Castelmar Hotel
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Summary of reviewsThe Castelmar Hotel in Campeche receives widespread acclaim, primarily due to its exceptional location. Nestled in the heart of the historic old city center, it provides easy access to prominent attractions like the main square, Calle 59, the boardwalk, museums and the malecon—all within walking distance. The hotel’s charming colonial architecture complements its surroundings, enhancing the authentic experience of Campeche's rich cultural heritage.
Guests also appreciate the hotel's breakfast, which is seen as good value for money. Served in a charming courtyard adorned with plants and colorful ceramics, the breakfast offers a variety of both continental and traditional Mexican dishes. Many guests enjoyed the all-you-can-eat buffet, highlighting items like eggs cooked to order, chilaquiles and freshly squeezed orange juice. Despite suggestions for more fruit varieties and fewer packaged products, the overall sentiment towards the breakfast is positive.
Rooms at Castelmar Hotel are praised for their spaciousness, cleanliness and historic charm with high ceilings and beautiful colonial-style decor. However, some rooms lack natural light and can appear somewhat outdated with certain furnishings needing improvement. Noise can also be an issue in rooms facing the street or near the lobby. Nonetheless, the rooms provide a comfortable stay accentuated by unique architectural features.
The hotel’s cleanliness is commendable with guests frequently noting the immaculate condition of both the common areas and guest rooms. This rigorous upkeep contributes to a visually appealing and hygienic environment, reinforcing the hotel's historic charm.
The staff at Castelmar Hotel stand out for their friendliness, professionalism and readiness to assist. Praises for exceptional customer service are common with the reception and housekeeping staff singled out for their helpfulness and warm demeanor. This attentive service enhances the overall guest experience, making visits memorable.
While the Wi-Fi service leaves room for improvement, often being described as weak and unreliable, other amenities such as the hotel's swimming pool receive high praise. The pool area is well-maintained, providing a refreshing retreat for guests. It is noted for its charm and is particularly appreciated during hot afternoons, contributing positively to the guest experience.
Families find Castelmar Hotel to be a cozy and welcoming retreat with accommodations tailored to meet their needs. The hotel fosters a child-friendly environment and the staff's friendliness further enhances the hospitable atmosphere.
Despite some mixed feelings about the beds—mainly regarding their firmness—the cleanliness and size of the mattresses contribute to a comfortable sleep experience for most.
Overall, the Castelmar Hotel offers excellent value for money. It combines its prime location, historic charm, commendable service and well-maintained amenities to create a delightful stay in Campeche.
Categories
Guests also appreciate the hotel's breakfast, which is seen as good value for money. Served in a charming courtyard adorned with plants and colorful ceramics, the breakfast offers a variety of both continental and traditional Mexican dishes. Many guests enjoyed the all-you-can-eat buffet, highlighting items like eggs cooked to order, chilaquiles and freshly squeezed orange juice. Despite suggestions for more fruit varieties and fewer packaged products, the overall sentiment towards the breakfast is positive.
Rooms at Castelmar Hotel are praised for their spaciousness, cleanliness and historic charm with high ceilings and beautiful colonial-style decor. However, some rooms lack natural light and can appear somewhat outdated with certain furnishings needing improvement. Noise can also be an issue in rooms facing the street or near the lobby. Nonetheless, the rooms provide a comfortable stay accentuated by unique architectural features.
The hotel’s cleanliness is commendable with guests frequently noting the immaculate condition of both the common areas and guest rooms. This rigorous upkeep contributes to a visually appealing and hygienic environment, reinforcing the hotel's historic charm.
The staff at Castelmar Hotel stand out for their friendliness, professionalism and readiness to assist. Praises for exceptional customer service are common with the reception and housekeeping staff singled out for their helpfulness and warm demeanor. This attentive service enhances the overall guest experience, making visits memorable.
While the Wi-Fi service leaves room for improvement, often being described as weak and unreliable, other amenities such as the hotel's swimming pool receive high praise. The pool area is well-maintained, providing a refreshing retreat for guests. It is noted for its charm and is particularly appreciated during hot afternoons, contributing positively to the guest experience.
