Puerto Caleta
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Summary of reviewsPuerto Caleta is highly regarded for its prime location in Caleta de Fuste, making it an ideal spot for beach lovers and those looking to explore the vibrant surrounding area. The hotel is conveniently close to the beach, shops, restaurants, bars and playgrounds, adding to its appeal for families and travelers seeking easy access to various amenities. Guests appreciate the tranquil setting amidst the bustling town and the excellent price-quality ratio further enhances its charm.
The hotel's staff consistently receive high praise for their friendliness, helpfulness and attentiveness, contributing significantly to a welcoming and relaxing atmosphere. Special mentions frequently highlight individuals for their exceptional service, enhancing the overall positive guest experience.
Cleanliness at Puerto Caleta garners mixed reviews. Many guests commend the regular cleaning of bedding and provision of fresh towels, describing their accommodations as clean and comfortable. However, some reviews point to dated decor, rickety furnishings, moisture issues and a need for thorough renovations. Interactions with cleaning staff are also a point of contention for a few guests.
The pool area, featuring clean pools and a nearby bar, is appreciated, although some guests note the potential hazards due to the unmarked steps and crowded conditions. The heated pool is a comfort, but refurbishments like painting and providing more umbrellas for shade could enhance its appeal.
Wi-Fi service at Puerto Caleta receives critical feedback with many guests experiencing weak or non-existent connections, especially away from the pool area. Despite this, the helpfulness of the reception staff is noted.
The beds and mattresses draw varied reactions. Some guests report comfortable beds providing good sleep, while others find them uncomfortable, old and in need of replacement. Cleanliness under the beds and issues like plastic mattress covers and bugs also mar the experience for several visitors.
In summary, Puerto Caleta stands out for its excellent location and friendly staff but requires improvements in cleanliness, Wi-Fi service, pool amenities and bed quality to meet the expectations of all guests fully.
Categories
The hotel's staff consistently receive high praise for their friendliness, helpfulness and attentiveness, contributing significantly to a welcoming and relaxing atmosphere. Special mentions frequently highlight individuals for their exceptional service, enhancing the overall positive guest experience.
Cleanliness at Puerto Caleta garners mixed reviews. Many guests commend the regular cleaning of bedding and provision of fresh towels, describing their accommodations as clean and comfortable. However, some reviews point to dated decor, rickety furnishings, moisture issues and a need for thorough renovations. Interactions with cleaning staff are also a point of contention for a few guests.
The pool area, featuring clean pools and a nearby bar, is appreciated, although some guests note the potential hazards due to the unmarked steps and crowded conditions. The heated pool is a comfort, but refurbishments like painting and providing more umbrellas for shade could enhance its appeal.
Wi-Fi service at Puerto Caleta receives critical feedback with many guests experiencing weak or non-existent connections, especially away from the pool area. Despite this, the helpfulness of the reception staff is noted.
The beds and mattresses draw varied reactions. Some guests report comfortable beds providing good sleep, while others find them uncomfortable, old and in need of replacement. Cleanliness under the beds and issues like plastic mattress covers and bugs also mar the experience for several visitors.
In summary, Puerto Caleta stands out for its excellent location and friendly staff but requires improvements in cleanliness, Wi-Fi service, pool amenities and bed quality to meet the expectations of all guests fully.
Family Friendly Hotel
This hotel is in a fabulous location, offering easy access to local attractions and amenities. It provides a convenient and comfortable stay for families.
Hotel with Swimming Pool
This hotel features a range of swimming pools suitable for both children and adults. The pools are kept clean, and there is a heated pool available.
Outdoor Pool
Cheap Hotel
Consistently listed as a budget-friendly hotel, it offers affordable accommodation near the center and beach, making it a convenient and cost-effective choice for visitors.
Hotel with Outdoor Pool
The property includes an outdoor swimming pool along with a sun deck, providing a pleasant area for guests to relax by the water.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Guest Reviews
Puerto Caleta boasts a prime location that consistently impresses its guests. Situated close to the beach and surrounded by shops, restaurants and bars, the hotel's central position in Caleta de Fuste makes it an ideal spot for a variety of activities. For families, the proximity to playgrounds and parks is highly appreciated, enhancing the hotel's appeal to those traveling with children. Visitors also highlight the convenience of nearby car and bike rental options, making it easy to explore the broader area and the island.
