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Summary of reviewsThe Hilton Garden Inn Calabasas receives high praise for its superb location, cleanliness, and exceptional service. Nestled in a tranquil area of Calabasas, this hotel provides easy access to The Commons shopping center and major routes to Hollywood, Malibu, and Santa Monica. Guests commend the serene and safe surroundings, emphasizing the hotel's modern and spotless facilities. The rooms are noted for their inviting, contemporary design and standout comfort, particularly the cozy beds and clean, spacious bathrooms. Practical room layouts and well-maintained amenities further enhance the accommodation experience.
Breakfast at Hilton Garden Inn Calabasas is appreciated for its variety and quality, with polite and helpful staff contributing to a positive dining experience, though some guests find it slightly overpriced. The pool offers a charming retreat for families despite occasional shortfalls in maintenance. Specifically welcoming to families, the hotel becomes an ideal choice, often lauded for festive decor and convenient location for family visits, with staff going the extra mile to accommodate needs.
The staff is frequently highlighted for their outstanding friendliness and professionalism, with notable individuals like Maritza, Brian, and Eric enhancing guest experiences. The consistent emphasis on cleanliness across the property and commendable customer service make this hotel exceptionally appealing for both business and leisure travelers. With a combination of comfort, strategic location, and attentive service, the Hilton Garden Inn Calabasas offers a generous value for visitors seeking a pleasant stay in the area. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King RoomRoom includes a cable TV, a microwave, a fridge and tea/coffee-making facilities.
Queen Room with Two Queen BedsRoom includes a cable TV, a microwave, a fridge and tea/coffee-making facilities.
Deluxe King RoomSpacious room features a double window and a seating area.
Evolution King RoomThis air-conditioned room features a Garden Sleep bed, an ergonomic desk chair and a cable TV with pay-per-view channels. Includes a microwave and a refrigerator.
Queen Room with Two Queen BedsRoom includes a cable TV, a microwave, a fridge and tea/coffee-making facilities.
King Room with Tub - Mobility and Hearing AccessThe spacious double room provides air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit offers 1 bed.
One-Bedroom King SuiteThis air-conditioned suite includes a cable TV, a microwave, a fridge and tea/coffee-making facilities.
King Room - Hearing AccessThis hearing accessible room includes a cable TV, a microwave, a fridge and tea/coffee-making facilities.
Queen Room with Two Queen Beds - Hearing AccessThis hearing accessible room includes a cable TV, a microwave, a fridge and tea/coffee-making facilities.
King Room with Roll-In Shower - Mobility/Hearing AccessibleThis double room is air-conditioned and has a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in the charming area of Calabasas, the Hilton Garden Inn offers an enviable location for travelers seeking convenience and tranquility. Guests repeatedly applaud the hotel's proximity to The Commons shopping center, a vibrant hub brimming with delightful dining options, a movie theater, and a grocery store, all within a leisurely walking distance. Visitors appreciate the easy access to major freeway routes, making it a breeze to explore nearby attractions like Hollywood, Malibu, and Santa Monica.
The area around the hotel is described as peaceful and safe, offering a serene atmosphere while remaining close to restaurants and local amenities. The calm surroundings, combined with the hotel's modern and exceptionally clean facilities, create an inviting and comfortable environment. For those with business in the Calabasas area, the hotel's location proves especially convenient, with its strategic position catering to both leisure and corporate travelers alike.
Furthermore, guests highlight exceptional service provided by friendly staff, enhancing the overall experience at the hotel. The Hilton Garden Inn stands out not only for its appealing location but also for its dedication to comfort and cleanliness, making it an ideal choice for visitors looking to enjoy the best of what Calabasas has to offer.
Breakfast
The breakfast experience at Hilton Garden Inn Calabasas receives mixed reviews from guests. Many guests appreciate the variety and quality of the breakfast offerings, highlighting the presence of a good breakfast bar, cook-to-order options, and ample fresh fruit. The breakfast is often described as great and tasty, with a buffet that offers extensive choices. Notably, the polite and helpful breakfast staff contribute positively to the experience. Some guests find the cost of breakfast to be on the higher side, suggesting that it can feel overpriced for families, although others note that it is reasonably priced when considering the options available. Despite the varied opinions on pricing, the consistent appreciation for the food quality and the professionalism of the staff stand out as significant positives in the overall breakfast experience at the hotel.
