htop Calella Palace & SPA 4Sup #htopFun
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Summary of reviewsThe htop Calella Palace & SPA 4Sup #htopFun garners broadly favorable reviews across various categories, contributing to an overall pleasant guest experience.
The hotel's location strikes an effective balance between tranquility and accessibility. It is conveniently close to the beach and Calella's bustling city center, which houses numerous shops, restaurants and a nearby supermarket, Mercadona. The peaceful environment, despite an uphill walk from the beach and secure nearby parking options add to the advantages of its position.
The breakfast service is generally appreciated for its quality, variety and abundance, though there is room for improvement in terms of variety and product quality to fully meet guests' expectations. Similarly, the dinner options shine due to their variety, seafood offerings and quality, despite occasional critiques about blandness, overcrowding and additional charges for drinks.
Guest rooms are praised for their spaciousness, cleanliness and comfort, often noted for their size and pleasant views. However, the soundproofing and occasional lack of amenities like mini-fridges and functional air conditioning point to areas that could benefit from enhancement.
Cleanliness across the hotel is predominantly seen as high quality with numerous mentions of well-maintained rooms and facilities, despite isolated incidents of insufficient sanitation. The staff stands out for their friendliness, attentiveness and professionalism, significantly enriching the guest experience.
The WiFi service, however, receives mixed feedback with some guests experiencing excellent connectivity while others face unreliable service, compounded by the fact that WiFi is a paid amenity. The spa offers a relaxing environment with private jacuzzi options but drew some criticism for additional fees and inconsistent maintenance.
The gym facilities, although available, are outdated and require improvements with limited and inconvenient operating hours. Pool areas, while clean and diverse, often struggle with overcrowding and logistical challenges like the reservation system and shaded areas during parts of the day, yet remain a favorite among families due to the kids' pool.
Proximity to the beach and city center is a significant plus, offering guests easy access to both the sea and Calella's vibrant areas. Parking options are convenient, further adding to the favorable location.
In summary, while htop Calella Palace & SPA 4Sup #htopFun excels in several areas, including location, staff service and cleanliness, there are opportunities to enhance guest experiences further, particularly around soundproofing, amenities and service organization.
Categories
The hotel's location strikes an effective balance between tranquility and accessibility. It is conveniently close to the beach and Calella's bustling city center, which houses numerous shops, restaurants and a nearby supermarket, Mercadona. The peaceful environment, despite an uphill walk from the beach and secure nearby parking options add to the advantages of its position.
The breakfast service is generally appreciated for its quality, variety and abundance, though there is room for improvement in terms of variety and product quality to fully meet guests' expectations. Similarly, the dinner options shine due to their variety, seafood offerings and quality, despite occasional critiques about blandness, overcrowding and additional charges for drinks.
Guest rooms are praised for their spaciousness, cleanliness and comfort, often noted for their size and pleasant views. However, the soundproofing and occasional lack of amenities like mini-fridges and functional air conditioning point to areas that could benefit from enhancement.
Cleanliness across the hotel is predominantly seen as high quality with numerous mentions of well-maintained rooms and facilities, despite isolated incidents of insufficient sanitation. The staff stands out for their friendliness, attentiveness and professionalism, significantly enriching the guest experience.
The WiFi service, however, receives mixed feedback with some guests experiencing excellent connectivity while others face unreliable service, compounded by the fact that WiFi is a paid amenity. The spa offers a relaxing environment with private jacuzzi options but drew some criticism for additional fees and inconsistent maintenance.
The gym facilities, although available, are outdated and require improvements with limited and inconvenient operating hours. Pool areas, while clean and diverse, often struggle with overcrowding and logistical challenges like the reservation system and shaded areas during parts of the day, yet remain a favorite among families due to the kids' pool.
Proximity to the beach and city center is a significant plus, offering guests easy access to both the sea and Calella's vibrant areas. Parking options are convenient, further adding to the favorable location.
In summary, while htop Calella Palace & SPA 4Sup #htopFun excels in several areas, including location, staff service and cleanliness, there are opportunities to enhance guest experiences further, particularly around soundproofing, amenities and service organization.
Family Friendly Hotel
This family-friendly hotel boasts a Mediterranean atmosphere and children's facilities. It is located near the beach and the old town, offering activities and shows for the whole family.
