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Summary of reviewsThe 'ibis budget Campo Grande' receives high praise for its location, which is described as convenient, accessible and close to key points of interest like supermarkets, bars, restaurants, shopping centers and tourist attractions such as the Park of the Indigenous Nations. The hotel's area is clean, green and upscale, making it suitable for both business and leisure travelers. Additionally, the secure and modern surroundings, along with good parking facilities, add to the overall positive experience.
Breakfast at the hotel garners mixed reviews. Some guests find it delicious and appreciate the variety, particularly the selection of fruits and beverages. However, it is not included in the room rate and many guests feel that the cost is high for the limited variety and quality offered. While some guests describe it as simple yet tasty, others criticize it for being expensive and lacking essential items like scrambled eggs. Improvement in restocking and organization of the breakfast service is also suggested.
The hotel's snack bar service is noted for its commendation but has limitations. Guests often need to rely on food delivery services for more substantial meals as there is no in-house restaurant for lunch or dinner. Prices for convenience items like bottled water and beer are reported to be high. Despite the commendable service at the snack bar, guests might prefer alternative dining arrangements due to limited and expensive food options on-site.
The rooms at ibis budget Campo Grande receive varied feedback. Positive aspects include cleanliness, good showers and comfortable beds. However, the rooms are consistently described as very small and cramped with bathrooms resembling airplane bathrooms due to their tight spaces. Maintenance issues such as peeling walls, water leakage and poor lighting are mentioned, along with problems with fixtures, air conditioning and unpleasant odors. The absence of mini-fridges, phones and adequate ventilation are also points of criticism. While the rooms are suitable for short stays, they may not provide the best comfort for longer durations.
The overall cleanliness of the hotel is positively noted with many guests praising the clean and organized spaces, clean bed linens and bathrooms. The housekeeping staff receives commendations for their efforts. However, some guests report issues like dirty rooms, unclean towels, moldy bathroom grout and bad room odor, indicating areas in need of improvement.
The staff at ibis budget Campo Grande generally receive positive reviews for their politeness, attentiveness and helpfulness. Guests highlight efficient check-ins and check-outs and a friendly demeanor contributing to a welcoming atmosphere. However, some reviews mention slow service, particularly at check-in and occasional unprofessionalism, especially during nighttime.
Wi-Fi connectivity is a significant drawback, particularly on higher floors, where guests frequently report unstable or non-existent signals. While occasional mentions of good connectivity exist, the performance varies, leading to dissatisfaction among those needing reliable internet.
For families, the hotel offers practical accommodations with clean rooms that can hold up to three occupants, making it suitable for traveling with children. Positive interactions with the staff and pet-friendly policies add to the appeal. However, the triple room setup and certain facilities may not be entirely comfortable for all family members.
The beds receive mixed reviews with some guests finding them comfortable and noting soft mattresses and clean linens. However, issues such as worn-out mattresses, flat pillows, musty-smelling linens and noisy beds are frequently mentioned, indicating inconsistency in bed quality and comfort.
For business travelers, the hotel offers a convenient location with a great cost-benefit ratio. Clean organized rooms can serve as temporary workspaces. However, the lack of a business center and Wi-Fi connectivity issues can be a disadvantage. The process for issuing invoices on-site also needs improvement.
Overall, while ibis budget Campo Grande provides good service, a convenient location and practical amenities at a budget-friendly price, areas such as breakfast variety, room maintenance, Wi-Fi connectivity and bedding quality require attention to enhance the guest experience. Show more
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Categories
Dog Friendly Hotel
This budget-friendly hotel is pet-friendly. It offers basic amenities for travelers on a budget who are traveling with pets.
Business Hotel
Ibis budget Campo Grande provides budget-friendly accommodation with essential amenities. It features a business center and a 24-hour convenience store, catering to the needs of business travelers seeking affordability and convenience.
Accessible Hotel
This hotel offers 10 rooms specifically designed for people with reduced mobility. It provides a range of features including roll-in showers, adapted baths, lowered sinks, and toilets with grab rails, ensuring comprehensive accessibility within the rooms and throughout the entire unit.
