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Summary of reviewsRydges Campbelltown enjoys a prime location, praised for its centrality and accessibility to various amenities, such as supermarkets, restaurants, entertainment centers and the local arts and aquatic centers. The hotel's proximity to the freeway, public transport and Campbelltown CBD makes commuting easy, while its serene surroundings ensure a peaceful environment.
Guests have mixed feelings about the breakfast offered at the hotel. While some appreciate the variety and quality, describing it as great and wonderful, others criticize it for being overpriced and inconsistent in freshness. The dinner experience, particularly at the OTIS restaurant and bar, generally receives positive feedback with high praise for the quality of the food, cleanliness and polite service, despite some issues with specific dishes and room service.
The rooms at Rydges Campbelltown are well-regarded for being modern, spacious and clean with comfortable beds that many guests find exceptionally cozy. However, some mentions of outdated furnishings and minor issues like inadequate lighting have been noted. The hotel's high cleanliness standards are consistently praised, contributing to a pleasant stay.
Staff at Rydges Campbelltown receive commendations for their friendliness and helpfulness, enhancing the welcoming atmosphere. Specific mentions of exceptional service from staff members at reception and the bar add to the positive guest experiences.
Free WiFi is available, though some guests report problems with reliability and the Chromecast functionality. The hotel's partnership with Aquafit provides access to excellent fitness amenities, including a gym and pool, but better communication about this benefit is suggested.
Parking is highly convenient with plenty of secure, free options both above-ground and underground. The family-friendly nature of the hotel, along with the incredibly comfortable beds, makes it a favorable choice for families and ensures a restful stay for guests.
Business travelers find Rydges Campbelltown suitable for work trips, thanks to its excellent conference room, business center facilities and efficient check-in and check-out processes. Overall, Rydges Campbelltown offers a clean, comfortable and well-located accommodation option with attentive staff and convenient amenities. Show more
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Categories
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Room Types
Standard Queen RoomThese hotel rooms offer new and modern furniture and fittings. Bedding is one king size bed.
Standard Twin RoomThese hotel rooms offer new and modern furniture and fittings. Bedding is 2 single beds.
Executive King RoomThese hotel rooms are spacious and offer new and modern furniture and fittings, with a balcony. Bedding is one king-size bed.
Executive King SpaThese hotel rooms are spacious and offer new and modern furniture and fittings, with a balcony. Bedding is one king-size bed.
Superior Double RoomThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a tea and coffee maker, a wardrobe, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 2 beds.
King Room with Garden ViewThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Staycation Package - Standard Queen, Free A la carte breakfast for 2, Free parking, Free Room upgrade subject to availabilityProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Staycation Package - Standard Twin Room, Free A la carte breakfast for 2, Free parking, Free Room upgrade subject to availabilityProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room features air conditioning, a minibar, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 2 beds.
Better Together Sale - Standard Queen Room with Free Parking, Breakfast & 12:00 Late Check Out - Kids Eat FreeThis room includes free car parking, late check out at noon, free breakfast and complimentary kids meals (T&Cs apply).
Better Together Sale - Standard Twin Room with Free Parking, Breakfast & 12:00 Late Check Out - Kids Eat FreeThis room includes free car parking, late check out at noon, free breakfast and complimentary kids meals (T&Cs apply).
Guest Reviews
8.3
Very Good
Location
The location of Rydges Campbelltown consistently receives praise from guests for its centrality and accessibility. Many reviews highlight its convenience, being close to a variety of amenities such as supermarkets, restaurants and entertainment centers. It's also described as well-located near Campbelltown’s main facilities, the local arts centre, aquatic centre and gym.
Guests appreciate the easy access to public transport, while proximity to the freeway and the Campbelltown CBD makes commuting straightforward. The hotel is easily found and conveniently positioned for attending events at local clubs and venues. Its location, just a 45-minute drive from Sydney Airport, is particularly noted for being practical for travelers.