Rooms
The Hilton Garden Inn Calabasas receives high marks from guests for its impressive accommodations. Many travelers appreciate the cleanliness and modern styling of the rooms, which are described as spacious, well-appointed, and inviting. The beds are a standout feature, frequently mentioned as exceedingly comfortable, contributing to a restful stay. The bathrooms are similarly praised for their cleanliness and ample space, with all necessary amenities provided.
Guests also highlight the practicality and thoughtfulness of the room layouts, which often include ample storage, convenient furnishings like roomy desks, and appliances such as refrigerators and coffee makers. The rooms are said to have a contemporary and attractive design, with guests enjoying the newly renovated interiors and modern color schemes.
In addition to the rooms themselves, the hotel grounds and amenities are noted for their cleanliness and professionalism. The staff is frequently described as friendly and helpful, enhancing the overall positive experience at the property. This combination of comfort, cleanliness, and attentive service makes the Hilton Garden Inn Calabasas a desirable choice for both business and leisure travelers.
Beds
The beds at Hilton Garden Inn Calabasas are consistently praised for their comfort, with numerous guests highlighting the cozy experience they offer. Many described the beds as very comfortable, with some even labeling them as amazing. The pillows, although noted as a bit soft by some, overall complement the comfort of the beds well. A few isolated comments mention mattresses being a bit uncomfortable, but these are outliers in an otherwise positive reception. Overall, guests seem to enjoy a restful night's sleep thanks to the comfortable and spacious bedding provided at this hotel.
Cleanliness
The Hilton Garden Inn Calabasas consistently garners praise for its impressive standards of cleanliness, making it a notable choice for travelers seeking a tidy and comfortable stay. Reviews highlight the well-kept nature of the hotel, with rooms that are not only clean but also inviting and spacious. Guests appreciate the impeccable upkeep of both the property and the accommodations, describing them as immaculate and modern. The emphasis on cleanliness extends to the facilities, which are well-maintained and include amenities that are both clean and welcoming. The hotel's great location further enhances its appeal, adding to the overall sense of safety and comfort. With attentive staff and a serene atmosphere, the Hilton Garden Inn Calabasas offers tremendous value for travelers in the area.
Staff
The Hilton Garden Inn Calabasas appears to have garnered a stellar reputation for its exceptional customer service, as reflected in numerous guest reviews. Visitors consistently describe the hotel staff as extraordinarily friendly, helpful, and professional. Across all departments, the team is praised for attentiveness and the ability to make guests feel right at home. From the highly competent front desk personnel to the accommodating housekeeping crew, the staff seem to go above and beyond in ensuring a pleasant stay.
Particularly notable are individuals like Maritza, Brian, and Eric, who have left a lasting impression with their outstanding service. Eric and his team are often highlighted as doing a remarkable job. Guests mention feeling secure and well-cared for, with staff readily available to handle any inquiries and accommodate their needs. The positive and welcoming atmosphere created by the staff significantly enhances the overall experience at this hotel, making it a go-to choice for many travelers.
Pool
Nestled in the charming locale of Calabasas, the Hilton Garden Inn offers a pool experience that seems to be a mixed bag according to guest feedback. Positively noted as a beautiful and cute feature, the pool provides a delightful space for families where kids can splash around and parents can relax. Despite its small size, many find it to be a pleasant addition to a stay, though it might not be ideal for lap swimming or large gatherings. However, guests have encountered occasional issues such as closures for renovation, temperature inconsistencies in the hot tub, and periods where maintenance might have been overlooked. These factors pose some limitations, but the pool remains a noteworthy amenity for those seeking a simple aquatic escape amidst their travels in Calabasas.
Family
The Hilton Garden Inn Calabasas is a welcoming destination for families, particularly those traveling with children. Guests frequently highlight the hotel’s beautiful holiday decorations, adding a festive touch to family stays. Its location proves convenient for families visiting relatives in the area, making it a great choice for those seeking a family-friendly environment. The accommodations are noted for being nice, clean, and comfortable, ensuring a pleasant experience. Families have appreciated the exceptional service, with staff often going above and beyond to assist, notably one staff member named Eric, who is recognized for accommodating family needs. While the absence of sofa beds and kitchenettes is occasionally mentioned, overall, the hotel is considered ideal for family vacations and provides a comfortable base for exploring the Valley.
Yes, Hilton Garden Inn Calabasas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hilton Garden Inn Calabasas.
No, Hilton Garden Inn Calabasas doesn't allow dogs.
No, parking facilities aren't available at Hilton Garden Inn Calabasas.