The strategic location is paired with a tranquil setting that offers peace despite being in the midst of the action. Guests often mention the excellent price-quality ratio, further adding to its charm. The hotel's friendly and helpful staff also receive consistent praise, contributing to an overall positive experience.
While the location is unequivocally the star feature, the property’s cleanliness and services also earn commendations. Some reviewers pointed out challenges such as the condition of the rooms and occasional noise from the flight corridor, but these are minor concerns amidst predominantly positive feedback.
Overall, Puerto Caleta stands out for its unbeatable location, making it a convenient and enjoyable choice for visitors looking to immerse themselves in the heart of Caleta de Fuste.
Guests at Puerto Caleta have reported a varied experience with the beds and mattresses in the hotel. Some visitors found the beds to be very comfortable, stating they provided everything needed for a good night's sleep. Several reviews specifically mentioned they slept well due to the comfort of the beds.
However, many guests reported issues with the quality and condition of the beds and mattresses. Common complaints included uncomfortable beds, old mattresses and some beds making noise. Several guests mentioned the mattresses were very old and even described them as full of spikes. There were also remarks about rotten sofa beds and worn-out furniture.
Cleanliness around the beds was another point of concern with reports of dirty areas under the beds and the presence of bugs leading to bites. Some visitors also expressed dissatisfaction with items like plastic mattress covers and the use of two single beds pushed together instead of a double bed.
Overall, while there are positive notes about comfortable beds from some guests, the predominant feedback highlights significant issues with the bedding quality and cleanliness at Puerto Caleta.
Puerto Caleta receives mixed reviews regarding its cleanliness. Positive feedback frequently highlights that the bedding is cleaned multiple times a week with fresh towels provided daily and guests often describe their accommodations as very clean, spacious and comfortable. Many appreciated the spotless conditions and attentive housekeeping, praising the property’s close proximity to the beach and local town.
However, there is a significant share of reviews pointing out areas that need considerable improvement. Criticisms include the outdated decor, rickety furnishings, moisture issues and musty odors. Some visitors found the cleanliness overall to be poor and reported rude interactions with cleaning staff, while others noted that the property and facilities appear neglected and in need of thorough renovations.
In summary, while many guests find Puerto Caleta clean and well-located, there is a clear call for updating and better maintenance to enhance the overall guest experience.
The reviews for Puerto Caleta highlight the hotel's staff as a standout feature with guests repeatedly mentioning their friendliness, helpfulness and attentiveness. Visitors commend the reception staff, noting their exceptional courtesy and willingness to assist, even accommodating early arrivals with a smile. Lifeguards and housekeeping staff also receive praise for their excellent service and friendly demeanor.
Special mentions go to individuals like Olivia, the waitress at the pool bar and Noelia, from housekeeping, for their outstanding service and pleasant attitudes. The overall sentiment is that the staff contribute significantly to a relaxing atmosphere, making it an ideal destination for families, couples and even solo travelers. Despite any challenges, the workers maintain a positive and supportive attitude, ensuring guests feel welcomed and well taken care of. The combination of excellent staff service and the hotel's convenient location creates a favourable impression on visitors.
The Wi-Fi service at Puerto Caleta has received mixed feedback. While some guests found the internet connection particularly weak, especially when away from the pool area, others noted that it was practically non-existent or exceptionally slow throughout their stay. Despite the general dissatisfaction with the Wi-Fi, the reception staff were commended for their helpfulness, such as providing essential items like a kettle and hairdryer upon request. However, the prevailing sentiment is that the Wi-Fi needs significant improvement to meet guests' expectations, especially considering the price point of the accommodation.
Puerto Caleta features a range of swimming pools that cater to both children and adults, providing a convenient and enjoyable amenity right on the premises. Despite these highlights, the pool area presents a mixed bag of conditions. On the positive side, the pools are kept very clean with daily cleaning routines ensuring hygiene and they offer a lovely area for relaxation with a nearby bar enhancing the overall vibe. The heated pool is also a noted comfort, making it more enjoyable even during cooler periods.
