Holiday Inn Express Cambridge West - Cambourne by IHG
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Summary of reviewsHoliday Inn Express Cambridge West - Cambourne by IHG, delivers a highly attributable experience for various traveler needs. The location is a significant advantage, offering a tranquil setting yet easy access to Cambridge and major routes like the A14/M11. It's a perfect blend of serenity and convenience, although some may find it slightly isolated without a car. Nevertheless, the nearby amenities and efficient bus service make it a strategic base for both business and leisure travelers.
Breakfast at the hotel receives ample praise for its variety and quality. With an extensive selection of both continental and hot options, the offerings cater well to various dietary preferences, including vegetarian, vegan and halal. Although the breakfast area can become crowded and some hot items less than perfectly managed, the overall experience leaves guests satisfied and well-prepared for the day.
Rooms at the hotel stand out for their modern, stylish design and high comfort. Guests frequently highlight the cleanliness and pleasant furnishings, praising the spaciousness and amenities provided. While some rooms might feel a bit tight for larger parties, the overall contemporary and inviting atmosphere of the hotel makes for a comfortable stay, complemented by a welcoming reception and bar area.
Cleanliness is a defining feature of the hotel with guests commending the immaculate upkeep of both public spaces and private rooms. The hotel’s fresh, modern appearance enhances its appeal, ensuring a pleasant and hygienic stay for visitors.
The staff at Holiday Inn Express Cambridge West - Cambourne consistently receive high marks for their friendly and efficient service. From the reception to the breakfast area, the team’s professionalism and willingness to go above and beyond create a warm and inviting atmosphere, enhancing the overall guest experience.
WiFi service is another strong point with the majority of guests appreciating the high-speed, reliable connection throughout the hotel. However, there are occasional mentions of connectivity issues.
Parking is highly praised for being free, plentiful and secure, making it a straightforward and convenient process for guests. Additionally, the presence of EV charging points is a noted benefit, adding to the convenience for electric vehicle owners.
For families, the hotel offers a welcoming and accommodating environment. Family rooms are well-sized and the comprehensive breakfast is a highlight for guests of all ages. Despite some small rooms for larger families, amenities such as comfortable sofa beds and interconnected rooms ensure a pleasant stay.
Overall, Holiday Inn Express Cambridge West - Cambourne excels in providing a comfortable, convenient and clean environment, marked by friendly staff and modern amenities. Its blend of tranquility and accessibility makes it a highly favored choice for diverse traveler needs.
Categories
Breakfast at the hotel receives ample praise for its variety and quality. With an extensive selection of both continental and hot options, the offerings cater well to various dietary preferences, including vegetarian, vegan and halal. Although the breakfast area can become crowded and some hot items less than perfectly managed, the overall experience leaves guests satisfied and well-prepared for the day.
Rooms at the hotel stand out for their modern, stylish design and high comfort. Guests frequently highlight the cleanliness and pleasant furnishings, praising the spaciousness and amenities provided. While some rooms might feel a bit tight for larger parties, the overall contemporary and inviting atmosphere of the hotel makes for a comfortable stay, complemented by a welcoming reception and bar area.
Cleanliness is a defining feature of the hotel with guests commending the immaculate upkeep of both public spaces and private rooms. The hotel’s fresh, modern appearance enhances its appeal, ensuring a pleasant and hygienic stay for visitors.
The staff at Holiday Inn Express Cambridge West - Cambourne consistently receive high marks for their friendly and efficient service. From the reception to the breakfast area, the team’s professionalism and willingness to go above and beyond create a warm and inviting atmosphere, enhancing the overall guest experience.
WiFi service is another strong point with the majority of guests appreciating the high-speed, reliable connection throughout the hotel. However, there are occasional mentions of connectivity issues.
Parking is highly praised for being free, plentiful and secure, making it a straightforward and convenient process for guests. Additionally, the presence of EV charging points is a noted benefit, adding to the convenience for electric vehicle owners.
For families, the hotel offers a welcoming and accommodating environment. Family rooms are well-sized and the comprehensive breakfast is a highlight for guests of all ages. Despite some small rooms for larger families, amenities such as comfortable sofa beds and interconnected rooms ensure a pleasant stay.
