to a pleasant stay.
In summary, Hotel Leão da Montanha offers a combination of excellent location, great breakfast, satisfactory dining experiences, clean and spacious rooms and commendable staff service, enhancing the overall guest stay. While there are areas for improvement, such as room updates, Wi-Fi reliability and gym maintenance, the hotel still delivers a largely positive and enjoyable experience for its visitors.
Categories
The hotel’s breakfast is a notable highlight with numerous guests calling it wonderful, excellent and very good. Praise centers on the variety and abundance of options, including a wide array of breads, cakes, fruits, yogurts and items catering to dietary restrictions such as gluten- and lactose-free options. Despite minor critiques labeling it as simple or repetitive, the overall sentiment is extremely positive, particularly due to the quality and freshness of offerings and the pleasant ambiance of the breakfast area.
Dining experiences also received positive feedback, especially for the restaurant's good food, delicious dishes and reasonable prices. Specific menu items like the pea risotto with filet mignon and the gnocchi in tomato sauce were highly appreciated. Special occasions like New Year's Eve and Christmas dinners were highlighted for their exceptional quality. While there were some criticisms regarding consistency and the infrastructure of the restaurant itself, many guests still found the dining experience satisfying.
Guests have a generally favorable view of the rooms, finding them clean, spacious and comfortable. Many rooms offer beautiful views and balconies, adding to their appeal. However, there are inconsistencies with some areas in need of modernization. Issues such as musty smells, weak lighting and outdated decor were noted, alongside practical inconveniences such as insufficient power outlets and lack of air conditioning. Overall, the rooms cater well to families and larger groups despite these drawbacks.
Cleanliness is another strong suit for Hotel Leão da Montanha with many guests praising the excellent levels of cleanliness and the detailed daily room cleaning. Yet, there are areas needing improvement, such as the playroom, gym and some older rooms where cleaning standards fall short.
The staff at Hotel Leão da Montanha receive high marks for their exceptional service and professionalism. Reviews frequently mention the staff's attentiveness, friendliness and helpfulness, from the front desk to the restaurant to housekeeping. This level of service significantly enhances the overall guest experience.
Opinions on the free Wi-Fi service are mixed with some guests experiencing excellent connectivity and others facing significant issues, especially during peak occupancy times. Similarly, feedback on the spa and wellness facilities is mixed though often positive with the heated pool and sauna earning particular praise. However, maintenance issues and a need for clearer instructions could improve satisfaction.
The gym also garners mixed reviews with some visitors finding it functional while others note the old and non-functional equipment, indicating a need for modernization and better upkeep.
The heated pool is generally well-received with many guests finding it a delightful feature, suitable for both adults and children. However, some reviews mention the need for better structural maintenance and insulation.
Parking facilities at Hotel Leão da Montanha are commendable, characterized by free and ample parking options. Despite occasional minor inconveniences, the secure and spacious parking area significantly contributes to a pleasant stay.
In summary, Hotel Leão da Montanha offers a combination of excellent location, great breakfast, satisfactory dining experiences, clean and spacious rooms and commendable staff service, enhancing the overall guest stay. While there are areas for improvement, such as room updates, Wi-Fi reliability and gym maintenance, the hotel still delivers a largely positive and enjoyable experience for its visitors.
Hotel with Spa
The hotel features a full spa and wellness center. Guests can enjoy massages, a steam room, sauna, and access to fitness facilities for a complete wellness retreat.
Family Friendly Hotel
The hotel offers comfortable accommodations and a warm, family-friendly ambiance. Guests can enjoy on-site dining and easy access to nearby attractions, making it a convenient choice for families.
Business Hotel
Hotel Leão da Montanha offers basic business facilities, including meeting rooms and internet access. It provides a standard level of service suitable for short business trips. Its location is convenient for accessing key areas in Campos do Jordão.
Hotel with Gym
This hotel provides a gym, suitable for basic fitness routines. It is a practical option for guests who wish to maintain their exercise regimen while traveling.
3-Star Hotel
Hotel Leão da Montanha provides hotel accommodation in Campos do Jordão. It offers a reliable lodging option with typical hotel services designed for guest comfort and convenience.
