Hotel Contemporâneo - Royal Palm Hotels & Resorts
Campinas
-22.93804700,
-47.07200100
,
Av. Royal Palm Plaza, 180 - Jd Do Lago Continuação
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Summary of reviewsHotel Contemporâneo - Royal Palm Hotels & Resorts enjoys a prime location, particularly favorable for event attendees and business travelers due to its proximity to the Royal Palm Plaza complex, Convention Center, major highways and Viracopos Airport. Guests find the area serene, safe and clean, appreciating the easy car access despite the slight distance from commercial hubs. The hotel provides clean, comfortable accommodations enhanced by well-praised breakfast offerings, even though some suggest improvement in variety and quality is needed.
Dinner experiences present mixed feelings; while the buffet and inclusive non-alcoholic drinks earn praise, limited options and high prices diminish satisfaction. Guests also note the early closing times as inconvenient. Hotel rooms are generally modern, spacious, comfortable and clean, though there are occasional mentions of maintenance lapses and cramped sizes not aligning with promotional images.
Cleanliness is a standout feature with consistent housekeeping and well-maintained facilities, despite minor oversights reported by some guests. The staff is frequently applauded for their politeness, attentiveness and proactive service, even as a few reviews highlight slow check-ins and occasional service mishaps.
Free Wi-Fi receives mixed feedback; many appreciate its reliability and speed, while others encounter connectivity issues. Parking services draw criticism for high fees and some service inefficiencies, though valet staff receive individual praise.
Despite mixed reviews regarding family suitability with a noted preference for business travelers or couples, the hotel remains well-liked for its peaceful environment. The beds are another highlight with many guests enjoying the comfort of large sizes and quality bedding, even though some reported encountering worn-out mattresses and mixed pillow quality.
Overall, while the hotel offers modern amenities and a good location, some guests feel that certain aspects like breakfast, dinner and service efficiency need improvement to meet the expectations of its four-star rating. The general consensus appreciates the balance between price and quality, making the hotel a favorable choice for a clean, comfortable and well-located stay.
Categories
Dinner experiences present mixed feelings; while the buffet and inclusive non-alcoholic drinks earn praise, limited options and high prices diminish satisfaction. Guests also note the early closing times as inconvenient. Hotel rooms are generally modern, spacious, comfortable and clean, though there are occasional mentions of maintenance lapses and cramped sizes not aligning with promotional images.
Cleanliness is a standout feature with consistent housekeeping and well-maintained facilities, despite minor oversights reported by some guests. The staff is frequently applauded for their politeness, attentiveness and proactive service, even as a few reviews highlight slow check-ins and occasional service mishaps.
Free Wi-Fi receives mixed feedback; many appreciate its reliability and speed, while others encounter connectivity issues. Parking services draw criticism for high fees and some service inefficiencies, though valet staff receive individual praise.
Despite mixed reviews regarding family suitability with a noted preference for business travelers or couples, the hotel remains well-liked for its peaceful environment. The beds are another highlight with many guests enjoying the comfort of large sizes and quality bedding, even though some reported encountering worn-out mattresses and mixed pillow quality.
Overall, while the hotel offers modern amenities and a good location, some guests feel that certain aspects like breakfast, dinner and service efficiency need improvement to meet the expectations of its four-star rating. The general consensus appreciates the balance between price and quality, making the hotel a favorable choice for a clean, comfortable and well-located stay.
Hotel Taking Steps Towards Sustainability
As part of Royal Palm Hotels & Resorts, this hotel participates in group-wide ESG initiatives. These include treating 100% of waste through recycling, composting, and co-processing, and engaging in decarbonization projects to reduce CO2 emissions from heating systems.
Hotel with Parking
This hotel is listed in multiple selections of hotels with parking in Campinas, confirming the availability of parking for guests.
3-Star Hotel
This hotel features views of the city and offers breakfast options. It is a modern option with good amenities.
Family Friendly Hotel
Hotel with Free Wi-Fi
Accessible Hotel
Guest Reviews
Hotel Contemporâneo - Royal Palm Hotels & Resorts boasts a highly favorable location, making it an excellent choice for various types of travelers. It's particularly convenient for those attending events at the nearby Royal Palm Plaza complex or the Convention Center with many reviewers highlighting its proximity to these venues. The hotel's easy access to major highways and Viracopos Airport is often mentioned, underscoring its appeal for business travelers and event attendees.
Guests appreciate the hotel's tranquility and safety, noting it is situated in a serene part of town. The location also garners praise for its cleanliness and overall setting, despite being slightly removed from the city's commercial areas. While some reviews mention the lack of nearby amenities that one can reach on foot, the ease of accessing various points of the city by car compensates for this minor drawback.
