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Summary of reviewsHotel Delta Florence is appreciated for its strategic and highly convenient location, particularly beneficial for those traveling by car. Positioned close to the highway and public transport, the hotel serves as an accessible hub for excursions into Florence and nearby cities. Its proximity to essential amenities, such as dining options and grocery stores, enhances its appeal for short stays, business trips and travelers who value practicality.
Guests have mixed feelings about the hotel’s breakfast offerings. While some praised the freshly baked croissants and decent selection, others criticized the limited variety, lack of fresh produce and the out-of-order vending machines. The breakfast room is often described as small and in need of renovation, suggesting room for improvement in both the quality and service to align with the expectations of a higher-end hotel.
The rooms at Hotel Delta Florence receive varied feedback. Positive remarks center on the quality of mattresses, occasional spaciousness and cleanliness in some instances. However, many guests highlight significant drawbacks such as outdated furnishings, poor maintenance and issues with cleanliness. The presence of practical discomforts, like small, dark rooms, lack of soundproofing and noise from a nearby disco bar, also contributes to a generally unsatisfactory experience for many.
Cleanliness is a prevalent issue with numerous reports of dirty rooms, bathrooms and common areas. Despite a few mentions of clean rooms and helpful staff, the overall consensus points to consistent shortcomings in hygiene and maintenance throughout the hotel.
Staff experiences are mixed with many guests praising the friendliness and helpfulness of the majority of the staff, especially the reception team. However, there are noted inconsistencies in service quality with some staff members displaying rude behavior and a lack of attentiveness, particularly among the breakfast staff. Language barriers occasionally exacerbate these issues, impacting the overall guest experience.
The WiFi service is another point of contention. While some guests experience reliable connectivity, others report significant issues with inconsistent and weak signals, both in rooms and public areas, indicating a need for improved network infrastructure.
The pool facilities receive mixed reviews, primarily due to additional charges and limited operational hours. Guests often find themselves surprised by these extra fees and the condition of the pool area, which sometimes features overgrown garden areas and unappealing water.
Free on-site parking is a notable convenience, though it can become crowded and chaotic during peak times. Despite these challenges, the availability of ample parking space offers a positive aspect to those driving.
Guest opinions on the beds are generally favorable regarding comfort, though some mention issues with hard mattresses and beds with wheels that disrupt sleep. Clean bedding adds to a positive sleeping experience for many, despite these drawbacks.
Lastly, many guests question the hotel's four-star rating, feeling it falls short of the standard due to outdated facilities, poor maintenance and lackluster service quality. The overall sentiment suggests a rating more fitting of a two- or three-star classification, considering the hotel's current condition and service offerings.
In summary, Hotel Delta Florence offers convenience and accessibility for travelers focused on practicality, though it struggles to meet the expectations typically associated with a four-star designation. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly and offers a convenient location in Calenzano. It is a good option for travelers with pets looking for a comfortable stay.
Dogs Stay Free
Hotel with Parking
This hotel offers free private and secure parking, including space for long distance coaches. It is conveniently located near the A1 motorway and has a bus stop in front with direct links to Florence.
Family Friendly Hotel
Hotel with Swimming Pool
Pool Water Slide Pool Lap Lanes Outdoor Pool
Business Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel where Dogs Stay Free
Hotel with Pool Lap Lanes
Hotel with Pool Water Slide
Room Types
Classic Triple RoomAir-conditioned room with satellite TV and a minibar.
Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.
Economy Double RoomThe double room offers air conditioning, a wardrobe, heating, as well as a flat-screen TV. The unit offers 1 bed.
Economy Single RoomThis single room is air-conditioned and features a flat-screen TV, a wardrobe and heating. The unit offers 2 beds.
Economy Quadruple RoomThis quadruple room is air-conditioned and has a flat-screen TV, a wardrobe and heating. The unit has 4 beds.
Double RoomThe unit has 1 bed.
About Hotel Delta Florence
License: 048005ALB0001, IT048005A1Q3PMTJKZ
Guest Reviews
5.2
Rated
Location
Hotel Delta Florence garners attention for its highly convenient location, especially for those traveling by car. Its proximity to the highway, being close to multiple entrances and exits, makes it a strategic base for accessing Florence as well as other nearby cities. This ease of highway access is repeatedly lauded by guests, who find it particularly favorable for short stays or business trips.