Hotel with Indoor Pool
This hotel is listed as featuring an indoor pool, providing guests with an option for swimming and relaxation indoors.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Hotel with Heated Pool
Guest Reviews
Hotel Leão da Montanha enjoys a prime location that makes it highly attractive to visitors. It’s situated just a short walk, around 5 to 10 minutes, from the bustling Capivari neighborhood, known for its range of attractions, dining and shopping options. The guests frequently praise the hotel for its proximity to the heart of downtown, where many tourist spots, parks and the vibrant Capivari Square are located.
The hotel's setting not only offers convenience but also serene views of the surrounding landscape and majestic residences of the neighborhood, adding an extra touch of charm to the stay. Despite its central location, the area is described as peaceful, ensuring a restful stay away from the noise.
Additionally, walkability from the hotel is a significant plus, allowing guests to easily explore various spots without the need for a car, enhancing both the convenience and the overall experience. Complementing its stellar location, the hotel also offers amenities such as a heated pool, spacious rooms and a highly-rated breakfast, making it an excellent choice for families and tourists alike.
The balance of being close enough to downtown to walk yet situated in a quiet area makes Hotel Leão da Montanha an appealing option for those looking to enjoy both the excitement and tranquility of Campos do Jordão.
Hotel Leão da Montanha's breakfast offerings have garnered a myriad of commendations from guests, highlighting it as a notable feature of the hotel. The overwhelming sentiment is positive with descriptors such as wonderful, excellent and very good recurring across numerous reviews. Guests particularly appreciate the variety and abundance of options available, including a wide array of breads, cakes, fruits, yogurts and even gluten-free and lactose-free items. The breakfast is often described as generous and well-replenished, ensuring that all guests find something to enjoy.
While some reviews mention the breakfast as simple or repetitive, the predominant feedback centers on the quality and diversity of the spread. Guests have noted the inclusion of homemade items and the consistent freshness of the offerings. The atmosphere of the breakfast area also contributes positively to the overall experience with some mentioning nice spacious settings and even a pleasant ambiance.
Notable highlights include the breakfast’s ability to cater to those with dietary restrictions, providing ample options for everyone. However, a few reviews suggest that an earlier start time for breakfast could better accommodate early risers. Despite minor critiques, the breakfast at Hotel Leão da Montanha stands out as a key feature that significantly enhances the guest experience, making it a memorable part of their stay.
Hotel Leão da Montanha offers a diverse dining experience with both positive and mixed feedback from its guests. Many visitors praised the restaurant for its good food, delicious dishes and reasonable prices, highlighting specific items such as the pea risotto with filet mignon, tasty omelette and delicious tomato sauce gnocchi. Guests enjoyed a good special menu at night, great pizza and well-prepared meals, whether having lunch or room service.
The positive reviews extend to the service in the restaurant, commending the staff's politeness and attentiveness. Special occasions such as New Year's Eve and Christmas dinners were particularly noted for their exceptional quality and abundant offerings, providing a memorable dining experience.
However, there were some criticisms regarding the consistency and quality of both the food and the restaurant's infrastructure. Some guests found the food to be of average quality with specific complaints about tough filet mignon, poorly seasoned soup and disappointing sandwiches. The service was occasionally described as slow and the restaurant itself was considered outdated by some.
Despite these mixed reviews, the hotel restaurant maintains a satisfactory level of quality with honest portions and acceptable service. The rustic yet well-maintained infrastructure of the hotel complements a dining experience that can rival many downtown restaurants, providing great options for dinner at an interesting cost.
Hotel Leão da Montanha offers a diverse range of room experiences with many guests praising the cleanliness and spaciousness of the accommodations. The rooms are generally described as very clean, well-organized and comfortable with large sizes offering plenty of space. Some rooms come with beautiful views and balconies, which are highly appreciated by the visitors. The beds are often highlighted as very comfortable and the heating system, although centralized and sometimes problematic, helps maintain a pleasant temperature during colder days.
However, the hotel seems to struggle with some consistency in its room quality. While some parts of the premises have been recently renovated and are more modern, many parts of the facility, including the rooms, feel old and outdated and could use significant modernization. Issues such as musty smells, weak lighting and outdated decor are recurring complaints. The furniture and bathroom fixtures often appear worn out, reflecting the need for a refurbishment.
