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Summary of reviewsThe Holiday Inn Express and Suites Calgary by IHG offers a well-rounded and positive experience for visitors in the heart of downtown Calgary, making it an ideal choice for both leisure and business travelers. Guests consistently praise its prime location, which is convenient for exploring major attractions like the Calgary Tower and the 17th Avenue, while public transportation options provide easy city navigation. The complimentary parking, including secure underground spaces, further enhances the hotel's appeal, offering significant value in a city where parking can be an expensive add-on.
A notable feature of the hotel is its complimentary breakfast, which guests appreciate for its variety and quality, despite some minor suggestions for improvement. Guests find the breakfast staff friendly and the atmosphere welcoming, contributing to a pleasant start to their day.
Rooms at the hotel are frequently highlighted for their cleanliness, comfort, and spaciousness, enhanced by modern amenities such as fridges, microwaves, and coffee makers. Visitors are particularly pleased with the comfortable and oversized beds, contributing to a restful sleep in a quiet environment despite the central location.
The staff at the hotel receive high marks for their friendliness and attentiveness, ensuring a warm, welcoming atmosphere and addressing any guest requests promptly. The exceptional customer service is a key aspect of the positive experience at the hotel.
Overall, the Holiday Inn Express and Suites Calgary by IHG excels in offering clean, comfortable accommodations with helpful staff, convenient parking, and a satisfying breakfast, all in a central downtown location. It provides good value for money, making it a recommended choice for travelers seeking a balance of affordability and comfort. Show more
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Categories
Accessible Hotel
This hotel offers a Standard Room with Mobility Accessible (Roll-In Shower). Accessible parking, assistive listening devices, and Braille or raised signage are also available.
3-Star Hotel
This hotel provides a comfortable and convenient experience with its prime location in downtown Calgary. It is known for its well-appointed rooms, complimentary breakfast, and proximity to key attractions and business areas. The excellent service and modern amenities ensure a satisfactory stay for all guests.
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Deluxe King SuiteFeature an in-room spa bath, this spacious room offers a microwave, refrigerator, and coffee maker. A seating area provides a flat-screen TV and a fireplace. Free WiFi is available.
Standard King RoomFeaturing a flat-screen TV, this non-smoking room offers a microwave, refrigerator, and coffee maker. A desk is provided. Free WiFi is available.
Standard Queen Room with Two Queen BedsFeaturing a flat-screen TV, this non-smoking room offers a microwave, refrigerator, and coffee maker. A desk is provided. Free WiFi is available.
Standard King Room with Sofa Bed - Non-SmokingFeaturing a flat-screen TV, this non-smoking room offers a microwave, refrigerator, and coffee maker. The living room is equipped with a sofa bed. A desk is provided. Free WiFi is available.
Superior King Suite - Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a seating area. The unit has 2 beds.
Double Room with Roll in Shower - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
Nestled conveniently in the heart of downtown Calgary, the Holiday Inn Express and Suites Calgary by IHG offers an ideal base for travelers aiming to explore the city’s vibrant center. The hotel's location is praised for its proximity to major attractions like the Calgary Tower, Stephen Avenue, and the popular 17th Avenue. Many guests note the ease of navigating the city, as the hotel is a short walk from public transportation, including the C-Train, which provides a quick and convenient commute to various parts of the city.
Visitors appreciate the complimentary parking options, which add significant value and convenience, especially for those driving into the city. The hotel's location is not only central but also offers quick access to a wide range of dining, shopping, and entertainment venues, making it suitable for both leisure and business travelers. Guests attending events, like hockey games or the Stampede Parade, find the hotel’s location particularly favorable.
Moreover, the hotel’s surroundings are noted as being quiet at night, allowing for restful evenings. The consistent praise for its cleanliness, friendly staff, and comfortable accommodations adds to the overall positive experience of staying at this centrally located hotel. Whether it’s walking to nearby shops, dining establishments, or simply enjoying the sights of downtown Calgary, the Holiday Inn Express and Suites Calgary provides both comfort and convenience.
Breakfast
At the Holiday Inn Express and Suites Calgary by IHG, guests frequently highlight the breakfast experience as a notable feature of their stay. Most reviews indicate a generally positive impression of the breakfast offerings, praising the variety and quality of the hot items available. Guests appreciated the inclusion of breakfast in their stay, often mentioning the array of options including staples like eggs, bacon, sausages, pancakes, and omelettes, alongside healthy choices such as fruits and yogurt.
Visitors were often impressed by the friendly service provided by the breakfast staff, with several mentioning attentive and amiable interactions that enhanced their morning routine. Additionally, the cleanliness and organization of the breakfast area left a good impression on guests, contributing to a satisfying start to their day.
However, some reviews point out areas for improvement, with a few guests noting that the breakfast could benefit from fresher or more diverse offerings. Occasionally, guests felt the menu was repetitive, suggesting a need for more variety on different days. Issues like food running out quickly or starting the service a bit late were mentioned by some visitors and could be addressed to enhance the overall experience.