While the pool setup is appreciated for its convenience and the joy it brings to children and adults alike, several aspects require attention. The pool floor, although padded, has caused minor injuries and there are unmarked steps posing potential hazards. Some guests felt the pool was not visually appealing, indicating a need for refurbishments like painting and fixing chipped areas. Additionally, the pool can get crowded and lacks sufficient umbrellas for shade.
Despite these issues, the proximity to the beach can be a delightful alternative for those who wish to skip the pool. Overall, the pool area at Puerto Caleta contributes positively to the guest experience but certainly has room for improvement to enhance its appeal and safety.
Puerto Caleta offers an enviable location for beach lovers. Situated just a 5-minute walk from the beach, guests praised its proximity to the shoreline, describing it as very close and conveniently near to everything. The beach, described by some as lovely, is easily accessible and adds to the allure of the hotel's perfect location. Surrounded by shops, pubs and restaurants, Puerto Caleta provides easy access to all essential amenities, including a nearby supermarket. The central position of the hotel ensures that guests can effortlessly enjoy both the vibrant town life and the relaxing beach atmosphere.
Location Show Map
Location
The strategic location is paired with a tranquil setting that offers peace despite being in the midst of the action. Guests often mention the excellent price-quality ratio, further adding to its charm. The hotel's friendly and helpful staff also receive consistent praise, contributing to an overall positive experience.
While the location is unequivocally the star feature, the property’s cleanliness and services also earn commendations. Some reviewers pointed out challenges such as the condition of the rooms and occasional noise from the flight corridor, but these are minor concerns amidst predominantly positive feedback.
Overall, Puerto Caleta stands out for its unbeatable location, making it a convenient and enjoyable choice for visitors looking to immerse themselves in the heart of Caleta de Fuste.
Beds
However, many guests reported issues with the quality and condition of the beds and mattresses. Common complaints included uncomfortable beds, old mattresses and some beds making noise. Several guests mentioned the mattresses were very old and even described them as full of spikes. There were also remarks about rotten sofa beds and worn-out furniture.
Cleanliness around the beds was another point of concern with reports of dirty areas under the beds and the presence of bugs leading to bites. Some visitors also expressed dissatisfaction with items like plastic mattress covers and the use of two single beds pushed together instead of a double bed.
Overall, while there are positive notes about comfortable beds from some guests, the predominant feedback highlights significant issues with the bedding quality and cleanliness at Puerto Caleta.
Cleanliness
However, there is a significant share of reviews pointing out areas that need considerable improvement. Criticisms include the outdated decor, rickety furnishings, moisture issues and musty odors. Some visitors found the cleanliness overall to be poor and reported rude interactions with cleaning staff, while others noted that the property and facilities appear neglected and in need of thorough renovations.
In summary, while many guests find Puerto Caleta clean and well-located, there is a clear call for updating and better maintenance to enhance the overall guest experience.
Staff
Special mentions go to individuals like Olivia, the waitress at the pool bar and Noelia, from housekeeping, for their outstanding service and pleasant attitudes. The overall sentiment is that the staff contribute significantly to a relaxing atmosphere, making it an ideal destination for families, couples and even solo travelers. Despite any challenges, the workers maintain a positive and supportive attitude, ensuring guests feel welcomed and well taken care of. The combination of excellent staff service and the hotel's convenient location creates a favourable impression on visitors.
Wi-Fi
Pool
While the pool setup is appreciated for its convenience and the joy it brings to children and adults alike, several aspects require attention. The pool floor, although padded, has caused minor injuries and there are unmarked steps posing potential hazards. Some guests felt the pool was not visually appealing, indicating a need for refurbishments like painting and fixing chipped areas. Additionally, the pool can get crowded and lacks sufficient umbrellas for shade.
Despite these issues, the proximity to the beach can be a delightful alternative for those who wish to skip the pool. Overall, the pool area at Puerto Caleta contributes positively to the guest experience but certainly has room for improvement to enhance its appeal and safety.
Beach
Yes, Puerto Caleta has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Puerto Caleta.
No, Puerto Caleta doesn't allow dogs.
No, parking facilities aren't available at Puerto Caleta.
No, Puerto Caleta doesn't have a gym.
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