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Summary of reviewsHotel Agua del Desierto garners widespread acclaim for its advantageous location, especially beneficial for travelers en route to San Pedro or those seeking peaceful surroundings away from the city center. The hotel’s tranquil and secure environment, combined with its proximity to the airport and nearby dining options, makes it an appealing choice for various travel needs. The structural design of the hotel is highly praised, featuring large, clean and comfortable rooms that offer beautiful views and modern amenities, enhancing the overall guest experience.
Guests appreciate the variety and quality of the breakfast offerings, which are described as delicious, excellent and abundant, though some suggest improvements in coffee strength and the addition of items such as espresso and natural juices. The dining experience at the hotel is noteworthy with many guests commending the restaurant for its exquisite and affordable dishes, excellent service and satisfying meal options at dinner and lunch.
The rooms stand out for their spaciousness, cleanliness and modern comforts, including sizable beds and well-maintained bathrooms. Thoughtful details such as cozy beds and ample workspace further contribute to a restful and productive stay. Cleanliness is a consistent highlight with both rooms and common areas maintained to high standards, ensuring a comfortable environment for guests.
The staff at Hotel Agua del Desierto are frequently praised for their warm, friendly and professional service, making guests feel welcomed and well-cared for throughout their stay. This high standard of service significantly enhances the overall guest experience, adding to the hotel's positive reputation.
While the pool area receives mixed reviews, many guests find it clean and beautifully maintained, providing a pleasant spot for relaxation despite occasional minor issues like limited sunbeds and bugs. The hotel's beds receive exceptional praise for their comfort, despite some concerns about room heating.
Overall, Hotel Agua del Desierto is celebrated for its strategic location, exceptional service, outstanding cleanliness and comfortable accommodations, making it a highly recommended choice for travelers seeking a quality stay in Calama. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel is pet-friendly and conveniently located near the commercial area, bus station, and airport. It is highly rated for cleanliness and overall experience.
Hotel with Swimming Pool
This hotel features a refreshing outdoor swimming pool, providing a welcome escape from the desert heat. It is conveniently located near the airport.
Outdoor Pool
Business Hotel
This hotel features 3 meeting rooms capable of holding up to 170 people, a business center, and meeting facilities with wireless internet access. It offers copier and fax services, along with laundry and dry cleaning.
Accessible Hotel
This hotel provides general wheelchair access for guests.
Hotel with Gym
The hotel provides a fitness center and an outdoor swimming pool.
Hotel with EV Charging Stations
This hotel explicitly lists an electric charger as one of its available services, providing a dedicated facility for guests with electric vehicles.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
EV charging stations
Hotel with Outdoor Pool
Room Types
Twin RoomThis room features a private bathroom, heating, flat-screen cable TV and a minibar.
King RoomThe double room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a bath and a shower. This double room has a minibar, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Hotel Agua del Desierto boasts a notably advantageous location that caters to various travel needs. It is favorably positioned close to the airport, making it an ideal stopover for those en route to San Pedro. The hotel's surroundings are described as beautiful and tranquil, contributing to a peaceful stay. Though it is somewhat remote and away from the city center, this remoteness also brings a sense of security and pleasant quietness that many guests appreciate. The proximity to some nearby restaurants adds convenience for dining options.
The hotel’s design is well-regarded with large, clean and comfortable rooms that enhance the overall experience. Guests consistently praise the excellent installations and the beautiful views the hotel offers. Despite being slightly on the pricier side, the cost is considered reasonable given the quality and advantageous location. Whether one is planning a brief stopover or looking to explore Calama, the strategic placement and serene environment of Hotel Agua del Desierto make it a commendable choice.
Breakfast
'Hotel Agua del Desierto' in Calama receives generally positive feedback regarding its breakfast offerings. Most guests appreciate the breakfast for its variety and quality. Descriptions like delicious, excellent and abundant are common with the buffet-style breakfast often highlighted for its extensive options. Many guests commend the hotel's staff for their warm and attentive service, enhancing the breakfast experience.
There are a few mentions of shortcomings, such as the lack of espresso, natural juices and eggs prepared to order. Some guests felt that the breakfast could benefit from more variety and that the coffee was weak. Additionally, a few reviews pointed out that the breakfast service needs better attention and consistency, such as ensuring there is no shortage of options by the end of the service period.
Overall, 'Hotel Agua del Desierto' is praised for providing a good start to the day with its hearty and diverse breakfast, though a few areas for improvement are noted.
Dinner
Hotel Agua del Desierto offers a delightful dining experience, particularly praised for its excellent restaurant. Guests consistently highlight the superb attention and very attentive service provided by the staff. The restaurant is a great option for dinner, featuring a variety of delicious and affordable dishes, making it a pleasant choice for both visitors and residents.
