Hotel Santa Maria
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Summary of reviewsHotel Santa Maria, situated in the heart of Campo Mourão, is frequently praised for its prime location. Guests appreciate its central position next to the main cathedral and near the primary expressway in Londrina, making it convenient for travelers. The picturesque views, especially from the hotel's restaurant, further enhance the guest experience. The common areas and rooms are noted for their cleanliness and spaciousness, adding to the overall comfort.
The service quality stands out with the staff being described as polite, attentive and professional. Amenities such as free parking and a good breakfast add value to the guest experience. The breakfast itself receives high marks for its variety and presentation with guests enjoying options like lactose-free milk, green juice and an assortment of fruits and juices. The early start time and hygienic measures are also appreciated, although some guests prefer a broader variety and self-service options.
Room cleanliness and comfort are consistently highlighted with rooms being clean despite some critiques about their small size and occasional maintenance issues. The beds receive mixed feedback with some guests finding them comfortable while others mention issues like soft or old mattresses. Yet, the diligent and courteous staff often manage to address concerns promptly.
Throughout the hotel, cleanliness is a strong point, maintained even in common areas and during breakfast service. Guests appreciate the hotel's effort in ensuring a spotless environment despite the building’s age.
The staff’s exceptional service is frequently noted with employees being friendly, professional and efficient. The positive interactions, especially in handling reservations and specific requests, contribute significantly to the guests' satisfactory experiences. Minor disorganization issues during check-ins are mentioned but are considered exceptions.
Parking facilities at Hotel Santa Maria are well-regarded for being ample, spacious and accessible, enhancing the convenience for guests traveling by car.
In summary, Hotel Santa Maria is celebrated for its excellent location, cleanliness, effective service and practical amenities. Despite minor areas for improvement, guest feedback remains overwhelmingly positive, making it a favored choice for travelers in Campo Mourão.
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The service quality stands out with the staff being described as polite, attentive and professional. Amenities such as free parking and a good breakfast add value to the guest experience. The breakfast itself receives high marks for its variety and presentation with guests enjoying options like lactose-free milk, green juice and an assortment of fruits and juices. The early start time and hygienic measures are also appreciated, although some guests prefer a broader variety and self-service options.
Room cleanliness and comfort are consistently highlighted with rooms being clean despite some critiques about their small size and occasional maintenance issues. The beds receive mixed feedback with some guests finding them comfortable while others mention issues like soft or old mattresses. Yet, the diligent and courteous staff often manage to address concerns promptly.
Throughout the hotel, cleanliness is a strong point, maintained even in common areas and during breakfast service. Guests appreciate the hotel's effort in ensuring a spotless environment despite the building’s age.
The staff’s exceptional service is frequently noted with employees being friendly, professional and efficient. The positive interactions, especially in handling reservations and specific requests, contribute significantly to the guests' satisfactory experiences. Minor disorganization issues during check-ins are mentioned but are considered exceptions.
Parking facilities at Hotel Santa Maria are well-regarded for being ample, spacious and accessible, enhancing the convenience for guests traveling by car.
In summary, Hotel Santa Maria is celebrated for its excellent location, cleanliness, effective service and practical amenities. Despite minor areas for improvement, guest feedback remains overwhelmingly positive, making it a favored choice for travelers in Campo Mourão.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Nestled in the heart of Campo Mourão, Hotel Santa Maria boasts an enviable location that consistently earns high praise from its guests. The hotel's exceptional placement in the city center, right next to the main cathedral and close proximity to the primary expressway in Londrina makes it an ideal choice for travelers, whether they are passing through or planning an extended stay. Guests frequently commend the hotel's centrality, noting that it's just steps away from major streets and important landmarks, offering both convenience and ease of access.
Visitors are not only impressed by the location but also highlight the picturesque views, particularly from the hotel's restaurant, which provides a stunning backdrop to dining experiences. The common areas, cleanliness and the spaciousness of the rooms further enhance the comfort and overall experience at Hotel Santa Maria.
Service quality is another standout feature with guests applauding the professionalism and friendliness of the staff, who are described as very polite and attentive. The hotel also wins points for its practical amenities, including free parking and a good breakfast, both of which contribute to its valued cost/benefit ratio.
Hotel Santa Maria manages to combine a perfect location with excellent service, making it a prime choice for travelers seeking comfort and convenience in Campo Mourão. While there are minor suggestions for improvement, such as better room darkening solutions, the overall feedback remains overwhelmingly positive.