There are also practical inconveniences noted by guests, such as insufficient power outlets and a lack of air conditioning. Soundproofing is another frequent issue with noises from hallways and adjacent rooms often being heard. Additionally, certain rooms, particularly those described as small or located far from the main areas, tend to lack both comfort and adequate ventilation.
Overall, while Hotel Leão da Montanha offers clean, spacious and sometimes charming rooms that cater well to families and larger groups, prospective visitors should be aware of the variability in room quality and the potential for outdated facilities that might affect their comfort.
At Hotel Leão da Montanha, guests have varied experiences with the beds with some notable praise for comfort and cleanliness. Many reviewers found the beds to be very comfortable and clean, often mentioning that they provided a good night's sleep. Rooms with spacious and cozy beds were particularly appreciated and some guests highlighted the good quality of the mattresses and pillows.
However, not all feedback is positive. There are several reports of beds made up of two single mattresses joined together, which some found uncomfortable due to the gap between mattresses. Others mentioned issues such as hard or too-soft pillows and mattresses and bedding that sometimes appeared worn or stained. Some guests encountered old and noisy mattresses and there were occasional complaints of unpleasant odors from the bedding or overall poor bedding conditions.
The availability of ample blankets was noted positively, though some guests mentioned that the bedding, including sheets, was occasionally too short or did not fit the mattress properly. Comfort levels seemed to fluctuate greatly depending on the specific room and bed assigned.
Overall, while many guests enjoyed a comfortable rest at Hotel Leão da Montanha, others reported dissatisfaction with aspects like mattress firmness, bedding cleanliness and the arrangement of beds. It seems the bed quality can vary significantly, influencing the stay experience at the hotel.
Hotel Leão da Montanha delivers a mix of cleanliness experiences for its guests. Several reviews highlight the hotel's impeccable and excellent cleanliness, praising the rooms for being very clean organized and comfortable. The daily room cleaning and timely towel changes are appreciated and areas such as the rooms are often described as clean and spacious. The friendly, polite and efficient staff contribute to maintaining hygienic standards. The hotel generally provides clean bed linens and bathrooms, reinforcing an overall sense of cleanliness.
However, there are some areas needing attention. Guests have pointed out issues with musty odors and occasionally sticky floors. The playroom and the gym, along with the pool area, have been noted for lacking thorough cleaning. Some rooms and their amenities, such as bed and bath linens, are described as old and worn out and there have been sporadic instances of subpar bathroom cleanliness. While the hotel has commendable cleaning staff and overall decent hygiene, some visitors have found the cleaning efforts insufficient with suggestions to improve the housekeeping services in certain areas. Despite these critiques, many guests still find the hotel's cleanliness standards satisfactory and even excellent in many aspects.
Hotel Leão da Montanha boasts an impressive and commendable staff that continuously receives high praise for their exceptional service and professionalism. Guests consistently highlight the team’s attentiveness, friendliness and politeness, noting that whether at the front desk, in the restaurant or through housekeeping, every employee is dedicated to providing a welcoming and efficient experience.
Reception services stand out for their promptness and helpfulness, ensuring a seamless check-in and check-out process. The hospitality extends beyond mere courtesy, as staff members regularly offer invaluable tips about local attractions and demonstrate a genuine willingness to assist with any needs.
The overall service quality is frequently described as impeccable and professional with a particular emphasis on the team's consistent attentiveness and warm demeanor. This high level of service, combined with the hotel's strategic location close to essential amenities and attractions in Capivari, enhances the overall guest experience, making a stay at Hotel Leão da Montanha both pleasant and memorable.
Hotel Leão da Montanha receives mixed reviews regarding its Wi-Fi service. Some guests report a very positive experience, mentioning good connection, high speed, excellent Wi-Fi signal and no issues with the internet. However, another portion of the reviews highlights significant issues. Many guests experienced connectivity problems with the Wi-Fi not working at all, especially when the hotel was crowded. Weak Wi-Fi signals and poor internet speed were common complaints, particularly in rooms far from the central building. Moreover, there were reports of difficulty maintaining stable connections during online meetings. Overall, while some guests enjoyed reliable internet, others found the Wi-Fi service to be lacking and inconsistent.
