Divya Sutra Plaza and Conference Centre Calgary Airport
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Summary of reviewsDivya Sutra Plaza and Conference Centre Calgary Airport enjoys a highly favorable location, especially appealing to travelers needing proximity to the airport with just a short 10-minute drive. Guests consistently appreciate the convenience and accessibility to highways, restaurants, shopping centers and necessary amenities like gas stations. The proximity to Banff and other local attractions adds to the allure. Despite being in a more industrial area and somewhat distant from major supermarkets and the city center, its quiet surroundings and ease of access to main roads offer a balanced experience, compensating for minor drawbacks.
The pricing at Divya Sutra Plaza is often praised as reasonable, especially considering the clean, spacious and quiet rooms that contribute to the overall positive experience. Guests frequently commend the comfortable and well-maintained accommodations, enhancing the value, service and strategic location appeal for both short and extended stays.
However, breakfast experiences have varied with some guests enjoying the convenience and quality while others express disappointment over the limited grab-and-go options. Despite the breakfast concerns, the hotel's cleanliness and neat environment often receive positive feedback, reassuring guests of a pleasant stay.
The onsite dining at the Italian restaurant is a notable highlight, receiving consistent high praise for its excellent food and service. The convenience of Starbucks coffee and bottled water, as well as the pleasant lounge bar prices, contribute further to guests' satisfaction, creating a memorable dining experience despite occasional restaurant closures or slow bar service.
Room accommodations offer a generally positive experience with frequent commendations for their cleanliness, spaciousness, comfort and good value. While there are occasional issues with maintenance and aesthetics, such as cracked bathroom sinks and outdated furniture, the efforts of the room attendants and the overall functionality of the rooms shine through.
Cleanliness across the hotel is mixed with guest rooms and bathrooms typically meeting or exceeding expectations due to their well-kept state. However, common areas such as the elevators and parking lot show some lapses in cleanliness that the hotel could improve upon. Inconsistent housekeeping services and abrupt interactions with some staff members highlight areas for potential enhancement.
The staff at Divya Sutra Plaza receives mixed reviews with some guests praising their friendliness, helpfulness and good service, particularly from the front desk and cleaning staff. However, there are also notable criticisms regarding customer service with some staff members described as abrupt, unhelpful and lacking basic customer service skills.
The pool and hot tub facilities often face accessibility issues with repeated mentions of them being closed or under maintenance, leading to consistent guest disappointment. This recurring problem suggests a need for better management of these amenities to meet guest expectations.
Divya Sutra Plaza earns high marks for its beds with guests frequently describing them as exceptionally comfortable and conducive to restful sleep. The overall comfort of the rooms, including functional amenities like TVs and coffee makers, further enhances the positive guest experience.
In summary, Divya Sutra Plaza and Conference Centre Calgary Airport offers a well-rounded and comfortable stay with strategic location benefits, reasonable pricing, excellent dinner options and commendable bed comfort, while addressing minor maintenance, service and cleanliness inconsistencies could significantly elevate the guest experience.
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The pricing at Divya Sutra Plaza is often praised as reasonable, especially considering the clean, spacious and quiet rooms that contribute to the overall positive experience. Guests frequently commend the comfortable and well-maintained accommodations, enhancing the value, service and strategic location appeal for both short and extended stays.
However, breakfast experiences have varied with some guests enjoying the convenience and quality while others express disappointment over the limited grab-and-go options. Despite the breakfast concerns, the hotel's cleanliness and neat environment often receive positive feedback, reassuring guests of a pleasant stay.
The onsite dining at the Italian restaurant is a notable highlight, receiving consistent high praise for its excellent food and service. The convenience of Starbucks coffee and bottled water, as well as the pleasant lounge bar prices, contribute further to guests' satisfaction, creating a memorable dining experience despite occasional restaurant closures or slow bar service.
Room accommodations offer a generally positive experience with frequent commendations for their cleanliness, spaciousness, comfort and good value. While there are occasional issues with maintenance and aesthetics, such as cracked bathroom sinks and outdated furniture, the efforts of the room attendants and the overall functionality of the rooms shine through.
Cleanliness across the hotel is mixed with guest rooms and bathrooms typically meeting or exceeding expectations due to their well-kept state. However, common areas such as the elevators and parking lot show some lapses in cleanliness that the hotel could improve upon. Inconsistent housekeeping services and abrupt interactions with some staff members highlight areas for potential enhancement.
The staff at Divya Sutra Plaza receives mixed reviews with some guests praising their friendliness, helpfulness and good service, particularly from the front desk and cleaning staff. However, there are also notable criticisms regarding customer service with some staff members described as abrupt, unhelpful and lacking basic customer service skills.
The pool and hot tub facilities often face accessibility issues with repeated mentions of them being closed or under maintenance, leading to consistent guest disappointment. This recurring problem suggests a need for better management of these amenities to meet guest expectations.
