Alua Calas de Mallorca Resort

Calas de Mallorca 39.46695100, 3.27741400 , Carrer Cala Antena (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviews'Alua Calas de Mallorca Resort' enjoys a magnificent coastal location with stunning sea views, making it ideal for those seeking tranquility by the beach. The resort's setting on a cliff provides picturesque vistas and the nearby Cala Domingos beach adds to its allure. Guests consistently praise the friendly, attentive staff and the serene environment, which includes clean and comfortable facilities. The breakfast is celebrated for its variety and quality, particularly the custom-made omelettes and freshly prepared items, contributing to a highly satisfactory dining experience.

Spacious rooms, many of which offer breathtaking sea views from their balconies, further enhance the stay. The family rooms are particularly praised for their ample space and modern amenities. Cleanliness generally meets guests' expectations with daily cleaning and well-maintained common areas, although some reviews mention occasional lapses in room maintenance. The friendly and helpful staff, especially at the reception and in the restaurants, significantly contribute to the overall positive atmosphere of the resort.

The pool area is a highlight, featuring well-maintained pools and plenty of sun loungers, though there are occasional issues with shade and availability of sunbeds. The resort is particularly family-friendly, offering a variety of activities for children and a relaxed environment that caters well to family needs. However, noise from other guests can sometimes disturb the otherwise quiet setting.

The dinner experience at the resort is mixed; while some guests find the food delicious and diverse, others criticize it for being repetitive and lacking in quality. The dining service's efficiency and meal variety could use improvement to better meet guests' expectations. Opinions about the beds are divided with issues like beds separating during the night and some discomfort due to lower-quality bedding.

Finally, although the resort is advertised as four-star, some guests feel it doesn't fully meet the standards of this rating, citing outdated facilities, misleading room descriptions and concerns about cleanliness and food quality. Overall, Alua Calas de Mallorca Resort offers a generally pleasant stay, especially for families and those seeking a peaceful seaside retreat, but there's room for improvement to align more closely with its four-star promise.
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Categories
Family Friendly Hotel
This all-inclusive resort provides a variety of services and facilities suitable for families. It features swimming pools, kids' clubs, and entertainment programs designed for children.

Hotel with Swimming Pool
The resort boasts a variety of well-maintained pools, including a lagoon-style pool and a heated pool. The pool area is spacious, with ample seating, sun loungers and umbrellas.

  Indoor Pool    Children's Pool    Outdoor Pool  


Hotel with Outdoor Pool
This resort features five pools, including two large outdoor pools, two children's pools, and an indoor pool, offering extensive options for swimming and relaxation with some pools overlooking the sea.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Business Hotel

Hotel for Yoga

4-Star Hotel

Hotel with Children's Pool

Hotel with Indoor Pool

Room Types
Family This air-conditioned family room features a private bathroom, a wardrobe, a safe deposit box as well as a terrace. The unit offers 4 beds.

Double Sea View This air-conditioned double room has a desk, a terrace, sea views and a private bathroom. The unit has 3 beds.

Double Frontal Sea View The spacious double room provides air conditioning, a wardrobe, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 4 beds.

My Favorite Club Junior Suite Sea View The family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 4 beds.

Single Room This air-conditioned single room features a private bathroom, a wardrobe, a safe deposit box as well as a terrace. The unit offers 1 bed.

My Favorite Club double Superior Frontal Sea View The spacious double room offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 4 beds.

Guest Reviews
7.6
Good
Location
Nestled right on the coast, Alua Calas de Mallorca Resort boasts an exceptional location that offers stunning, picturesque views of the sea. Guests consistently rave about the breathtaking sea vistas from their rooms and balconies, making it an ideal spot for those looking to enjoy the tranquility of a beachfront setting. The hotel's prime position means that several beautiful beaches and coves are within easy reach, perfect for those eager to explore the local scenery.

The area around the hotel is notably quiet, providing a peaceful retreat. While it may lack a bustling atmosphere, many appreciate this serenity and the convenience of accessing livelier areas within a short drive. The proximity to the scenic Cala Domingos beach adds to the appeal, highlighted by its sandy shores just a ten-minute walk away.

Consistency in positive feedback extends to the hotel's setting; positioned impressively on a cliff, it allows guests to savor the unbeatable sea views and the subtle sound of the waves. This serene environment is complemented by the attentive, friendly staff, who contribute to an overall relaxing experience. Those who stay here can also expect comfortable facilities and a varied buffet that receives frequent praise.

