Arundel House Hotel
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Summary of reviewsArundel House Hotel is celebrated for its prime location in Cambridge, offering easy access to key attractions such as the University, city center and various colleges. Positioned opposite the scenic Jesus Green park and along the picturesque River Cam, it provides beautiful views and a tranquil environment perfect for exploration and relaxation. Its proximity to the historic center, shops, restaurants and punting departure points, all within walking distance, adds to its appeal. Additionally, the hotel's central yet peaceful location, easy accessibility from major roads and ample on-site parking are commended by guests.
Breakfast at the hotel receives positive reviews with many guests praising the included continental breakfast for its quality, presentation and variety. The buffet features fresh pastries, croissants, cheeses and cold meats, served in a pleasant conservatory setting. Guests appreciate the gluten-free options and generous portions. Despite some concerns about the additional charge for a full English breakfast and occasional organizational issues, the overall morning meal experience is well-regarded.
Dinner experiences at the hotel's conservatory restaurant and bar also generate positive feedback with guests describing the food as delicious and the service as friendly and efficient. The charming ambiance and traditional dishes are particularly liked. However, limited operating days for the restaurant and bar, as well as some restricted menu options and occasional disorganization, have led to disappointment for some diners.
Rooms in the Arundel House Hotel are commonly praised for their cleanliness, comfortable beds and cozy ambiance. Guests especially appreciate rooms with park or river views. However, criticisms include dated decor, lack of air conditioning and noise sensitivity. Despite maintenance issues and the need for refurbishment in some areas, the overall room experience remains positive for many visitors.
Cleanliness is generally a strong point for the hotel with many praising the housekeeping staff and well-maintained rooms and common areas. Nonetheless, there are occasional reports of dust, cobwebs and mold, indicating room for improvement in some aspects of housekeeping and maintenance.
The staff at Arundel House Hotel are frequently described as friendly, helpful and professional, enhancing the overall guest experience. Despite some inconsistencies and reports of indifference or rudeness from certain staff members, the overall impression is that of a hardworking and dedicated team.
WiFi service has mixed reviews with some guests noting a strong and stable connection throughout the property, while others experience intermittent or poor connectivity, particularly in certain rooms.
Parking is regarded as convenient and secure, though some guests find the additional charges, particularly for those not booking directly with the hotel, to be steep. Booking directly with the hotel often includes complimentary parking, which is seen as a favorable perk.
Families visiting Arundel House Hotel generally have a positive experience, benefiting from spacious and comfortable rooms, helpful staff and the hotel's convenient location. Despite occasional noise and dated aspects, the hotel remains a strong choice for family accommodations.
While the hotel’s location offers convenient access to nightlife, some guests experience disturbances from nearby clubs, construction and events. Nonetheless, its proximity to public transportation and local entertainment options is appreciated.
Overall, the comfort of the beds is highly regarded with many guests finding them clean and well-maintained, although some encountered issues with bed size and firmness.
In summary, Arundel House Hotel provides a well-located, clean and comfortable stay with friendly staff and appealing breakfast and dinner options. While some areas require modernization and better maintenance, the overall guest experience is positive, especially for those appreciating its central yet serene setting in Cambridge.
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Breakfast at the hotel receives positive reviews with many guests praising the included continental breakfast for its quality, presentation and variety. The buffet features fresh pastries, croissants, cheeses and cold meats, served in a pleasant conservatory setting. Guests appreciate the gluten-free options and generous portions. Despite some concerns about the additional charge for a full English breakfast and occasional organizational issues, the overall morning meal experience is well-regarded.
Dinner experiences at the hotel's conservatory restaurant and bar also generate positive feedback with guests describing the food as delicious and the service as friendly and efficient. The charming ambiance and traditional dishes are particularly liked. However, limited operating days for the restaurant and bar, as well as some restricted menu options and occasional disorganization, have led to disappointment for some diners.
Rooms in the Arundel House Hotel are commonly praised for their cleanliness, comfortable beds and cozy ambiance. Guests especially appreciate rooms with park or river views. However, criticisms include dated decor, lack of air conditioning and noise sensitivity. Despite maintenance issues and the need for refurbishment in some areas, the overall room experience remains positive for many visitors.
