Bendito Cacao Resort & Spa
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Summary of reviewsBendito Cacao Resort & Spa is celebrated for its breathtaking mountain-top location, offering stunning panoramic views and a peaceful atmosphere. Guests find the serene retreat a welcome escape from city life, although its isolation may pose a challenge for those without a vehicle.
Breakfast at the resort has received high praise for its abundance and quality, with a variety of options including Cacau Show chocolates. Despite occasional managerial hiccups, it remains a highlight of the stay. The dining experience, however, presents a mix of reviews. While service and certain dishes like fondue and desserts are commended, the limited menu and variable food quality suggest room for improvement.
The rooms are spacious and comfortable, with excellent bedding and stunning views. Although some decor feels dated and there are minor maintenance issues, the tranquil environment enhances the overall lodging experience. Cleanliness receives mixed feedback, with high marks for room maintenance but areas like the pool needing more attentiveness. Staff service is frequently lauded for its politeness and attentiveness, with room for improvement among younger staff.
The spa garners accolades for its quality treatments and skilled professionals, despite some technical hiccups. The gym is functional but could benefit from modern updates. The pool area, featuring a heated pool, is a major draw, offering relaxation with ample space and pleasant amenities. Parking options provide convenience, although a lack of valet service and challenging access may be a downside for some.
Families find Bendito Cacao Resort & Spa particularly appealing due to its inviting atmosphere and diverse activities for children, including a kids' area and a free chocolate-tasting program. The exceptional bedding contributes to the comfort, albeit with some issues regarding split mattresses.
Overall, the resort promises an impressive 5-star ambiance, particularly in its architectural beauty and breakfast offerings. However, certain aspects such as dining and upkeep need enhancement to fully realize the luxury experience guests anticipate. Despite these areas for growth, Bendito Cacao Resort & Spa remains a favored destination for tranquil getaways, with its scenic beauty and strong hospitality service standing out.
Categories
Breakfast at the resort has received high praise for its abundance and quality, with a variety of options including Cacau Show chocolates. Despite occasional managerial hiccups, it remains a highlight of the stay. The dining experience, however, presents a mix of reviews. While service and certain dishes like fondue and desserts are commended, the limited menu and variable food quality suggest room for improvement.
The rooms are spacious and comfortable, with excellent bedding and stunning views. Although some decor feels dated and there are minor maintenance issues, the tranquil environment enhances the overall lodging experience. Cleanliness receives mixed feedback, with high marks for room maintenance but areas like the pool needing more attentiveness. Staff service is frequently lauded for its politeness and attentiveness, with room for improvement among younger staff.
The spa garners accolades for its quality treatments and skilled professionals, despite some technical hiccups. The gym is functional but could benefit from modern updates. The pool area, featuring a heated pool, is a major draw, offering relaxation with ample space and pleasant amenities. Parking options provide convenience, although a lack of valet service and challenging access may be a downside for some.
Families find Bendito Cacao Resort & Spa particularly appealing due to its inviting atmosphere and diverse activities for children, including a kids' area and a free chocolate-tasting program. The exceptional bedding contributes to the comfort, albeit with some issues regarding split mattresses.
Overall, the resort promises an impressive 5-star ambiance, particularly in its architectural beauty and breakfast offerings. However, certain aspects such as dining and upkeep need enhancement to fully realize the luxury experience guests anticipate. Despite these areas for growth, Bendito Cacao Resort & Spa remains a favored destination for tranquil getaways, with its scenic beauty and strong hospitality service standing out.
Luxury Hotel
This 5-star resort and spa is set in a privileged location with 360-degree panoramic views. It features a spa with massage services and an indoor pool with mineral water.
Hotel Taking Steps Towards Sustainability
Awarded Green Key certification, an international recognition for social responsibility and sustainability in tourism. The resort implements practices such as reducing disposables, maintaining an organic garden, and reusing water for irrigation.
Hotel for Honeymoon
This luxury resort features two restaurants, two bars, and exceptional service, making it a great choice for a romantic getaway. The spa services and serene atmosphere ensure a relaxing and rejuvenating experience for couples.
Hotel with Spa
This resort offers a comprehensive spa experience with a range of treatments and facilities. It provides a luxurious and relaxing environment for guests seeking wellness and rejuvenation. The spa is a key feature of the resort, enhancing the overall guest experience.
Family Friendly Hotel
Bendito Cacao Resort & Spa offers family-friendly amenities such as a kids' club and a playground. The resort includes a spa for parents and various activities suitable for families, ensuring both relaxation and entertainment.
