Cali3.47621800,
-76.52477500,
Avenida 4a Norte, 37an- 84(Show on Map)
8.4
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel MS Chipichape in Cali offers a largely positive experience for its guests, thanks to its prime location, excellent service and comfortable accommodations. Guests frequently commend the hotel's proximity to the Chipichape shopping center, which affords easy access to dining, shopping and amenities. The hotel's strategic placement near key attractions and a quiet, well-connected area makes it an attractive option for travelers.
The breakfast service at Hotel MS Chipichape has received mixed reviews, but many guests appreciate the variety and quality of the buffet, describing it as delicious, hearty and well-presented. Staff friendliness during breakfast further enhances the experience. However, the breakfast has room for improvement in terms of temperature, variety and freshness of the offerings.
Rooms at the hotel are generally deemed spacious, bright and clean with comfortable mattresses contributing to a restful night's sleep. Guests appreciate the quiet and peaceful environment, although some have noted shortcomings such as a lack of refrigerators and the occasional issue with room cleanliness. Overall, the comfort and space of the rooms are predominant positives.
Cleanliness at the hotel is typically praised with many guests noting the modern, well-maintained facilities and spotless rooms. Despite a few isolated complaints about dirty bathrooms and frayed towels, the majority of feedback underscores a high standard of hygiene throughout the hotel.
The hotel's staff is a standout feature, often highlighted for their exceptional service, friendliness and attentiveness. Guests frequently applaud the reception and breakfast teams for their warm and accommodating nature, contributing significantly to an overall positive experience.
WiFi service at Hotel MS Chipichape is variable with some guests experiencing stable connections while others report slow speeds and interruptions, especially in certain rooms.
The beds receive mixed reviews; most guests find them comfortable and conducive to good sleep, though a few note that the mattresses and pillows could use improvement.
In summary, Hotel MS Chipichape excels in location, service and overall comfort, making it a recommended stay for those visiting Cali, despite a few areas needing attention. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
The 'Plus' designation may indicate enhanced amenities or services, potentially including features that are beneficial for families.
Dog Friendly Hotel
This hotel welcomes pets and offers comfortable rooms. Its location near Chipichape provides easy access to shopping and dining, making it a convenient choice for pet owners.
Cheap Hotel
This hotel provides affordable lodging options in Cali. It offers essential amenities without compromising on location, making it a practical choice for budget travelers.
3-Star Hotel
Located in the Chipichape district, this hotel offers modern amenities and comfortable rooms. Its location provides easy access to shopping centers and restaurants, enhancing the overall experience.
Hotel Taking Steps Towards Sustainability
Small Hotel
Room Types
Superior Double RoomThe double room provides a minibar, a wardrobe, as well as a private bathroom featuring a shower. This double room features tumble dryer and a flat-screen TV. The unit offers 1 bed.
Superior King RoomThe double room provides a minibar and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Superior Twin RoomThe twin room features a minibar and a wardrobe, as well as a private bathroom boasting a shower. The unit has 2 beds.
About Hotel MS Chipichape
License: 17325
Guest Reviews
8.4
Very Good
Location
Located in a prime area, Hotel MS Chipichape consistently receives high marks for its excellent location. The hotel's proximity to the Chipichape shopping center is a standout feature, providing guests with easy access to shopping, dining and various amenities. The area is quiet and well-connected, making it convenient for those who need to be near the local mall or the airport.
Guests also appreciate the nearby selection of restaurants, pharmacies and bakeries, adding to the convenience and appeal of the location. The quality of the service, friendly staff and comfortable rooms further enhance the overall experience. Additionally, the excellent buffet breakfast is frequently highlighted, making the hotel not only a great place to stay but also a good value for money.
Overall, the combination of location, comfort and service ensures a satisfying visit to Cali, particularly for those who want to be close to key attractions and amenities.
Breakfast
The breakfast experience at Hotel MS Chipichape evokes mixed feelings among its guests. On one hand, many visitors rave about the excellent buffet breakfast, describing it as delicious, hearty and varied with plenty of options. It’s often highlighted that the breakfast is very delicious, amazing and even perfect at times. The breakfast being part of the room rate is noted positively and the friendliness of both the breakfast and reception staff adds to the pleasant experience.
