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Summary of reviewsGlobales Castillo de Ayud is a well-regarded hotel noted for its excellent location, comfortable rooms and commendable service. The hotel's proximity to the train station and highway makes it conveniently accessible. Its central position allows guests to easily explore the historic center of Calatayud and nearby attractions such as the Monastery of Piedra and Zaragoza. Despite its closeness to the city center, the hotel maintains a peaceful environment, bolstered by ample parking facilities.
The breakfast offerings at Globales Castillo de Ayud receive high praise for quality and variety, providing a satisfying start to the day. Guests enjoy the extensive buffet selection, particularly the fresh and natural products, though a few mentioned areas for improvement such as the inclusion of fresh juice. Dinner at the hotel's restaurant also earns accolades for its high-quality cuisine, diverse menu and exceptional value with the port wine sirloin being a standout dish. The dining experience is further enhanced by the attentive and friendly waitstaff.
Guests find the rooms spacious, clean and comfortable. The contemporary decor and functional amenities contribute to a restful stay, often exceeding expectations with complimentary upgrades. Minor issues such as air conditioning maintenance and outdated decor are occasionally noted but do not significantly mar the overall positive experience.
Cleanliness is a significant strength of Globales Castillo de Ayud. Reviewers consistently describe the rooms and facilities as spotlessly clean and well-maintained, attributing this to the diligence of the cleaning staff. The positive impressions extend to the staff's friendliness and professionalism with special mentions of individuals who go above and beyond to ensure a pleasant stay.
The free Wi-Fi service is generally reliable, though some guests report varied experiences with speed and coverage. The gym facilities are appreciated despite occasional comments about size and equipment shortages. Parking options are diverse and affordable, though the underground garage can be challenging for larger vehicles.
Families find the hotel accommodating with spacious family suites and a variety of amenities catering to children. Despite minor issues with wear and tear and pillow comfort, the hotel is recommended for family stays due to its welcoming environment and attentive staff.
The beds at Globales Castillo de Ayud are largely praised for their comfort and size with some guests experiencing occasional issues with mattress quality and bed stability. Overall, the hotel's three-star rating is well-reflected in the facilities and services provided, offering good value for money and a reliable, comfortable stay for all types of travelers. Show more
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Hotel near Golf Courses
While located further from Zaragoza, Globales Castillo de Ayud provides a tranquil setting and may appeal to golfers seeking a quieter base with access to regional golf options.
3-Star Hotel
This hotel offers air-conditioned rooms with free Wi-Fi and plasma TVs. It is well-located in the center of Calatayud. It includes amenities such as a fitness center and bar.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
Double Room (2 Adults)This air-conditioned room features free Wi-Fi, a flat-screen TV and a work desk. It comes with a safe and a private bathroom witha hairdryer and toiletries.
Suite (2 Adults + 2 Children)Junior suites include a small private living area and an air-conditioned bathroom with separate bath and shower.
Single Room (1 Adult)The single room provides air conditioning and a minibar, as well as a private bathroom featuring a shower. The single room features a wardrobe, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 1 bed.
Superior Double Room (2 Adults)This double room features air conditioning and minibar.
The access to the Superior Rooms is by stairs. There is no lift.
Triple Room (2 Adults + 1 Child)The triple room features air conditioning and a minibar, as well as a private bathroom boasting a shower. The triple room provides a wardrobe, a safe deposit box, heating, as well as a flat-screen TV. The unit has 3 beds.
Double Room (1 Adult)The double room features air conditioning, a minibar, as well as a private bathroom boasting a shower. The double room has a flat-screen TV, a wardrobe, a safe deposit box, as well as heating. The unit has 1 bed.
Triple Room (3 Adults)The triple room features air conditioning and a minibar, as well as a private bathroom boasting a shower. The unit has 3 beds.
SuiteThis suite's special feature is the spa bath. This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite provides a minibar, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 3 beds.
SuiteThe spa bath is a top feature of this suite. The suite has a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The suite features a wardrobe, a safe deposit box, heating and a TV. The unit has 3 beds.
SuiteThe spa bath is the standout feature of this suite. The suite has a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The suite offers a wardrobe, a safe deposit box, heating and a TV. The unit has 4 beds.