Divya Sutra Plaza earns high marks for its beds with guests frequently describing them as exceptionally comfortable and conducive to restful sleep. The overall comfort of the rooms, including functional amenities like TVs and coffee makers, further enhances the positive guest experience.
In summary, Divya Sutra Plaza and Conference Centre Calgary Airport offers a well-rounded and comfortable stay with strategic location benefits, reasonable pricing, excellent dinner options and commendable bed comfort, while addressing minor maintenance, service and cleanliness inconsistencies could significantly elevate the guest experience.
Hotel with Parking
This hotel and conference center near the airport provides substantial parking facilities to accommodate guests attending events or staying overnight with their cars.
EV charging stations
Accessible Hotel
This hotel is identified as an accessible hotel in Calgary, indicating it provides features for guests with disabilities.
Hotel with Indoor Pool
An indoor pool is available for guests at this hotel. Sources mention that the pool facility includes waterslides.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Divya Sutra Plaza and Conference Centre Calgary Airport enjoys a highly praised location, especially for those needing proximity to the airport, being just a short 10-minute drive away. Guests frequently highlight the convenience of its accessibility to highways, restaurants, grocery stores, gas stations and various centers, making it a well-situated choice for travelers. The location is also appreciated for being near shopping areas and dining establishments with some noting its proximity to Banff and other attractions.
The hotel location is not without minor drawbacks. A few reviews mention that it is situated in a more industrial area and somewhat distant from major supermarkets and the city center, making public transportation less convenient. However, the benefit of quiet surroundings and easy access to main roads seems to compensate for these points.
Pricing at Divya Sutra Plaza is often cited as reasonable, pairing well with the convenience and quality of the location. The clean, spacious and quiet rooms add to the overall positive experience with guests appreciating the comfort and beauty of the place. The combination of value, service and strategic location makes it an appealing choice for both short and extended stays.
Guests have had varied experiences with breakfast at Divya Sutra Plaza and Conference Centre near Calgary Airport. While some praised the breakfast, calling it fantastic and sufficient to last until lunch, many others expressed disappointment. A common point of contention was the lack of a substantial breakfast; instead of a traditional spread, guests received a grab-and-go option consisting of items like a muffin, muesli, juice and an apple. This was described by some as a bag of sugary snacks, leading to dissatisfaction and a sense of being misled by the promise of an included breakfast. Additionally, the absence of a more robust continental breakfast was noted with recommendations for an upgrade to better meet guests' expectations. Despite these breakfast concerns, the hotel overall received positive mentions for being neat and clean with some guests indicating they would return in the future.
The dinner experience at Divya Sutra Plaza and Conference Centre Calgary Airport's onsite Italian restaurant garners high praise. Guests consistently highlight its excellence and enjoy the convenience of having Starbucks coffee and bottled water available. The restaurant's favorable location near the front desk and the pleasant prices at the lounge bar are appreciated. Many reviewers laud the fabulous service of the waitstaff. Despite the occasional closure of the restaurant during some guests' stays and slightly slow service at the bar, overall, the restaurant's ambiance, acclaimed reviews and delightful aroma leave a positive impression on visitors.
Divya Sutra Plaza and Conference Centre Calgary Airport offers a mix of experiences when it comes to room accommodations. Guests frequently commend the hotel for its clean and spacious rooms with comfortable beds and pleasant views. Many found their rooms to be quiet, cozy and functional, highlighting comfort and good value for money.
Despite the generally positive feedback, there were occasional mentions of issues such as cracked bathroom sinks, broken chairs and outdated furniture which detracted from the overall appearance. Some guests noted the need for better maintenance, citing examples like slow showers and malfunctioning air conditioners. Moreover, a few rooms were described as having stains or funny smells, emphasizing the need for touch-ups and deeper cleaning.
The convenience of having a well-kept and spotless bathroom stood out positively, making the stay more pleasant for many. While the visual appeal of some rooms did not always meet expectations, the majority still recognized the efforts of the room attendants in keeping the space tidy.
Overall, the hotel manages to offer good quality rooms at great rates with a few areas for improvement that could enhance the guest experience further.
Divya Sutra Plaza and Conference Centre near Calgary Airport garners noticeable praise for its beds, which many guests found to be exceptionally comfortable. The beds are often described as large with king size options available, consistently providing a cozy and restful sleep experience. Comfortable mattresses and pillows enhance the overall satisfaction. A few guests mentioned minor issues such as some beds being overly soft or sagging in the center, but these instances seem rare. In addition to the bed quality, clean rooms with functional amenities like TVs, coffee makers and toiletries contribute to a pleasant stay. Overall, the hotel's emphasis on comfort clearly stands out in guest feedback.