Hotel near Nightlife Spots
Centrally located in Calella, this hotel provides easy access to nightlife venues.
Hotel with Swimming Pool
This 4-star superior hotel offers a spa alongside its pool facilities. It is part of the htop chain, known for providing entertainment and comprehensive services, suggesting a vibrant pool atmosphere.
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Hotel with Parking
This hotel is listed as having parking and airport transfers for a surcharge. It has a spa with a heated area.
Hotel with Outdoor Pool
This hotel provides a variety of outdoor pool options, including a main outdoor pool, a rooftop terrace with jacuzzis and a children's pool, and a dedicated Splash Park with water features.
Hotel with Children's Pool
The hotel features a dedicated children's pool, enhanced with a small slide to increase the fun factor for the little ones. It is a family-friendly destination with amenities catering to young children.
Hotel near The Beach
Hotel with Spa
Romantic Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
htop Calella Palace & SPA 4Sup #htopFun offers a favorable location for those seeking a blend of tranquility and accessibility. The hotel is praised for being well situated with many guests noting the proximity to both the beach and Calella's city center. Despite requiring a walk of about 10-15 minutes to reach the beach, the access to shops, restaurants and the bustling main street is considered convenient. The nearby Mercadona supermarket is a noteworthy advantage for guests needing essentials.
While the location demands a bit of an uphill climb and is slightly removed from the immediate beachfront, it compensates with a peaceful environment away from the main commercial areas. Guests appreciate the quiet surroundings and the secured parking options close by, such as the reasonably priced La Plana parking lot.
Though some reviews mention the location as being not ideal or a bit secluded, the majority highlight its beneficial proximity to amenities, making it easy to explore Calella on foot. With a quick walk to the city's vibrant sections and a relatively short distance to Barcelona, the hotel stands out as a convenient yet calm base for travelers.
The breakfast at 'htop Calella Palace & SPA 4Sup #htopFun' offers a mixed bag of experiences for guests. On the positive side, many reviews note the breakfast as good quality, rich in variety and generous. The buffet style provides a large selection with many considering it delicious and excellent. Some guests appreciated the extensive range of options available, describing it as very good and even perfect. Additionally, the breakfast is praised for being abundant and sufficient with plenty of choices to start the day.
However, there are several critiques in the reviews. Some guests found the breakfast to be monotonous, repetitive and lacking variety, especially for a 4-star hotel. Issues such as poor product quality, stale pastries and undrinkable coffee have been highlighted. The breakfast schedule was also a source of frustration with some finding the hours too restrictive. There were isolated comments about the lack of certain items like Serrano ham, natural orange juice and missing ingredients at times.
In summary, while the breakfast service at 'htop Calella Palace & SPA 4Sup #htopFun' generally receives positive mentions for its quality and variety, some areas for improvement include increasing the variety and addressing specific quality concerns to meet all guests' expectations.
htop Calella Palace & SPA 4Sup offers a dining experience that has received mixed reviews. On the positive side, many guests appreciated the varied and good quality meals, especially highlighting the buffet for its generous and diverse offerings. Numerous reviews mentioned that dinner was very good with some guests particularly enjoying the variety of fish, seafood and well-cooked dishes. The food quality was generally seen as above average with some stating it was good or even very good.
However, there were also significant criticisms. Some guests found the food to be bland with little variety and occasionally not hot enough, which detracted from the overall experience. There were complaints about the dining schedule, particularly the limited dinner timings and the need to pay separately for drinks. The dining area was often described as overcrowded and noisy, likened to a school cafeteria, which affected the ambiance negatively.
The service staff received mixed feedback with some guests noting they were attentive and friendly, while others felt the focus was more on clearing tables than providing service. Additionally, the system of small individual portions was mentioned as a way to ensure no one removed too much food, which some guests appreciated.
In summary, while the htop Calella Palace & SPA's dinner offerings have strengths in variety and quality, particularly in seafood and salads, there are notable areas for improvement, particularly in consistency, ambience and service organization.
The guest reviews of 'htop Calella Palace & SPA 4Sup' highlight several aspects of the hotel's rooms. Positively, many guests appreciated the spaciousness of the rooms, often describing them as large and comfortable. The rooms were frequently mentioned as clean with comfortable beds and pillows, which are essential for a relaxing stay. Additionally, some rooms offered pleasing views of the hills, sea and the hotel's pool, which enhanced the overall guest experience.
