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Summary of reviewsGuests at Super 8 by Wyndham Calgary/Airport frequently highlight the hotel's convenient and strategic location. Positioned in Calgary's industrial area, it offers close proximity to the airport, major routes, commuter train networks, shopping centers and a variety of dining options. This makes it particularly appealing to travelers who value easy transit options and nearby amenities.
The hotel's staff receive considerable praise for their friendliness and helpfulness with specific mentions of individuals providing excellent service. The inclusion of a free airport shuttle, timely and courteous assistance from the team and an accommodating atmosphere contribute significantly to positive guest experiences.
The rooms are generally described as spacious, clean and comfortable, featuring essential amenities like a fridge. Despite some reports of dated and worn-out facilities and occasional cleanliness issues, many guests find the rooms adequate for budget-friendly stays. Similarly, beds are often commended for their comfort, even though some variability exists in terms of mattress and pillow quality.
While breakfast at the hotel garners mixed reviews, the complimentary nature of it is appreciated. Guests enjoyed options like cereal, toast, bagels, muffins and coffee, although there were calls for greater variety and more protein options. Criticisms also included the basic selection and the "grab and go" breakfast bags offered during COVID-19 restrictions.
Cleanliness overall has mixed reviews with numerous guests impressed by the tidiness and maintenance of the rooms, while others noted specific issues like dirty showers, stained sheets and unpleasant odors. Despite these occasional concerns, many guests still describe the rooms as clean and cozy.
The free Wi-Fi provided is another area of mixed feedback with some guests finding it functional while others encountered issues with reliability and slow speeds.
Business travelers find value in the hotel's convenience and affordability, appreciating the proximity to essential services, Walmart and restaurants. While the hotel has several positive elements, there are areas for improvement, such as maintenance and cleanliness, Wi-Fi reliability and breakfast variety.
Overall, Super 8 by Wyndham Calgary/Airport offers a balanced mix of comfort and convenience, making it a reasonable choice for budget-conscious travelers who prioritize ease of access and friendly service. Show more
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Categories
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
King Room - Non-SmokingFeaturing a flat-screen cable TV, this air-conditioned room offers a refrigerator and a tea and coffee maker. Free toiletries are provided in the private bathroom. Free WiFi is available.
Queen Room with Two Queen Beds - Non-SmokingFeaturing a flat-screen cable TV, this air-conditioned room offers a refrigerator and a tea and coffee maker. Free toiletries are provided in the private bathroom. Free WiFi is available.
Deluxe Queen Room with Two Queen Beds - Non-SmokingFeaturing a flat-screen cable TV, this spacious room offers a refrigerator and a tea and coffee maker. Free toiletries are provided in the private bathroom. Free WiFi is available.
Queen Room - Disability Access - Non-SmokingFeaturing a flat-screen cable TV, this air-conditioned room offers a refrigerator and a tea and coffee maker. Free toiletries and accessible facilities are provided in the private bathroom. Free WiFi is available.
Guest Reviews
7.0
Good
Location
Nestled conveniently in Calgary's industrial area, the Super 8 by Wyndham Calgary/Airport stands out for its remarkably strategic location. Guests consistently highlight its close proximity to the airport, making it perfect for travelers seeking easy transit options. Just about a ten-minute drive from the airport, this hotel offers a practical stay right on the airport side of town.
Not only is the location convenient for those needing to catch flights, but it also serves as a hub for accessing various necessary amenities. The hotel's proximity to malls, shopping centers and dining places ensures that guests have everything they need close by. Whether it's fast food chains, international restaurants or even Asian stores, the area’s diverse offerings cater to a multitude of tastes and needs.
The location proves advantageous for those with appointments at nearby points of interest such as the Peter Lougheed Hospital. Moreover, easy access to the main routes and the commuter train network further simplifies commuting around the city and beyond. Despite sitting at a busy crossroads, the hotel’s premises are sufficiently distanced to ensure that traffic noise does not disturb the comfort of guests.
With positive remarks about its clean, comfortable rooms and helpful staff, complemented with the inclusion of breakfast and a free airport shuttle service, the Super 8 by Wyndham Calgary/Airport represents a balanced mix of comfort and convenience. The added benefits of reasonable pricing and low traffic noise enhance its attractiveness, especially for budget-conscious travelers wanting to explore Calgary with minimal hassle.
Breakfast
Guests at 'Super 8 by Wyndham Calgary/Airport' have expressed mixed feelings about the hotel's breakfast offerings. Many appreciated that breakfast is included in the price, describing it as good, great or even surpassing their expectations. Some noted that it featured a decent selection including boiled eggs, cereal, toast, bagels, muffins and fresh coffee with a few healthy options like hard-boiled eggs.
However, other reviews highlighted limitations and areas for improvement. Several guests found the breakfast to be basic, describing it as simple but adequate. There were complaints about the lack of variety with some guests noting a heavy emphasis on carbohydrates and a shortage of protein options. Comments about weak coffee, cold eggs and unavailability of hot food were also prevalent.
There was also notable dissatisfaction concerning the "grab and go" breakfast bags that were offered during COVID-19 restrictions, which typically contained minimal items like a juice box and a muffin. Guests felt this option was inadequate and disappointing compared to their usual expectations of a continental breakfast.
In summary, while the complimentary nature of the breakfast was appreciated and some guests found it satisfactory, many felt the selection was limited and could benefit from more variety and quality.
Rooms
The rooms at Super 8 by Wyndham Calgary/Airport seem to offer a mix of experiences for guests. On the positive side, many guests found the rooms to be spacious, clean and comfortable with good-sized beds and essential amenities like a fridge. The rooms are often described as perfect for budget stays and some reviews highlighted the comfort and maintainability.