However, there are some areas where improvement is needed. Some guests found the breakfast cold, full of flies and with limited variety. Specific criticisms include the repetitive nature of the breakfast, lack of regional dishes, issues with fruit quality and occasional overcrowding leading to shortages at the buffet. Despite these drawbacks, the generally positive reception of the delicious and varied selections stands out, suggesting that with a few tweaks, the breakfast could become a universally commendable feature of the hotel.
Rooms
The rooms at Hotel MS Chipichape are generally praised for their spaciousness and comfort. Guests frequently highlight the ample space available, describing the rooms as spacious, bright and very clean. The comfort of the rooms is a recurring theme with many reviewers noting the comfortable mattresses that made for a restful sleep.
However, there are a few remarks suggesting areas for improvement. A couple of guests mentioned that their rooms lacked a refrigerator, which is usually expected. Cleanliness was mostly deemed satisfactory, although one guest pointed out that the floor in their room was not well cleaned. Another guest noted that the interior rooms were less desirable due to poor lighting and a lack of warmth, recommending the exterior rooms instead.
Overall, the positive aspects of the rooms, including the attentive service and the peaceful, noise-free environment, seem to overshadow the few shortcomings, making it a comfortable stay for most visitors.
Beds
Hotel MS Chipichape receives mixed reviews when it comes to its beds. On the upside, many guests praise the comfort of the beds, citing them as excellent for resting with some describing their sleep experience as akin to sleeping like a baby. The rooms are noted to be spacious and generally comfortable, contributing to a restful environment. Additionally, the mattresses are often described as very comfortable and soft. However, there are a number of guests who found the mattresses and pillows lacking with some suggesting the need for improvement. While the majority of guests found the beds satisfactory, others noted that they were not very comfortable.
Cleanliness
The Hotel MS Chipichape generally receives positive feedback regarding its cleanliness. Many guests have praised the facilities for being top-notch and consistently clean, noting that everything seemed modern, neat and well-maintained. The rooms were often highlighted for their cleanliness and spaciousness, complemented by friendly and helpful staff. Additionally, the bathrooms were praised for having warm water and ample space in the showers. Guests appreciated the overall attention to cleanliness and comfort across the premises.
However, not all reviews were unequivocally positive. Some guests encountered issues such as dirty bathrooms and frayed towels. A few noted specific problems like visibly dirty and stained furniture in certain rooms and the occasional presence of pests in the common areas. There were also comments about the general cleanliness not being up to standard in some instances, though these were less frequent compared to the positive feedback.
Overall, while the hotel is mostly commended for its cleanliness, the few negative remarks suggest there is room for improvement in maintaining consistent hygiene standards throughout all areas and rooms.
Staff
The staff at Hotel MS Chipichape have garnered widespread praise for their exceptional service and friendliness. Reviews consistently highlight the team's attentiveness and professionalism, describing them as kind, charismatic and always eager to make guests feel comfortable. Reception and breakfast staff, in particular, are noted for their warm and accommodating nature, often going above and beyond, such as allowing early check-ins. The kindness and helpfulness of the staff contribute to an excellent overall customer service experience with many guests commending their efficient handling of various needs. The cleanliness of the hotel and its convenient location further enhance the positive experience, making guests' stay both pleasant and memorable.
Wi-Fi
Visitors to Hotel MS Chipichape mention that the WiFi performance varies significantly throughout the property. While some found the connection stable and consistent, many reported issues such as slow speeds, poor signal quality and frequent interruptions. Particularly in specific rooms like Room 207, guests noticed a weaker internet signal. Overall, the WiFi service seems to fall short for those needing a reliable and fast connection.
No, Hotel MS Chipichape doesn't have any pool.
No, a spa isn't available at Hotel MS Chipichape.
Yes, Hotel MS Chipichape welcomes dogs.
No, parking facilities aren't available at Hotel MS Chipichape.