However, there were notable critiques. A prevalent issue was the poor soundproofing with several guests noting that walls seemed paper-thin, making it possible to hear conversations and noises from adjacent rooms. This lack of sound insulation significantly affected the comfort level for many. Some guests also mentioned that the rooms lacked certain amenities such as mini-fridges, safes and sometimes even functional air conditioning or heating, which were expected for a hotel of its rating.
Moreover, issues like outdated décor, broken door locks and inconsistent cleaning services were also pointed out. Some guests experienced rooms with unpleasant smells and poorly cleaned areas upon arrival. The hotel's key systems were also reported to be unreliable by some.
Despite these drawbacks, guests repeatedly emphasized the large and comfortable nature of the rooms, suggesting that with some updates and improvements, 'htop Calella Palace & SPA' could significantly enhance its guest satisfaction.
The beds at htop Calella Palace & SPA 4Sup #htopFun have garnered mixed feedback from guests. Highlighting the positives, many reviews commend the comfort of the bedding with descriptors such as comfortable beds and pillows, large comfortable bed and enormous beds being frequently mentioned. Some guests particularly appreciated the super comfortable bed and pillows and emphasized the very comfortable double beds. The bedding quality has been praised with remarks on the bedding being really great and good bedding reflecting a general satisfaction.
Guests also enjoyed the spaciousness of the rooms, often highlighting the rooms as super spacious and comfortable with big comfortable beds. The spacious rooms complemented by enormous beds have contributed to a comfortable stay for many visitors, adding to the overall pleasant experience.
However, not all comments were positive. A significant number of reviewers found the beds to be stiff, hard and sometimes uncomfortable. Specific mentions of very stiff and hard uncomfortable beds and the condition of the mattresses being poor and very old, indicate that mattress quality varied significantly across rooms. One noted experience was the presence of uncomfortable beds with visible springs, which detracted from the overall comfort.
Moreover, some guests encountered issues with the bedding maintenance, pointing out that bed sheets were not changed during their stay or that the bedding did not meet hotel standards. The sporadic feedback of beds smelling like tobacco and the presence of thin quilt and sheet also suggest inconsistencies in housekeeping quality.
In summary, while many guests found the bedding at htop Calella Palace & SPA 4Sup #htopFun to be comfortable and spacious, there were notable concerns regarding mattress consistency and maintenance standards, which affected the overall sleeping experience for some visitors.
The reviews for 'htop Calella Palace & SPA 4Sup #htopFun' highlight a largely positive perception of the hotel's cleanliness. Guests frequently mention the clean and well-maintained rooms and establishment overall. The rooms, although noted as old, are generally described as clean, spacious and comfortable with daily cleaning services ensuring high standards. The premises and facilities, including the spa, are particularly noted for their spotless condition.
However, there are some mixed experiences. While many guests appreciated the immaculate rooms and facilities, some reported issues such as unclean bathrooms, mold, superficial cleaning and insufficient sanitation in certain areas like the spa and pool. There were also isolated mentions of dirty linens and inadequately cleaned utensils.
Despite these occasional shortcomings, the overall sentiment remains largely positive with guests complimenting the overall maintenance, the cleanliness of communal areas and the promptness of the cleaning service. The hotel’s food and service also received favorable remarks, making 'htop Calella Palace & SPA 4Sup' appealing to travelers prioritizing cleanliness and well-maintained facilities.
The staff at htop Calella Palace & SPA 4Sup consistently receives high praise for their friendliness and attentiveness. Guests frequently mention how welcoming and pleasant the staff are, contributing positively to their stay. The bar and restaurant staff, in particular, stand out for their dedication and professionalism with special mentions for individuals like Miguel A Heredia, Beate and Claudia, who provided exceptional service. The reception team is frequently acknowledged for their helpfulness and quick, efficient check-ins.
Housekeeping and room service are also noted for their kindness and diligence, despite a few isolated cleanliness issues. The entertainment team and childcare staff also add to the positive experience, impressing guests with their engaging activities. However, a few reviews indicate inconsistency with some bar and restaurant staff and occasional issues with customer service focus.