SuiteThis suite's standout feature is the spa bath. The suite offers air conditioning, a minibar, as well as a private bathroom featuring a shower. The suite provides a wardrobe, a safe deposit box, heating and a flat-screen TV. The unit offers 4 beds.
Triple RoomThe triple room offers air conditioning and a minibar, as well as a private bathroom featuring a shower. The unit offers 3 beds.
Guest Reviews
8.2
Very Good
Location
Situated in an excellent location, Globales Castillo de Ayud is a standout choice for travelers. The hotel's proximity to the train station makes it particularly convenient for those arriving by rail, while its position near the highway offers easy access for motorists. The property is not far from the historic center of Calatayud and within walking distance of numerous shops, supermarkets and attractions. Guests appreciate its central positioning, which provides a perfect base for exploring Calatayud and its surrounding areas, including the Monastery of Piedra and Zaragoza, only an hour away.
The quiet and peaceful environment adds to the comfort, allowing for a relaxing stay despite being close to the city center. There's also ample parking availability around the hotel, facilitating easy access for guests traveling by car. The modern facilities and comfortable, spacious rooms contribute to the hotel's appeal, while its good value for money impresses many visitors. Whether you're visiting for a brief stopover or an extended stay to explore the rich cultural history of the region, the hotel's stellar location meets a variety of needs efficiently.
Breakfast
Globales Castillo de Ayud consistently receives high marks for its breakfast offerings with many guests highlighting the excellent quality and value for money. Visitors frequently describe the breakfast as "excellent," "delicious," and "very complete," noting the wide variety and the fresh, natural products available. Buffet-style service is a common theme and several reviews commend the extensive selection of both sweet and savory items, making it a very satisfying start to the day.
Many reviewers appreciated the diverse and varied options at the buffet, often calling the breakfast “varied and of good quality” and noting that it’s "very complete and delicious". The presence of good coffee, as prepared by the hotel staff, also receives positive mentions. Though the price varies slightly between weekdays and weekends, many agree that the cost is reasonable for the rich offerings.
However, a few guests mention areas for improvement, such as the need for fresh juice or additional beverage options. Some also felt that the breakfast could be more varied and a handful described it as "basic" or "average." There were minor complaints about the organization of the breakfast area and specific items like industrial pastries and canned juices.
Overall, the breakfast at Globales Castillo de Ayud is highly regarded for its quality, range and the pleasurable experience it provides with most visitors finding it a noteworthy aspect of their stay.
Dinner
The restaurant at Globales Castillo de Ayud receives commendable feedback from guests, highlighting its high-quality and delicious food. Many guests praise the restaurant for its excellent cuisine and varied menu, which is both abundant and reasonably priced. The port wine sirloin, in particular, garners exceptional remarks. Reviewers appreciate the presentation of the dishes, mentioning it is akin to high-end dining.
Dinner is often described as very tasty with several guests noting that it represents excellent value for money. The affordable menu del Dia is a popular choice with meals being plentiful and satisfying. Service also receives accolades for being timely and efficient with friendly and attentive waitstaff contributing to a pleasant dining experience.
However, some guests do point out areas for improvement, such as the comparatively lackluster menu options mid-week and occasional issues with noise in the dining room. Despite these minor drawbacks, the overall sentiment about the hotel's dining options is highly positive, making it a recommended spot for both lunch and dinner.
Rooms
Globales Castillo de Ayud offers guests a pleasant stay characterized by spacious, clean and comfortable rooms. Many reviewers appreciated the large size of the rooms, boasting modern decor and functional amenities. Guests highlighted the cleanliness and the modern facilities, noting that the rooms felt fresh and well-maintained. The comfort of the beds and the quiet atmosphere of the rooms contributed to a restful stay.
Several guests mentioned being pleasantly surprised by upgrades to superior rooms or suites at no extra cost. These upgrades often included large and beautiful bathrooms, comfortable king-size beds and additional amenities such as whirlpool baths and panoramic views. The hotel’s central location and the availability of functional facilities, including secure storage and high-quality televisions, received positive mentions.
However, a few reviews indicated some areas for improvement. Instances of rooms with minor flaws were noted, such as issues with air conditioning, low water pressure and the occasional maintenance need. Additionally, some found the decor a bit outdated or experienced minor inconveniences like a lack of certain bathroom amenities or soap accessibility issues.
Overall, guests found Globales Castillo de Ayud to be a reliable choice for comfort and cleanliness with spacious and functional rooms that meet the needs of both vacationers and business travelers.