Family Friendly Hotel
Room Types
Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.4
Good
Location
The location of 'ibis budget Campo Grande' is highly praised in guest reviews, making it a focal point of convenience and accessibility. Guests consistently describe the hotel as having an excellent, great or very good location. It is particularly noted for its proximity to strategic points such as supermarkets, bars, restaurants, shopping centers and important tourist attractions like the Park of the Indigenous Nations and Parque das Nações Indígenas. The location is especially suitable for travelers needing quick and easy access around the city and it is well-regarded for being in a clean, green and upscale area.
Several reviews emphasize the practicality and accessibility of the hotel with specific mentions of its convenience for those traveling via BR-163 or visiting nearby parks and city highlights. The quiet and calm neighborhood adds to the appeal, making it an ideal base for both short and more extended stays. Furthermore, the hotel offers good parking facilities and is situated in a secure and modern area, contributing positively to the overall experience.
While some reviews note a small downside, such as being a bit far from the city center or lacking nearby dining options, the general sentiment is overwhelmingly positive. The location is commended for its cost-benefit ratio, ease of access and suitability for various traveler needs, including business and leisure trips. The combination of good service, cleanliness and practical amenities alongside a favorable location makes 'ibis budget Campo Grande' a reliable choice for visitors to the city.
Breakfast
ibis budget Campo Grande offers a breakfast experience that garners mixed reviews. Many guests find the breakfast to be good with some even describing it as delicious or excellent, appreciating the variety and freshness of the food, particularly noting the selection of fruits and beverages. However, the breakfast is not included in the room rate and must be paid for separately, which leads to some dissatisfaction given the limited variety and quality reported by other guests.
There are numerous criticisms regarding the cost-effectiveness of the breakfast. Guests often mention that the price is high compared to what is offered, describing it as expensive with some even calling it very weak or minimal in variety. A recurring complaint is that the selection lacks essential items, particularly proteins such as scrambled eggs and that the offerings are repetitive and industrialized. Furthermore, the breakfast service sometimes fails to restock items promptly and can be disorganized.
Despite these criticisms, many guests still find the breakfast to be satisfactory and within the standards of an economy hotel with some appreciating it as a solid complement to their stay. The breakfast is described as simple yet tasty by some with good hygiene standards being maintained. Overall, while the breakfast at ibis budget Campo Grande has its positives, it would benefit from greater variety and better value for the price charged.
Dinner
Visitors to ibis budget Campo Grande have shared varied experiences regarding dining options at the hotel. While the hotel's snack bar service is praised, there are significant limitations, including a lack of substantial meal offerings and the need to rely on food delivery services like iFood. Guests have pointed out the absence of an in-house restaurant for lunch or dinner, often requiring them to go to the ibis or Novotel hotels next door for meals.
Some reviews highlighted the limited and expensive on-site convenience items with specific mention of high prices for essential items like bottled water and beer. Although breakfast is available, the quality of certain items, like the supposedly natural orange juice, has been questioned.
Overall, while the service at the snack bar receives commendation, the high prices and limited food options might leave some visitors seeking alternative dining arrangements.
Rooms
The rooms at Ibis Budget Campo Grande have received varied feedback from guests with a plethora of comments highlighting both positive and negative aspects. The primary focus of the reviews revolves around the size and condition of the rooms and bathrooms. Many guests noted that the rooms are extremely small and cramped, often describing them as tiny or claustrophobic. The bathrooms, too, are consistently mentioned as very small and inconvenient, resembling airplane bathrooms in some cases with very tight shower spaces.
Although the compact nature of the rooms was a recurrent point of concern, several guests appreciated the cleanliness, noting that rooms were tidy, clean and had good showers. Basic comforts like comfortable beds and clean linens were also highlighted positively by a few reviewers. Some guests found the rooms suitable for a short stay, citing that they met expectations for a budget accommodation in terms of cleanliness and basic facilities.
However, issues with maintenance were a significant drawback mentioned in many reviews. Guests reported problems such as peeling walls, dirty and poorly maintained rooms, water leakage during rains and a lack of adequate lighting. Some rooms had broken fixtures, air conditioning problems and unpleasant odors, often from cigarette smoke even in non-smoking rooms.