Overall, the staff's warm and hospitable nature significantly enhances the guest experience at the hotel, making it a recommended choice for visitors seeking a friendly and attentive service.
At the htop Calella Palace & SPA 4Sup, guest reviews reflect a mixed experience with the hotel's WiFi service. Some guests appreciated the WiFi, noting that it works very well and had no internet issues to report. However, a notable number of visitors mentioned challenges, including weak signals and even periods when the WiFi was not working at all. Several reviews pointed out that the WiFi is a paid service, a detail that didn't sit well with some guests, especially when the connection was unreliable. Overall, the WiFi service at the hotel appears to have room for improvement, particularly in providing a consistent and robust internet experience for all guests.
The spa at htop Calella Palace & SPA 4Sup presents a mix of experiences for its guests. The spa area itself is generally appreciated for being clean and relaxing with options such as a private jacuzzi and sauna adding a touch of exclusivity. Those who enjoyed the rooftop spa mentioned it as a highlight, despite the jacuzzi being quite cold. The 8th floor with its jacuzzis also received praise.
However, there are several points of concern. Access to the spa incurs additional fees and it's not included in the price of the stay. Some guests found the supplementary costs excessive and the booking system problematic, as the spa often gets fully booked. The facilities, though described as decent by some, don't quite meet the expectations of a 4-star superior hotel. Various reviews point to the need for maintenance and note that some amenities were not functional or appeared old.
Complaints were also made about the spa hours, limited variety and occasional presence of fungi. For families, it’s important to note that children may not be welcome in the spa area. While the private spa rooms and elements like the rooftop jacuzzis are appreciated, overall, the spa experience can be seen as rather modest and inconsistent.
The gym facilities at htop Calella Palace & SPA are accessible, though they require improvement and modernization. The equipment is outdated and insufficient with only a few iron machines available. Guests note that the gym has a limited schedule, closing as early as 7 pm and reservations may be necessary to use the facilities. Despite these limitations, the hotel does offer a gym for those interested in maintaining their fitness routines during their stay.
The htop Calella Palace & SPA 4Sup offers several pool options, including a large outdoor pool which is well-maintained and receives positive reviews for its cleanliness and overall quality. The rooftop terrace features Jacuzzis and a children’s pool, which families find particularly enjoyable. Despite the inherent charm and cleanliness, the hotel pools are generally considered small and often crowded with challenging access due to a strict reservation system. The indoor pool, although heated, is also notably small and can be difficult to access.
Guests appreciate the overall pool facilities, including an additional heated pool and family pools. However, the pool area’s size is deemed insufficient for the number of hotel guests, making it hard to find available sun loungers. Additional issues include the shaded nature of the pools for part of the day and the central pool’s limited hours.
The children’s pool stands out for its quality and appeal, ensuring kids have a good time. Despite some logistical challenges, such as occasional noise, a strict reservation policy and limited amenities, many guests still find the pools to be a notable and enjoyable part of their stay.
Located in the charming seaside town of Calella, not far from Barcelona, the htop Calella Palace & SPA is well-regarded for its convenient proximity to both the beach and the city center. Guests highlight the hotel's advantageous location with most mentioning that the beach is just a short walk away, typically around 5 to 15 minutes. This makes it easy for visitors to enjoy the beautifully deep sea and the offerings of the pedestrian city center and nearby shopping areas.
Despite a few mentions of it being somewhat far from the sea, the general consensus is positive with many appreciating the quick and easy access to both the beach and the charming village. The hotel's proximity to amenities like the local supermarket, Mercadona, is also noted as a plus.
However, guests did mention minor inconveniences such as pebbles from the beach found on the room floors and a lack of a TV remote. Despite these small issues, the overall experience at htop Calella Palace & SPA is positively influenced by its prime location near both the beach and the vibrant heart of Calella.
Parking at htop Calella Palace & SPA 4Sup #htopFun can be a mixed experience for guests. While there is free parking available nearby, it is not part of the hotel's facilities. Guests should aim to arrive early to secure a free parking spot as spaces can be limited and sometimes difficult to find. The hotel's own parking has been described as expensive and not always in the best condition with uncovered spaces and a high daily fee. Some reviewers also mentioned that the parking area is not always clean and could be quite far from the hotel, which can be inconvenient. Additionally, street parking in the immediate vicinity is tricky and there are instances of police issuing fines for parking infractions. For those willing to explore, there is a large free parking lot approximately 150 meters away. The hotel's somewhat remote location from the town center does make it easier to find parking, but it's essential to be cautious as there's not enough parking for everyone.
