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Summary of reviewsCasa Rural Ortulane emerges as a delightful rural retreat with an enviable location offering a serene balance between nature and urban convenience. Situated on the outskirts of town, it provides easy access to the vibrant city of Bilbao and the picturesque Sopelana beach via a nearby metro station. Guests appreciate its tranquil setting, coupled with close proximity to local amenities and attractions, enhancing the overall experience of exploring the region.
The hospitality offered by Jon, the host, is a standout feature, with guests commending his warm, attentive, and accommodating nature. His dedication to providing exceptional service is reflected in his eagerness to share valuable local insights and assist with any guest needs.
The rooms at Casa Rural Ortulane are spacious and comfortable, pleasing visitors with their cleanliness and overall hospitality. Although feedback on bed comfort varies, with some guests noting issues with spring-based mattresses, many others find their accommodations pleasant. Additionally, the patio provides an inviting outdoor space that guests enjoy.
When it comes to breakfast, the establishment offers a simple yet adequate spread, particularly appreciated for its budget-friendly pricing of just four euros. The breakfast, including items like toast and pastries, provides a convenient start to the day, with the flexibility of self-service being highlighted. Some suggest improvements could be made by adding more variety, such as fruit or protein options. Nonetheless, the welcoming atmosphere, enhanced by the host’s personable service, contributes positively to the breakfast experience.
Cleanliness reviews are mixed, with many guests finding the property spotless, while others point out specific areas that could use attention, such as musty smells in the rooms and issues in some bathrooms. The need for improvement in linens and towels is also noted. Despite these criticisms, the kindness and helpfulness of the staff greatly contribute to a positive overall experience.
Overall, Casa Rural Ortulane offers a peaceful and accessible countryside escape with a strong emphasis on exceptional hospitality, making it a recommended option for travelers seeking to enjoy both Bilbao and the region's natural beauty. Show more
Read review summaries for all categories
Categories
Country House with Parking
Cheap Country House
Small Country House
3-Star Country House
Room Types
Double RoomFeaturing wooden floors, this heated room comes with a TV. The private bathroom includes a shower. Towels and bed linen are provided.
Single RoomFeaturing wooden floors, this heated room comes with a TV. The private bathroom includes a shower. Towels and bed linen are provided.
Guest Reviews
8.1
Very Good
Location
Casa Rural Ortulane boasts an exceptionally strategic location that provides guests with a harmonious balance between the tranquility of nature and the convenience of urban access. Nestled in a quiet area on the edge of town, the accommodation is just a stone's throw from the metro station, offering easy and swift access to Bilbao. Visitors have noted that reaching the city center or the beautiful Sopelana beach is a breeze, with both destinations just minutes away via the metro.
The setting is described as bucolic, with calm surroundings that offer a peaceful retreat. Despite its serene atmosphere, the property is conveniently close to nearby points of interest including local villages, bars, and a great restaurant, making it ideally situated for exploring the region. Guests appreciate the proximity to essential services and the coast, enhancing the overall experience.
Jon, the host, receives high praise for his warm and attentive service, providing a friendly and familiar atmosphere. With its combination of peaceful natural setting and excellent connectivity, Casa Rural Ortulane stands out as a perfect choice for travelers looking to explore Bilbao and its surroundings while enjoying the tranquility of the countryside.
Breakfast
Casa Rural Ortulane provides a simple breakfast experience that guests generally find to be adequate given its cost. Priced at four euros, the breakfast boasts a variety of options including milk with coffee or Colacao, orange juice, sliced bread for toasting topped with olive oil or jam, cereal, muffins, and croissants. Guests appreciate the flexibility to prepare breakfast themselves at any time, enhancing the convenience factor of the meal. Additionally, the friendly and excellent treatment by the host, Mr. John, during breakfast is often highlighted.
While the breakfast is deemed basic and good by many, some suggest improvements could be made. The lack of fruit and protein are mentioned as areas for potential enhancement, as well as the introduction of more savory options. For those seeking something different, breakfast at Asua Berri, a nearby bakery, is recommended for its delicious sandwiches and good coffee. Overall, Casa Rural Ortulane's breakfast offers a range of items and a welcoming host, making it a decent start to the day for budget-conscious travelers.
Rooms
Casa Rural Ortulane offers visitors a pleasant stay with its notably spacious rooms, frequently described as large and comfortable. Guests appreciate the cleanliness and hospitality provided, with consistent mentions of tidy accommodations. While some elements of decor may be plain and simple, the comfort of the rooms overall is a common highlight.
The bathrooms receive praise for their size, being both large and spacious, although there's a note about showers being somewhat tight for taller individuals. Despite occasional comments about musty smells, the general sentiment remains positive regarding the room atmosphere.
The hotel beds, while spring-based, do not receive the same level of comfort praise as the rooms themselves, with a few mentioning discomfort. However, the patio adds a lovely touch, enhancing the overall guest experience. In terms of service, the owner is recognized for kindness and providing useful information, contributing to an overall welcoming and accommodating environment. Casa Rural Ortulane's location further complements its appeal, making it a good choice for those seeking a spacious and comfortable stay.
Beds
Casa Rural Ortulane receives mixed feedback from guests regarding its beds, with comfort levels often varying between reviewers. While several guests appreciate the comfortable beds, others note specific issues such as mattresses sagging in the middle and beds being either too hard or too soft. Some guests mention the beds are uncomfortable due to spring-based mattresses and associated noise. Despite these critiques, the hotel offers non-spring-based mattress options which are appreciated by some visitors. Overall, while bed comfort at Casa Rural Ortulane seems to vary, there are positive mentions which suggest that certain room selections may cater better to guests’ comfort preferences.
Cleanliness
Casa Rural Ortulane offers a mixed experience when it comes to cleanliness, with both positive and negative aspects noted by its guests. Some visitors appreciate the clean environment and describe the place as very clean and spotless, highlighting that the cleanliness adds to the property’s charm. However, there are several criticisms regarding specific areas that detract from the overall experience. Such areas include rooms that are reportedly dirty and poorly maintained, and bathrooms that have noticeable issues like mold and grime. The linens and towels are perceived as rough and stiff, indicating that these details could be improved. Despite these concerns, the staff receives praise for being kind and helpful, providing valuable recommendations for local places to visit and eat. While there is potential in the property’s charm and certain aspects of its cleanliness, some elements require attention to meet guests’ expectations fully.
Staff
The reviews of Casa Rural Ortulane highlight the exceptional hospitality of its owner, Jon. Visitors consistently praise him as a friendly, accommodating, and helpful gentleman, who goes above and beyond to ensure a pleasant stay. Jon is noted for being available and attentive, offering insightful advice about the local area and lesser-known attractions, making guests feel comfortable from the moment they arrive. His willingness to assist in any situation, such as helping with a car issue, showcases his commitment to excellent personal service. Jon's kindness and flexibility make him an outstanding host, contributing significantly to the positive experiences of those who stay at Casa Rural Ortulane.
No, Casa Rural Ortulane doesn't have any pool.
No, a spa isn't available at Casa Rural Ortulane.
No, Casa Rural Ortulane doesn't allow dogs.
Yes, parking facilities are available at Casa Rural Ortulane.