UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection
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Summary of reviewsUpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection, is situated in a prime location in Calistoga that guests highly commend. The hotel is conveniently close to the downtown area, historic center and various dining and shopping options, making it an excellent base for exploring the town. The serene surroundings and proximity to nature trails add to the charm, providing a picturesque and tranquil retreat. This central location also ensures easy accessibility to amenities such as the pool, sauna, steam room and ice maker.
Guests consistently praise the clean, modern and comfortable accommodations. The rooms are spacious, stylishly decorated and impeccably clean with well-organized bathrooms and excellent showerheads. Families find the rooms large enough to accommodate their needs and the beds are described as extremely comfortable, featuring supportive pillows and high-quality bedding.
The property itself is well-maintained with impeccable cleanliness extending to both the rooms and public areas. Guests appreciate the modern aesthetics and the immaculate state of the hotel, which contributes to the overall pleasant and serene atmosphere. However, some have noted the need for improvements in cleaning and maintaining the pool area with suggestions for a major overhaul to enhance the experience.
The staff at UpValley Inn & Hot Springs receive high praise for their friendliness, helpfulness and professionalism. Many guests highlight exceptional service and specific instances of attentiveness, which greatly enhance their stay. While there are occasional mentions of inconsistent service, the overall sentiment is overwhelmingly positive.
However, there are areas that could benefit from improvement. Guests have expressed a clear desire for a breakfast offering, as the hotel currently only provides coffee without substantial breakfast options. The Wi-Fi service has faced criticism for being weak and often unusable and there are calls for better internet connectivity. Additionally, some maintenance issues such as broken door handles and lack of heating have been noted, though these are generally overshadowed by the positive aspects.
The pool facilities, while offering unique mineral spring features and relaxing amenities like the sauna and eucalyptus-scented steam room, are in need of better maintenance and cleanliness. Guests nonetheless find enjoyment in these amenities and the convenience they offer.
Parking at the hotel is hassle-free with ample and complimentary spaces available, adding to the overall convenience of the stay. In summary, UpValley Inn & Hot Springs offers a welcoming and comfortable retreat in a fantastic location, bolstered by its clean and modern rooms, excellent staff and serene surroundings, despite some areas needing attention and improvement.
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Guests consistently praise the clean, modern and comfortable accommodations. The rooms are spacious, stylishly decorated and impeccably clean with well-organized bathrooms and excellent showerheads. Families find the rooms large enough to accommodate their needs and the beds are described as extremely comfortable, featuring supportive pillows and high-quality bedding.
The property itself is well-maintained with impeccable cleanliness extending to both the rooms and public areas. Guests appreciate the modern aesthetics and the immaculate state of the hotel, which contributes to the overall pleasant and serene atmosphere. However, some have noted the need for improvements in cleaning and maintaining the pool area with suggestions for a major overhaul to enhance the experience.
The staff at UpValley Inn & Hot Springs receive high praise for their friendliness, helpfulness and professionalism. Many guests highlight exceptional service and specific instances of attentiveness, which greatly enhance their stay. While there are occasional mentions of inconsistent service, the overall sentiment is overwhelmingly positive.
However, there are areas that could benefit from improvement. Guests have expressed a clear desire for a breakfast offering, as the hotel currently only provides coffee without substantial breakfast options. The Wi-Fi service has faced criticism for being weak and often unusable and there are calls for better internet connectivity. Additionally, some maintenance issues such as broken door handles and lack of heating have been noted, though these are generally overshadowed by the positive aspects.
The pool facilities, while offering unique mineral spring features and relaxing amenities like the sauna and eucalyptus-scented steam room, are in need of better maintenance and cleanliness. Guests nonetheless find enjoyment in these amenities and the convenience they offer.
Parking at the hotel is hassle-free with ample and complimentary spaces available, adding to the overall convenience of the stay. In summary, UpValley Inn & Hot Springs offers a welcoming and comfortable retreat in a fantastic location, bolstered by its clean and modern rooms, excellent staff and serene surroundings, despite some areas needing attention and improvement.
3-Star Hotel
This inn features hot springs and comfortable accommodations. It provides a relaxing environment for guests.
Hotel with Heated Pool
The Inn features a 100% geothermal heated mineral water swimming pool and whirlpool, naturally warmed by an on-site underground hot spring. Guests can also access a European-inspired dry sauna and steam room.
Hotel near Golf Courses
Hotel near Vineyards
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in a prime spot in Calistoga, UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection boasts a location that guests consistently rave about. The hotel is conveniently located within easy walking distance to the bustling downtown area, historic center and a variety of restaurants, cafes and shops. Visitors appreciate the proximity to St. Helena hospital, making it an ideal choice for those needing nearby medical facilities without compromising on comfort and accessibility. The beautiful, quiet surroundings offer a serene ambience, complemented by the proximity to the Oat Hill Mine Trailhead for nature enthusiasts.