The 'htop Calella Palace & SPA 4Sup #htopFun' stands out as a family-friendly destination, making it an ideal choice for those traveling with children. Guests frequently highlight the hotel's numerous activities specifically designed for young ones and commend the mini club, despite suggestions for improved timing. The children's entertainment program consistently garners positive feedback with many reviewers noting how much their children enjoyed the provided activities.
The hotel boasts multiple facilities aimed at families, including dedicated family rooms and several pools catering to children, which are often praised for their fun and engaging environment. Additionally, the animation service for both children and adults receives high praise for its engaging offerings.
Though there were occasional mentions of cleanliness issues, such as a dirty pool and missing hammocks, the overall sentiment suggests that children had plenty of fun. Guests appreciated the live music and lively yet comfortable atmosphere, which contributed to an enjoyable family vacation experience.
Despite some noise concerns and communication issues with the reception, many found the hotel's efforts to follow COVID regulations reassuring. The htop Calella Palace & SPA is frequently recommended for its abundant family-oriented amenities and suitability for family vacations, particularly for those with young children.
The nightlife around "htop Calella Palace & SPA 4Sup #htopFun" offers a lively and vibrant atmosphere that's sure to impress visitors. Guests can enjoy a very active nightlife scene with a good variety of bars and discos to choose from. The hotel's rooftop and adults-only areas are particularly fabulous, providing a great place to unwind and enjoy the evening. Entertainment at the hotel receives high praise with fantastic night animation and fun evening activities, including karaoke and evening shows.
One of the highlights mentioned by guests is the evening buffet, which adds to the overall pleasant experience of the nights at the hotel. Celebrations such as New Year's Eve are noted to be great, adding a festive flair to the stay.
However, there are a few points to consider. Some reviews mention nighttime disturbances, including noise from neighbors and drunken guests, which reception did not always address. Despite these occasional issues, the local nightlife around the hotel remains vibrant with plenty of options for an enjoyable evening out.
htop Calella Palace & SPA, despite its four-star rating, seems to fall short of guest expectations for such a prestigious category. Many reviewers noted a lack of fundamental amenities often associated with four-star accommodations, such as a mini-fridge and in-room safe. The hotel's facilities appear outdated and many highlighted the need for renovation to meet the advertised standards.
The service quality frequently did not meet the expectations of a four-star establishment with some guests pointing out issues such as unclean rooms, inadequate heating and the absence of basic toiletries. Additionally, the spa facilities did not live up to the expectations for a hotel of this rating with some guests feeling misled by the "superior" label.
Despite the claims of being a superior four-star hotel, many guests felt the overall experience was more in line with a three-star property. The sense of overcrowding and the lack of certain services, such as complimentary water, further detracted from the expected four-star experience. Overall, while some guests may have found it adequate, the consensus suggests that htop Calella Palace & SPA does not live up to its four-star billing.
The htop Calella Palace & SPA 4Sup is in an accessible location and has been praised for its good adaptation and well-equipped facilities, especially the adapted rooms and bathrooms. The hotel offers big beds and maintains a generally polished and well-maintained appearance. However, there are a few areas that could be improved for better accessibility. Guests noted issues with the elevators being infrequent and difficult to use, which can pose challenges for those with mobility needs. The dining room's accessibility also needs to be addressed. Overall, while the hotel has made efforts to be accommodating, some improvements are needed in terms of mobility access, particularly with ramps for mobility scooters and better organization in the restaurant.
The htop Calella Palace & SPA shines as a family-friendly destination, particularly for guests with young children. The hotel features a dedicated children's pool, which is often highlighted for its appeal to kids. Many visitors appreciated the addition of a small slide, enhancing the fun factor for the little ones.
However, it's important to note that the children's pool does experience high use, sometimes leading to a crowded atmosphere with lots of energetic youngsters. The lack of supervision in the pool area has also been pointed out, making it a concern for some parents. Additionally, the children's pool and its accompanying terrace have specific operating hours and there have been instances when these facilities were unavailable, much to the disappointment of some families.