Families find Castelmar Hotel to be a cozy and welcoming retreat with accommodations tailored to meet their needs. The hotel fosters a child-friendly environment and the staff's friendliness further enhances the hospitable atmosphere.
Despite some mixed feelings about the beds—mainly regarding their firmness—the cleanliness and size of the mattresses contribute to a comfortable sleep experience for most.
Overall, the Castelmar Hotel offers excellent value for money. It combines its prime location, historic charm, commendable service and well-maintained amenities to create a delightful stay in Campeche.
Family Friendly Hotel
Although specific family amenities aren't detailed, its central location in San Francisco de Campeche makes it convenient for accessing family-friendly attractions.
Hotel with Swimming Pool
This colonial-style hotel, located in a restored building dating back to 1800, features an outdoor swimming pool and sundeck. The pool area offers a charming and relaxing environment for guests.
Outdoor Pool
4-Star Hotel
The hotel features Wi-Fi in public areas and a car park on site. Guests can enjoy its comfortable rooms and proximity to local attractions.
Hotel with Outdoor Pool
Castelmar Hotel boasts an outdoor swimming pool and sundeck, providing a refreshing escape in the historic city center. The pool area is a notable feature of this colonial-style hotel.
Boutique-style Hotel
Historic Hotel
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Guest Reviews
The 'Castelmar Hotel' in Campeche is widely praised for its exceptional location, which serves as an ideal base for exploring the historic city. It's situated in the heart of the old city center within the walled city, providing guests with easy access to a plethora of attractions. The hotel is just a short walk from the main square, Calle 59 and the boardwalk, making it convenient for dining, sightseeing and enjoying the city's vibrant atmosphere. Many guests highlight its proximity to the central Plaza Mayor, zocalo and major tourist sites including museums and the malecon.
Thanks to its strategic position, visitors can comfortably discover all of Campeche's historical charm on foot. The central location also means that streets bustling with restaurants and bars are only steps away. In addition to its favorable setting for city exploration, the hotel offers convenient amenities such as private parking and an inviting swimming pool, making it both a practical and enjoyable place to stay. The charming colonial-style architecture of the establishment complements its surroundings, adding to the authentic experience of staying in this beautiful, historic city. The combination of location, convenience and historical ambiance makes 'Castelmar Hotel' a standout choice for travelers looking to immerse themselves in Campeche’s rich cultural heritage.
Castelmar Hotel's breakfast experience seems to be largely positive according to the guest reviews, particularly emphasizing its value for money. Numerous guests found the breakfast to be good and delicious, noting that it is available for an extra fee, but at a reasonable and affordable price. The breakfast is typically served in a charming courtyard adorned with plants and colorful ceramics, offering a pleasant and aesthetically pleasing environment.
A variety of breakfast options are available, including both continental and traditional Mexican dishes. Guests appreciated the all-you-can-eat buffet for its efficiency and range of choices. The breakfast often includes items like eggs cooked to order, chilaquiles and freshly squeezed orange juice, which many found tasty and filling.
However, some feedback indicated that the breakfast selection could be improved, particularly with more fruit varieties and fewer packaged products. Occasionally, the buffet would be limited or might not cater well to dietary differences. Despite these minor drawbacks, the overall sentiment towards the breakfast at Castelmar Hotel is positive with many guests acknowledging it as a good start to the day, reasonably priced and presented in a delightful setting.
At 'Castelmar Hotel,' the rooms offer a mix of experiences. On the positive side, they are frequently praised for their spaciousness and cleanliness with many guests appreciating the comfortable and well-maintained environment. Many rooms boast high ceilings and beautiful colonial-style decor, adding to the hotel's authentic Mexican charm. The central courtyard is another highlight, providing a bright and pleasant atmosphere for many of the rooms.