Beds
Reviews for Globales Castillo de Ayud frequently highlight the comfort and size of the beds. Guests often mention the large, king-size beds as being particularly comfortable and spacious. Comfort is a recurring theme with many visitors appreciating the cozy and soft mattresses. Cleanliness also gets a nod with beds often described as clean and well-maintained.
However, not all feedback is positive. A few reviews mention issues with mattress quality, such as being too hard, saggy or uncomfortable springs. There are also complaints about beds being unstable or making noise, which detracts from the overall sleeping experience. Additionally, some guests were disappointed to receive two single beds pushed together instead of a double bed, which impacted their comfort.
In summary, while the majority of guests found the beds at Globales Castillo de Ayud to be very comfortable and praised their size, there are occasional criticisms regarding mattress quality and bed stability that the hotel may need to address.
Cleanliness
Globales Castillo de Ayud receives high marks for its cleanliness and overall comfort. Guest reviews consistently describe the rooms as very clean, modern and comfortable with many highlighting the impeccable state of the facilities. Cleanliness is a recurring positive theme with terms like "spotlessly clean," "clean and comfortable," and "everything well maintained and clean" frequently mentioned.
Guests appreciate the spaciousness of the rooms and the modern amenities provided. The diligent cleaning staff ensures that the rooms remain inviting and hygienic and many reviewers rate the cleaning service very highly. The hotel's overall cleanliness extends to the facilities with the maintenance of clean, well-kept spaces contributing to a pleasant stay.
However, some guests noted issues with common areas, mentioning dirty carpets in hallways and dust accumulation. Despite these comments, the hotel's general cleanliness is deemed satisfactory and the positive experiences in the rooms seem to overshadow the minor downsides in shared spaces.
The friendly and attentive staff further enhance the welcoming atmosphere. With clean, modern facilities and a focus on comfort and meticulous room cleaning, Globales Castillo de Ayud comes highly recommended for travelers needing a reliable, clean and comfortable place to stay.
Staff
The Globales Castillo de Ayud hotel consistently impresses with its exemplary staff, earning high praise across various departments. The staff is described as very friendly and nice with particular commendation given to their attentiveness and professionalism. The reception team stands out for their professional and courteous service with individual members like Ana and Ivan receiving special mentions for their exceptional care and helpfulness.
Guests appreciate the attentive service in the restaurant, highlighting waitstaff like Gonzalo for their dedication. The overall hospitality service is often praised as outstanding with the hotel staff noted for being prompt, courteous and exceedingly helpful.
Despite a few isolated incidents of dissatisfaction, such as issues with air conditioning or occasional aloofness, the general consensus remains highly favorable. The staff's friendliness, efficiency and welcoming demeanor significantly enhance the overall guest experience.
From check-in to departure, the staff’s professionalism and detailed attention to guests' needs contribute to a consistently positive impression. Whether it's the cleanliness of the rooms or the quality of service, guests find the staff's efforts noteworthy. This focus on service excellence ensures that the Globales Castillo de Ayud offers good value for money, making it a commendable choice for travelers seeking attentive and friendly hospitality.
Wi-Fi
Globales Castillo de Ayud offers a very good Wi-Fi connection with strong and reliable service reported by many visitors. Guests have noted that the Wi-Fi signal in rooms is particularly strong and the quality of the connection is generally considered acceptable. There are, however, mixed experiences with internet access; some guests highlight issues such as slow speeds with the free Wi-Fi, no internet coverage in certain areas or a lack of information about how to connect and the necessary password. While these sporadic issues may affect the overall experience, the general consensus indicates a mostly positive Wi-Fi experience in the hotel.
Gym
The gym at Globales Castillo de Ayud receives generally positive feedback from guests. It's frequently praised for being well-equipped and complete with facilities that are readily accessible to guests. The spacious and clean environment adds to its appeal. While the gym is noted for having good service, some guests mention that it is a bit small and that the equipment can be sparse at times with specific equipment like dumbbells missing. Occasional comments about poor maintenance have been noted. Despite these minor drawbacks, many guests appreciate having a gym available during their stay.