Romantic Hotel
This resort in Campos do Jordão provides a luxurious and romantic experience with its spa treatments, fine dining options, and stunning mountain views. The cozy rooms with fireplaces create an intimate atmosphere for couples seeking a peaceful retreat.
Hotel with Swimming Pool
The resort provides a high-end pool experience, integrated with spa facilities for ultimate relaxation. Guests can enjoy a tranquil environment with exceptional service.
Heated Pool Indoor Pool
Business Hotel
Beyond its spa amenities, Bendito Cacao Resort & Spa provides excellent facilities for business travelers, including meeting rooms and presentation equipment. The resort's tranquil environment is suitable for executive retreats and strategic planning sessions.
Hotel with Parking
This resort offers a dedicated parking area for guests, ensuring convenience and security. The parking facilities are well-lit and easily accessible from all areas of the resort.
Hotel with Gym
The resort provides a well-equipped gym, ideal for guests seeking a balance of relaxation and exercise. The combination of spa facilities and fitness amenities makes it a strong choice for wellness-focused travelers.
5-Star Hotel
This resort and spa provides a tranquil escape with a focus on wellness and relaxation. It features luxurious accommodations, a full-service spa, and gourmet dining, promising a rejuvenating experience.
Hotel with Indoor Pool
The Bendito Cacao Resort & Spa features a spacious and highly acclaimed indoor heated pool. This facility is highlighted by guests as 'sensational', contributing to a comprehensive leisure and wellness experience at the resort.
Hotel with Tennis Courts
Hotel with Heated Pool
Guest Reviews
Bendito Cacao Resort & Spa is nestled in a picturesque setting atop a mountain, offering breathtaking panoramic views that span from the rooms to the terrace and restaurant. The hotel's location is celebrated for its stunning vistas of lush greenery and impressive mountainous landscapes, making it a serene retreat. Guests are particularly impressed by the tranquil and peaceful surroundings, which provide an escape from the hustle and bustle of city life.
Strategically situated near Capivari, it offers convenience for visitors with vehicles, providing an easy drive to nearby attractions. However, it's important to note that those without a car may find the resort somewhat isolated, as it's a bit far to access the city center on foot. Despite this, many find the beautiful views to be well worth it.
The service at the hotel complements the exceptional location, ensuring a pleasant stay. Whether relaxing by the pleasant pool or enjoying the comfort of the facilities, guests are treated to a universally appreciated setting. Overall, Bendito Cacao Resort & Spa stands out for its awe-inspiring views and tranquil atmosphere, making it a favored destination for those seeking a peaceful mountain getaway.
Nestled within Bendito Cacao Resort & Spa, guests consistently rave about the breakfast offerings, praising it as exceptional, fantastic, and wonderful. The breakfast is noted for its abundance and variety, with a plethora of options available, including à la carte dishes and a comprehensive buffet. The array of breads, hot chocolate, and dishes like Eggs Benedict and Avocado toast add to the delightful experience.
However, while the breakfast receives high marks for its quality and deliciousness, there are occasional mentions of limited variety from day to day and management hiccups during the service, such as delayed fulfillment of orders. Despite these minor drawbacks, the resort's breakfast remains a highlight for guests, often enhanced by breathtaking views and a charming setting. The use of Cacau Show chocolates in many items further elevates the experience, making it truly special for chocolate lovers. Overall, the breakfast at Bendito Cacao Resort & Spa is described as a standout feature, leaving most guests thoroughly satisfied.
The dining experience at Bendito Cacao Resort & Spa presents a mix of impressions, showcasing some standout qualities alongside notable areas for improvement. On the positive side, guests have praised the excellent service offered by the attentive restaurant team and have enjoyed the sensational presentation and tasting of items from the Mantiqueira region. The dining atmosphere, particularly during dinner in the cave among the wines, has been highlighted as delightful, further enhanced by the varied menu offered at the bar and restaurant. Specific culinary highlights include the soups, fondue, and fantastic desserts, which have left a lasting impression on many guests.
However, there are several criticisms regarding the dining experience that guests have experienced. A recurring theme is the limited and unchanging menu, which some have found to be uninspired and lacking in variety. There have been observations about the decline in food quality, with some dishes being described as bland, cold, or even overrated. Service efficiency also appears to be inconsistent, particularly on weekends when the hotel is busier, resulting in longer wait times for meals.
Another frequent critique is the early closing time of the restaurant at 10 PM, leaving guests with no à la carte options and limited choices for late-night dining. Additionally, there have been comments on the high cost of food within the hotel relative to the quality offered, which some guests believe detracts from the overall experience.