On the positive side, the presence of a separate children's pool is a definite plus, offering a clear segregation from the main swimming pool and ensuring a safer environment for young swimmers. The overall setup is appreciated for being child-friendly, even though some feel it could benefit from better oversight.
In summary, while the children's pool at htop Calella Palace & SPA may have some limitations, its presence and the amenities it offers have been positively received by many guests, making it a solid option for families seeking a fun and engaging experience for their kids.
The heated pool at htop Calella Palace & SPA garners mixed reviews. While some guests acknowledge its presence, others have raised concerns about its size and accessibility. It's described as well-maintained, but many visitors find it too small and often crowded, which limits its use and enjoyment. Additionally, some express dissatisfaction with the pool's temperature, mentioning that it was either too cold or not heated as advertised. The hotel's policy on the pool's availability also frustrates some guests with restrictions and reservations causing inconvenience. Overall, there is a clear need for improvement in both the accessibility and management of the heated pool to meet guests' expectations.
The outdoor pool at 'htop Calella Palace & SPA 4Sup' garners varied feedback from guests. Many highlight the pool's positive attributes, describing it as good, great, very nice and luxurious. The pool is noted for being large and clean with additional perks like a rooftop terrace and jacuzzi enhancing the overall experience. However, guests have also shared some criticisms. Crowding is a frequent issue with the pool being too small to accommodate all guests comfortably and instances of uncleanliness have been pointed out. The pool's lack of heating, especially during colder months, is a common concern. Moreover, some policies, like not allowing minors in rooftop pools and the need for reservations, have also been mentioned as areas needing improvement. Despite these issues, the outdoor pool remains a popular feature for its overall quality and appeal.
The indoor pool at htop Calella Palace & SPA 4Sup has received a range of feedback from guests. Many noted its small size with some describing it as more of an old jacuzzi or splash pool. There were mixed feelings about the pool's usability; some appreciated having an indoor pool option, while others found it poorly managed or poorly maintained, mentioning cloudy water and non-working features. Access to the pool was also a concern with some guests mentioning the need for reservations and limited time slots, often influenced by Covid restrictions. Despite these issues, there were guests who enjoyed exclusive family access and free use of the indoor pool. Overall, while the indoor pool provides a somewhat satisfactory experience for some, others found it underwhelming.
htop Calella Palace & SPA 4Sup offers an inviting atmosphere that enhances the romantic experience for its guests. The venue is described as being filled with love, making it an ideal destination for couples seeking a romantic getaway. The dining experiences there elevate the sense of romance with some reviews specifically mentioning romance being a part of the dinner atmosphere.
The private spa room is a significant highlight and is perfect for couples looking to spend quality, intimate time together. Guests have expressed that their stays were very good overall and noted their high level of satisfaction. The hotel appears to offer great activities designed for couples, further cementing it as an excellent choice for a couple's weekend retreat. Many guests have indicated that they are definitely planning to return, underscoring their positive experiences.
Location Show Map
Location
While the location demands a bit of an uphill climb and is slightly removed from the immediate beachfront, it compensates with a peaceful environment away from the main commercial areas. Guests appreciate the quiet surroundings and the secured parking options close by, such as the reasonably priced La Plana parking lot.
Though some reviews mention the location as being not ideal or a bit secluded, the majority highlight its beneficial proximity to amenities, making it easy to explore Calella on foot. With a quick walk to the city's vibrant sections and a relatively short distance to Barcelona, the hotel stands out as a convenient yet calm base for travelers.
Breakfast
However, there are several critiques in the reviews. Some guests found the breakfast to be monotonous, repetitive and lacking variety, especially for a 4-star hotel. Issues such as poor product quality, stale pastries and undrinkable coffee have been highlighted. The breakfast schedule was also a source of frustration with some finding the hours too restrictive. There were isolated comments about the lack of certain items like Serrano ham, natural orange juice and missing ingredients at times.
In summary, while the breakfast service at 'htop Calella Palace & SPA 4Sup #htopFun' generally receives positive mentions for its quality and variety, some areas for improvement include increasing the variety and addressing specific quality concerns to meet all guests' expectations.
Dinner
However, there were also significant criticisms. Some guests found the food to be bland with little variety and occasionally not hot enough, which detracted from the overall experience. There were complaints about the dining schedule, particularly the limited dinner timings and the need to pay separately for drinks. The dining area was often described as overcrowded and noisy, likened to a school cafeteria, which affected the ambiance negatively.