Overall, Holiday Inn Express Cambridge West - Cambourne excels in providing a comfortable, convenient and clean environment, marked by friendly staff and modern amenities. Its blend of tranquility and accessibility makes it a highly favored choice for diverse traveler needs.
Family Friendly Hotel
As part of the Holiday Inn Express chain, this hotel generally offers amenities suitable for families. It provides a comfortable base for exploring Cambridge and nearby attractions.
Dog Friendly Hotel
The hotel is lauded as a great place for dogs, allowing pets to stay and providing convenient ground floor rooms for easy access. Guests appreciate the well-laid-out areas in the foyer for socializing, which are both clean and safe for pets.
Business Hotel
Holiday Inn Express hotels usually provide basic business amenities such as Wi-Fi and meeting spaces.
Hotel with Parking
This hotel offers parking facilities, a convenient amenity for guests traveling by car.
EV charging stations
Accessible Hotel
Offers accessible rooms with necessary amenities and accessible public areas. The hotel provides a comfortable and convenient base for exploring Cambridge.
Hotel with EV Charging Stations
The hotel provides convenient and available EV charging points in the hotel car park. Guests appreciate the modern and well-laid-out rooms, complemented by the added benefit of electric car chargers.
3-Star Hotel
This modern hotel offers comfortable rooms and is appreciated for its cleanliness. It is located in Cambourne, providing a quieter environment. Guests can enjoy complimentary breakfast.
Guest Reviews
Holiday Inn Express Cambridge West - Cambourne by IHG, offers a highly praised and convenient location for guests. Nestled within a tranquil, peaceful setting, the hotel is easily accessible thanks to its proximity to major routes like the A14/M11 and a large parking area. The quick 20-minute drive into Cambridge and the efficient bus service departing every half hour make it a prime spot for those wishing to explore the city without the hassle of city-center parking.
The surrounding area boasts essential amenities and attractions within walking distance, such as a large supermarket, various eateries and a gas station. For business travelers, the location is ideal, providing easy access to local business parks and being a short drive from the Cambridge Park and Ride. The peaceful environment is also well-suited for visitors' relaxed stays with quiet, picturesque surroundings and convenient services for dog-walking enthusiasts.
However, the hotel's location might feel somewhat isolated for those without a car, as public transport to Cambridge takes about 30 minutes. Some reviews mentioned that the distance from Cambridge’s city center was farther than expected, making it slightly less convenient for those looking to immerse themselves in city activities extensively. For some, the area's limited dining options required taking additional transport or using delivery services. Despite this, the blend of a serene locale with excellent access to Cambridge makes it a favored choice for various types of travelers.
The breakfast at Holiday Inn Express Cambridge West - Cambourne by IHG generally receives positive remarks for its variety and quality, adding a pleasant start to the day for many guests. It's often described as "ample," "lovely," and "very good," with complimentary offerings that cover both continental and hot options. Many appreciated the wide selection and the freshness of the items with specific mentions of tasty brown toast, fabulous coffee and delicious breakfast bar.
Guests noted that breakfast is well organized with staff acting quickly to clear tables and replenish food. The inclusion of vegetarian, vegan and even halal options has been praised, catering to various dietary needs. The convenience of a buffet style, featuring hearty English breakfast items such as sausages, bacon, eggs, beans and more, is a high point for many.
However, some found the breakfast experience could be improved, pointing out issues like limited variety, long queues and occasionally lukewarm or poorly managed hot items. The breakfast area sometimes gets crowded, leading to waits and a chaotic atmosphere. A few guests expressed disappointment with the quality of specific items like scrambled eggs and sausages and some wished for more options like mushrooms, tomatoes and non-meat choices.
Despite these occasional hiccups, the breakfast is generally considered good with plenty of choice and excellent coffee, ensuring most guests leave satisfied and ready for their day.