Parking
Globales Castillo de Ayud offers several parking options, catering to different preferences and budgets. Guests generally find parking easy with various choices including underground and on-site parking. The hotel provides secure parking, considered affordable by many with prices mentioned as low as 7 euros per day to a somewhat higher range of 12 euros per day. For those not keen on paying, there is free parking available nearby, making it convenient for those who prefer to park off-site.
The parking garage, though secure and with direct elevator access to the hotel, can be a tight squeeze for larger vehicles, making maneuvering a bit challenging. Guests have reported the spaces as tight and the access complex, but also appreciated the safety and convenience it offers. There might be limited assistance for parking, so be prepared to navigate the space on your own.
Overall, whether opting for affordable on-site parking or making use of the free parking options nearby, parking at Globales Castillo de Ayud is generally satisfactory and accommodates a range of vehicle sizes and guest preferences.
Family
Globales Castillo de Ayud shines as a family-friendly hotel offering a comfortable and convenient stay for travelers with kids. The spacious rooms, including family suites and triple rooms, ensure everyone has ample space and comfort. Guests frequently highlight the friendly and respectful staff, especially praising the young lady at reception and wait staff for their fantastic service.
Families can enjoy a variety of amenities, ensuring a pleasant visit. The breakfast, a particular hit among kids, adds to the delightful experience. The hotel is small child accessible, making it easier for families with young children. Guests also have access to golf, providing an excellent recreational option for relaxation and activity.
The family rooms come with good views, contributing to a more enjoyable stay and the overall amenities cover all necessary needs, ensuring convenience for all members of the family. Despite some mentions of the hotel being quite worn and comments about the pillows, the overall feedback from guests remains positive, recommending the hotel especially for family stays.
3 Star
Globales Castillo de Ayud is a conventional hotel that provides facilities appropriate for its three-star rating. Guests generally find it offers good value for money with several reviewers praising the price-to-quality ratio and describing it as great value for the price you pay. However, some felt the price was a bit high for a three-star hotel and noted the need for improvement in certain areas.
Specific issues include the air conditioning, which was not working for some guests. Despite these problems, the hotel meets the expectations one would have for a three-star establishment and serves efficiently for a short stay. While it aspires to a higher rating, it remains a suitable option for budget-conscious travelers looking for basic accommodations.
Business
Globales Castillo de Ayud is a well-regarded choice for business travelers, providing a comfortable and clean environment ideal for a stopover or an extended stay. Guests frequently commend the exceptional, professional and highly helpful staff, enhancing the experience with attentive and friendly service, especially at the restaurant and breakfast areas.
The hotel stands out for its business-oriented amenities, featuring spacious and well-equipped conference halls, good business facilities and very good Wi-Fi, which is crucial for work trips. Rooms are described as very comfortable and convenient, tailored for business purposes.
In addition to its functional attributes, the hotel offers a clean and quiet atmosphere, ensuring a restful stay after a day's work. However, while the restaurant and bar receive praise for their service, the limited vegan options for breakfast and occasional restaurant closures are noted as areas needing improvement. Overall, Globales Castillo de Ayud provides a reliable and supportive environment for business travelers.
Accessible
The accessibility at Globales Castillo de Ayud is rated very good by guests with disabilities. The hotel features accessible entrances and elevators, making navigation easy throughout the premises. Rooms are specifically designed to accommodate disabled guests with several mentioning their accessibility. The hotel also provides an accessible Ram-room option.
Its location is advantageous, being very close to the city center with good access to the city and easy parking available. Guests find the wheelchair accessibility throughout the hotel to be satisfactory, emphasizing the convenience.
Additionally, the price quality ratio is appreciated by guests, enhancing its appeal as a good layover option. Free parking is a notable plus, although some reviews suggest that soundproofing could be improved. Overall, the hotel's accessibility features and location are well-regarded.
Honeymoon
Globales Castillo de Ayud is noted for its romantic setting, making it an ideal destination for honeymooners. Guests have praised it as a very cozy place for a honeymoon with stays described as memorable and enjoyable. The hotel features romantic dinner settings and offers suites specifically designed for honeymooners, enhancing the romantic atmosphere. While there are a few criticisms related to common issues with budget options, the overall experience for honeymooners is highly regarded.
No, Globales Castillo de Ayud doesn't have any pool.
No, a spa isn't available at Globales Castillo de Ayud.
No, Globales Castillo de Ayud doesn't allow dogs.
Yes, parking facilities are available at Globales Castillo de Ayud.