In addition to location, the hotel is recognized for its cleanliness, good service and comfortable accommodations. The breakfast receives frequent commendation, enhancing the overall guest experience. Although there are some concerns about the hotel's pricing and its distance from downtown and certain shops, the general consensus is that the location and overall quality offer good value for money.
Hotel Contemporâneo - Royal Palm Hotels & Resorts has garnered mixed reviews about its breakfast offerings. While some guests found the breakfast to be very good, delicious and even "perfect," with a commendable variety of items, others felt it fell short of expectations. There were mentions of an "excellent breakfast," "amazing" spread and a well-provided breakfast that helped in organizing activities and trips.
However, many reviews pointed out significant weaknesses. A recurring theme was the limited variety and basic selection, often not meeting the standards anticipated from the hotel's rating and price. Criticisms included stale bread, poorly prepared scrambled eggs and a lack of fresh, high-quality products. The breakfast service was described as slow with issues in replenishing items promptly, especially during crowded mornings.
Some guests noted that the breakfast could benefit from more healthy options and better quality across the board. Issues such as cold food, a shortage of cups and a lack of specific dietary accommodations (e.g., for diabetics or celiacs) were also mentioned. A few commentators appreciated the breakfast but suggested that a broader variety could enhance the experience considerably.
In summary, while there are guests who laud the breakfast at Hotel Contemporâneo, a significant number found it lacking in variety and quality, indicating areas where the hotel could improve to meet guest expectations better.
The dinner experience at Hotel Contemporâneo - Royal Palm Hotels & Resorts presents a mix of highs and lows. On a positive note, some guests found the dinner to exceed expectations, appreciating the buffet with unlimited food and non-alcoholic drinks included, especially praising the helpful and polite staff. The fixed-price concept also offered a good cost-benefit ratio for those with hearty appetites.
However, there are significant areas needing improvement. The restaurant often offers a buffet dinner with very limited options and no à la carte service, which many found repetitive and lacking premium protein choices. Despite some guests noting the dinner as excellent, many criticized the food quality, variety and overall dining experience, describing it as basic and not very tasty. The high prices for both food and parking were also common complaints, especially when compared to the more diverse and quality options available at other high-end local restaurants.
The dining options close early in the evening and no meals are available past 22:00, which limits convenience for late arrivals or those preferring later meals. Additionally, the lack of air conditioning in common areas, including the restaurant, impedes comfort. Overall, while there are pockets of satisfaction, the general consensus indicates that the hotel’s dinner offerings would benefit from more variety, better quality and improved service to match its premium price point.
Hotel Contemporâneo - Royal Palm Hotels & Resorts offers a mix of reviews when it comes to their rooms. Many guests appreciated the modern and clean facilities, describing the rooms as comfortable, spacious and featuring good showers and comfortable beds. The hotel itself is noted for being new and well-maintained with many rooms providing a cozy and quiet stay.
However, not all reviews were positive. Some guests experienced issues with room cleanliness, reporting dirty floors, dusty nightstands and unclean bedding. Room size was another common concern with several guests finding the rooms to be cramped and different from the photos. Problems with air conditioning were also mentioned, often describing it as weak or insufficient.
Despite these issues, many guests highlighted the comfort and cleanliness of the rooms. The spacious bathrooms and modern structures were also appreciated. Overall, while there are mixed reviews, the hotel's comfortable amenities and modern facilities seem to leave a generally favorable impression with many of its guests.
The beds at Hotel Contemporâneo - Royal Palm Hotels & Resorts receive high praise for their comfort and size. Guests frequently mention the beds as being large with several specifying that they enjoyed queen or king-sized mattresses. A notable highlight is the super king bed, which many found exceptionally comfortable. The comfort is accentuated by quality linen and bedding, contributing to a restful night's sleep.
However, there were a few areas of concern. Some guests found the beds to be on the smaller side or reported instances of worn-out mattresses. Additionally, the pillows received mixed reviews with some guests pointing out that they were in poor condition while others described them as comfortable.
Overall, the consensus is that the hotel provides very comfortable beds with good, clean linens, allowing for a restful and pleasant stay for most guests.
Hotel Contemporâneo - Royal Palm Hotels & Resorts is frequently lauded for its impeccable cleanliness. Numerous guests have highlighted the hotel's clean environment and well-maintained facilities, including very clean rooms and bathrooms. The sheets and linens also receive praise for their cleanliness and comfort, contributing to an overall sense of hygiene and order.
Guests often comment on the cleanliness and organization of the entire hotel, which is described as new and modern. Many visitors appreciate the efficient housecleaning services and the consistent upkeep of both the rooms and common areas. The daily cleaning routines are noted to be thorough with rooms being left clean and cozy.
However, some reviews mention occasional oversights, such as dirty cups, stained towels and uncollected trash. A few guests reported issues like dusty rooms, dirty bed linens and the presence of gnats in the bathroom, indicating that while generally clean, there are occasional lapses in maintaining standards.