While the restaurant has its strong points, there are clear opportunities for the hotel to expand and enhance its dinner offerings to better align with the overall high standards of the resort.
Nestled atop a mountain, Bendito Cacao Resort & Spa offers guests expansive rooms that consistently impress with their spaciousness and breathtaking views. Each room exudes a sense of comfort and tranquility, providing guests with a quiet retreat. Highlights include excellent bedding and pillows, promising restful sleep. The rooms often feature large, invigorating bathrooms complete with powerful showers and warm towels. Decorated with a poetic cocoa agriculture theme, the hotel's attention to detail extends to art books and small treats for guests, enhancing the overall experience. Despite these advantages, some aspects such as old-fashioned decor, issues with air conditioning, and a lack of certain conveniences like luggage space and seating options beyond the bed. Rooms are notably clean and well-kept, although cleaning schedules can sometimes be irregular. While the internal equipment may not match the modernity of the hotel's common areas, the comfort and magnificent views afforded by the rooms make for an enjoyable stay.
The Bendito Cacao Resort & Spa has garnered high praise for its exceptional bedding, consistently described as spacious and remarkably comfortable. Guests praise the resort for its luxurious and soft beds that offer a restful night’s sleep. The bedding and linens are frequently highlighted for their excellent quality, adding to the overall comfort experience. Many visitors find the beds not only large but also wonderfully cozy and accommodating. However, a few reviewers noted that some large beds are composed of two separate mattresses, which can create an uncomfortable gap. Despite this occasional issue, the general consensus remains overwhelmingly positive. With superb bedding and high-quality materials, guests often enjoy a truly comforting and restful retreat.
The Bendito Cacao Resort & Spa receives mixed feedback regarding its cleanliness. On a positive note, many guests commend the resort for its overall cleanliness, describing the hotel as very clean, well-taken care of, and pleasant. The rooms, common areas, and environments are often highlighted as being neat, tidy, and well-decorated, with impeccable bedding, amenities, and service enhancing the experience. Guests frequently mention the top-notch cleaning efforts, with some rating the cleanliness as exceptional.
However, there are areas where the resort's standards appear to falter. Issues are noted with cleaning delays, particularly in room service, where room cleaning can sometimes be slow or only cover basic needs. The pool area is mentioned as needing more regular maintenance to keep up with guest traffic, and gym equipment is sometimes found dirty. There's also feedback on some lapses in cleanliness in the hot tubs and minor maintenance issues like leaks in the hallway and gym, along with an overflowing trash bin in the bathroom. Despite visible renovations to the facilities, the hotel experiences occasional oversights in attention to detail regarding cleanliness and service.
Bendito Cacao Resort & Spa leaves a strong impression with its exceptional staff service. Guests frequently highlight the team's helpfulness and attentiveness, creating a warm and welcoming atmosphere during their stay. The politeness of the staff is consistently praised, and many guests note the team’s dedication to exceeding expectations. The wait staff in the restaurant is particularly commended for their attentive service. The spa staff also receives high marks for their excellent care. Overall, the hospitality experience stands out, with many citing it as the best they’ve encountered. However, some feedback indicates inconsistencies, especially among younger staff members, suggesting room for improvement in training and uniformity in service quality. Despite these occasional shortfalls, the genuine friendliness and willingness to go above and beyond remain a notable strength of the resort's staff.
Bendito Cacao Resort & Spa offers a spa experience often described as wonderful and excellent by its guests. The quality of treatments and the level of service provided by the friendly and skilled professionals are consistently praised, creating a truly delightful atmosphere. Guests find the spa to be a magnificent retreat, noting the impeccable and personalized service that enhances their visits. While the pricing of the spa services is considered high by some, many agree that the overall quality and experience justify the cost. Although there were a few mentions of technical issues like the broken steam sauna and heating problems, the dry sauna and other spa amenities generally contribute to a relaxing and rejuvenating experience. Overall, the spa at Bendito Cacao Resort & Spa stands out for its exceptional service and tranquil ambiance.
The gym at Bendito Cacao Resort & Spa offers a range of equipment, providing guests with opportunities to maintain their fitness routines. However, some guests feel that the gym falls short of the expectations set by the hotel's category, suggesting that it would benefit from updated and well-maintained facilities. The current equipment is described as basic, with some appearing old or in need of repair. Although the gym serves its basic function for workouts, enhancements in both the equipment and overall maintenance would align it more closely with the resort's standards.