Dinner at the Holiday Inn Express Cambridge West - Cambourne leaves much to be desired based on guest reviews. A common thread is the limited and unimaginative menu that fails to offer much variety or options with many diners finding the food quality subpar and the offerings overpriced. Guests noted that the evening meals often lacked fresh ingredients and options for those with dietary needs, such as gluten-free menus. The kitchen appears to struggle with consistency with some meals arriving cold or taking an excessive amount of time to be served. An occasional positive remark highlights certain dishes like pizza and chips, but these instances seem rare. The atmosphere of the dining area also comes across as uninviting, described as basic with an ambiance not conducive to lingering. While the menu includes 24-hour options, more comprehensive selections and attention to quality could significantly enhance the dining experience.
Holiday Inn Express Cambridge West - Cambourne by IHG, boasts rooms that impress with their modern, stylish design and high comfort. Guests frequently highlight the cleanliness and newness of the rooms, describing them as spotless and well-maintained. The rooms are well-furnished, offering all necessary amenities such as hair dryers, irons and coffee kettles and come equipped with modern features like USB sockets, mood lighting and air conditioning.
Comfort is a notable feature with many mentions of spacious rooms, comfortable beds and well-equipped bathrooms. The spacious rooms provide a good size for single travelers, couples and small families, although some guests found the rooms a bit tight for three people or larger families.
The hotel itself is described as a beautiful, tidy and modern place with a bright and accommodating atmosphere. The reception area and bar are large and inviting, contributing to an overall positive guest experience. Despite occasional mentions of rooms being small or overly warm, the general consensus is that the Holiday Inn Express Cambridge West - Cambourne provides a clean, comfortable and contemporary stay that meets diverse needs. The comprehensive breakfast and quiet location further enhance its appeal as a convenient and pleasant lodging choice.
The beds at Holiday Inn Express Cambridge West - Cambourne receive largely positive reviews from guests with many highlighting their comfort. Most visitors found the beds to be extremely comfortable and praised the quality of the pillows and bedding. Descriptions such as super comfortable, very comfy and amazingly comfy were frequently mentioned, emphasizing that guests had restful sleep experiences. Cleanliness was also a notable point with numerous mentions of spotlessly clean beds and bedding. A few comments touched on variability in bed firmness with some finding the mattresses either too hard or too soft and a couple of remarks noted issues with certain sofa beds being less comfortable. However, the overwhelming consensus affirms that the beds are well designed and conducive to a good night's sleep.
Situated about 8 kilometers from Cambridge, the Holiday Inn Express Cambridge West - Cambourne boasts a modern and up-to-date aesthetic that resonates with guests who have experienced its immaculate cleanliness. Described repeatedly as spotlessly clean, the hotel ensures hygiene and comfort in every corner, from the contemporary lobby to the crisp, fresh rooms.
Notably, the bathrooms receive high praise with guests noting the impressive shower facilities and the sheer cleanliness maintained throughout. The public areas, corridors and lobby perpetuate a fresh and welcoming atmosphere, cementing the hotel’s reputation for its stringent cleanliness standards.
Rooms are consistently highlighted for being exceptionally clean and well-maintained with comfortable beds and modern furnishings ensuring guests have a restful stay. The hotel's new appearance and meticulous upkeep contribute to an overall pleasant experience.
The breakfast at the hotel is also a standout feature, exceeding expectations with a comprehensive selection, although some guests noted congestion in the serving area. Despite minor maintenance issues like dusty upper-level windows and unwatered shrubs, the cleanliness across the property remains unrivaled.
Friendly staff complement the clean and quiet environment with the smooth check-in process adding to the efficient service. The Holiday Inn Express Cambridge West - Cambourne offers a bright, clean and modern haven, undeniably living up to its promise of cleanliness and high standards.
The staff at Holiday Inn Express Cambridge West - Cambourne consistently receive high praise for their friendliness and helpfulness. Guests frequently describe the team as polite, professional and welcoming, ensuring a seamless check-in and overall pleasant stay. Many highlight the super friendly nature of the staff with some even going above and beyond to address specific needs, such as sorting out connecting rooms or accommodating allergy requests. Cleanliness is another strong point with spotlessly clean rooms regularly mentioned alongside the staff's efficiency and attentiveness.