Hotel Leão da Montanha's spa and wellness facilities receive mixed yet frequently positive feedback from guests. The highlights include a good pool and a notably invigorating sauna with several guests mentioning the heated pool and sauna as key amenities. The spa area and the wellness center generally receive compliments with a few guests specifically recommending the spa services. The spa is considered pleasant and cozy, adding to the overall romantic ambiance of the hotel.
However, some areas require attention. The corridor leading to the sauna is slippery and needs non-slip tapes for safety. Additionally, there have been occasional issues with the sauna being off and lacking clear instructions, as well as temporary closures for renovations. Some guests reported problems with the heating system, especially during cold weather and noted that certain spa rooms had issues that detracted from the experience.
Overall, while the spa facilities at Hotel Leão da Montanha are viewed positively for their relaxation and comfort, ongoing maintenance and clearer in-room instructions could enhance guest satisfaction further.
Hotel Leão da Montanha offers gym facilities that have received mixed feedback from guests. The gym, which is located near the pool area, includes a variety of machines and equipment such as treadmills. Some visitors have found the gym to be well-equipped and functional. However, many others have noted that the gym falls short in several areas and would benefit from significant updates and maintenance. Common criticisms highlight that much of the gym equipment is old, broken or completely non-functional, including treadmills that were not operational. Many guests also mentioned that the cleanliness of both the gym and pool areas needs improvement. While the gym area is accessible and has potential, it clearly requires modernization and better upkeep to meet the expectations of travelers seeking fitness options.
Guests at Hotel Leão da Montanha frequently mention the heated pool as a highlight of their stay. Many found the pool warm, super clean and particularly enjoyable for both adults and children, making it perfect for colder days. There is a general appreciation for the pool’s functionality and its pleasant water temperature with some describing it as magnificent and wonderful. Visitors also enjoyed the indoor pool with its warm water providing comfort and relaxation.
On the flip side, some reviews pointed out areas that need improvement. The pool area, while well-maintained and clean, sometimes lacks insulation, making it windy and cooler than expected. Certain guests experienced disappointment with the pool not being as large as depicted in photos and mentioned the need for structural upgrades and better maintenance. Despite occasional comments about the pool being small and issues such as a strong chlorine smell or the pool heating not always being adequate, the overall sentiment remains positive.
Additionally, the presence of an adjoining sauna was appreciated, enhancing the relaxation experience. While the pool occasionally faced criticism regarding its ambiance and upkeep, the majority of guests found it to be a delightful aspect of their visit to Hotel Leão da Montanha.
Hotel Leão da Montanha offers a commendable parking experience for its guests, characterized predominantly by free and ample parking facilities. The hotel boasts a large, secure and often covered parking area that ensures guests' vehicles are safely accommodated. Despite occasional reports of minimal inconvenience due to uncovered spots or limited spaces, the general sentiment reflects a positive parking situation with many appreciating the readily available and spacious options. Conveniently located near downtown, the hotel’s parking provides good accessibility for exploring the surrounding attractions. Overall, the parking amenities at Hotel Leão da Montanha contribute significantly to a hassle-free and pleasant stay.
Hotel Leão da Montanha offers an inviting family-friendly environment, making it an ideal choice for those traveling with children. With spacious family rooms, a positive atmosphere and helpful staff, the hotel ensures guests feel welcome and accommodated. The hotel features excellent amenities tailored to families, including a kids' space, game room and a playground, which successfully entertain children and provide leisure and comfort for the whole family.
Families can enjoy a family-friendly heated pool, ensuring relaxation and fun regardless of the weather. The hotel’s location is also praised for its convenience, enhancing the overall experience for family vacations. While the breakfast time might not align perfectly with children's routines, the hotel compensates with a great range of indoor activities and well-maintained facilities, ensuring a pleasant stay.
Overall, Hotel Leão da Montanha is highly recommended for family trips, offering good cost-effectiveness and creating memorable moments for guests of all ages through its well-thought-out family-oriented amenities and a warm, welcoming environment.
Hotel Leão da Montanha in Campos do Jordão delivers a traditional three-star hotel experience, presenting a mix of positive and practical attributes suitable for budget-conscious travelers. Guests frequently affirm its excellent location, making it a convenient base for exploring the area. The ambiance is often praised as warm and welcoming despite the overall aged infrastructure and decor.