Despite its unremarkable rooms, guests appreciate the value afforded by the hotel’s prime placement. Public transport is readily available with a bus stop situated just outside the hotel, facilitating straightforward journeys into Florence’s city center. Additionally, the vicinity includes a range of dining options and grocery stores with a Carrefour and other essential shops within walking distance.
Guests often highlight the hotel's practicality for late arrivals, business trips and transit stays due to its easily identifiable position near the motorway. It's beneficial for those needing quick access to a place to rest without venturing far from the main travel routes.
Nonetheless, the hotel does face some criticisms regarding cleanliness and its environment may not be ideal for families. The presence of workers and sporadic parking chaos reflect a utilitarian but functional landing place for travelers rather than a luxurious retreat.
In summary, Hotel Delta Florence stands out for its strategic and convenient location, making it a worthwhile choice for travelers focused on accessibility and value, rather than lavish accommodations.
Breakfast
Hotel Delta Florence offers a breakfast experience that receives mixed reviews from its guests. Some guests appreciated the multiple options available, particularly highlighting the freshly baked croissants and an overall decent selection. Despite this, a significant number of reviews pointed out the lack of variety and quality in the breakfast offerings with particular criticism aimed at the limited selection and absence of fresh fruits and vegetables. Specific complaints included cold or industrial pastries, very sweet-oriented options without savory items and vending machines that were often out of order.
The breakfast room itself was another point of contention with remarks about it being too small to accommodate the number of guests and needing urgent renovation. Many found the quality of food to be below the standards of a 4-star hotel, describing it as meager, minimal or even scandalous. While a few guests found the breakfast sufficient, the consensus suggests that improvements are needed in both the variety and quality to meet the expectations of a higher-end hotel experience.
Overall, while there are some positive notes about the breakfast at Hotel Delta Florence, the prevailing sentiment is that there is significant room for improvement to ensure a more satisfying start to the day for all guests.
Rooms
Hotel Delta Florence presents an intriguing blend of feedback from guests regarding their rooms. On the positive side, some guests appreciated the good quality mattresses and mentioned that the rooms were clean and aligned with their requirements. A few noted that the rooms were better than expected, especially in light of prior reviews with mentions of spaciousness and private bathrooms featuring bathtubs.
However, the overall sentiment points towards a range of significant drawbacks. Many guests felt that the hotel’s structure is outdated, harking back to the '80s and in dire need of renovation. The furniture and fixtures in the rooms are often described as old, dented and in poor condition with torn curtains and extremely small and dirty bathrooms. Issues with room cleanliness were a recurrent theme with reports of dust, grease and even bugs, contributing to an overall feeling of neglect and dilapidation.
The rooms also suffer from practical shortcomings; they are frequently described as small, dark and hot, lacking soundproofing and with uncomfortable beds. Furthermore, the presence of a disco bar underneath some rooms contributes to noise problems and there are instances of rooms having bad smells, dirty walls and high temperatures.
In summary, while there are occasional bright spots, such as the quality of the mattresses and some instances of cleanliness, the Hotel Delta Florence's rooms largely leave guests dissatisfied due to their outdated condition, lack of maintenance and various discomforts.
Beds
Many guests have shared their experiences regarding the beds at Hotel Delta Florence. Several reviewers found the beds to be comfortable with many using terms like good, great and very comfortable to describe their sleeping arrangements. Clean bedding is often highlighted, adding to the overall sense of comfort. However, the feedback is mixed; some guests reported that the mattresses and pillows were uncomfortable with specific mentions of hard beds and mattresses that detracted from their stay. Another common issue raised was that the beds often came with wheels, causing them to move easily and disrupt sleep. Despite these complaints, the general consensus appears to be that while the hotel might have some drawbacks, many guests found the beds to meet their needs for a restful night.
Cleanliness
Hotel Delta Florence appears to have significant issues with cleanliness across various parts of the establishment. Many reviews highlight the poor state of cleanliness, mentioning dirty rooms, bathrooms and common areas, along with complaints about dust, dirty walls, worn-out curtains and old furniture. Guests noted a pervasive smell of sewage and an overall dilapidated condition of the hotel. The carpet and windows were frequently mentioned as areas particularly neglected with some visitors encountering remnants of old food on the floor.