Hotel Santa Maria's breakfast offerings have garnered extensive praise from guests, featuring a variety of positive aspects. Renowned for its excellent and complete selection, the breakfast includes an array of fresh, well-prepared items like lactose-free milk, green juice and a wide variety of fruits and juices. It is often described as delicious, fantastic and exceptional, adding a touch of delight to the dining experience.
Guests appreciate the beautiful view from the breakfast area, especially those seated on the seventh floor, where they can enjoy a stunning panorama of the city. The setting, combined with the excellent location of the hotel, makes for a memorable dining experience.
The hygienic measures taken, where breakfast items are served by staff and fruits are delivered on plastic-covered plates, have also been highlighted positively, ensuring guests feel safe and comfortable. Additionally, the breakfast service starts early at 6 a.m., catering to early risers.
However, a few reviews mentioned room for improvement, suggesting a broader variety of options and a preference for a self-service setup. Despite these minor critiques, the general consensus points towards a highly satisfying breakfast experience with guests frequently noting the great coffee, reasonable pricing and outstanding service.
Hotel Santa Maria boasts rooms that guests frequently describe as clean and comfortable, delivering good value for money. Many visitors note that the room size does not match the depiction in photos with both the rooms and bathrooms often described as small and cramped. Despite these size concerns, the hotel manages to maintain good cleanliness standards, although some rooms could benefit from updated fixtures and better conservation.
Guests occasionally experience maintenance issues, such as broken faucets, sewage smells in the morning and old, dirty shower stalls. However, the hotel staff's prompt response in accommodating room change requests improves the overall experience. The service provided by the hotel is often highlighted as excellent with efficient handling of issues and courteous staff.
With beds that guests find either soft or uncomfortable depending on personal preferences, the sleep comfort aspect receives mixed reviews. In summary, Hotel Santa Maria provides a clean and comfortable stay with commendable service, though the small size and occasional maintenance drawbacks suggest that there is room for improvement on specific amenities.
Hotel Santa Maria receives mixed feedback regarding the quality of its beds. Several guests have reported the beds as great and comfortable, contributing positively to their stay. These visitors highlighted the hotel's incredible cleanliness, perfect breakfast and wonderful beds as some of its standout features.
However, not all reviews were favorable. Some guests mentioned issues such as mattresses that could be improved, very soft or old mattresses and a type of wood in the middle of the mattress causing discomfort. There were isolated complaints about a lack of extra pillows and insufficient towels in the couple's rooms.
On the negative end, a few visitors found the beds to be horrible with mattresses that sank or were extremely uncomfortable, making it difficult to get a good night's sleep. One review even mentioned a bedspread with a large dark stain. Despite these issues, Hotel Santa Maria's overall bed comfort is viewed positively by many of its guests.
Hotel Santa Maria consistently impresses guests with its commendable cleanliness and organization. Visitors frequently highlight the perfectly clean rooms and comfortable bedding, emphasizing the hotel's great upkeep despite its older building. Many find the cleanliness and comfort of the facilities reassuring with some specifically mentioning the cleanliness of the apartment and the overall fragrant environment of the hotel.
The hotel's cleaning standards receive praise for contributing to a comfortable stay with guests noting the excellent cleanliness alongside well-organized spaces. Moreover, the cleanliness extends to the common areas and breakfast experience, although some guests express a preference for self-service options.
While most reviews are positive, a few guests note inconsistencies in specific areas such as the blankets and the size and condition of the bathrooms. Despite these minor points, the general consensus remains favorable, spotlighting Hotel Santa Maria as a well-maintained and clean destination for travelers.
At Hotel Santa Maria, the staff consistently receive high praise from guests for their exceptional service. Reviews highlight the attentive and cordial nature of the employees with many guests specifically commending the remarkable assistance from individuals like Ana. The reception team stands out for being both friendly and polite, ensuring a welcoming atmosphere for all visitors.
Guests frequently note the professional and efficient approach of the staff, particularly in handling reservations and meeting requests. The breakfast service receives considerable acclaim, adding to the overall positive experience of the stay.
While the majority of feedback is overwhelmingly positive, there are occasional mentions of disorganization during check-ins. Some guests experienced delays despite having made their reservations well in advance. However, these instances appear to be the exception rather than the rule, as most reviews celebrate the extraordinary and attentive service provided.
In summary, the staff at Hotel Santa Maria are dedicated to ensuring a memorable stay for their guests, characterized by high standards of professionalism, friendliness and helpfulness. Despite minor hiccups, the general consensus is that this hotel offers an excellent service experience.