The hotel offers a very good cost-benefit ratio, making it a favored choice among similar three-star accommodations. Standout features include a good breakfast, ample parking facilities and a very large complex with plenty of amenities, contributing to a satisfactory stay overall.
Nonetheless, the property shows signs of wear and could benefit from a general modernization and maintenance with some areas—particularly the heating system and fixtures—being somewhat outdated. While not a luxurious option, the accommodations are generally described as simple but adequate.
In summary, Hotel Leão da Montanha caters well to its three-star classification, providing excellent value and a comfortable stay for guests, even though it lacks some modern luxuries and could use an update to meet higher expectations.
Hotel Leão da Montanha offers a comprehensive set of services and facilities tailored for business travelers. Guests frequently commend the spacious and clean rooms, noting the combination of covered and heated swimming pools as a standout feature, alongside a generous breakfast spread. Those attending conferences, such as PhD attendees, have felt particularly well-received by the professional and attentive staff.
Although a few guests encountered some initial issues with Wi-Fi connectivity, these were promptly resolved by the quick and helpful hotel staff. The business center is highlighted for its fast Wi-Fi, which supports the needs of business guests effectively. Additionally, the hotel provides excellent management and a good cost-benefit ratio, making it a solid choice for business stays.
For leisure and casual downtime, the hotel offers a game room and opportunities for playing board games and poker. Some details in the hotel, such as the gym and certain parts of the game room, could use attention and better maintenance. Despite this, the overall environment is described as quiet, peaceful and conducive to work and relaxation. Tours and transfers to nearby restaurants are convenient perks for business visitors staying at the hotel.
Nestled in a scenic location, Hotel Leão da Montanha's heated pool stands out as a prominent feature that guests frequently praise. The pool's warmth provides a relaxing and invigorating experience, making it a superb spot for unwinding after a day of exploration. Many reviews highlight the pool as "wonderfully warm" and "perfectly heated," with emphasis on its functionality and cleanliness. It's not just the adults who find joy here; kids and even babies are reported to love the heated waters.
The pool is described as having an ideal temperature, delivering comfort and relaxation in spades. The extended hours until 10 pm offer flexibility for guests to enjoy a late-night dip, contributing to its appeal. The heated pool's integration with the sauna extends the rejuvenating experience, creating a perfect ambiance for relaxation.
However, a few reviews mention occasional temperature issues, indicating the pool can sometimes be too cold or too hot and noting that the heating mechanism could occasionally require improvement. Despite these minor setbacks, the heated pool remains a standout feature that significantly enhances the guest experience at Hotel Leão da Montanha.
Hotel Leão da Montanha features an indoor heated pool that stands out as a well-loved amenity among guests. The pool is a hit, especially with families, as children particularly enjoy the warm waters. The facility is maintained and generally appreciated for being clean. The heated pool is frequently mentioned as being just right in terms of temperature, catering well to guests' expectations.
While the majority of feedback is positive with some calling it a top feature of the hotel, there are occasional remarks about the pool being too cold and issues with heating not working properly at times. There are also a few notes suggesting the pool could benefit from better cleanliness. Despite these minor setbacks, the presence of multiple lifeguards and the availability of an elevator to access the indoor pool area enhance the safety and convenience for visitors. Overall, the indoor heated pool remains a significant highlight of the hotel experience at Hotel Leão da Montanha.
Location Show Map
Location
The hotel's setting not only offers convenience but also serene views of the surrounding landscape and majestic residences of the neighborhood, adding an extra touch of charm to the stay. Despite its central location, the area is described as peaceful, ensuring a restful stay away from the noise.
Additionally, walkability from the hotel is a significant plus, allowing guests to easily explore various spots without the need for a car, enhancing both the convenience and the overall experience. Complementing its stellar location, the hotel also offers amenities such as a heated pool, spacious rooms and a highly-rated breakfast, making it an excellent choice for families and tourists alike.
The balance of being close enough to downtown to walk yet situated in a quiet area makes Hotel Leão da Montanha an appealing option for those looking to enjoy both the excitement and tranquility of Campos do Jordão.
Breakfast
While some reviews mention the breakfast as simple or repetitive, the predominant feedback centers on the quality and diversity of the spread. Guests have noted the inclusion of homemade items and the consistent freshness of the offerings. The atmosphere of the breakfast area also contributes positively to the overall experience with some mentioning nice spacious settings and even a pleasant ambiance.