In summary, the resort's combination of an exceptional, quiet seaside location with magnificent views and friendly service makes it a perfect choice for a tranquil and scenic getaway.

Breakfast
The breakfast at Alua Calas de Mallorca Resort has garnered praise for its variety and quality with many guests finding the food delicious and the selection extensive. Positive mentions highlight a hearty, varied breakfast with freshly prepared items and options such as custom-made omelettes adding a personal touch. The buffet is well-regarded for both its breakfast and dinner offerings, considered fresh and high-quality by many.

Guests appreciated the ample choices and the completeness of the breakfast, noting its satisfying and generous nature. The all-inclusive aspect of the meals was also appreciated, contributing to a seamless and enjoyable dining experience.

However, a few reviews noted some drawbacks such as the breakfast starting too late for early risers and some found the offerings to be monotonous or limited, especially for children or those seeking more international options. Despite these occasional criticisms, the general consensus leans towards a positive dining experience with varied, high-quality meals enhancing the overall stay at the resort.

Dinner
Dinner at Alua Calas de Mallorca Resort has drawn mixed reviews from guests. While there are positive remarks noting delicious and diverse meals, many guests felt the food lacked variety with several commenting that it was repetitive and often uninspiring. Some themed days partially alleviated the monotony, but overall, the buffet was described as unremarkable and typical of an all-inclusive hotel. Despite this, certain reviewers praised the high quality and variety of the meals, indicating that there's something for everyone, even if it might get repetitive quickly. The restaurant staff received commendations for their friendliness and while some appreciated the food's adequacy and taste, others were disappointed by its low quality and oily nature. Problems included limited choice for hot drinks and the buffet’s premature closing causing inconvenience to guests still dining. In summary, dinner offerings received both praise and criticism, meeting standard expectations for all-inclusive resorts but falling short in terms of variety and consistency for some.

Rooms
At the Alua Calas de Mallorca Resort, guests often praise the spaciousness and comfort of the rooms, frequently highlighting the stunning sea views available from the terraces. Many reviews note that the rooms are cleaned every day with several visitors commenting on the overall cleanliness and brightness that adds to the uplifting atmosphere. The family rooms, in particular, receive positive feedback for their ample space, modern amenities and well-equipped interiors.

Guests appreciate rooms with balconies facing the sea, as the views are described as breathtaking and exceptional. Those staying in rooms with views of the cove or the cliff also find the landscapes captivating. Despite the positive remarks about room size and views, there are occasional mentions of basic room decor and some issues with cleaning consistency. For instance, some beds with wheels tend to move around and a few guests found the bedding uncomfortable or of low quality.

Facilities are generally considered satisfactory, though there's room for improvement, especially regarding older room features and smaller bathrooms where the design isn't very practical. Air conditioning works well, contributing to a comfortable stay. However, specific issues such as inconsistent view quality, occasional maintenance problems like plumbing and some mismatches between the rooms booked and the ones allocated are noted.

Overall, the spaciousness, cleanliness and beautiful views from many of the rooms make Alua Calas de Mallorca Resort a pleasant stay, though attention to detail in room maintenance and comfort would enhance the guest experience further.

Beds
The reviews regarding the beds at Alua Calas de Mallorca Resort present a mix of positive and negative feedback. Many guests noted that the beds were comfortable enough and some even described them as very comfortable. However, there were several recurring issues that seemed to affect the overall experience for other guests.

One common point of contention was that what was advertised as king size beds often turned out to be two single beds pushed together, which sometimes separated during the night and made the center noticeable. Additionally, some beds were equipped with wheels, causing them to move when guests lay down.

While a few guests were satisfied with the quality of the bedding, numerous others found the bedding low in quality and uncomfortable. Some also mentioned that the beds were not well-made during their stay. Overall, the comfort and stability of the beds at the resort varied significantly according to guest experiences.

Cleanliness
Alua Calas de Mallorca Resort receives a mixed bag of opinions regarding cleanliness. Positive reviews highlight the daily room cleaning, indicating that many guests found their rooms tidy and well-maintained. Several noted the cleanliness of common areas, restaurants and shared facilities, often describing the environment as clean and fresh. Some guests found the entire hotel exceptionally clean, appreciating the spotless rooms, complete with large balconies offering splendid sea and pool views.