The reception staff, in particular, stand out for their courteous and hospitable service, creating a positive first impression. Breakfast experiences are enhanced by enthusiastic and efficient staff who maintain a cheerful demeanor even during busy periods. Guests appreciate the staff's efforts to maintain a warm and inviting atmosphere throughout the hotel, from the lobby to the dining area.
Despite occasional mentions of being understaffed during peak times, the team’s dedication to providing exceptional service is evident. Special commendations go to individuals like Jenna, Harry and Lizzy, whose exceptional customer service left a lasting impact on visitors. The night manager also receives specific praise for attentiveness and professionalism.
Overall, the staff at this hotel are consistently noted for their kindness, efficiency and willingness to ensure every guest has a comfortable and enjoyable stay.
The Holiday Inn Express Cambridge West - Cambourne by IHG, receives high marks for its WiFi service from many guests. Visitors frequently highlight the appreciation for free WiFi, describing it as good or very good in their rooms. The ultra high-speed and superfast connections were particularly praised with some noting the WiFi's excellent and amazing speed. In addition, guests found the WiFi to be reliable and strong throughout their stays with no notable issues reported. However, a few guests did mention that the WiFi could be slow or that it had a tendency to disconnect, indicating some room for improvement. Overall, the positive feedback overwhelmingly emphasizes the quality and availability of the WiFi at this hotel.
Holiday Inn Express Cambridge West - Cambourne offers a highly praised parking experience according to guest feedback. The hotel's parking is consistently described as free and plentiful, making it convenient for travelers. Whether arriving late or early, guests appreciate the ease and availability of parking spaces directly in front of the hotel. The parking area is spacious, well-lit and secure, ensuring both safety and comfort. Many reviews highlight the ample parking spots and spacious car park, which negate any issues of finding a suitable parking space. Additionally, the parking lot's easy accessibility and proximity to the hotel's entrance streamline the check-in process, adding to the overall positive experience. The inclusion of accessible and disabled parking spaces further enhances the convenience offered to guests. Overall, the parking situation at this hotel is a significant positive aspect repeatedly mentioned in guest feedback.
The Holiday Inn Express Cambridge West - Cambourne offers several noteworthy features for those traveling with electric vehicles. Reviewers consistently highlight the convenience and availability of EV charging points in the hotel car park. Guests appreciate the modern and well-laid-out rooms, complemented by the added benefit of electric car chargers which appear to be functioning well for the most part. The presence of these charging stations is seen as a great addition, making journeys much easier for electric vehicle owners. However, some guests noted the need for better marking of the electric car charger bays. The hotel's location near a park and ride facility to Cambridge adds additional convenience for exploring the area. Despite a few instances where EV chargers were not operational, the overall provision of charging facilities is considered a positive amenity for many travelers.
Holiday Inn Express Cambridge West - Cambourne by IHG, stands out as a welcoming retreat for families looking for convenience and comfort. Guests have frequently highlighted its family-oriented environment, making it especially suited for stays with young children and teenagers. The hotel offers family rooms of good size, tailored to accommodate multiple members comfortably, though some have noted that additional space for storage would be a welcome improvement.
Families staying at the hotel appreciate the varied and comprehensive breakfast options that cater to different tastes with children especially enjoying the spread. Though the evening meal options could be more extensive, the overall cleanliness and well-maintained environment contribute to a positive experience.
The staff at the hotel are noted for their friendliness, further enhancing the family-friendly atmosphere. Additionally, the hotel's accessibility and location make it perfect for short stays, family breaks and even family reunions. While there were occasional mentions of small room sizes for larger families, the hotel provides amenities like comfortable sofa beds and interconnected rooms to ensure a pleasant stay.
Overall, Holiday Inn Express Cambridge West - Cambourne presents itself as a cost-effective, family-friendly option ideal for visitors looking to explore the area or visit nearby family.
Holiday Inn Express Cambridge West - Cambourne is well-suited for business travelers, offering a range of amenities that cater specifically to their needs. The hotel boasts spacious and clean rooms equipped with a very useable desk and plenty of sockets for electrical equipment, making it easy to stay productive. Business-friendly amenities such as a business center, conference facilities and EV charging points add to its appeal.