Notable highlights include the breakfast’s ability to cater to those with dietary restrictions, providing ample options for everyone. However, a few reviews suggest that an earlier start time for breakfast could better accommodate early risers. Despite minor critiques, the breakfast at Hotel Leão da Montanha stands out as a key feature that significantly enhances the guest experience, making it a memorable part of their stay.
Dinner
The positive reviews extend to the service in the restaurant, commending the staff's politeness and attentiveness. Special occasions such as New Year's Eve and Christmas dinners were particularly noted for their exceptional quality and abundant offerings, providing a memorable dining experience.
However, there were some criticisms regarding the consistency and quality of both the food and the restaurant's infrastructure. Some guests found the food to be of average quality with specific complaints about tough filet mignon, poorly seasoned soup and disappointing sandwiches. The service was occasionally described as slow and the restaurant itself was considered outdated by some.
Despite these mixed reviews, the hotel restaurant maintains a satisfactory level of quality with honest portions and acceptable service. The rustic yet well-maintained infrastructure of the hotel complements a dining experience that can rival many downtown restaurants, providing great options for dinner at an interesting cost.
Rooms
However, the hotel seems to struggle with some consistency in its room quality. While some parts of the premises have been recently renovated and are more modern, many parts of the facility, including the rooms, feel old and outdated and could use significant modernization. Issues such as musty smells, weak lighting and outdated decor are recurring complaints. The furniture and bathroom fixtures often appear worn out, reflecting the need for a refurbishment.
There are also practical inconveniences noted by guests, such as insufficient power outlets and a lack of air conditioning. Soundproofing is another frequent issue with noises from hallways and adjacent rooms often being heard. Additionally, certain rooms, particularly those described as small or located far from the main areas, tend to lack both comfort and adequate ventilation.
Overall, while Hotel Leão da Montanha offers clean, spacious and sometimes charming rooms that cater well to families and larger groups, prospective visitors should be aware of the variability in room quality and the potential for outdated facilities that might affect their comfort.
Beds
However, not all feedback is positive. There are several reports of beds made up of two single mattresses joined together, which some found uncomfortable due to the gap between mattresses. Others mentioned issues such as hard or too-soft pillows and mattresses and bedding that sometimes appeared worn or stained. Some guests encountered old and noisy mattresses and there were occasional complaints of unpleasant odors from the bedding or overall poor bedding conditions.
The availability of ample blankets was noted positively, though some guests mentioned that the bedding, including sheets, was occasionally too short or did not fit the mattress properly. Comfort levels seemed to fluctuate greatly depending on the specific room and bed assigned.
Overall, while many guests enjoyed a comfortable rest at Hotel Leão da Montanha, others reported dissatisfaction with aspects like mattress firmness, bedding cleanliness and the arrangement of beds. It seems the bed quality can vary significantly, influencing the stay experience at the hotel.
Cleanliness
However, there are some areas needing attention. Guests have pointed out issues with musty odors and occasionally sticky floors. The playroom and the gym, along with the pool area, have been noted for lacking thorough cleaning. Some rooms and their amenities, such as bed and bath linens, are described as old and worn out and there have been sporadic instances of subpar bathroom cleanliness. While the hotel has commendable cleaning staff and overall decent hygiene, some visitors have found the cleaning efforts insufficient with suggestions to improve the housekeeping services in certain areas. Despite these critiques, many guests still find the hotel's cleanliness standards satisfactory and even excellent in many aspects.
Staff
Reception services stand out for their promptness and helpfulness, ensuring a seamless check-in and check-out process. The hospitality extends beyond mere courtesy, as staff members regularly offer invaluable tips about local attractions and demonstrate a genuine willingness to assist with any needs.
The overall service quality is frequently described as impeccable and professional with a particular emphasis on the team's consistent attentiveness and warm demeanor. This high level of service, combined with the hotel's strategic location close to essential amenities and attractions in Capivari, enhances the overall guest experience, making a stay at Hotel Leão da Montanha both pleasant and memorable.