However, there are notable areas that need improvement. Several guests mentioned that the rooms and facilities appear dated and worn out with specific complaints about broken bathroom tiles, stuck doors and faulty heaters. Cleanliness issues were also recurrent with reports of dirty showers, stained sheets and unpleasant odors, detracting from the overall experience. Some found the lighting inadequate and the noise from neighboring rooms disruptive. Moreover, the hotel’s location is not very close to the airport and amenities like water bottles and blankets were lacking.
In summary, while the rooms can be comfortable and spacious, there are significant maintenance and cleanliness issues that need to be addressed to enhance the guest experience.
Beds
At Super 8 by Wyndham Calgary/Airport, guests frequently compliment the comfort of the beds, often describing them as very comfortable and even super comfortable. Many reviews highlight the beds as comfy with some guests appreciating the clean and well-prepared bedding. However, there are mentions of variability in the bed quality; some guests found the beds to be hard or noted issues such as worn-out mattresses and bedbugs in some instances.
Pillows garnered mixed opinions; while some guests found them comfortable, others described them as thin or even compared them to cardboard. Several reviews recommend bringing personal pillows and blankets, suggesting some issues with the hotel's bedding quality, such as blankets not being warm enough and low-quality pillowcases.
Overall, the beds at Super 8 by Wyndham Calgary/Airport generally receive positive remarks for comfort, though a few guests experienced issues with cleanliness and the overall condition of the bedding and pillows.
Cleanliness
Super 8 by Wyndham Calgary/Airport has garnered a mix of reviews regarding cleanliness, featuring both positive remarks and significant concerns. Many guests have praised the hotel for its clean and tidy rooms, describing them as well-maintained and comfortable. Some highlighted that the staff is courteous and quick to address issues like changing light bulbs. The hotel's location also received positive feedback.
However, a considerable number of reviews highlighted issues with cleanliness. Problems such as dirty bathrooms, stained sheets and furniture, dusty areas and unpleasant odors were recurrent. Guests noted the presence of hair in the shower, musty odors in rooms and dirty carpets. Complaints about the lobby and public areas not being clean were also noted with some mentioning a smell resembling cigarette smoke despite the hotel being smoke-free.
While many rooms were described as clean and cozy, the consistency in cleanliness appears to be an issue with several guests expressing disappointment over specific unclean items and areas during their stay.
Staff
The staff at Super 8 by Wyndham Calgary/Airport is frequently highlighted for their friendliness and helpfulness. Many guests found the team to be accommodating, polite and welcoming with several individuals specifically mentioned for their excellent service, such as Manager Priti, Shiraz on the night desk and Bill, the shuttle driver. The front desk and cleaning staff were particularly noted for being very friendly and efficient.
However, some reviews pointed to inconsistencies in service quality. A few guests experienced disappointing interactions, citing unfriendliness, discrimination and issues with reservation processes. Specific mentions of impoliteness from certain receptionists and a lack of response to concerns were raised.
Despite these occasional shortcomings, the majority of reviews praised the overall cooperative and positive attitude of the staff, contributing widely to pleasant guest experiences. The free airport shuttle and effective management were appreciated, reinforcing the hotel’s hospitable environment.
Wi-Fi
Super 8 by Wyndham Calgary/Airport offers free Wi-Fi to its guests, but the overall experience with the internet connection varies. Some guests found that the TV Wi-Fi functioned well and a few mentioned the Wi-Fi being strong at times. However, the majority of reviews indicate significant issues with the Wi-Fi, describing it as unreliable, spotty and weak. Guests frequently experienced poor connectivity, slow speeds and difficulties streaming movies on platforms like Netflix. Overall, while free Wi-Fi is available, it often falls short in terms of performance and reliability.
Business
Super 8 by Wyndham Calgary/Airport offers value for business travelers looking for cost-effective accommodation. The location is convenient with proximity to Walmart and various restaurants, making it easy for guests to grab essentials or enjoy a meal nearby. While opinions on the hotel's distance from the airport vary, it generally provides reasonable access to this major travel hub. Guests appreciate the good customer service and commend the breakfast muffins, though the breakfast choices are somewhat limited. Overall, the hotel provides a satisfactory balance of convenience and affordability, suitable for budget-conscious travelers.
Accessible
Super 8 by Wyndham Calgary/Airport is praised for its clean and generally accessible facilities. The hotel is conveniently close to essential services, fast food outlets and major routes, which makes it easy for guests to get around. Additionally, the location is advantageous for travelers with its proximity to the airport and timely, complimentary shuttle rides.
Guests appreciate the reserved military front door parking and the ease of access to nightstands and toiletries. Being close to Asian stores and restaurants, like the nearby Earl's, adds to the convenience of the location. Despite the dated rooms and some areas needing maintenance, essential amenities and features help make stays easier and more comfortable.
However, there are some concerns about the hotel's overall accessibility for individuals with mobility issues, particularly given the non-functioning elevator. Some reviews mention the need for better room upkeep, including replacing older facilities, ensuring functional toilets and providing sufficient cups, coffee and towels. Despite these minor setbacks, the hotel's combination of cleanliness and strategic location continues to be beneficial for many guests.
No, Super 8 by Wyndham Calgary/Airport doesn't have any pool.
No, a spa isn't available at Super 8 by Wyndham Calgary/Airport.
No, Super 8 by Wyndham Calgary/Airport doesn't allow dogs.
No, parking facilities aren't available at Super 8 by Wyndham Calgary/Airport.
No, Super 8 by Wyndham Calgary/Airport doesn't have a gym.