Despite these minor criticisms, the complimentary breakfast is generally perceived as a valuable and convenient feature, making it a strong selling point for the hotel, especially given its easy access to downtown and public transport.
Rooms
Holiday Inn Express and Suites Calgary by IHG offers a commendable stay experience, with rooms that consistently impress guests with their cleanliness, comfort, and spaciousness. The rooms are well-sized, providing ample space for guests, and are equipped with everything needed for a comfortable stay. Guests frequently highlight the oversized, comfy beds and appreciate the thoughtful layout that includes modern amenities like fridges, microwaves, and coffee makers. Rooms are also praised for their fresh and welcoming ambiance, with many visitors noting the exceptional cleanliness and recent renovations that align with contemporary tastes.
The location is particularly advantageous, situated centrally and conveniently close to landmarks like Calgary Tower and the city's downtown attractions. Despite its central location, rooms maintain a quiet atmosphere, allowing for restful sleep. The staff's friendliness and responsiveness further enhance the positive experience, addressing any minor issues swiftly and ensuring a welcoming environment.
Overall, the hotel provides a reliable and pleasant stay option in Calgary, with spacious and well-appointed rooms that make it a suitable choice for both short and extended visits.
Beds
The beds at Holiday Inn Express and Suites Calgary by IHG are a standout feature, garnering praise for their comfort from numerous guests. Many visitors highlight the beds as being exceptionally comfortable, often noting their pleasant experiences with both mattresses and pillows. With mentions of good quality toppers, the beds provide a restful and cozy night's sleep, rivaling those found in more expensive hotels. The size of the beds also adds to the appeal, with large, spacious options available. While a few guests have pointed out issues such as uncomfortable mattresses, these seem to be exceptions in an otherwise positive trend. Overall, most guests leave the hotel well-rested, thanks to the consistently comfortable sleeping arrangements.
Cleanliness
When it comes to cleanliness, the Holiday Inn Express and Suites Calgary by IHG impresses with its commitment to maintaining a spotless environment. Guests frequently note the rooms' cleanliness as a standout feature, describing them as clean, comfortable, and spacious enough for a multi-day stay with the family. The hotel provides a clean and modern setting, with many reviews highlighting cleanliness alongside its central location and professional staff. Visitors report that the rooms, as well as the facilities, are well-kept, with features like comfortable beds and good shower pressure enhancing their experience. Even though there are minor cleanliness concerns, such as areas in need of more detailed cleaning, the overall feedback is largely positive. The hotel is appreciated for its clean atmosphere, making it a reliable choice for travelers seeking comfort in the heart of Calgary.
Staff
Visitors to the Holiday Inn Express and Suites Calgary by IHG consistently commend the hotel staff for their exceptional friendliness and helpfulness. Guests frequently highlight the positive encounters they had with both the reception and front desk personnel. The staff display a high level of professionalism and attentiveness, ensuring a warm and welcoming atmosphere throughout the stay. Many have noted the team's willingness to accommodate various requests and their quick response to inquiries, further enhancing the overall guest experience. Despite being busy, the staff remain polite, kind, and composed, underscoring their commitment to excellent customer service. Whether arriving late or needing assistance, guests have found the service to be nothing short of outstanding, with individual staff members going above and beyond to ensure a comfortable and pleasant stay.
Parking
At the Holiday Inn Express and Suites Calgary by IHG, guests consistently highlight the ease and convenience of the parking options available. The hotel offers ample free parking spaces, including secure underground parking, which is particularly valued given the central location in downtown Calgary. Many reviewers appreciate that parking is included with the room, adding value in a city where parking can be an expensive extra. Despite occasional concerns about tight spaces and a challenging bump at the entrance, the availability of covered and on-site parking is frequently praised. Overall, the parking facilities contribute to a hassle-free and pleasant stay, complementing the hotel's clean and comfortable accommodations.
3 Star
Nestled in the vibrant city of Calgary, the Holiday Inn Express and Suites offers a comfortable stay that aligns with expectations for its three-star rating. Despite some ongoing renovations impacting certain services, guests appreciate its status as a recommended accommodation for those seeking good value for money. Visitors particularly highlight the convenience of undercover parking and the hotel's proximity to the bustling downtown area, making it a practical choice for exploring local attractions.
The hotel stands out for its cleanliness and offers a restful environment, with rooms providing a nice and comfortable experience. Although some minor imperfections like outdated parental controls on TVs were noted, they were not significant issues for guests who visited mainly for relaxation rather than entertainment. The reasonable pricing, coupled with a breakfast that was well-received, positions it as a commendable option for those with moderate expectations looking for affordability without compromising on core comforts. Free parking adds to the appeal, especially for travelers with vehicles. While the facilities are modest, the combination of price, location, and basic amenities renders this hotel a viable choice for discerning budget-conscious travelers.
No, Holiday Inn Express and Suites Calgary by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express and Suites Calgary by IHG.
No, Holiday Inn Express and Suites Calgary by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express and Suites Calgary by IHG.
Yes, Holiday Inn Express and Suites Calgary by IHG has a gym.