However, it's important to note that several rooms lack windows or natural light, making them quite dark inside. A number of rooms also suffer from outdated furnishings and can appear somewhat shabby or deteriorated. Additionally, some guests reported issues with noise, particularly in rooms facing the street or close to the hotel lobby.
While the rooms generally meet cleanliness standards and offer the basic amenities, they often lack modern updates and have small bathrooms. Despite these drawbacks, the overall room size, comfort and unique architectural features provide a pleasant stay for those looking to experience the historic ambiance of Campeche.
While staying at the Castelmar Hotel, guests have mixed feelings regarding the beds. On the positive side, many reviewers found the mattresses and bedding quite comfortable, noting that the beds were large enough for two people and provided a good night's sleep. Several guests highlighted the cleanliness of the linens and the overall comfort of the beds.
However, a recurring concern among guests was the firmness of the mattresses with numerous reviewers describing the beds as hard or extremely hard. Some found the pillows to be equally firm, which detracted from their comfort. Additionally, a few guests mentioned issues with the beds being narrow or small, particularly in double rooms, which could affect couples looking for more sleeping space.
Despite the mixed reviews, it seems that the comfort of the beds largely depends on personal preference with some guests appreciating the firm support while others would have preferred softer sleeping arrangements.
Castelmar Hotel enjoys widespread acclaim for its cleanliness and well-maintained facilities. Reviewers frequently highlight the immaculate condition of both the common areas and guest rooms. Visitors appreciate the daily provision of fresh, clean towels and the overall upkeep of the hotel, describing it as very clean and comfortable.
The hotel's historic charm is complemented by the evident care in maintenance, making it both a visually appealing and hygienic environment. Several guests noted that the hotel's cleanliness standards were upheld rigorously, even supporting COVID-19 safety protocols.
While there are isolated mentions of cleanliness issues, such as mold in certain rooms and occasional oversight in thorough cleaning, the majority of reviews reflect positively on the hotel's sanitation. The hotel's location, combined with its cleanliness and welcoming decor, leaves a favorable impression on most visitors.
The staff at Castelmar Hotel consistently receive high praise for their friendliness and professionalism. Guests frequently describe the team as very friendly, accommodating and always ready to assist. Many reviewers highlight the attentiveness and warm demeanor of the staff, noting their efforts to make every guest feel welcome.
Exceptional customer service is a recurring theme with the reception staff often mentioned for their helpfulness and efficiency. The hotel manager is singled out as being super friendly and extraordinarily helpful, particularly in unexpected situations like last-minute tour cancellations. The housekeeping staff also earn commendations for their attentiveness and the friendly room service personnel add to the positive experience.
Despite a few mentions of unenthusiastic or unkind staff members, the overall sentiment is overwhelmingly positive. Guests appreciate the staff's readiness to assist with anything from transportation to tours and value their ability to communicate effectively in English.
In summary, the staff at Castelmar Hotel play a significant role in enhancing the guest experience through their attentive, friendly and professional service. Their warmth and dedication ensure a welcoming environment, making a stay at the hotel memorable.
The reviews of Castelmar Hotel reflect a recurring issue with the Wi-Fi service. Guests frequently reported that the Wi-Fi signal was weak and often unreliable with some mentioning that it almost didn't work at all. Many guests indicated that the internet connection in their rooms was poor with numerous instances of intermittent service and inconsistent broadband. For those staying on the second floor or in certain rooms, like room 214, the connection seemed particularly problematic, often dropping out or not working despite advertisements. Some visitors found that the only reliable internet connection was near the pool, in the hallway or in the lobby, hinting at an uneven distribution of Wi-Fi strength throughout the hotel premises. Overall, the consensus points to significant room for improvement in the Wi-Fi service to meet the expectations of modern travelers.
The pool at Castelmar Hotel receives consistently high praise from guests, noted for being a refreshing and pleasant retreat. Guests appreciate the clean and well-maintained pool area, which provides a perfect spot to cool off from the heat. The pool is described using various positive terms such as "great," "lovely," and "superb," and is valued for its ability to provide relaxation.