Convenience aspects, such as the absence of mini-fridges, no phone to contact reception and poor room ventilation, were also points of criticism. In some instances, the amenities did not work properly, like malfunctioning TVs and inconsistent Wi-Fi signals. Despite these shortcomings, a few guests found the rooms cozy and met their needs for a brief, budget-friendly stay.
In conclusion, while the rooms at Ibis Budget Campo Grande offer a clean and basic lodging option, they are notably small and could benefit from improved maintenance and better amenities. Ideal for short stays, the hotel may not provide the best comfort and convenience for longer or more comfortable stays.
Beds
The guest reviews for ibis budget Campo Grande highlight a mixed experience with the beds at the hotel. On a positive note, many guests found the beds to be comfortable, noting that they had a good night’s sleep. Words like comfortable bed and very comfortable bed recur frequently, suggesting that, for some, the sleeping arrangements met their expectations. Additionally, a few mentioned the soft mattresses and clean linens as positive aspects.
However, numerous reviews pointed out significant issues. Guests frequently reported uncomfortable beds with complaints about worn-out and sunken mattresses. Pillows also came under criticism for being flat, thin and old, contributing to a less enjoyable sleeping experience. Some guests dealt with musty-smelling bed linens and found the bedding insufficient, often needing to request additional blankets from reception.
Certain reviews underscored the inconsistency in bed quality, stating that beds were often smaller and less accommodating. A few guests were disturbed by noisy beds, which impacted their sleep. The state of cleanliness was another concern with mentions of dirty sheets and even a used condom under a bed, indicating lapses in housekeeping.
In summary, while some guests found the beds at ibis budget Campo Grande to be comfortable and conducive to a good night’s rest, others encountered issues ranging from uncomfortable mattresses and pillows to inadequately clean and noisy beds, suggesting room for improvement in the overall bed experience.
Cleanliness
Guest reviews of 'ibis budget Campo Grande' provide a mixed picture of the hotel's cleanliness. On the positive side, many guests praised the overall cleanliness, describing the hotel as clean, very clean and even super clean. Several reviewers noted that the cleanliness of the rooms met their expectations, highlighting clean and organized spaces, clean bed linens and clean bathrooms. The housekeeping staff received commendations for their efforts with some guests mentioning an impressive cleaning standard and exceptional room presentations.
However, multiple reviews indicated significant concerns. Guests frequently mentioned dirty rooms with dust, unclean towels and sheets and moldy bathroom grout. Issues like a bad room odor, dirty carpets and walls and insufficient bathroom cleaning were recurrent themes. On numerous occasions, the condition of the room paint and furniture was criticized as old and worn, detracting from the overall cleanliness experience.
The reviews suggest that, while some guests experienced commendable cleanliness, there is a consistent thread of dissatisfaction pointing to areas in need of improvement, particularly regarding maintenance and thoroughness in cleaning services.
Staff
The staff at ibis budget Campo Grande received mixed reviews from guests, though positive comments were notably frequent. Many guests highlighted the staff’s politeness, attentiveness and helpfulness. Words like "excellent", "friendly" and "attentive" recurred in praise of the employees with specific commendation for individuals like receptionist Fernando who was described as extremely attentive.
Although the reception services were generally lauded for efficiency and professionalism, some experiences varied with guests reporting slow service and long waits, especially at check-in. There were also occasional mentions of staff being unhelpful or rude and instances where employees lacked professionalism. Particularly during the night, the reception service seemed to falter with several reviews pointing out unresponsiveness and disorganization.
On the whole, guests experienced prompt assistance and many praised the team for their courteous behavior and willingness to resolve issues. The reception was often noted for facilitating check-ins and check-outs efficiently. Additionally, guests appreciated the friendly demeanor of the staff, contributing to a welcoming atmosphere at the hotel.
In summary, while the service consistency varied with some areas for improvement, the staff at ibis budget Campo Grande generally provided good customer service that many guests found satisfactory and even excellent at times.