Cleanliness is generally a strong point for the hotel with many praising the housekeeping staff and well-maintained rooms and common areas. Nonetheless, there are occasional reports of dust, cobwebs and mold, indicating room for improvement in some aspects of housekeeping and maintenance.
The staff at Arundel House Hotel are frequently described as friendly, helpful and professional, enhancing the overall guest experience. Despite some inconsistencies and reports of indifference or rudeness from certain staff members, the overall impression is that of a hardworking and dedicated team.
WiFi service has mixed reviews with some guests noting a strong and stable connection throughout the property, while others experience intermittent or poor connectivity, particularly in certain rooms.
Parking is regarded as convenient and secure, though some guests find the additional charges, particularly for those not booking directly with the hotel, to be steep. Booking directly with the hotel often includes complimentary parking, which is seen as a favorable perk.
Families visiting Arundel House Hotel generally have a positive experience, benefiting from spacious and comfortable rooms, helpful staff and the hotel's convenient location. Despite occasional noise and dated aspects, the hotel remains a strong choice for family accommodations.
While the hotel’s location offers convenient access to nightlife, some guests experience disturbances from nearby clubs, construction and events. Nonetheless, its proximity to public transportation and local entertainment options is appreciated.
Overall, the comfort of the beds is highly regarded with many guests finding them clean and well-maintained, although some encountered issues with bed size and firmness.
In summary, Arundel House Hotel provides a well-located, clean and comfortable stay with friendly staff and appealing breakfast and dinner options. While some areas require modernization and better maintenance, the overall guest experience is positive, especially for those appreciating its central yet serene setting in Cambridge.
Hotel near Nightlife Spots
Situated on Chesterton Road, offering a selection of nearby pubs and bars. The hotel provides a relaxing atmosphere for guests to unwind after exploring the local nightlife.
Hotel with Parking
This hotel offers parking facilities, a convenient amenity for guests traveling by car.
3-Star Hotel
This hotel offers a blend of comfort and convenience with a location near the river. It provides free parking and a full English breakfast. The staff are friendly and helpful.
Family Friendly Hotel
Guest Reviews
Arundel House Hotel enjoys widespread praise for its prime location in Cambridge. Many reviews highlight its proximity to key attractions, allowing guests easy access to the University, city center and various colleges. The hotel is situated right across the scenic Jesus Green park and alongside the picturesque River Cam, providing beautiful views and a tranquil environment. Guests frequently mention the convenience of walking to the historic center, shops, restaurants and punting departure points—all just a short stroll away.
The hotel’s central but peaceful location is ideal for both exploration and relaxation. Its easy accessibility from major roads and the ample on-site parking further enhances its appeal, particularly for those traveling by car. The setting also affords lovely walks by the river and through the park, adding to the overall charm of the stay.
Overall, the location of Arundel House Hotel is consistently lauded as perfect for sightseeing, offering both the vibrancy of central Cambridge and the serenity of riverside and park views.
The breakfast at Arundel House Hotel has garnered a range of opinions from guests with many highlighting its positive aspects. A consistent theme is the inclusion of a continental breakfast in the room rate, which many found to be of good quality, well-presented and offering a sufficient variety of options such as fresh pastries, croissants, cheeses and cold meats. Several reviews specifically praised the gluten-free options available and appreciated the generous portions.
The breakfast buffet, set in a pleasant and calm environment, often in a conservatory, has been noted for its variety and tasty offerings like excellent croissants and good coffee. Guests particularly enjoyed the extensive and delicious continental options, which some reviewers felt exceeded expectations compared to other hotels.
However, some reviews indicate room for improvement with a few guests finding the continental breakfast basic, uninspiring or lacking in variety. There were mentions of organizational issues and minimal selection. Additionally, many guests pointed out that while the continental breakfast is included, a full English breakfast requires an extra charge, which some felt was steep.
Despite some mixed reviews, the positive feedback about the quality and variety of the continental breakfast, as well as the charming breakfast setting, suggests that many guests were satisfied with their morning meal experience at the Arundel House Hotel.
The Arundel House Hotel dining experience presents a mixed bag of highs and lows. The hotel boasts a charming conservatory restaurant and a lovely bar area, offering a delightful ambiance for evening meals. Guests frequently compliment the food with many describing it as delicious, excellent and very good. Traditional dishes receive high praise and the service during dinner is generally friendly and efficient. The elegant touches in the restaurant add to the overall positive dining experience.