The service staff received mixed feedback with some guests noting they were attentive and friendly, while others felt the focus was more on clearing tables than providing service. Additionally, the system of small individual portions was mentioned as a way to ensure no one removed too much food, which some guests appreciated.
In summary, while the htop Calella Palace & SPA's dinner offerings have strengths in variety and quality, particularly in seafood and salads, there are notable areas for improvement, particularly in consistency, ambience and service organization.
Rooms
However, there were notable critiques. A prevalent issue was the poor soundproofing with several guests noting that walls seemed paper-thin, making it possible to hear conversations and noises from adjacent rooms. This lack of sound insulation significantly affected the comfort level for many. Some guests also mentioned that the rooms lacked certain amenities such as mini-fridges, safes and sometimes even functional air conditioning or heating, which were expected for a hotel of its rating.
Moreover, issues like outdated décor, broken door locks and inconsistent cleaning services were also pointed out. Some guests experienced rooms with unpleasant smells and poorly cleaned areas upon arrival. The hotel's key systems were also reported to be unreliable by some.
Despite these drawbacks, guests repeatedly emphasized the large and comfortable nature of the rooms, suggesting that with some updates and improvements, 'htop Calella Palace & SPA' could significantly enhance its guest satisfaction.
Beds
Guests also enjoyed the spaciousness of the rooms, often highlighting the rooms as super spacious and comfortable with big comfortable beds. The spacious rooms complemented by enormous beds have contributed to a comfortable stay for many visitors, adding to the overall pleasant experience.
However, not all comments were positive. A significant number of reviewers found the beds to be stiff, hard and sometimes uncomfortable. Specific mentions of very stiff and hard uncomfortable beds and the condition of the mattresses being poor and very old, indicate that mattress quality varied significantly across rooms. One noted experience was the presence of uncomfortable beds with visible springs, which detracted from the overall comfort.
Moreover, some guests encountered issues with the bedding maintenance, pointing out that bed sheets were not changed during their stay or that the bedding did not meet hotel standards. The sporadic feedback of beds smelling like tobacco and the presence of thin quilt and sheet also suggest inconsistencies in housekeeping quality.
In summary, while many guests found the bedding at htop Calella Palace & SPA 4Sup #htopFun to be comfortable and spacious, there were notable concerns regarding mattress consistency and maintenance standards, which affected the overall sleeping experience for some visitors.
Cleanliness
However, there are some mixed experiences. While many guests appreciated the immaculate rooms and facilities, some reported issues such as unclean bathrooms, mold, superficial cleaning and insufficient sanitation in certain areas like the spa and pool. There were also isolated mentions of dirty linens and inadequately cleaned utensils.
Despite these occasional shortcomings, the overall sentiment remains largely positive with guests complimenting the overall maintenance, the cleanliness of communal areas and the promptness of the cleaning service. The hotel’s food and service also received favorable remarks, making 'htop Calella Palace & SPA 4Sup' appealing to travelers prioritizing cleanliness and well-maintained facilities.
Staff
Housekeeping and room service are also noted for their kindness and diligence, despite a few isolated cleanliness issues. The entertainment team and childcare staff also add to the positive experience, impressing guests with their engaging activities. However, a few reviews indicate inconsistency with some bar and restaurant staff and occasional issues with customer service focus.
Overall, the staff's warm and hospitable nature significantly enhances the guest experience at the hotel, making it a recommended choice for visitors seeking a friendly and attentive service.
Wi-Fi
Spa
However, there are several points of concern. Access to the spa incurs additional fees and it's not included in the price of the stay. Some guests found the supplementary costs excessive and the booking system problematic, as the spa often gets fully booked. The facilities, though described as decent by some, don't quite meet the expectations of a 4-star superior hotel. Various reviews point to the need for maintenance and note that some amenities were not functional or appeared old.
Complaints were also made about the spa hours, limited variety and occasional presence of fungi. For families, it’s important to note that children may not be welcome in the spa area. While the private spa rooms and elements like the rooftop jacuzzis are appreciated, overall, the spa experience can be seen as rather modest and inconsistent.