The surrounding area is described as serene, offering a peaceful environment despite its centrality. For those attending specific events, such as at the Menangle racetrack or family gatherings, the hotel's proximity is highly valued. The combination of a prime spot and great facilities makes Rydges Campbelltown an attractive choice for many visitors.
Breakfast
Guests at Rydges Campbelltown have shared mixed reviews regarding the breakfast experience at the hotel. On the positive side, many guests described the breakfast as great, delicious, excellent and wonderful with some highlighting a good variety of food options available. The buffet was often praised for being substantial with ample choices to suit various tastes and certain reviewers even acknowledged the presence of a chef, contributing to a more personalized breakfast experience.
However, there are notable criticisms as well. Several guests found the breakfast to be overpriced and not offering enough value for the cost. Complaints about the freshness of the food, lack of variety in options and poor quality of hot items such as bacon and coffee were common. Some reviewers mentioned the breakfast buffet as being average, cold and in need of improvement. A few also pointed out issues with restocking items and the absence of basic necessities like cutlery.
In summary, while the breakfast at Rydges Campbelltown receives high marks for variety and quality from some guests, it also faces significant criticism for being overpriced and inconsistent in terms of freshness and selection.
Dinner
Rydges Campbelltown features a pleasant dining experience, particularly at the OTIS restaurant and bar. Guests generally enjoyed their dinner, praising both the quality of the food and the good selection of beers available. The restaurant and its staff often received positive remarks for cleanliness, service and politeness. Diners appreciated meals like chicken and pappardelle and found dessert to be particularly excellent.
However, there were mixed reviews regarding specific dishes and the availability of room service. Some guests found certain items less satisfying, describing some entrees as dry or bland and there were issues with room service quality with mentions of inedible dishes and poor responses from staff. Additionally, the operating hours of the restaurant posed an inconvenience for some with the restaurant closing early and not operating on Sundays. Vegan and gluten-free options were noted as areas for improvement.
Despite a few drawbacks, the overall dining experience at Rydges Campbelltown remains positive, making it a solid choice for a satisfying meal while staying at the hotel. The close proximity to the Catholic club for a nightcap and the nice ambiance of the OTIS restaurant and bar add to the overall appeal.
Rooms
Rydges Campbelltown offers a mix of modern, spacious and well-appointed rooms that are generally clean and comfortable. Many guests appreciate the room size and the quality of bed linens, highlighting the rooms as being very modern and stylish. The beds are often noted for their comfort and overall cleanliness is a consistent positive point across reviews. Some guests also mention nice additional touches like supplied tea and coffee, early readiness of rooms and quiet surroundings with no noise disturbance from other rooms.
However, there are mentions of some rooms being small, outdated and in need of upgrades. A few rooms have issues like inadequate lighting, low water pressure and being too warm even with the aircon on. Some guests encountered musty smells and certain rooms overlooked less desirable views such as roads. The bathrooms, while generally clean, have been described as standard and, in some cases, outdated.
Conclusively, while the rooms at Rydges Campbelltown generally provide a clean, comfortable and spacious stay with modern amenities, there are a few areas for improvement to ensure a consistently positive experience for all guests.
Beds
At Rydges Campbelltown, guests consistently praise the comfort of the beds, often describing them as very comfortable, incredibly comfortable and even insanely comfortable. Many reviewers highlight the comfort of both the bed and pillows with some noting the quality of the bed linen and mattress. Various comments reference the beds as comfy, super comfy and extremely comfortable, adding that they contributed to a restful sleep.
The hotel offers king-size beds which many guests find spacious and luxurious. Even though there are a few remarks about beds being a bit hard or lumpy, the consensus is overwhelmingly positive regarding the comfort of the bedding. Additionally, several guests mention clean and spacious rooms, enhancing the overall accommodation experience.
For those lucky enough to experience it, the extraordinarily comfortable beds at Rydges Campbelltown seem to be a highlight of their stay, making it hard for guests to leave and return to daily routines.