Despite these isolated complaints, the general consensus is that Hotel Contemporâneo provides a clean and comfortable stay. The hotel’s cleanliness, combined with modern facilities and attentive staff, makes it a reliable choice for visitors seeking a hygienic and organized accommodation experience.
The reviews for 'Hotel Contemporâneo - Royal Palm Hotels & Resorts' highlight a predominantly positive experience with the staff. Guests frequently mention the politeness and attentiveness of the employees, particularly those at the reception. Many found the reception service to be very good and praised the friendliness and helpfulness of the staff. Phrases like "excellent reception team's service" and "super helpful staff" were commonly noted, showcasing a consistent level of courteous and customer-focused service.
Despite these positives, some reviews pointed out issues with slow check-in processes, inexperienced or unprepared attendants and occasional mishaps with booking and valet services. However, even amidst these challenges, the staff's polite and attentive demeanor was frequently emphasized.
Overall, guests appreciated the modern and cozy ambiance of the hotel with several remarks on cleanliness and comfort. The hotel staff, from receptionists to restaurant employees, generally received high marks for their friendliness, proactivity and courteous service, making for a commendable stay. Nonetheless, there are noted areas for improvement regarding staff management organization and efficiency in service delivery.
Hotel Contemporâneo - Royal Palm Hotels & Resorts garners mixed reviews regarding its Wi-Fi service, mentioning both positive and negative aspects. Many guests have praised the hotel for offering fast and functional internet with several highlighting the Wi-Fi as excellent and reliable, making it suitable for various online activities. Comments on "great Wi-Fi network" and "quality of the internet" further emphasize a generally positive experience for many visitors.
However, not all reviews are favorable. Some guests reported issues such as the Wi-Fi disconnecting on its own, being unstable, or not working altogether. Descriptions like "bad Wi-Fi," "the Wi-Fi is terrible," and "weak Wi-Fi" reflect these experiences. Despite these mixed reviews, the hotel still manages to maintain a favorable impression with its internet service for a noticeable number of guests.
The parking situation at Hotel Contemporâneo - Royal Palm Hotels & Resorts has garnered mixed feedback from guests. Numerous reviews highlight that parking at the hotel comes with an additional fee, which many feel is expensive and not always clearly communicated upfront. The daily cost of R$ 48.00 has been particularly criticized for being too high. Despite various attempts to find positives, some guests have experienced delays and confusion with the valet service and a few have noted issues with the demeanor of the parking staff.
On the upside, the valet team has been described as helpful by several guests, even if their service isn't consistent. The hotel’s parking is managed by an external provider, which seems to contribute to the higher costs. There have been instances where guests appreciated the valets' assistance in retrieving their cars, but overall, the parking setup remains a point of contention. Improvements in communication regarding parking fees and service efficiency could enhance the guest experience.
Hotel Contemporâneo - Royal Palm Hotels & Resorts has received mixed reviews regarding its suitability for family stays. Several guests appreciated the hotel's structure and found it to be a good location for family visits with cozy rooms and decor that create a peaceful environment. Families who stayed at the hotel noted that their children enjoyed the pool and the coffee met their tastes. However, some feedback suggested that the hotel might be better suited for business travelers or couples seeking a romantic getaway rather than families. Overall, the accommodations were well-liked, but the hotel may not always cater to the needs of family-oriented guests.
Hotel Contemporâneo - Royal Palm Hotels & Resorts presents a contemporary appearance and modern facilities, appealing to guests who value up-to-date aesthetics. However, several reviews indicated that the cleanliness did not meet the expected standards. The pricing of the hotel has been a point of contention with some guests feeling it is too high for the services and facilities provided, suggesting it better aligns with a three-star rather than a four-star rating. Breakfast and other services were noted to fall short of the four-star expectations. Nevertheless, some guests appreciated the cost-benefit ratio, highlighting the hotel as a good option for those seeking a balance between price and quality.
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Location
Guests appreciate the hotel's tranquility and safety, noting it is situated in a serene part of town. The location also garners praise for its cleanliness and overall setting, despite being slightly removed from the city's commercial areas. While some reviews mention the lack of nearby amenities that one can reach on foot, the ease of accessing various points of the city by car compensates for this minor drawback.
In addition to location, the hotel is recognized for its cleanliness, good service and comfortable accommodations. The breakfast receives frequent commendation, enhancing the overall guest experience. Although there are some concerns about the hotel's pricing and its distance from downtown and certain shops, the general consensus is that the location and overall quality offer good value for money.
Breakfast
However, many reviews pointed out significant weaknesses. A recurring theme was the limited variety and basic selection, often not meeting the standards anticipated from the hotel's rating and price. Criticisms included stale bread, poorly prepared scrambled eggs and a lack of fresh, high-quality products. The breakfast service was described as slow with issues in replenishing items promptly, especially during crowded mornings.