The pool area at Bendito Cacao Resort & Spa has garnered praise for its spacious and inviting environment, featuring a heated pool that guests find particularly enjoyable and relaxing, especially in the afternoons. The pool facilities are commended for being both comfortable and accommodating, offering ample space for guests to unwind. There is also an indoor pool with hot water, enhancing the overall leisure experience. Several reviews highlight the wonderful thermal pool, which is maintained at an ideal temperature, providing a delightful experience. Although occasionally busy, the excellent leisure area is equipped with chairs for relaxation and exclusive towels, adding to the resort's attention to detail. Overall, the pool area is recognized as a significant highlight of this resort, offering a range of options to relax and enjoy.
The parking situation at Bendito Cacao Resort & Spa seems to be an area where guests encounter some challenges. While there is covered parking available, guests are responsible for parking their own cars as the hotel does not offer valet service. Accessibility can be a concern, as there is no elevator access from the parking lot to the reception area. Additionally, some reviews mention the parking lot being dark, which might be an issue for some visitors. Despite these concerns, having covered parking available is a positive aspect for those staying at the resort.
Bendito Cacao Resort & Spa stands out as a superb destination for families seeking a relaxing getaway with a variety of engaging activities for children. This beautiful hotel is well-regarded for its tasteful decor and excellent facilities, providing a comfortable and enjoyable experience for guests of all ages. Families appreciate the diverse meal options and leisure infrastructure, with wonderful breakfast and meal offerings that cater to both adults and children.
The resort offers a charming kids' area and numerous activities, including sports courts and a thrilling zip line, making it an exciting place for children to explore and play. A notable highlight is the free chocolate tasting programs, which offer a unique and delightful experience for the entire family. The hotel also provides ample space for children's play and recreation, contributing to the overall enjoyment of younger guests. The attentive and friendly staff further enhances the experience, especially for families with young children. Despite some occasional weekend complaints, Bendito Cacao Resort & Spa receives high praise as a fantastic destination for families looking to unwind and create memorable experiences together.
Bendito Cacao Resort & Spa boasts a truly beautiful and impressive 5-star building that immediately captures visitors' attention. Guests consistently commend the architectural grandeur and the maintained excellence of the hotel's previous structure, creating a strong first impression that sets high expectations for a luxurious stay. The restaurant is noted for its excellence, providing a delightful culinary experience that many guests appreciate as part of their visit.
While the overall experience can be good, particularly at breakfast and in appreciating the hotel's aesthetics, there are certain aspects where Bendito Cacao Resort & Spa falls short of a full 5-star experience. Some guests find the service and hotel management to be underwhelming, indicating areas where improvement is desired. Additionally, details such as the lighting options did not meet the expectations typically associated with a luxury hotel.
Though guests experience a very good visit overall, there seem to be gaps that contrast with the high daily rates and prestige expected from a reputed 5-star hotel. For those seeking an authentic and flawless 5-star adventure, it may be beneficial to consider these factors before booking.
Bendito Cacao Resort & Spa offers a sophisticated and comfortable experience, with a new and beautifully decorated environment that many find worth the investment. The ambiance exudes refinement, contributing to a pleasant stay. The culinary offerings are highlighted as master chef quality, promising good food and memorable dining experiences. However, expectations of a true 5-star service are not universally met, as some guests have noted areas in need of improvement, particularly in terms of service and the overall kitchen structure. Nevertheless, for many, it remains a hotel to fall in love with due to its luxurious offerings and appealing atmosphere.
Bendito Cacao Resort & Spa offers a truly romantic getaway, perfect for couples seeking a memorable escape. Many guests have celebrated special occasions here, such as honeymoons and wedding anniversaries, indicating its reputation as a beloved destination for romance. The ambiance throughout the resort is described as very romantic, ideal for couple's trips, with a sophisticated touch that enhances the experience.
Guests rave about the dining options, highlighting a menu featuring fondue and pizza, accompanied by romantic live music, creating an intimate setting for shared meals. The indoor pool, complete with an artificial waterfall, adds to the luxurious and tranquil atmosphere, providing a breathtaking retreat for relaxation.
Exceptional service is noted, particularly from staff referred to as "uncles," who engage with children to allow parents some freedom. This family-friendly aspect ensures couples can enjoy quality time together. An outdoor area next to the restaurant is an idyllic spot to savor a glass of wine and dessert, further enhancing the romantic allure of the setting.
Overall, Bendito Cacao Resort & Spa is a spectacle of pure luxury, ensuring couples leave with cherished memories and the desire to return.
