Gran Hotel Bali, located near the tranquil Poniente Beach, is appreciated for its balance between peaceful seclusion and accessibility to local amenities. Guests laud its proximity to charming beaches and scenic viewpoints, although some find its distance from Benidorm's bustling center a minor inconvenience.
The hotel's breakfast service is generally well-received for its variety and organization, offering good value for money. However, issues such as repetitive menus and poor beverage quality are common points of dissatisfaction. Dinner experiences show more room for improvement with notable concerns around food quality and variety, despite occasional praise for specific a la carte dishes and fresh meals.
Rooms at Gran Hotel Bali are spacious and offer breathtaking views, particularly from higher floors. Cleanliness and comfort are highlighted, though the decor and amenities often appear outdated and in need of maintenance. Cleanliness throughout the hotel presents a mixed picture — while some guests find the standards high, others note areas needing attention, particularly bathrooms and common areas.
The hotel staff generally receives positive feedback for their friendliness and professionalism with several individuals praised for outstanding service. However, improvement in consistency and reception service is suggested.
Facilities like the pool and gym are well-maintained and appreciated, though the gym incurs an additional fee and some guests find it small. The pool area is a standout feature with various sizes to accommodate different guests, though maintenance can vary.
The hotel's spa experience is mixed. Some guests enjoy the tranquil environment and quality massages, while others face issues with limited facilities and sporadic closures. WiFi connectivity is frequently criticized for being weak and unreliable, often requiring an extra fee.
Overall, Gran Hotel Bali stands out for its scenic views, beach proximity and friendly staff, making it a solid choice for those seeking relaxation with adequate amenities. Nonetheless, areas like dining variety, room updates and service consistency need improvement to enhance guest satisfaction further.
Pierre & Vacances Apartamentos Benidorm Horizon is well-regarded for its exceptional views and comfortable accommodations, making it a favored spot for visitors seeking a scenic and serene environment. Guests frequently praise the breathtaking panoramic views of the city, sea and mountains. The modern and clean apartments are well-equipped with amenities such as a washing machine, coffee maker and state-of-the-art kitchen, enhancing the overall comfort and convenience of their stay. Spacious rooms, comfortable beds and large terraces perfect for enjoying the scenery are particularly highlighted.
The staff at this apartment complex receives mixed reviews. Many guests have commended the friendliness and helpfulness of staff members, particularly at the reception. However, there are instances reported of unprofessional and rude behavior from certain staff members, which somewhat detracts from the overall service experience.
Breakfast at the hotel is generally well-regarded for its variety and quality with some guests enjoying the opportunity to dine on the terrace. Nevertheless, there are a few criticisms concerning the quality of certain products and long waiting times during peak breakfast hours. Dinner experiences were less favorable with many guests noting the buffet's lack of variety and quality, suggesting room for improvement.
While the cleanliness of the apartments garners some positive remarks, numerous reviews point out significant deficiencies. Recurring issues include dirty floors, unclean bathrooms and kitchen areas, moldy pillows and dust, which need addressing to meet guests' expectations. Additionally, the intrusion by cleaning staff without knocking has been mentioned as unprofessional.
The pool facilities are a highlight with several swimming pools, including heated options, a spa and a sauna. Guests enjoy the serene atmosphere and convenience of the bar by the pool. Despite minor issues like early closure times and occasional overcrowding, the pool area contributes positively to the overall guest experience.
Parking at the apartments presents a mixed bag. While the hotel offers on-site parking for €15 per night, some guests find it pricey. Others appreciate the availability of free public parking nearby, though finding a spot can be challenging due to crowded conditions.
The wifi service receives mixed reviews as well. Some guests find it reliable and sufficient for their needs, while others encounter difficulties, particularly with accessing wifi in the apartments and internet functionality on the TV.
In summary, Pierre & Vacances Apartamentos Benidorm Horizon offers stunning views, comfortable and well-equipped apartments and a range of amenities like pools and convenient in-apartment facilities. However, potential guests should be aware of the hilly terrain, mixed dining experiences, cleanliness issues and variable wifi quality. Positive interactions with supportive staff can enhance the stay, although there is room for service improvement.
Categories
Pool
Pool Lap Lanes
Outdoor Pool
Skyscraper
Dog Friendly
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Cala