Despite its varied descriptions in size—ranging from "small" to "large"—the pool is generally seen as a valuable amenity, enhancing the guest experience. It is particularly appreciated on hot afternoons and several reviews mention the convenience of having extra towels supplied. The courtyard setting around the pool adds to the charm and offers a peaceful environment.
Some reviews highlighted specific features such as the depth of the pool and the comfort of having poolside rooms. A few reviews note minor downsides, such as the pool being shaded or a bit cold and suggestions for more decoration. However, the overall sentiment is overwhelmingly positive, making the Castelmar Hotel's pool a much-loved feature that guests look forward to enjoying during their stay.
Castelmar Hotel stands out as a prime destination for families looking for a comfortable and welcoming retreat. Numerous reviews emphasize the hotel's family-friendly nature, making it a suitable choice for travelers with kids. Visitors repeatedly praise the hotel for being well-arranged for families with cozy and comfortable accommodations specifically tailored to meet the needs of family stays. The environment is described as both child-friendly and family-oriented, fostering a genuinely inviting atmosphere.
Guests highlight that their children really enjoyed staying at the hotel, which points to the efforts made to cater to younger visitors. Despite a few comments about the hardness of the beds, the overall experience appears to be pleasant as families express satisfaction with their stay.
Moreover, the staff's friendliness leaves a positive impression, contributing to the hotel's warm and hospitable environment. This customer-centric approach extends to accommodating special circumstances, such as extending stays in the same room when needed, further showcasing the attentiveness towards their guests' comfort.
In summary, Castelmar Hotel is a well-regarded option for families, offering a cozy and family-friendly atmosphere that caters to both parents and children alike, ensuring an enjoyable stay for all.
Castelmar Hotel excels in many areas, making it a commendable choice within its category. With an excellent location in the historic center of Campeche, the hotel offers high-quality service and top-notch facilities. Guests appreciated the attentive and helpful staff, contributing to a good overall experience.
The hotel boasts a beautiful building with private parking, a great swimming pool and a four-star standard brunch, making it ideal for family stays. The overall condition of the hotel has been praised, highlighting its impressive value for money.
The rooms are described as four-star, equipped with excellent facilities. However, some guests feel the bedding could be improved and that certain aspects fell below their expectations for a four-star rating. Despite this, the hotel maintains its standing with excellent breakfast value and affordable pricing.
Castelmar Hotel is recommended for those seeking good value for money and a pleasant stay in a historical setting.
Castelmar Hotel offers a range of convenient parking options for guests. For those traveling by car, the hotel provides its own parking lot, ensuring that parking is both accessible and straightforward. Additionally, free parking is available just 50 meters from the property, providing further ease for those needing a spot for their vehicle. Guests also benefit from the security of closed and private parking facilities, located conveniently across the street. Overall, Castelmar Hotel's commitment to accessible and complimentary parking solutions enhances the stay for guests with a vehicle.
The outdoor pool at Castelmar Hotel receives a range of impressions with many guests highlighting its charm and pleasant ambiance despite its small size. The pool is described as nice, beautiful and well-maintained, offering a cosy atmosphere with loungers available for relaxation. Some guests note that the pool is shallow and cold, but it remains a nice spot for cooling off and enjoying the updated courtyard setting. Overall, the pool is a welcomed feature, appreciated for its seclusion and quaint atmosphere.
Nestled in the heart of Campeche's historic center, the Castelmar Hotel stands as an elegant testament to colonial grandeur. This beautifully maintained property showcases stunning colonial architecture, exuding charm and character that captivate visitors instantly. Formerly a barracks, the hotel artfully preserves its historical essence, offering a journey through time within its splendorous walls.
With delightful patios and original features intact, this boutique hotel offers an authentic Mexican experience, ideal for enthusiasts of traditional, bygone-era constructions. The colonial decoration style and well-restored spaces imbue the hotel with an old-world charm and historical ambiance.