However, it is important to note that the restaurant and bar have limited operating days, often closing on Sundays as well as on Mondays and Tuesdays due to staffing shortages. This can lead to disappointment for guests expecting to dine in-house, particularly if they are not informed about the closures at check-in. Vegetarian options are limited and some guests find the menu to be restrictive and on the pricey side. Additionally, issues such as poorly stocked bars and occasional disorganization during breakfast service have been noted.
Despite these occasional drawbacks, when open, the restaurant delivers well-prepared and exceptional meals that leave a positive impression. Given the inconsistent operating hours, it is advisable for potential diners to ring ahead and check availability to ensure a seamless dining experience at the Arundel House Hotel.
Visitors to the Arundel House Hotel have varied experiences regarding the rooms, but generally highlight a few consistent themes. Positively, guests often found the rooms to be exceptionally clean with comfortable beds and a cozy ambience. Rooms with views of the park or the river, especially those featuring bay windows, were particularly appreciated for their charm and spaciousness. The hotel's proximity to central Cambridge and its picturesque surroundings also received commendable mentions. The spaciousness of many rooms, including family and twin rooms, was frequently noted, making stays more comfortable.
However, the hotel rooms are described by some as dated with tired decor and in need of refurbishment. Certain rooms, especially the smaller single ones, were criticized for their cramped space. A recurrent complaint was the lack of air conditioning, which made some rooms uncomfortably hot, especially in summer. Noise sensitivity was noted with thin walls and external noise from ventilators or street traffic disturbing some guests.
A few issues around maintenance were mentioned, such as malfunctioning TVs, inadequate heating and loose shower knobs. Cleanliness was another occasional concern with some guests experiencing dusty or dirty rooms, cobwebs and in rare instances, bed bugs.
In summary, while Arundel House Hotel offers clean, comfortable and well-located rooms with lovely views and traditional charm, some aspects of the accommodation are in need of modernization and better maintenance to ensure a uniformly pleasant stay for all guests.
Guests at the Arundel House Hotel have offered a mixed range of reviews regarding the bed quality, but overall, the feedback about bed comfort leans more towards the positive side. Numerous visitors found the beds to be comfortable, clean and well-maintained, often mentioning them as very comfortable and even significantly exceeding their expectations. The bedding quality and cleanliness also received commendations with several guests appreciating the luxurious cotton sheets and spotless bed linen.
However, the reviews also reflect a few recurring criticisms. Some guests encountered beds that were either too small or too narrow, which impacted their comfort, particularly for two people sharing a double bed. There were complaints about hard pillows and mattresses that some found too soft or too firm, resulting in discomfort or poor sleep quality. A couple of reviews mentioned bed-related issues such as slopes and creaks and regrettably, there was one isolated report of a bed bugs infestation.
Despite these drawbacks, many guests enjoyed restful nights on the hotel's beds, especially praising the comfort and cleanliness. Proper attention to these specific bedding concerns could potentially elevate the sleeping experience at the Arundel House Hotel, offering guests a more uniformly positive stay.
Arundel House Hotel generally receives praise for its cleanliness with multiple reviews highlighting "exceptionally clean" rooms and a "clean and comfortable" atmosphere. Many guests noted the hotel's overall clean environment with rooms and common areas "kept very clean" and a "tidy" appearance throughout the property. The attentive housekeeping staff was often mentioned for their effort in maintaining cleanliness and providing fresh-smelling bedding.
However, the reviews also pointed out several areas in need of improvement. Some rooms and bathrooms were not cleaned to expected standards with specifics such as dust, cobwebs and mold appearing in multiple reviews. Guests frequently mentioned the outdated decor and the need for refurbishment, including stained carpets and dated furnishings. Issues like insufficient heating, small shower spaces and problematic bathroom facilities were also noted, suggesting a need for better maintenance and upgrades.
In summary, while Arundel House Hotel manages to deliver a clean and comfortable stay for many of its guests, there are significant areas where housekeeping and maintenance can be enhanced to meet higher standards consistently.