However, the critical feedback paints a different picture. Numerous guests reported issues with room cleanliness, particularly pointing out inadequately cleaned bathrooms and floors. A few mentioned specific areas like balconies and curtains being consistently dirty, detracting from their experience. Complaints also emerged about the overall maintenance and hygiene standards of the hotel with common areas and certain facilities found lacking in regular and thorough cleaning.

While some guests acknowledged the efforts of the cleaning staff, others found the service insufficient and inconsistent, leading to dissatisfaction. The mixed reviews suggest that while some visitors enjoyed a clean and well-kept environment, others experienced significant shortcomings in this aspect.

Staff
The reviews for Alua Calas de Mallorca Resort highlight an overwhelmingly positive experience with the hotel's staff. Visitors frequently describe the staff as friendly, welcoming and very attentive. The reception staff earns particular praise for being extremely helpful and very nice with specific mentions of individuals such as Luna and a certain elderly lady who stands out for her kindness. Guests appreciate the pleasant demeanor of the restaurant staff, noting their attentiveness and great interaction with both adults and children.

Bartenders and waitresses receive commendations for their friendliness and humor, contributing to a lively atmosphere. Specific staff members like Pepe from the snack bar are highlighted for their exceptional service. The overall service quality is described as amazing with staff consistently demonstrating a genuine desire to make guests' stays enjoyable. Despite a few comments about some staff lacking enthusiasm, the majority of the feedback reflects a team that is pleasant, available and committed to providing excellent service. The kindness and attentiveness of the staff significantly enhance the overall guest experience at the resort, making it a standout feature for many visitors.

Pool
Alua Calas de Mallorca Resort boasts a variety of well-maintained and beautiful pools, offering several options for guests to choose from. The resort features two large pools, including a lagoon-style pool and a rectangular pool, as well as a smaller heated pool next to the gym. The pool area itself is spacious, providing ample seating areas and plenty of sun loungers and umbrellas, ensuring guests can find a comfortable spot to relax. The clean and well-maintained facilities contribute to the overall appeal of the resort, complementing the stunning views from the pool area.

However, some guests noted that the number of sun loungers may be insufficient for the number of visitors and others mentioned that the pool area becomes shaded in the afternoon, which might affect sunbathing preferences. Additionally, the pool bar offers standard fare like burgers, fries, hot dogs and pizzas. Despite these minor issues, the combination of the large pools, entertainment during the day and the breathtaking views leave a positive impression on visitors, making the pool area a highlight of the resort experience.

Family
Alua Calas de Mallorca Resort is tailored for families, boasting a commendable balance of quality and affordability. Its ideal location offers stunning landscapes and scenic walking opportunities, making it perfect for those who appreciate nature. The resort is well-equipped for family stays, providing convenient and spacious family rooms with some featuring multiple rooms, bathrooms and balconies.

The entertainment team is noted for their welcoming and friendly demeanor organizing an array of activities both in the pool and outside, which are particularly enjoyed by kids. The mini-club staff is also praised for their wonderful interaction with children, ensuring younger guests are well taken care of.

The hotel's setting is very quiet and family-friendly, situated in an excellent location facing the sea. However, there are occasional disturbances at night from guests partying on their balconies, which may affect some visitors.

Overall, Alua Calas de Mallorca Resort is highly recommended for families, offering a variety of activities for children and a relaxed environment that caters well to family needs.

4 Star
'Alua Calas de Mallorca Resort' falls short of the expectations typically associated with a four-star hotel. Guests repeatedly express disappointment in the food quality, describing it as neither fresh nor varied, which detracts significantly from the dining experience. The standard of cleanliness, particularly in the common areas and buffet, is also noted as subpar with specific complaints about inadequate table resetting practices by the staff.

There is a general consensus that the hotel feels outdated with only superficial renovations that fail to improve the overall ambiance. Furthermore, the description of superior rooms is misleading; what is marketed as a double bed is often just two smaller beds pushed together.

The negative experiences extend to concerns about health and safety with one guest mentioning severe respiratory issues possibly linked to the conditions at the hotel. Overall, while some aspects might pass for a three-star establishment, the service, facilities and overall quality at 'Alua Calas de Mallorca Resort' do not align with the four-star rating it advertises.


Yes, Alua Calas de Mallorca Resort has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

No, a spa isn't available at Alua Calas de Mallorca Resort.

No, Alua Calas de Mallorca Resort doesn't allow dogs.

No, parking facilities aren't available at Alua Calas de Mallorca Resort.

No, Alua Calas de Mallorca Resort doesn't have a gym.

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