Guests have appreciated the efficient and seamless check-in process, facilitated by the professional and friendly staff. The large parking lot and availability of a 24-hour restaurant enhance the convenience of staying here. Breakfast offerings are comprehensive with an all-you-can-eat buffet, although some travelers noted there could be room for improvement.
The hotel’s modern design and quiet atmosphere make it ideal for short business stays, ensuring comfort with clean large rooms and comfortable beds. It is located conveniently for business meetings and visiting Cambourne with nearby dining options and snacks available.
Overall, this hotel is highly recommended for those traveling on business, providing a great place to stay with excellent facilities and a welcoming, efficient environment.
Holiday Inn Express Cambridge West - Cambourne by IHG, gets high marks from guests for its dog-friendly policies and amenities. The hotel is lauded as a great place for dogs, allowing pets to stay and providing convenient ground floor rooms for easy access. Guests appreciate the well-laid-out areas in the foyer for socializing, which are both clean and safe for pets. It's noted as particularly helpful for those traveling with pets, as dogs are accepted and welcomed throughout the hotel.
The ability to have dinner in the evening with their dogs is another appreciated service, enhancing the overall dog-friendly experience. Some guests mention their dogs being allowed in various parts of the hotel and there are no issues with dogs being present in more communal areas such as breakfast spaces.
While there is a charge for dogs, it is generally seen as reasonable and guests express gratitude that pets are accommodated. The convenience and safety of having pet-friendly rooms contribute to an easy travel experience with dogs. Additionally, the hotel permits dogs in some rooms, making it practical for those whose pets are receiving treatment at the nearby university veterinary hospital.
Overall, the dog-friendly nature of the Holiday Inn Express Cambridge West - Cambourne is well-received by guests, making it a preferred choice for those traveling with their four-legged friends.
Location Show Map
Location
The surrounding area boasts essential amenities and attractions within walking distance, such as a large supermarket, various eateries and a gas station. For business travelers, the location is ideal, providing easy access to local business parks and being a short drive from the Cambridge Park and Ride. The peaceful environment is also well-suited for visitors' relaxed stays with quiet, picturesque surroundings and convenient services for dog-walking enthusiasts.
However, the hotel's location might feel somewhat isolated for those without a car, as public transport to Cambridge takes about 30 minutes. Some reviews mentioned that the distance from Cambridge’s city center was farther than expected, making it slightly less convenient for those looking to immerse themselves in city activities extensively. For some, the area's limited dining options required taking additional transport or using delivery services. Despite this, the blend of a serene locale with excellent access to Cambridge makes it a favored choice for various types of travelers.
Breakfast
Guests noted that breakfast is well organized with staff acting quickly to clear tables and replenish food. The inclusion of vegetarian, vegan and even halal options has been praised, catering to various dietary needs. The convenience of a buffet style, featuring hearty English breakfast items such as sausages, bacon, eggs, beans and more, is a high point for many.
However, some found the breakfast experience could be improved, pointing out issues like limited variety, long queues and occasionally lukewarm or poorly managed hot items. The breakfast area sometimes gets crowded, leading to waits and a chaotic atmosphere. A few guests expressed disappointment with the quality of specific items like scrambled eggs and sausages and some wished for more options like mushrooms, tomatoes and non-meat choices.
Despite these occasional hiccups, the breakfast is generally considered good with plenty of choice and excellent coffee, ensuring most guests leave satisfied and ready for their day.
Dinner
Rooms
Comfort is a notable feature with many mentions of spacious rooms, comfortable beds and well-equipped bathrooms. The spacious rooms provide a good size for single travelers, couples and small families, although some guests found the rooms a bit tight for three people or larger families.
The hotel itself is described as a beautiful, tidy and modern place with a bright and accommodating atmosphere. The reception area and bar are large and inviting, contributing to an overall positive guest experience. Despite occasional mentions of rooms being small or overly warm, the general consensus is that the Holiday Inn Express Cambridge West - Cambourne provides a clean, comfortable and contemporary stay that meets diverse needs. The comprehensive breakfast and quiet location further enhance its appeal as a convenient and pleasant lodging choice.