The guest reviews of Arundel House Hotel paint a picture of generally positive interactions with the staff, highlighting qualities such as friendliness, helpfulness and professionalism. Guests frequently describe the staff as friendly, polite and attentive, often noting their pleasant demeanor and efficient service at various points of interaction, including reception, breakfast and cleaning services.
However, there are instances of inconsistency. While many guests praised the staff’s readiness to solve problems and accommodate special requests, there are reports of some staff members being indifferent or even rude. The reception, in particular, received mixed feedback, ranging from exceptional service to being dismissed as unhelpful or brusque. Instances of staff appearing overstretched or inexperienced occasionally detracted from the guest experience with some reports of slow check-ins, misplaced room assignments and a lack of coordinated service during breakfast.
Despite these issues, the overall impression is one of a hardworking and dedicated team that generally enhances the guest experience with their courteous and helpful attitude. The recurring theme of friendly and helpful interactions suggests that while there may be room for improvement, particularly in consistency and training, the Arundel House Hotel staff impresses many of their guests with warm and professional service.
The WiFi experience at Arundel House Hotel has generated mixed feedback from guests. On the positive side, some have noted that the WiFi signal strength is very good throughout the property and that the WiFi has been upgraded recently, resulting in a stable connection. Many guests experienced excellent WiFi and it worked fine for their needs.
However, a significant number of reviews highlight issues with the hotel's WiFi service. Many guests reported that the WiFi connection was poor, intermittent or simply non-existent in their rooms and other parts of the hotel. Numerous comments mentioned that the internet at the hotel was frustratingly unreliable with some even describing it as abysmal or completely unusable in both bedrooms and public areas. Specific rooms, such as room 305, seemed to suffer from particularly bad connectivity issues.
Overall, while there have been attempts to improve the WiFi, many guests continue to struggle with its reliability and strength. Potential visitors who require a consistent internet connection may want to take note of these ongoing WiFi issues.
The Arundel House Hotel offers various parking options that have received mixed feedback from guests. On the positive side, many reviews highlight the convenience and security of the on-site parking, praising it as excellent, good and very helpful, particularly in a busy city like Cambridge. The parking facilities are well-maintained, ample and easy to access with plenty of space available. Additional comments noted that booking directly with the hotel often grants free or included parking, which many found to be a favorable perk.
However, several guests mentioned the steep additional charges for parking, particularly if they did not book directly with the hotel. Standard rates noted were £18 per night, although some reviews mentioned parking fees as high as £40 for one night or £45 for two nights. The parking fees were frequently described as pricey or expensive and some guests felt the cost wasn't proportionate to the service offered.
In summary, while the hotel's parking is viewed as a strong asset due to its convenience and security, the additional charges were a common point of contention among guests. Booking directly with the hotel seems to mitigate some of the costs, making it a more economical choice for those who plan to use the parking facilities.
Arundel House Hotel offers a family-friendly environment that consistently earns positive feedback from guests. The hotel boasts spacious and comfortable family rooms, designed to accommodate parents and children easily, including options with separate single rooms for added privacy. The strategic location within walking distance to central Cambridge, makes it convenient for those visiting family or attending events like graduations. With a comfortable decor and a well-decorated breakfast room, the hotel strikes a balance between charm and functionality.
Guests appreciate the helpful and friendly staff who make them feel very welcome. It's notable that the hotel provides designated rooms for ironing, adding to the convenience for family visitors. The terrace and calm surroundings further enhance the guest experience.
Despite minor drawbacks, such as occasional noise from neighboring rooms and some dated aspects, the overall satisfaction remains high. The proximity to city attractions, ease of access and well-arranged family accommodations make Arundel House Hotel a reliable choice for families visiting Cambridge.
The Arundel House Hotel is situated in a vibrant area bustling with nightlife, offering a variety of pubs and eateries just a short walk away. This wonderful part of town provides quick access to numerous nightlife spots, including the city center. Guests appreciated the hotel's clean and comfortable rooms and the overall good ambiance. However, some visitors experienced disturbances from nearby nightclubs, noise from dragging bins, construction and loud parties from neighboring rooms, which could be bothersome during the night. Despite the occasional noise, the location's proximity to public transportation and nightlife options makes it a convenient choice for those looking to explore the local scene.