Some guests noted that the breakfast could benefit from more healthy options and better quality across the board. Issues such as cold food, a shortage of cups and a lack of specific dietary accommodations (e.g., for diabetics or celiacs) were also mentioned. A few commentators appreciated the breakfast but suggested that a broader variety could enhance the experience considerably.
In summary, while there are guests who laud the breakfast at Hotel Contemporâneo, a significant number found it lacking in variety and quality, indicating areas where the hotel could improve to meet guest expectations better.
Dinner
However, there are significant areas needing improvement. The restaurant often offers a buffet dinner with very limited options and no à la carte service, which many found repetitive and lacking premium protein choices. Despite some guests noting the dinner as excellent, many criticized the food quality, variety and overall dining experience, describing it as basic and not very tasty. The high prices for both food and parking were also common complaints, especially when compared to the more diverse and quality options available at other high-end local restaurants.
The dining options close early in the evening and no meals are available past 22:00, which limits convenience for late arrivals or those preferring later meals. Additionally, the lack of air conditioning in common areas, including the restaurant, impedes comfort. Overall, while there are pockets of satisfaction, the general consensus indicates that the hotel’s dinner offerings would benefit from more variety, better quality and improved service to match its premium price point.
Rooms
However, not all reviews were positive. Some guests experienced issues with room cleanliness, reporting dirty floors, dusty nightstands and unclean bedding. Room size was another common concern with several guests finding the rooms to be cramped and different from the photos. Problems with air conditioning were also mentioned, often describing it as weak or insufficient.
Despite these issues, many guests highlighted the comfort and cleanliness of the rooms. The spacious bathrooms and modern structures were also appreciated. Overall, while there are mixed reviews, the hotel's comfortable amenities and modern facilities seem to leave a generally favorable impression with many of its guests.
Beds
However, there were a few areas of concern. Some guests found the beds to be on the smaller side or reported instances of worn-out mattresses. Additionally, the pillows received mixed reviews with some guests pointing out that they were in poor condition while others described them as comfortable.
Overall, the consensus is that the hotel provides very comfortable beds with good, clean linens, allowing for a restful and pleasant stay for most guests.
Cleanliness
Guests often comment on the cleanliness and organization of the entire hotel, which is described as new and modern. Many visitors appreciate the efficient housecleaning services and the consistent upkeep of both the rooms and common areas. The daily cleaning routines are noted to be thorough with rooms being left clean and cozy.
However, some reviews mention occasional oversights, such as dirty cups, stained towels and uncollected trash. A few guests reported issues like dusty rooms, dirty bed linens and the presence of gnats in the bathroom, indicating that while generally clean, there are occasional lapses in maintaining standards.
Despite these isolated complaints, the general consensus is that Hotel Contemporâneo provides a clean and comfortable stay. The hotel’s cleanliness, combined with modern facilities and attentive staff, makes it a reliable choice for visitors seeking a hygienic and organized accommodation experience.
Staff
Despite these positives, some reviews pointed out issues with slow check-in processes, inexperienced or unprepared attendants and occasional mishaps with booking and valet services. However, even amidst these challenges, the staff's polite and attentive demeanor was frequently emphasized.
Overall, guests appreciated the modern and cozy ambiance of the hotel with several remarks on cleanliness and comfort. The hotel staff, from receptionists to restaurant employees, generally received high marks for their friendliness, proactivity and courteous service, making for a commendable stay. Nonetheless, there are noted areas for improvement regarding staff management organization and efficiency in service delivery.
Wi-Fi
However, not all reviews are favorable. Some guests reported issues such as the Wi-Fi disconnecting on its own, being unstable, or not working altogether. Descriptions like "bad Wi-Fi," "the Wi-Fi is terrible," and "weak Wi-Fi" reflect these experiences. Despite these mixed reviews, the hotel still manages to maintain a favorable impression with its internet service for a noticeable number of guests.
Parking
On the upside, the valet team has been described as helpful by several guests, even if their service isn't consistent. The hotel’s parking is managed by an external provider, which seems to contribute to the higher costs. There have been instances where guests appreciated the valets' assistance in retrieving their cars, but overall, the parking setup remains a point of contention. Improvements in communication regarding parking fees and service efficiency could enhance the guest experience.
Family
4 Star
No, Hotel Contemporâneo - Royal Palm Hotels & Resorts doesn't have any pool.
No, a spa isn't available at Hotel Contemporâneo - Royal Palm Hotels & Resorts.
No, Hotel Contemporâneo - Royal Palm Hotels & Resorts doesn't allow dogs.
Yes, parking facilities are available at Hotel Contemporâneo - Royal Palm Hotels & Resorts.
No, Hotel Contemporâneo - Royal Palm Hotels & Resorts doesn't have a gym.
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