Reviewers often describe the meals as exquisite with many commending the room and dinner service as well. The combination of great food and top-notch service ensures a satisfying dining experience. Additionally, the restaurant's lunch offerings have also received positive feedback, contributing to an overall perception that the hotel truly delivers on its promises.
However, it's worth noting that one guest was disappointed with the take-away breakfast, noting the lack of cutlery and an average quality sandwich. Despite this, the general consensus remains overwhelmingly positive regarding the hotel's dining options, making it a commendable feature of Hotel Agua del Desierto.
Rooms
Hotel Agua del Desierto offers guests a truly comfortable stay with its exceptional rooms. Visitors frequently mention the spacious and impeccably clean accommodations, making them ideal for relaxation. Each room is noted for its large size and modern amenities, including sizable, comfortable beds and large TV screens, enhancing the overall experience. The cleanliness extends to the bathrooms as well, which are consistently described as very clean and well-maintained.
Guests appreciate the thoughtful details like cozy beds, which contribute to a restful night's sleep and the ample workspace available in some rooms, equipped with large monitors that easily connect to laptops. The hotel seems to take great care in ensuring the comfort of its guests with well-heated rooms and modern fixtures.
While primarily highlighted for its room comfort, the hotel also garners praise for its breakfast and dining options with guests enjoying delicious meals at the on-site restaurant. Overall, Hotel Agua del Desierto stands out as an excellent choice for travelers seeking spacious, clean and comfortable accommodations along their journey.
Beds
Hotel Agua del Desierto receives high praise for the comfort of its beds, which are frequently described as extremely comfortable, spacious, clean and of good quality. Guests explicitly highlight the beds as one of the best aspects of the hotel experience, noting their positive influence on the overall comfort of the rooms. Despite a few mentions of the beds being a little soft, the consensus remains overwhelmingly positive with many reviewers considering them the most notable feature of their stay. However, there is an expressed concern about the room heating with some guests noting it to be inadequate, resulting in a cold environment. Overall, the comfort of the beds at Hotel Agua del Desierto is a standout feature that contributes greatly to guest satisfaction.
Cleanliness
Hotel Agua del Desierto consistently impresses guests with its outstanding cleanliness and overall neatness. Reviews highlight the spotless condition of rooms and common areas, underscoring the hotel's commitment to maintaining high hygiene standards. Guests appreciate the comfort of well-maintained beds and the hotel’s appealing design, which includes large, clean rooms. The attentive and friendly staff consistently provide excellent reception services, contributing to a pleasant and welcoming atmosphere.
The location of the hotel is conveniently noted, adding to the overall positive experience. Visitors find the value for money exceptional, bolstered by the hotel's fresh and tasty offerings at breakfast as well as the quality and comfort of the facilities. While some guests mentioned the need for improved bathroom maintenance and the lack of air conditioning or fans, these minor issues did not overshadow the overwhelmingly positive remarks about the hotel's cleanliness, tranquility and excellent staff attention. Overall, Hotel Agua del Desierto is praised for being a clean and comfortable place to stay with staff that ensure a high standard of service.
Staff
Hotel Agua del Desierto consistently impresses guests with its high standard of service, primarily driven by its friendly and efficient staff. From the moment guests arrive, they are greeted with warm and attentive service, leaving a lasting positive impression. The staff's cordiality and professionalism are frequently highlighted, ensuring that guests feel welcomed and well cared for throughout their stay.
The hotel's team, from the reception area to the breakfast service, is noted for being particularly attentive, always ready to assist with inquiries and solve any problems that arise. Guests appreciate the prompt and helpful responses they receive, reflecting a staff that is both very kind and considerate.
Excellent service is a recurring theme among the reviews, underscoring the staff's dedication to creating a pleasant and comfortable environment. The well-maintained facilities and the assistance provided by the friendly and competent staff contribute significantly to the overall enjoyable experience at the hotel.
While there are isolated mentions of limited attention when not specifically requested, the overwhelming consensus is that the staff's kindness and professionalism make Hotel Agua del Desierto highly recommendable. Guests consistently praise the team's attitude, the quality of service and the pleasant interactions they have during their stay, making it clear that the hotel prioritizes a high standard of guest care.
Pool
Hotel Agua del Desierto's pool area receives mixed feedback from guests with many emphasizing the overall positive aspects. Numerous reviews celebrate the pool as clean, very nice and perfect for use at any time without restrictions, making it an attractive feature of the hotel. The beautiful pool and garden area add to its appeal, creating an inviting atmosphere for relaxation after tours in Calama.
However, some guests noted minor drawbacks, such as a small pool area with limited sunbeds and occasional bugs in the water. Despite these issues, the access to the pool, including at night and the pleasant surroundings contribute to a generally positive experience for guests seeking a relaxing spot within the hotel.
Yes, Hotel Agua del Desierto has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Agua del Desierto.
Yes, Hotel Agua del Desierto welcomes dogs.
Yes, parking facilities are available at Hotel Agua del Desierto.