Guests find the location ideal for exploring Calistoga with many highlighting that most downtown attractions and activities are just a short stroll away. The location's accessibility to various points of interest ensures a pleasant stay, whether the visit is for business or pleasure.
The property itself is set in a lovely, picturesque town and the convenient parking and clean, modern amenities contribute to its great value. With friendly staff and well-maintained facilities, UpValley Inn & Hot Springs provides a welcoming retreat which is praised for its perfect, excellent and fantastic location.
Guests of UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection have expressed a clear desire for a breakfast offering during their stay. While the hotel provides coffee, there are no substantial breakfast options available, such as bread or fruit. Several reviewers suggested that having breakfast included would enhance their experience. Some guests also mentioned the lack of a microwave in the rooms, which could potentially alleviate the absence of breakfast by allowing for some in-room meal preparation. Additionally, there were comments about the unavailability of a restaurant for breakfast or lunch on-site. Despite these concerns, there were no other major issues reported about the accommodation's amenities or services.
Nestled in a prime location, UpValley Inn & Hot Springs offers updated, stylish and modern rooms that have been praised for their cleanliness and comfort. The rooms are spacious and well-decorated with comfortable beds and impeccably clean facilities. Guests particularly appreciate the roomy bathrooms, which are well-organized and equipped with excellent showerheads.
The rooms vary from basic to cozy, but the majority described them as modern and beautifully decorated, providing a bright and fresh atmosphere. Many found the rooms large enough for families and some even feature pleasant terraces. Despite a few minor issues such as broken door handles and occasional lack of heating, the majority of guests found their stays pleasant due to the recently renovated interiors and comfortable bedding.
The location is another highlight with easy access to amenities such as the pool, sauna, steam room and ice maker. With clean, spacious rooms and a high level of comfort, many guests found the UpValley Inn & Hot Springs to be a great place to stay and expressed intentions to return.
UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection, garners praise for its notably comfortable beds. Many guests remark on how extremely comfortable and clean the beds are, often highlighting the supportive pillows that contribute to restful nights. Descriptions like super comfortable and beds were so comfortable emphasize the quality of sleep that visitors can expect. The beds are also noted for being huge, offering ample space to sprawl out. A handful of reviews mention the bedding itself as being very comfy, indicating an overall high standard of sleep comfort.
A few guests reported issues, such as beds being squeaky or too soft for their taste, likened to jello and one guest found the bed absolutely uncomfortable. However, these instances appear to be exceptions against a backdrop of overall satisfaction. The positive feedback consistently outshines the negative, painting a picture of a hotel that invests in guests' comfort.
Located in a prime spot just a short walk from the center, UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection, is consistently praised for its high standards of cleanliness and modern aesthetics. Guests frequently highlight the clean rooms and updated furnishings, which contribute to a comfortable and pleasant stay. The bathrooms receive particular mention for being nice and well-maintained.
The overall property earns accolades for being immaculate and tidy with many guests appreciating the spacious, well-cleaned rooms that comfortably accommodate families. The cleanliness extends to the public areas, enhancing the overall experience.
While the majority of reviews emphasize the spotless and well-appointed accommodations, there are occasional remarks about areas that don't meet the same high standards, such as a dirty pool or a room lacking character. Some guests also feel that the property is overpriced for the amenities offered. However, the friendly and helpful staff, combined with the clean, stylish and modern environment, makes UpValley Inn & Hot Springs a commendable choice for those seeking a serene and clean retreat.
The staff at UpValley Inn & Hot Springs consistently earn high praise for their friendliness and dedication. Most guests found the team to be extremely friendly, helpful and accommodating, making their stays more enjoyable. Many reviewers highlighted specific instances of exceptional service, noting that the staff provided excellent suggestions on local attractions and were very attentive to guests' needs. The team’s responsiveness, especially through text, was also appreciated.
However, a few guests experienced inconsistencies in service with some mentioning that certain staff members were not very friendly or knowledgeable about services like the free shuttle. Despite these occasional lapses, the overall sentiment towards the staff is overwhelmingly positive with many describing them as personable, professional and overall wonderful to interact with. This level of service contributes significantly to the positive experience at the hotel.
Visitors to the UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection have consistently encountered issues with the hotel's Wi-Fi. Reviews pinpoint weak and often unusable signals with some guests experiencing internet service that was either intermittent or completely non-existent. Other feedback indicates that the internet and TV reception can be spotty and several guests reported that their connection issues began shortly after arriving in their rooms. Overall, the Wi-Fi service at this hotel is noted to be not up to par and improvements are needed to enhance guest experience.
UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection, features a mix of both natural charm and some areas requiring attention, particularly around the pool facilities. Guests frequently highlight the unique and enjoyable aspects of the mineral spring pool, which is both heated and fed from natural springs, making it a distinctive feature. The hot pools and saunas have also been praised for their relaxing qualities with the eucalyptus-scented steam room receiving specific mention.
While the hotel boasts clean rooms and a pleasant hot spring pool, many reviews point out the need for significant cleaning and maintenance in the pool area. A recurring concern is the cleanliness with some describing the pool as dirty and even slimy or green at times. The facilities, including the pool and hot tub, are often noted as old and in disrepair with a call for a major overhaul to improve the overall experience.
Despite these issues, guests appreciate the added amenities such as the sauna, steam room and the convenience of a chilled water refill station. The location is also praised, providing a good base to explore the area. Families seemed to enjoy their stay, indicating that the kids had a lot of fun at the pool.
In summary, while the UpValley Inn & Hot Springs offers some appealing natural pool features and relaxing amenities, a substantial number of guests suggest that immediate improvements to the pool's cleanliness and maintenance are needed to enhance the overall experience.
The parking situation at UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection, consistently receives positive feedback from guests. Reviews highlight the ease of parking with many guests noting the ample number of parking spaces available in the complimentary carpark. The property boasts a big parking lot, ensuring plenty of parking. Additionally, the hotel is easy to find and benefits from offering free parking, further adding to the convenience for visitors. Overall, guests appreciate the great and hassle-free parking experience, contributing to a pleasant stay.
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Location
Guests find the location ideal for exploring Calistoga with many highlighting that most downtown attractions and activities are just a short stroll away. The location's accessibility to various points of interest ensures a pleasant stay, whether the visit is for business or pleasure.
The property itself is set in a lovely, picturesque town and the convenient parking and clean, modern amenities contribute to its great value. With friendly staff and well-maintained facilities, UpValley Inn & Hot Springs provides a welcoming retreat which is praised for its perfect, excellent and fantastic location.
Breakfast
Rooms
The rooms vary from basic to cozy, but the majority described them as modern and beautifully decorated, providing a bright and fresh atmosphere. Many found the rooms large enough for families and some even feature pleasant terraces. Despite a few minor issues such as broken door handles and occasional lack of heating, the majority of guests found their stays pleasant due to the recently renovated interiors and comfortable bedding.
The location is another highlight with easy access to amenities such as the pool, sauna, steam room and ice maker. With clean, spacious rooms and a high level of comfort, many guests found the UpValley Inn & Hot Springs to be a great place to stay and expressed intentions to return.
Beds
A few guests reported issues, such as beds being squeaky or too soft for their taste, likened to jello and one guest found the bed absolutely uncomfortable. However, these instances appear to be exceptions against a backdrop of overall satisfaction. The positive feedback consistently outshines the negative, painting a picture of a hotel that invests in guests' comfort.
Cleanliness
The overall property earns accolades for being immaculate and tidy with many guests appreciating the spacious, well-cleaned rooms that comfortably accommodate families. The cleanliness extends to the public areas, enhancing the overall experience.
While the majority of reviews emphasize the spotless and well-appointed accommodations, there are occasional remarks about areas that don't meet the same high standards, such as a dirty pool or a room lacking character. Some guests also feel that the property is overpriced for the amenities offered. However, the friendly and helpful staff, combined with the clean, stylish and modern environment, makes UpValley Inn & Hot Springs a commendable choice for those seeking a serene and clean retreat.
Staff
However, a few guests experienced inconsistencies in service with some mentioning that certain staff members were not very friendly or knowledgeable about services like the free shuttle. Despite these occasional lapses, the overall sentiment towards the staff is overwhelmingly positive with many describing them as personable, professional and overall wonderful to interact with. This level of service contributes significantly to the positive experience at the hotel.
Wi-Fi
Pool
While the hotel boasts clean rooms and a pleasant hot spring pool, many reviews point out the need for significant cleaning and maintenance in the pool area. A recurring concern is the cleanliness with some describing the pool as dirty and even slimy or green at times. The facilities, including the pool and hot tub, are often noted as old and in disrepair with a call for a major overhaul to improve the overall experience.
Despite these issues, guests appreciate the added amenities such as the sauna, steam room and the convenience of a chilled water refill station. The location is also praised, providing a good base to explore the area. Families seemed to enjoy their stay, indicating that the kids had a lot of fun at the pool.
In summary, while the UpValley Inn & Hot Springs offers some appealing natural pool features and relaxing amenities, a substantial number of guests suggest that immediate improvements to the pool's cleanliness and maintenance are needed to enhance the overall experience.
Parking
Yes, UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection.
No, UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection doesn't allow dogs.
Yes, parking facilities are available at UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection.
No, UpValley Inn & Hot Springs Napa Valley, Ascend Hotel Collection doesn't have a gym.
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