Beds
Cleanliness
Notably, the bathrooms receive high praise with guests noting the impressive shower facilities and the sheer cleanliness maintained throughout. The public areas, corridors and lobby perpetuate a fresh and welcoming atmosphere, cementing the hotel’s reputation for its stringent cleanliness standards.
Rooms are consistently highlighted for being exceptionally clean and well-maintained with comfortable beds and modern furnishings ensuring guests have a restful stay. The hotel's new appearance and meticulous upkeep contribute to an overall pleasant experience.
The breakfast at the hotel is also a standout feature, exceeding expectations with a comprehensive selection, although some guests noted congestion in the serving area. Despite minor maintenance issues like dusty upper-level windows and unwatered shrubs, the cleanliness across the property remains unrivaled.
Friendly staff complement the clean and quiet environment with the smooth check-in process adding to the efficient service. The Holiday Inn Express Cambridge West - Cambourne offers a bright, clean and modern haven, undeniably living up to its promise of cleanliness and high standards.
Staff
The reception staff, in particular, stand out for their courteous and hospitable service, creating a positive first impression. Breakfast experiences are enhanced by enthusiastic and efficient staff who maintain a cheerful demeanor even during busy periods. Guests appreciate the staff's efforts to maintain a warm and inviting atmosphere throughout the hotel, from the lobby to the dining area.
Despite occasional mentions of being understaffed during peak times, the team’s dedication to providing exceptional service is evident. Special commendations go to individuals like Jenna, Harry and Lizzy, whose exceptional customer service left a lasting impact on visitors. The night manager also receives specific praise for attentiveness and professionalism.
Overall, the staff at this hotel are consistently noted for their kindness, efficiency and willingness to ensure every guest has a comfortable and enjoyable stay.
Wi-Fi
Parking
EV charging stations
Family
Families staying at the hotel appreciate the varied and comprehensive breakfast options that cater to different tastes with children especially enjoying the spread. Though the evening meal options could be more extensive, the overall cleanliness and well-maintained environment contribute to a positive experience.
The staff at the hotel are noted for their friendliness, further enhancing the family-friendly atmosphere. Additionally, the hotel's accessibility and location make it perfect for short stays, family breaks and even family reunions. While there were occasional mentions of small room sizes for larger families, the hotel provides amenities like comfortable sofa beds and interconnected rooms to ensure a pleasant stay.
Overall, Holiday Inn Express Cambridge West - Cambourne presents itself as a cost-effective, family-friendly option ideal for visitors looking to explore the area or visit nearby family.
Business
Guests have appreciated the efficient and seamless check-in process, facilitated by the professional and friendly staff. The large parking lot and availability of a 24-hour restaurant enhance the convenience of staying here. Breakfast offerings are comprehensive with an all-you-can-eat buffet, although some travelers noted there could be room for improvement.
The hotel’s modern design and quiet atmosphere make it ideal for short business stays, ensuring comfort with clean large rooms and comfortable beds. It is located conveniently for business meetings and visiting Cambourne with nearby dining options and snacks available.
Overall, this hotel is highly recommended for those traveling on business, providing a great place to stay with excellent facilities and a welcoming, efficient environment.
Dog Friendly
The ability to have dinner in the evening with their dogs is another appreciated service, enhancing the overall dog-friendly experience. Some guests mention their dogs being allowed in various parts of the hotel and there are no issues with dogs being present in more communal areas such as breakfast spaces.
While there is a charge for dogs, it is generally seen as reasonable and guests express gratitude that pets are accommodated. The convenience and safety of having pet-friendly rooms contribute to an easy travel experience with dogs. Additionally, the hotel permits dogs in some rooms, making it practical for those whose pets are receiving treatment at the nearby university veterinary hospital.
Overall, the dog-friendly nature of the Holiday Inn Express Cambridge West - Cambourne is well-received by guests, making it a preferred choice for those traveling with their four-legged friends.
No, Holiday Inn Express Cambridge West - Cambourne by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Cambridge West - Cambourne by IHG.
Yes, Holiday Inn Express Cambridge West - Cambourne by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Cambridge West - Cambourne by IHG.
No, Holiday Inn Express Cambridge West - Cambourne by IHG doesn't have a gym.
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