Despite these overwhelming concerns with hygiene, there are occasional remarks indicating that some rooms were clean and that the hotel staff were helpful in directing guests to local bus services. One guest even noted that the hotel room was clean and large. However, these positive mentions are rare and do not outweigh the numerous negative comments about the hotel's cleanliness. Overall, the hotel is not meeting guests' expectations regarding cleanliness and maintenance, significantly affecting their stay experience.
Staff
Visitors to Hotel Delta Florence have shared mixed experiences regarding the hotel staff, generally highlighting both positive and negative encounters. Many guests appreciated the kindness and helpfulness demonstrated by the majority of the staff, noting that they were very friendly, accommodating and polite. The reception staff, in particular, received commendation for their welcoming and supportive behavior with specific mentions of their attentiveness and the witty remarks from the night receptionist.
Despite these positive interactions, there were several comments on the variability of the staff's service quality. Some guests found the breakfast staff less welcoming and pointed out instances of rude behavior from certain individuals. Additionally, there were reports of staff members lacking guest service etiquette, delivering poor attitudes and providing inattentive and unhelpful service.
Language barriers seemed to contribute to the occasional frustration with many staff members not speaking English fluently, which may have impacted communication and service. While the bar and restaurant staff generally received praise for their friendliness and politeness, other areas, such as room staff and certain individuals at the reception, were noted for rudeness and unwelcoming responses.
Overall, Hotel Delta Florence can offer a warm and friendly experience with its hospitable staff, but the inconsistencies in service quality and staff demeanor should be considered when planning a stay.
Wi-Fi
The WiFi experience at Hotel Delta Florence presents a mix of positive and negative feedback from guests. While some guests note that the WiFi works great, others have reported significant issues. Common concerns include lack of WiFi in several rooms, unreliable connection in the lobby and non-functional or poor-quality unsecured WiFi. Though some guests experienced functional WiFi, others found it inconsistent, sometimes working in one room but not in another. These mixed reviews suggest that while the hotel may offer decent WiFi service in certain areas, there are notable inconsistencies that could affect guests' connectivity during their stay.
Pool
The pool at Hotel Delta Florence has received mixed reviews from guests, primarily due to unexpected charges and its management. Despite being featured prominently on the hotel's website, the pool is not included in the standard room rate and requires an additional fee with reports varying between 5 to 9 euros per person per day. Furthermore, the pool is managed separately from the hotel, leading to confusion among guests expecting complimentary access. Operational hours are also limited with access closing at 6:30 PM and reopening at 9 AM, restricting flexibility for users. Some guests reported the pool being in poor condition with one mentioning overgrown garden areas and green, unappealing water. Thus, while there is potential for the pool to enhance the hotel stay, current management and conditions leave room for improvement.
Parking
Hotel Delta Florence offers the convenience of free on-site parking with generally good availability. The parking area provides easy accessibility and can accommodate a range of vehicles. However, guests should be aware that during busy hours, the parking lot can become crowded and somewhat chaotic with vans and trucks occasionally parking haphazardly. While there is ample parking, some guests have noted that the hotel staff could be more proactive in assisting with parking-related issues. Overall, the parking situation is manageable despite some minor challenges during peak times.
4 Star
Hotel Delta Florence has garnered numerous reviews, many of which question its four-star rating. Guests consistently feel that the hotel falls short of four-star standards, suggesting it merits no more than a two- or three-star classification. The facility seems outdated and poorly maintained with both the interior and exterior showing signs of wear from the 90s. Visitors have mentioned that the hotel is located by a noisy road, surrounded by industrial sites, which detracts from its appeal. Service levels also do not meet expectations with comments about grumpy personnel and a breakfast that lacks variety and international options. Overall, the general sentiment is that the hotel's current condition and services do not align with what one would expect from a four-star establishment.
Yes, Hotel Delta Florence has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Hotel Delta Florence.
Yes, Hotel Delta Florence welcomes dogs.
Yes, parking facilities are available at Hotel Delta Florence.