Divya Sutra Plaza and Conference Centre Calgary Airport offers guests a mix of experiences when it comes to cleanliness. Many reviews highlight the clean and comfortable rooms that live up to expectations, emphasizing reasonable prices and pleasant decor. The bathrooms, particularly, receive frequent praise for being very clean with some guests noting the luxury of a steam shower and jacuzzi tub.
However, the hotel's common areas and detailed cleaning practices leave room for improvement. Dirty carpets, especially in elevators, stained tables and garbage in the parking lot detract from the overall impression. Issues such as rooms not being cleaned for consecutive days and abrupt interactions with some housekeeping staff were also noted by guests.
While individual rooms and specific facilities like the comfortable beds and clean bathrooms often receive positive feedback, the inconsistent cleanliness in shared spaces and occasional lapses in housekeeping services highlight areas where the hotel could improve to ensure a consistently high standard.
The staff at Divya Sutra Plaza and Conference Centre Calgary Airport receive mixed reviews from guests. On the positive side, many guests commend the staff for being friendly, helpful, accommodating and nice. Notable mentions include friendly front desk staff and good communication and cooperation among the team. Several guests also highlight specific instances of excellent service from the front desk and cleaning staff.
However, there are also significant criticisms regarding customer service. Some guests report that the staff were abrupt, impolite or rude with instances of unhelpfulness and poor customer relationship skills. There are repeated mentions of staff not returning calls and not listing guests for breakfast, leaving a negative impression. Additionally, several guests express frustration with the front desk staff, who were described as not smiling and lacking basic customer service skills. Overall, while some staff members excel in their roles, others appear to fall short in providing a consistent and pleasant guest experience.
The pool at Divya Sutra Plaza and Conference Centre Calgary Airport has often faced issues with accessibility and operation. Repeated mentions of the pool being closed or under maintenance indicate that guests frequently find it unavailable during their stays. Despite some guests choosing the hotel specifically for the pool and hot tub facilities, they were unable to use them, leading to disappointment. Reports note that these amenities have been out of service for months and there seems to be a recurring problem with the pool being either not in operation or not working. This persistent unavailability could be a point of concern for potential guests relying on these features for their accommodation choice.
Location Show Map
Location
The hotel location is not without minor drawbacks. A few reviews mention that it is situated in a more industrial area and somewhat distant from major supermarkets and the city center, making public transportation less convenient. However, the benefit of quiet surroundings and easy access to main roads seems to compensate for these points.
Pricing at Divya Sutra Plaza is often cited as reasonable, pairing well with the convenience and quality of the location. The clean, spacious and quiet rooms add to the overall positive experience with guests appreciating the comfort and beauty of the place. The combination of value, service and strategic location makes it an appealing choice for both short and extended stays.
Breakfast
Dinner
Rooms
Despite the generally positive feedback, there were occasional mentions of issues such as cracked bathroom sinks, broken chairs and outdated furniture which detracted from the overall appearance. Some guests noted the need for better maintenance, citing examples like slow showers and malfunctioning air conditioners. Moreover, a few rooms were described as having stains or funny smells, emphasizing the need for touch-ups and deeper cleaning.
The convenience of having a well-kept and spotless bathroom stood out positively, making the stay more pleasant for many. While the visual appeal of some rooms did not always meet expectations, the majority still recognized the efforts of the room attendants in keeping the space tidy.
Overall, the hotel manages to offer good quality rooms at great rates with a few areas for improvement that could enhance the guest experience further.
Beds
Cleanliness
However, the hotel's common areas and detailed cleaning practices leave room for improvement. Dirty carpets, especially in elevators, stained tables and garbage in the parking lot detract from the overall impression. Issues such as rooms not being cleaned for consecutive days and abrupt interactions with some housekeeping staff were also noted by guests.
While individual rooms and specific facilities like the comfortable beds and clean bathrooms often receive positive feedback, the inconsistent cleanliness in shared spaces and occasional lapses in housekeeping services highlight areas where the hotel could improve to ensure a consistently high standard.
Staff
However, there are also significant criticisms regarding customer service. Some guests report that the staff were abrupt, impolite or rude with instances of unhelpfulness and poor customer relationship skills. There are repeated mentions of staff not returning calls and not listing guests for breakfast, leaving a negative impression. Additionally, several guests express frustration with the front desk staff, who were described as not smiling and lacking basic customer service skills. Overall, while some staff members excel in their roles, others appear to fall short in providing a consistent and pleasant guest experience.
Pool
Yes, Divya Sutra Plaza and Conference Centre Calgary Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Divya Sutra Plaza and Conference Centre Calgary Airport.
Yes, Divya Sutra Plaza and Conference Centre Calgary Airport welcomes dogs.
Yes, parking facilities are available at Divya Sutra Plaza and Conference Centre Calgary Airport.
Yes, Divya Sutra Plaza and Conference Centre Calgary Airport has a gym.
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