Wi-Fi
Visitors to ibis budget Campo Grande have commonly reported issues with the Wi-Fi, particularly within the rooms. Many reviews indicate that the internet connection is often unstable with some guests unable to access it at all during their stay. Higher floors seem to experience more difficulties with weak or non-existent signals being a frequent complaint. Despite these concerns, there are occasional mentions of good internet connectivity, suggesting that the Wi-Fi performance may vary throughout the hotel. Overall, the Wi-Fi has been a notable drawback for guests looking to stay connected while traveling.
Family
The 'ibis budget Campo Grande' offers a practical option for families traveling with children. Many reviewers praised the hotel for its family-friendly environment with clean rooms accommodating triple occupancy, making the stay more comfortable for families with kids. The hotel allows children to have free breakfast, which adds value for families.
The staff at the hotel receive high marks for being attentive, friendly and helpful, which can make the check-in process smoother and enhance the overall guest experience. The rooms designed for families include spacious options and some guests appreciated the early check-in facilitation.
However, there are some notable drawbacks. Some reviewers mentioned that the triple room setup wasn't always comfortable due to awkward bed arrangements, which could lead to minor inconveniences like hitting one's head. The hotel also has areas that are less family-friendly, such as the dining area and certain facilities, which might not be entirely suited for young children or elderly family members. Also, the presence of large staircases and tight bathrooms could be challenging for some guests.
Despite these issues, the hotel remains a solid choice for families on the go, particularly those seeking a pet-friendly accommodation. The clean environment and positive interactions with the hotel staff make it an appealing option for short stays with children.
Business
The ibis budget Campo Grande offers a convenient location, particularly favorable for business travelers attending nearby meetings. Recognized for its great cost-benefit ratio, the hotel is financially accessible and suitable for business bookings. Rooms are clean organized and can adequately serve as temporary workspaces, fulfilling the basic needs for business purposes.
However, some challenges were noted. The lack of a business center and the occasional issues with Wi-Fi connectivity can be a disadvantage for those needing reliable internet for work. Invoices for expense reimbursements can also be problematic with delays and poor service in issuing them on-site.
While there are no facilities specifically tailored for working directly from the hotel’s premises, it remains a fair choice for short business stays, offering good value for transit and quick trips. The hotel staff generally provides good customer service, although improvements could be made in areas such as technology and room amenities to better support business travelers.
Accessible
Ibis Budget Campo Grande is noted for offering a reasonable degree of accessibility, particularly in its parking facilities. Reviews highlight the presence of ample and convenient parking and easy access, making it a practical choice for travelers with specific mobility needs. The hotel's location near Highway 262 is appreciated for its convenience.
However, there are several areas where the hotel falls short in terms of full accessibility compliance. Reviewers consistently mention that the bathrooms are not well-suited for tall, elderly or overweight individuals and could benefit from more inclusive design. There is a mention of a wheelchair-accessible room, but the overall room facilities generally lack accessibility features. Issues such as narrow bathrooms and the lack of high places to put suitcases add to the inconvenience.
While the exterior access includes a staircase, some guests noted a lack of clarity and information regarding amenities for disabled individuals. One of the elevators being under maintenance further complicated access for some guests. Despite these shortcomings, the hotel's good location, reasonable base facilities and financial accessibility make it a viable option for short stays, albeit with some limitations for guests with disabilities.
Dog Friendly
The 'ibis budget Campo Grande' offers pet-friendly accommodations, making it a convenient option for travelers with furry companions. The hotel is well-located, especially near a park which is dog-friendly, providing ample space for a leisurely walk with pets. Pets are accepted at the hotel with an additional fee applied per pet. Reviews mentioned that the hotel rooms are suitable for pets, though some noted that there is nothing specifically provided for pets in the rooms.
One concern was the lack of information about the pet fee prices, as some guests were surprised by the additional cost. While guests appreciated the pet-friendly policy, there were a few negative remarks including the hotel sometimes smelling like wet dogs and instances of pets not being allowed on the property due to strict hotel rules. Overall, while the 'ibis budget Campo Grande' is accommodating for those traveling with pets, the extra fees and lack of detailed pet-related amenities may be areas for improvement.
No, ibis budget Campo Grande doesn't have any pool.
No, a spa isn't available at ibis budget Campo Grande.
Yes, ibis budget Campo Grande welcomes dogs.
No, parking facilities aren't available at ibis budget Campo Grande.