Wi-Fi
Spa
However, some areas require attention. The corridor leading to the sauna is slippery and needs non-slip tapes for safety. Additionally, there have been occasional issues with the sauna being off and lacking clear instructions, as well as temporary closures for renovations. Some guests reported problems with the heating system, especially during cold weather and noted that certain spa rooms had issues that detracted from the experience.
Overall, while the spa facilities at Hotel Leão da Montanha are viewed positively for their relaxation and comfort, ongoing maintenance and clearer in-room instructions could enhance guest satisfaction further.
Gym
Pool
On the flip side, some reviews pointed out areas that need improvement. The pool area, while well-maintained and clean, sometimes lacks insulation, making it windy and cooler than expected. Certain guests experienced disappointment with the pool not being as large as depicted in photos and mentioned the need for structural upgrades and better maintenance. Despite occasional comments about the pool being small and issues such as a strong chlorine smell or the pool heating not always being adequate, the overall sentiment remains positive.
Additionally, the presence of an adjoining sauna was appreciated, enhancing the relaxation experience. While the pool occasionally faced criticism regarding its ambiance and upkeep, the majority of guests found it to be a delightful aspect of their visit to Hotel Leão da Montanha.
Parking
Family
Families can enjoy a family-friendly heated pool, ensuring relaxation and fun regardless of the weather. The hotel’s location is also praised for its convenience, enhancing the overall experience for family vacations. While the breakfast time might not align perfectly with children's routines, the hotel compensates with a great range of indoor activities and well-maintained facilities, ensuring a pleasant stay.
Overall, Hotel Leão da Montanha is highly recommended for family trips, offering good cost-effectiveness and creating memorable moments for guests of all ages through its well-thought-out family-oriented amenities and a warm, welcoming environment.
3 Star
The hotel offers a very good cost-benefit ratio, making it a favored choice among similar three-star accommodations. Standout features include a good breakfast, ample parking facilities and a very large complex with plenty of amenities, contributing to a satisfactory stay overall.
Nonetheless, the property shows signs of wear and could benefit from a general modernization and maintenance with some areas—particularly the heating system and fixtures—being somewhat outdated. While not a luxurious option, the accommodations are generally described as simple but adequate.
In summary, Hotel Leão da Montanha caters well to its three-star classification, providing excellent value and a comfortable stay for guests, even though it lacks some modern luxuries and could use an update to meet higher expectations.
Business
Although a few guests encountered some initial issues with Wi-Fi connectivity, these were promptly resolved by the quick and helpful hotel staff. The business center is highlighted for its fast Wi-Fi, which supports the needs of business guests effectively. Additionally, the hotel provides excellent management and a good cost-benefit ratio, making it a solid choice for business stays.
For leisure and casual downtime, the hotel offers a game room and opportunities for playing board games and poker. Some details in the hotel, such as the gym and certain parts of the game room, could use attention and better maintenance. Despite this, the overall environment is described as quiet, peaceful and conducive to work and relaxation. Tours and transfers to nearby restaurants are convenient perks for business visitors staying at the hotel.
Heated Pool
The pool is described as having an ideal temperature, delivering comfort and relaxation in spades. The extended hours until 10 pm offer flexibility for guests to enjoy a late-night dip, contributing to its appeal. The heated pool's integration with the sauna extends the rejuvenating experience, creating a perfect ambiance for relaxation.
However, a few reviews mention occasional temperature issues, indicating the pool can sometimes be too cold or too hot and noting that the heating mechanism could occasionally require improvement. Despite these minor setbacks, the heated pool remains a standout feature that significantly enhances the guest experience at Hotel Leão da Montanha.
Indoor Pool
While the majority of feedback is positive with some calling it a top feature of the hotel, there are occasional remarks about the pool being too cold and issues with heating not working properly at times. There are also a few notes suggesting the pool could benefit from better cleanliness. Despite these minor setbacks, the presence of multiple lifeguards and the availability of an elevator to access the indoor pool area enhance the safety and convenience for visitors. Overall, the indoor heated pool remains a significant highlight of the hotel experience at Hotel Leão da Montanha.
Yes, Hotel Leão da Montanha has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Leão da Montanha.
No, Hotel Leão da Montanha doesn't allow dogs.
Yes, parking facilities are available at Hotel Leão da Montanha.
Yes, Hotel Leão da Montanha has a gym.
Location Show Map
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Hotel in Campos do Jordao
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From $41