Gym
Pool
Guests appreciate the overall pool facilities, including an additional heated pool and family pools. However, the pool area’s size is deemed insufficient for the number of hotel guests, making it hard to find available sun loungers. Additional issues include the shaded nature of the pools for part of the day and the central pool’s limited hours.
The children’s pool stands out for its quality and appeal, ensuring kids have a good time. Despite some logistical challenges, such as occasional noise, a strict reservation policy and limited amenities, many guests still find the pools to be a notable and enjoyable part of their stay.
Beach
Despite a few mentions of it being somewhat far from the sea, the general consensus is positive with many appreciating the quick and easy access to both the beach and the charming village. The hotel's proximity to amenities like the local supermarket, Mercadona, is also noted as a plus.
However, guests did mention minor inconveniences such as pebbles from the beach found on the room floors and a lack of a TV remote. Despite these small issues, the overall experience at htop Calella Palace & SPA is positively influenced by its prime location near both the beach and the vibrant heart of Calella.
Parking
Family
The hotel boasts multiple facilities aimed at families, including dedicated family rooms and several pools catering to children, which are often praised for their fun and engaging environment. Additionally, the animation service for both children and adults receives high praise for its engaging offerings.
Though there were occasional mentions of cleanliness issues, such as a dirty pool and missing hammocks, the overall sentiment suggests that children had plenty of fun. Guests appreciated the live music and lively yet comfortable atmosphere, which contributed to an enjoyable family vacation experience.
Despite some noise concerns and communication issues with the reception, many found the hotel's efforts to follow COVID regulations reassuring. The htop Calella Palace & SPA is frequently recommended for its abundant family-oriented amenities and suitability for family vacations, particularly for those with young children.
Nightlife
One of the highlights mentioned by guests is the evening buffet, which adds to the overall pleasant experience of the nights at the hotel. Celebrations such as New Year's Eve are noted to be great, adding a festive flair to the stay.
However, there are a few points to consider. Some reviews mention nighttime disturbances, including noise from neighbors and drunken guests, which reception did not always address. Despite these occasional issues, the local nightlife around the hotel remains vibrant with plenty of options for an enjoyable evening out.
4 Star
The service quality frequently did not meet the expectations of a four-star establishment with some guests pointing out issues such as unclean rooms, inadequate heating and the absence of basic toiletries. Additionally, the spa facilities did not live up to the expectations for a hotel of this rating with some guests feeling misled by the "superior" label.
Despite the claims of being a superior four-star hotel, many guests felt the overall experience was more in line with a three-star property. The sense of overcrowding and the lack of certain services, such as complimentary water, further detracted from the expected four-star experience. Overall, while some guests may have found it adequate, the consensus suggests that htop Calella Palace & SPA does not live up to its four-star billing.
Accessible
Children's Pool
However, it's important to note that the children's pool does experience high use, sometimes leading to a crowded atmosphere with lots of energetic youngsters. The lack of supervision in the pool area has also been pointed out, making it a concern for some parents. Additionally, the children's pool and its accompanying terrace have specific operating hours and there have been instances when these facilities were unavailable, much to the disappointment of some families.
On the positive side, the presence of a separate children's pool is a definite plus, offering a clear segregation from the main swimming pool and ensuring a safer environment for young swimmers. The overall setup is appreciated for being child-friendly, even though some feel it could benefit from better oversight.
In summary, while the children's pool at htop Calella Palace & SPA may have some limitations, its presence and the amenities it offers have been positively received by many guests, making it a solid option for families seeking a fun and engaging experience for their kids.
Heated Pool
Outdoor Pool
Indoor Pool
Romantic
The private spa room is a significant highlight and is perfect for couples looking to spend quality, intimate time together. Guests have expressed that their stays were very good overall and noted their high level of satisfaction. The hotel appears to offer great activities designed for couples, further cementing it as an excellent choice for a couple's weekend retreat. Many guests have indicated that they are definitely planning to return, underscoring their positive experiences.
Yes, htop Calella Palace & SPA 4Sup #htopFun has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at htop Calella Palace & SPA 4Sup #htopFun.
No, htop Calella Palace & SPA 4Sup #htopFun doesn't allow dogs.
Yes, parking facilities are available at htop Calella Palace & SPA 4Sup #htopFun.
Yes, htop Calella Palace & SPA 4Sup #htopFun has a gym.
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