Cleanliness
When staying at 'Rydges Campbelltown,' guests consistently highlight the impressive level of cleanliness across the hotel. The rooms are frequently described as very clean, tidy and fresh with many appreciating the well-presented, modern and stylish spaces. The hotel's cleaning standards are exceptionally high with rooms often being described as immaculate, spotlessly clean and very welcoming. Guests find the rooms to be comfortable, spacious and well-appointed, contributing to an overall pleasant stay.
Despite some minor issues such as occasional outdated furnishings and a few complaints about leaking shower heads, the positive reviews heavily emphasize the hotel's cleanliness and comfort. Many guests also mention the friendly and helpful staff, which enhances the welcoming atmosphere of the hotel.
In summary, 'Rydges Campbelltown' prides itself on maintaining high hygiene standards, ensuring guests enjoy a clean, comfortable and modern environment.
Staff
The reviews for Rydges Campbelltown frequently praised the staff for their friendliness and helpfulness, creating a welcoming environment for guests. Numerous mentions highlight the team as exceptionally helpful with specific commendations for being professional, courteous and attentive. Monique at reception is singled out for being awesome and the lady receptionist at Aquafit is noted for excellent customer service. The front desk staff receives mixed reviews—most are described as friendly and professional, though a few guests felt they could be more pleasant and smile more. The bar staff received positive feedback for assisting with menu guidance at the Otis bar. Overall, guests consistently emphasize the accommodating, warm and professional demeanor of the staff, contributing to a positive overall experience at the hotel.
Wi-Fi
Rydges Campbelltown offers guests complimentary internet access, which is appreciated by many. However, feedback suggests a range of experiences with the WiFi quality. Some guests found the internet speed to be very good, enhancing their stay. On the downside, there were consistent issues with the reliability of the internet connection. The Chromecast functionality had recurring problems with disconnections, making it challenging to watch movies. Furthermore, the TVs had a low volume cap, which could be inconvenient for some. Overall, while the hotel provides free internet, improvements in WiFi stability and user experience with the television are needed for better guest satisfaction.
Gym
Rydges Campbelltown offers guests excellent fitness amenities with particular praise for the partnership with Aquafit, providing complimentary access to its well-equipped and clean gym as well as the pool. Although the hotel itself does not feature a 24-hour gym facility onsite, the access to Aquafit just across the road is highly appreciated and described as amazing. Some guests also highlighted the need for better communication from the staff regarding this complimentary access.
Parking
Rydges Campbelltown boasts a highly convenient parking experience for its guests. With plenty of free parking options, including secure and underground facilities, visitors can rest assured that their vehicles are safe. The hotel's location also makes parking accessible and straightforward with easy parking right beside the hotel. The availability of both above-ground and undercover spots ensures that parking is never an issue, providing ample space for all guests.
The underground parking is particularly noted for its security, although it's worth mentioning the steep access and low height clearance that might be a consideration for some. Night-time security adds an extra layer of reassurance, locking down the parking area for added safety. Overall, the parking facilities at Rydges Campbelltown receive positive feedback for their convenience, security and ample availability.
Family
Rydges Campbelltown consistently receives praise for being a family-friendly hotel, particularly noted for its suitability for guests traveling with children. Despite some concerns about facility access and long-term comfort, many guests find the hotel great for family stays and appreciate the welcoming environment for families, including those with young or adolescent children.
The location is deemed to be especially nice for families, providing a convenient base for gatherings, such as family Christmas events in Sydney. An additional standout feature is the staff, who are frequently described as terrific and fantastic, offering an impressive level of assistance and service that enhances the overall experience.
The positive reviews highlight that Rydges Campbelltown ensures a pleasant stay for both adults and children, making it a recommended choice for family trips.
Business
Rydges Campbelltown stands out as a business-friendly hotel, conveniently located for professionals. The conference room is excellent and the business center facilities are particularly useful for those on work trips. Quick check-in and check-out processes make it easy to manage time efficiently. Overall, this hotel is well-suited for business travelers with its range of business services and amenities tailored to support their needs.
No, Rydges Campbelltown doesn't have any pool.
No, a spa isn't available at Rydges Campbelltown.
No, Rydges Campbelltown doesn't allow dogs.
Yes, parking facilities are available at Rydges Campbelltown.