Hotel Santa Maria is praised for its excellent parking facilities. Guests consistently highlight the ample, spacious and accessible parking that accommodates all sizes of vehicles. The convenience of free on-site parking is frequently mentioned, adding to the overall comfort of their stay. The hotel's parking arrangements are highly rated for being practical and user-friendly, contributing to an overall positive experience at the property.
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Location
Visitors are not only impressed by the location but also highlight the picturesque views, particularly from the hotel's restaurant, which provides a stunning backdrop to dining experiences. The common areas, cleanliness and the spaciousness of the rooms further enhance the comfort and overall experience at Hotel Santa Maria.
Service quality is another standout feature with guests applauding the professionalism and friendliness of the staff, who are described as very polite and attentive. The hotel also wins points for its practical amenities, including free parking and a good breakfast, both of which contribute to its valued cost/benefit ratio.
Hotel Santa Maria manages to combine a perfect location with excellent service, making it a prime choice for travelers seeking comfort and convenience in Campo Mourão. While there are minor suggestions for improvement, such as better room darkening solutions, the overall feedback remains overwhelmingly positive.
Breakfast
Guests appreciate the beautiful view from the breakfast area, especially those seated on the seventh floor, where they can enjoy a stunning panorama of the city. The setting, combined with the excellent location of the hotel, makes for a memorable dining experience.
The hygienic measures taken, where breakfast items are served by staff and fruits are delivered on plastic-covered plates, have also been highlighted positively, ensuring guests feel safe and comfortable. Additionally, the breakfast service starts early at 6 a.m., catering to early risers.
However, a few reviews mentioned room for improvement, suggesting a broader variety of options and a preference for a self-service setup. Despite these minor critiques, the general consensus points towards a highly satisfying breakfast experience with guests frequently noting the great coffee, reasonable pricing and outstanding service.
Rooms
Guests occasionally experience maintenance issues, such as broken faucets, sewage smells in the morning and old, dirty shower stalls. However, the hotel staff's prompt response in accommodating room change requests improves the overall experience. The service provided by the hotel is often highlighted as excellent with efficient handling of issues and courteous staff.
With beds that guests find either soft or uncomfortable depending on personal preferences, the sleep comfort aspect receives mixed reviews. In summary, Hotel Santa Maria provides a clean and comfortable stay with commendable service, though the small size and occasional maintenance drawbacks suggest that there is room for improvement on specific amenities.
Beds
However, not all reviews were favorable. Some guests mentioned issues such as mattresses that could be improved, very soft or old mattresses and a type of wood in the middle of the mattress causing discomfort. There were isolated complaints about a lack of extra pillows and insufficient towels in the couple's rooms.
On the negative end, a few visitors found the beds to be horrible with mattresses that sank or were extremely uncomfortable, making it difficult to get a good night's sleep. One review even mentioned a bedspread with a large dark stain. Despite these issues, Hotel Santa Maria's overall bed comfort is viewed positively by many of its guests.
Cleanliness
The hotel's cleaning standards receive praise for contributing to a comfortable stay with guests noting the excellent cleanliness alongside well-organized spaces. Moreover, the cleanliness extends to the common areas and breakfast experience, although some guests express a preference for self-service options.
While most reviews are positive, a few guests note inconsistencies in specific areas such as the blankets and the size and condition of the bathrooms. Despite these minor points, the general consensus remains favorable, spotlighting Hotel Santa Maria as a well-maintained and clean destination for travelers.
Staff
Guests frequently note the professional and efficient approach of the staff, particularly in handling reservations and meeting requests. The breakfast service receives considerable acclaim, adding to the overall positive experience of the stay.
While the majority of feedback is overwhelmingly positive, there are occasional mentions of disorganization during check-ins. Some guests experienced delays despite having made their reservations well in advance. However, these instances appear to be the exception rather than the rule, as most reviews celebrate the extraordinary and attentive service provided.
In summary, the staff at Hotel Santa Maria are dedicated to ensuring a memorable stay for their guests, characterized by high standards of professionalism, friendliness and helpfulness. Despite minor hiccups, the general consensus is that this hotel offers an excellent service experience.
Parking
No, Hotel Santa Maria doesn't have any pool.
No, a spa isn't available at Hotel Santa Maria.
No, Hotel Santa Maria doesn't allow dogs.
Yes, parking facilities are available at Hotel Santa Maria.
Yes, Hotel Santa Maria has a gym.
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