Conveniently located near the Zocalo and just 100 meters from the town ramparts, Castelmar Hotel presents an excellent opportunity to explore the UNESCO-protected historic center of Campeche. This colonial house organized around a pretty patio, ensures an inspiring stay in a hotel full of history and charm.
Nestled within the picturesque city of Campeche, Castelmar Hotel emanates a charming boutique feel, offering guests a cozy atmosphere. This beautiful old Hacienda-style establishment is adorned with stylish, old-fashioned furniture, exuding a colonial charm that captivates every visitor. The hotel seamlessly blends the historic with the stylish, featuring Corinthian columns throughout its courtyard that add to its small boutique ambiance.
The well-designed building is strategically located next to the town walls, allowing easy exploration of Campeche’s quaint and storied streets. Guests find the inn spacious and well-decorated, creating a comfortable base from which to discover the city's colonial charm. The courtyard, rich in character and lined with beautiful plants, further enhances the hotel's inviting setting.
Castelmar Hotel stands out for its unique marriage of historical ambiance and modern-day comfort. Whether wandering through its nice old city center or relaxing in the beautiful patio, every corner of this establishment reflects its storied past. The hotel with its good facilities and its meticulously preserved colonial style, offers a characterful and charming retreat, making each stay a memorable one.
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Location
Thanks to its strategic position, visitors can comfortably discover all of Campeche's historical charm on foot. The central location also means that streets bustling with restaurants and bars are only steps away. In addition to its favorable setting for city exploration, the hotel offers convenient amenities such as private parking and an inviting swimming pool, making it both a practical and enjoyable place to stay. The charming colonial-style architecture of the establishment complements its surroundings, adding to the authentic experience of staying in this beautiful, historic city. The combination of location, convenience and historical ambiance makes 'Castelmar Hotel' a standout choice for travelers looking to immerse themselves in Campeche’s rich cultural heritage.
Breakfast
A variety of breakfast options are available, including both continental and traditional Mexican dishes. Guests appreciated the all-you-can-eat buffet for its efficiency and range of choices. The breakfast often includes items like eggs cooked to order, chilaquiles and freshly squeezed orange juice, which many found tasty and filling.
However, some feedback indicated that the breakfast selection could be improved, particularly with more fruit varieties and fewer packaged products. Occasionally, the buffet would be limited or might not cater well to dietary differences. Despite these minor drawbacks, the overall sentiment towards the breakfast at Castelmar Hotel is positive with many guests acknowledging it as a good start to the day, reasonably priced and presented in a delightful setting.
Rooms
However, it's important to note that several rooms lack windows or natural light, making them quite dark inside. A number of rooms also suffer from outdated furnishings and can appear somewhat shabby or deteriorated. Additionally, some guests reported issues with noise, particularly in rooms facing the street or close to the hotel lobby.
While the rooms generally meet cleanliness standards and offer the basic amenities, they often lack modern updates and have small bathrooms. Despite these drawbacks, the overall room size, comfort and unique architectural features provide a pleasant stay for those looking to experience the historic ambiance of Campeche.
Beds
However, a recurring concern among guests was the firmness of the mattresses with numerous reviewers describing the beds as hard or extremely hard. Some found the pillows to be equally firm, which detracted from their comfort. Additionally, a few guests mentioned issues with the beds being narrow or small, particularly in double rooms, which could affect couples looking for more sleeping space.
Despite the mixed reviews, it seems that the comfort of the beds largely depends on personal preference with some guests appreciating the firm support while others would have preferred softer sleeping arrangements.
Cleanliness
The hotel's historic charm is complemented by the evident care in maintenance, making it both a visually appealing and hygienic environment. Several guests noted that the hotel's cleanliness standards were upheld rigorously, even supporting COVID-19 safety protocols.
While there are isolated mentions of cleanliness issues, such as mold in certain rooms and occasional oversight in thorough cleaning, the majority of reviews reflect positively on the hotel's sanitation. The hotel's location, combined with its cleanliness and welcoming decor, leaves a favorable impression on most visitors.