Located in a beautiful area, Arundel House Hotel offers adequate three-star accommodations that align with its rating and price point. Despite the building's dated decor that recalls a bygone era, the comfortable and clean rooms provide a reasonable place to stay. However, the hotel could benefit from some renovations and updates, as many areas appear worn and tired.
Guests frequently highlight the pleasant and friendly staff, adding a touch of warmth to their experience. The hotel is generally clean, even if housekeeping could be a bit more thorough at times. While the minimalist continental breakfast might fall short for some, the option to pay extra for a full English breakfast is available.
Despite some drawbacks like the stairs being run down and no elevator access, the hotel stands out for its location and value for money. Some guests encountered minor issues, but many express satisfaction with their stay and mention they'd recommend or return to the hotel. Additional amenities, like parking, come at an extra cost, something to keep in mind when booking.
In summary, Arundel House Hotel is a suitable choice for travelers seeking a basic, clean and reasonably priced stay, marked by a friendly atmosphere and central location. While it is not without flaws, its strengths provide a comfortable stay that many find worthwhile.
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Location
The hotel’s central but peaceful location is ideal for both exploration and relaxation. Its easy accessibility from major roads and the ample on-site parking further enhances its appeal, particularly for those traveling by car. The setting also affords lovely walks by the river and through the park, adding to the overall charm of the stay.
Overall, the location of Arundel House Hotel is consistently lauded as perfect for sightseeing, offering both the vibrancy of central Cambridge and the serenity of riverside and park views.
Breakfast
The breakfast buffet, set in a pleasant and calm environment, often in a conservatory, has been noted for its variety and tasty offerings like excellent croissants and good coffee. Guests particularly enjoyed the extensive and delicious continental options, which some reviewers felt exceeded expectations compared to other hotels.
However, some reviews indicate room for improvement with a few guests finding the continental breakfast basic, uninspiring or lacking in variety. There were mentions of organizational issues and minimal selection. Additionally, many guests pointed out that while the continental breakfast is included, a full English breakfast requires an extra charge, which some felt was steep.
Despite some mixed reviews, the positive feedback about the quality and variety of the continental breakfast, as well as the charming breakfast setting, suggests that many guests were satisfied with their morning meal experience at the Arundel House Hotel.
Dinner
However, it is important to note that the restaurant and bar have limited operating days, often closing on Sundays as well as on Mondays and Tuesdays due to staffing shortages. This can lead to disappointment for guests expecting to dine in-house, particularly if they are not informed about the closures at check-in. Vegetarian options are limited and some guests find the menu to be restrictive and on the pricey side. Additionally, issues such as poorly stocked bars and occasional disorganization during breakfast service have been noted.
Despite these occasional drawbacks, when open, the restaurant delivers well-prepared and exceptional meals that leave a positive impression. Given the inconsistent operating hours, it is advisable for potential diners to ring ahead and check availability to ensure a seamless dining experience at the Arundel House Hotel.
Rooms
However, the hotel rooms are described by some as dated with tired decor and in need of refurbishment. Certain rooms, especially the smaller single ones, were criticized for their cramped space. A recurrent complaint was the lack of air conditioning, which made some rooms uncomfortably hot, especially in summer. Noise sensitivity was noted with thin walls and external noise from ventilators or street traffic disturbing some guests.
A few issues around maintenance were mentioned, such as malfunctioning TVs, inadequate heating and loose shower knobs. Cleanliness was another occasional concern with some guests experiencing dusty or dirty rooms, cobwebs and in rare instances, bed bugs.
In summary, while Arundel House Hotel offers clean, comfortable and well-located rooms with lovely views and traditional charm, some aspects of the accommodation are in need of modernization and better maintenance to ensure a uniformly pleasant stay for all guests.
Beds
However, the reviews also reflect a few recurring criticisms. Some guests encountered beds that were either too small or too narrow, which impacted their comfort, particularly for two people sharing a double bed. There were complaints about hard pillows and mattresses that some found too soft or too firm, resulting in discomfort or poor sleep quality. A couple of reviews mentioned bed-related issues such as slopes and creaks and regrettably, there was one isolated report of a bed bugs infestation.