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Location
Strategically situated near Capivari, it offers convenience for visitors with vehicles, providing an easy drive to nearby attractions. However, it's important to note that those without a car may find the resort somewhat isolated, as it's a bit far to access the city center on foot. Despite this, many find the beautiful views to be well worth it.
The service at the hotel complements the exceptional location, ensuring a pleasant stay. Whether relaxing by the pleasant pool or enjoying the comfort of the facilities, guests are treated to a universally appreciated setting. Overall, Bendito Cacao Resort & Spa stands out for its awe-inspiring views and tranquil atmosphere, making it a favored destination for those seeking a peaceful mountain getaway.
Breakfast
However, while the breakfast receives high marks for its quality and deliciousness, there are occasional mentions of limited variety from day to day and management hiccups during the service, such as delayed fulfillment of orders. Despite these minor drawbacks, the resort's breakfast remains a highlight for guests, often enhanced by breathtaking views and a charming setting. The use of Cacau Show chocolates in many items further elevates the experience, making it truly special for chocolate lovers. Overall, the breakfast at Bendito Cacao Resort & Spa is described as a standout feature, leaving most guests thoroughly satisfied.
Dinner
However, there are several criticisms regarding the dining experience that guests have experienced. A recurring theme is the limited and unchanging menu, which some have found to be uninspired and lacking in variety. There have been observations about the decline in food quality, with some dishes being described as bland, cold, or even overrated. Service efficiency also appears to be inconsistent, particularly on weekends when the hotel is busier, resulting in longer wait times for meals.
Another frequent critique is the early closing time of the restaurant at 10 PM, leaving guests with no à la carte options and limited choices for late-night dining. Additionally, there have been comments on the high cost of food within the hotel relative to the quality offered, which some guests believe detracts from the overall experience.
While the restaurant has its strong points, there are clear opportunities for the hotel to expand and enhance its dinner offerings to better align with the overall high standards of the resort.
Rooms
Beds
Cleanliness
However, there are areas where the resort's standards appear to falter. Issues are noted with cleaning delays, particularly in room service, where room cleaning can sometimes be slow or only cover basic needs. The pool area is mentioned as needing more regular maintenance to keep up with guest traffic, and gym equipment is sometimes found dirty. There's also feedback on some lapses in cleanliness in the hot tubs and minor maintenance issues like leaks in the hallway and gym, along with an overflowing trash bin in the bathroom. Despite visible renovations to the facilities, the hotel experiences occasional oversights in attention to detail regarding cleanliness and service.
Staff
Spa
Gym
Pool
Parking
Family
The resort offers a charming kids' area and numerous activities, including sports courts and a thrilling zip line, making it an exciting place for children to explore and play. A notable highlight is the free chocolate tasting programs, which offer a unique and delightful experience for the entire family. The hotel also provides ample space for children's play and recreation, contributing to the overall enjoyment of younger guests. The attentive and friendly staff further enhances the experience, especially for families with young children. Despite some occasional weekend complaints, Bendito Cacao Resort & Spa receives high praise as a fantastic destination for families looking to unwind and create memorable experiences together.
5 Star
While the overall experience can be good, particularly at breakfast and in appreciating the hotel's aesthetics, there are certain aspects where Bendito Cacao Resort & Spa falls short of a full 5-star experience. Some guests find the service and hotel management to be underwhelming, indicating areas where improvement is desired. Additionally, details such as the lighting options did not meet the expectations typically associated with a luxury hotel.
Though guests experience a very good visit overall, there seem to be gaps that contrast with the high daily rates and prestige expected from a reputed 5-star hotel. For those seeking an authentic and flawless 5-star adventure, it may be beneficial to consider these factors before booking.
Luxury
Romantic
Guests rave about the dining options, highlighting a menu featuring fondue and pizza, accompanied by romantic live music, creating an intimate setting for shared meals. The indoor pool, complete with an artificial waterfall, adds to the luxurious and tranquil atmosphere, providing a breathtaking retreat for relaxation.
Exceptional service is noted, particularly from staff referred to as "uncles," who engage with children to allow parents some freedom. This family-friendly aspect ensures couples can enjoy quality time together. An outdoor area next to the restaurant is an idyllic spot to savor a glass of wine and dessert, further enhancing the romantic allure of the setting.
Overall, Bendito Cacao Resort & Spa is a spectacle of pure luxury, ensuring couples leave with cherished memories and the desire to return.
Yes, Bendito Cacao Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Bendito Cacao Resort & Spa.
No, Bendito Cacao Resort & Spa doesn't allow dogs.
Yes, parking facilities are available at Bendito Cacao Resort & Spa.
Yes, Bendito Cacao Resort & Spa has a gym.
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