Staff
Exceptional customer service is a recurring theme with the reception staff often mentioned for their helpfulness and efficiency. The hotel manager is singled out as being super friendly and extraordinarily helpful, particularly in unexpected situations like last-minute tour cancellations. The housekeeping staff also earn commendations for their attentiveness and the friendly room service personnel add to the positive experience.
Despite a few mentions of unenthusiastic or unkind staff members, the overall sentiment is overwhelmingly positive. Guests appreciate the staff's readiness to assist with anything from transportation to tours and value their ability to communicate effectively in English.
In summary, the staff at Castelmar Hotel play a significant role in enhancing the guest experience through their attentive, friendly and professional service. Their warmth and dedication ensure a welcoming environment, making a stay at the hotel memorable.
Wi-Fi
Pool
Despite its varied descriptions in size—ranging from "small" to "large"—the pool is generally seen as a valuable amenity, enhancing the guest experience. It is particularly appreciated on hot afternoons and several reviews mention the convenience of having extra towels supplied. The courtyard setting around the pool adds to the charm and offers a peaceful environment.
Some reviews highlighted specific features such as the depth of the pool and the comfort of having poolside rooms. A few reviews note minor downsides, such as the pool being shaded or a bit cold and suggestions for more decoration. However, the overall sentiment is overwhelmingly positive, making the Castelmar Hotel's pool a much-loved feature that guests look forward to enjoying during their stay.
Family
Guests highlight that their children really enjoyed staying at the hotel, which points to the efforts made to cater to younger visitors. Despite a few comments about the hardness of the beds, the overall experience appears to be pleasant as families express satisfaction with their stay.
Moreover, the staff's friendliness leaves a positive impression, contributing to the hotel's warm and hospitable environment. This customer-centric approach extends to accommodating special circumstances, such as extending stays in the same room when needed, further showcasing the attentiveness towards their guests' comfort.
In summary, Castelmar Hotel is a well-regarded option for families, offering a cozy and family-friendly atmosphere that caters to both parents and children alike, ensuring an enjoyable stay for all.
4 Star
The hotel boasts a beautiful building with private parking, a great swimming pool and a four-star standard brunch, making it ideal for family stays. The overall condition of the hotel has been praised, highlighting its impressive value for money.
The rooms are described as four-star, equipped with excellent facilities. However, some guests feel the bedding could be improved and that certain aspects fell below their expectations for a four-star rating. Despite this, the hotel maintains its standing with excellent breakfast value and affordable pricing.
Castelmar Hotel is recommended for those seeking good value for money and a pleasant stay in a historical setting.
Accessible
Outdoor Pool
Historic
With delightful patios and original features intact, this boutique hotel offers an authentic Mexican experience, ideal for enthusiasts of traditional, bygone-era constructions. The colonial decoration style and well-restored spaces imbue the hotel with an old-world charm and historical ambiance.
Conveniently located near the Zocalo and just 100 meters from the town ramparts, Castelmar Hotel presents an excellent opportunity to explore the UNESCO-protected historic center of Campeche. This colonial house organized around a pretty patio, ensures an inspiring stay in a hotel full of history and charm.
Boutique-Style
The well-designed building is strategically located next to the town walls, allowing easy exploration of Campeche’s quaint and storied streets. Guests find the inn spacious and well-decorated, creating a comfortable base from which to discover the city's colonial charm. The courtyard, rich in character and lined with beautiful plants, further enhances the hotel's inviting setting.
Castelmar Hotel stands out for its unique marriage of historical ambiance and modern-day comfort. Whether wandering through its nice old city center or relaxing in the beautiful patio, every corner of this establishment reflects its storied past. The hotel with its good facilities and its meticulously preserved colonial style, offers a characterful and charming retreat, making each stay a memorable one.
Yes, Castelmar Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Castelmar Hotel.
No, Castelmar Hotel doesn't allow dogs.
No, parking facilities aren't available at Castelmar Hotel.
No, Castelmar Hotel doesn't have a gym.
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