Despite these drawbacks, many guests enjoyed restful nights on the hotel's beds, especially praising the comfort and cleanliness. Proper attention to these specific bedding concerns could potentially elevate the sleeping experience at the Arundel House Hotel, offering guests a more uniformly positive stay.
Cleanliness
However, the reviews also pointed out several areas in need of improvement. Some rooms and bathrooms were not cleaned to expected standards with specifics such as dust, cobwebs and mold appearing in multiple reviews. Guests frequently mentioned the outdated decor and the need for refurbishment, including stained carpets and dated furnishings. Issues like insufficient heating, small shower spaces and problematic bathroom facilities were also noted, suggesting a need for better maintenance and upgrades.
In summary, while Arundel House Hotel manages to deliver a clean and comfortable stay for many of its guests, there are significant areas where housekeeping and maintenance can be enhanced to meet higher standards consistently.
Staff
However, there are instances of inconsistency. While many guests praised the staff’s readiness to solve problems and accommodate special requests, there are reports of some staff members being indifferent or even rude. The reception, in particular, received mixed feedback, ranging from exceptional service to being dismissed as unhelpful or brusque. Instances of staff appearing overstretched or inexperienced occasionally detracted from the guest experience with some reports of slow check-ins, misplaced room assignments and a lack of coordinated service during breakfast.
Despite these issues, the overall impression is one of a hardworking and dedicated team that generally enhances the guest experience with their courteous and helpful attitude. The recurring theme of friendly and helpful interactions suggests that while there may be room for improvement, particularly in consistency and training, the Arundel House Hotel staff impresses many of their guests with warm and professional service.
Wi-Fi
However, a significant number of reviews highlight issues with the hotel's WiFi service. Many guests reported that the WiFi connection was poor, intermittent or simply non-existent in their rooms and other parts of the hotel. Numerous comments mentioned that the internet at the hotel was frustratingly unreliable with some even describing it as abysmal or completely unusable in both bedrooms and public areas. Specific rooms, such as room 305, seemed to suffer from particularly bad connectivity issues.
Overall, while there have been attempts to improve the WiFi, many guests continue to struggle with its reliability and strength. Potential visitors who require a consistent internet connection may want to take note of these ongoing WiFi issues.
Parking
However, several guests mentioned the steep additional charges for parking, particularly if they did not book directly with the hotel. Standard rates noted were £18 per night, although some reviews mentioned parking fees as high as £40 for one night or £45 for two nights. The parking fees were frequently described as pricey or expensive and some guests felt the cost wasn't proportionate to the service offered.
In summary, while the hotel's parking is viewed as a strong asset due to its convenience and security, the additional charges were a common point of contention among guests. Booking directly with the hotel seems to mitigate some of the costs, making it a more economical choice for those who plan to use the parking facilities.
Family
Guests appreciate the helpful and friendly staff who make them feel very welcome. It's notable that the hotel provides designated rooms for ironing, adding to the convenience for family visitors. The terrace and calm surroundings further enhance the guest experience.
Despite minor drawbacks, such as occasional noise from neighboring rooms and some dated aspects, the overall satisfaction remains high. The proximity to city attractions, ease of access and well-arranged family accommodations make Arundel House Hotel a reliable choice for families visiting Cambridge.
Nightlife
3 Star
Guests frequently highlight the pleasant and friendly staff, adding a touch of warmth to their experience. The hotel is generally clean, even if housekeeping could be a bit more thorough at times. While the minimalist continental breakfast might fall short for some, the option to pay extra for a full English breakfast is available.
Despite some drawbacks like the stairs being run down and no elevator access, the hotel stands out for its location and value for money. Some guests encountered minor issues, but many express satisfaction with their stay and mention they'd recommend or return to the hotel. Additional amenities, like parking, come at an extra cost, something to keep in mind when booking.
In summary, Arundel House Hotel is a suitable choice for travelers seeking a basic, clean and reasonably priced stay, marked by a friendly atmosphere and central location. While it is not without flaws, its strengths provide a comfortable stay that many find worthwhile.
No, Arundel House Hotel doesn't have any pool.
No, a spa isn't available at Arundel House Hotel.
No, Arundel House Hotel doesn't allow dogs.
Yes, parking facilities are available at Arundel House Hotel.
No, Arundel House Hotel doesn't have a gym.
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