Prinsotel Alba & Spa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsPrinsotel Alba & Spa receives considerable praise across several key areas, creating an attractive option for many holidaymakers. The hotel's enviable location stands out as a major highlight, positioned just a short walk from beautiful beaches like Cala Gran and the bustling city center of Cala d’Or. Guests value the convenience of nearby shops, restaurants and bars, appreciating a balance between tranquility and accessibility. The serene setting amidst beautiful gardens further adds to the appeal, particularly for families.
Breakfast at the hotel is a significant highlight with guests applauding the extensive and delicious buffet. The variety is commendable, including fresh fruits, hot dishes, cereals, pastries and specialty coffees, ensuring satisfaction for diverse tastes. The spacious dining area and friendly, attentive staff contribute to a positive morning atmosphere, despite occasional busyness.
The dinner experience, though mixed, generally receives positive feedback for quality and freshness. Guests enjoy the diverse dinner buffets, though some find the repetition over long stays less appealing. Despite occasional concerns about variety and timing, the reasonable pricing and good quality generally earn favorable reviews.
Rooms at Prinsotel Alba & Spa earn consistent praise for being spacious, comfortable and clean. The modern decor, ample space and daily cleaning ensure a cozy and relaxing stay. Superking beds, well-equipped kitchenettes and balconies enhance the convenience and comfort, despite minor issues like noise or occasional outdated furnishings.
The hotel's cleanliness is highly regarded with guests highlighting well-maintained rooms and communal areas. Housekeeping staff are noted for their efficiency and friendliness, contributing to an overall tidy environment, even as some guests point out areas needing more attention.
Guest reviews repeatedly commend the friendly, helpful staff who provide a welcoming and attentive service. From reception to restaurants and housekeeping, the team’s dedication to guest satisfaction is a standout feature. Special mentions of staff members add a personal touch to the positive feedback.
Wi-Fi service at the hotel receives mixed reviews with many guests experiencing slow speeds and unreliable connections. While some report stable internet, overall sentiment suggests room for improvement in this area.
The spa and gym facilities offer mixed experiences. The spa is generally appreciated for its amenities and service, though additional charges and operational issues concern some guests. The gym, though accessible and air-conditioned, has varied feedback on equipment availability and maintenance, yet remains a positive amenity for fitness enthusiasts.
The pool area is another mixed experience with well-maintained grounds and diverse pools that appeal to families. Despite occasional overcrowding and sunbed reservations issues, the clean and varied pools, along with amenities like Balinese beds and a pool bar, are well-received.
Overall, Prinsotel Alba & Spa is celebrated for its prime location, comfortable rooms, extensive breakfast options, cleanliness and outstanding staff service, making it a favorable choice for many travelers.
Categories
Breakfast at the hotel is a significant highlight with guests applauding the extensive and delicious buffet. The variety is commendable, including fresh fruits, hot dishes, cereals, pastries and specialty coffees, ensuring satisfaction for diverse tastes. The spacious dining area and friendly, attentive staff contribute to a positive morning atmosphere, despite occasional busyness.
The dinner experience, though mixed, generally receives positive feedback for quality and freshness. Guests enjoy the diverse dinner buffets, though some find the repetition over long stays less appealing. Despite occasional concerns about variety and timing, the reasonable pricing and good quality generally earn favorable reviews.
Rooms at Prinsotel Alba & Spa earn consistent praise for being spacious, comfortable and clean. The modern decor, ample space and daily cleaning ensure a cozy and relaxing stay. Superking beds, well-equipped kitchenettes and balconies enhance the convenience and comfort, despite minor issues like noise or occasional outdated furnishings.
The hotel's cleanliness is highly regarded with guests highlighting well-maintained rooms and communal areas. Housekeeping staff are noted for their efficiency and friendliness, contributing to an overall tidy environment, even as some guests point out areas needing more attention.
Guest reviews repeatedly commend the friendly, helpful staff who provide a welcoming and attentive service. From reception to restaurants and housekeeping, the team’s dedication to guest satisfaction is a standout feature. Special mentions of staff members add a personal touch to the positive feedback.
Wi-Fi service at the hotel receives mixed reviews with many guests experiencing slow speeds and unreliable connections. While some report stable internet, overall sentiment suggests room for improvement in this area.
The spa and gym facilities offer mixed experiences. The spa is generally appreciated for its amenities and service, though additional charges and operational issues concern some guests. The gym, though accessible and air-conditioned, has varied feedback on equipment availability and maintenance, yet remains a positive amenity for fitness enthusiasts.
The pool area is another mixed experience with well-maintained grounds and diverse pools that appeal to families. Despite occasional overcrowding and sunbed reservations issues, the clean and varied pools, along with amenities like Balinese beds and a pool bar, are well-received.
Overall, Prinsotel Alba & Spa is celebrated for its prime location, comfortable rooms, extensive breakfast options, cleanliness and outstanding staff service, making it a favorable choice for many travelers.
Aparthotel with Swimming Pool
This aparthotel features three pools, including an indoor pool and one specifically for kids. It also offers a spa and wellness center. It is located across the street from Cala Gran beach.
Outdoor Pool
Aparthotel with Parking
This aparthotel is listed as having parking facilities available for guests.
EV charging stations
Aparthotel with EV Charging Stations
Luxury Aparthotel
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Aparthotel with Spa
Romantic Aparthotel
Aparthotel near Nightlife Spots
Aparthotel with Gym
Aparthotel for Yoga
4-Star Aparthotel
Aparthotel with Outdoor Pool
Guest Reviews
Prinsotel Alba & Spa boasts an enviable location that draws praise from its guests. Strategically positioned, the hotel is just a short walk from multiple beautiful beaches and the bustling city center of Cala d’Or. Guests frequently highlight its proximity to Cala Gran beach, a picturesque spot with pristine, turquoise waters. The convenience doesn't stop there; the hotel is also near various shops, restaurants and bars, making it an ideal base for exploring the local area.
Guests appreciate the tranquility of the location despite being so close to all amenities, offering a perfect balance between relaxation and accessibility. Families particularly value the quiet surroundings and the hotel's family-friendly facilities. The hotel's setting amidst beautiful gardens adds to its charm, contributing to an overall pleasant atmosphere.
Moreover, the combination of modern, spacious rooms and excellent staff service enhances the guest experience. Whether looking to dive into local activities or simply unwind, the hotel's prime positioning caters to a range of preferences, providing easy access to both leisure and convenience. In summary, Prinsotel Alba & Spa's well-situated, charming environment, coupled with its proximity to stunning beaches and the vibrant town center, earns high marks from its visitors.
Prinsotel Alba & Spa offers a breakfast experience that impresses guests with its variety and quality. The extensive and abundant breakfast buffet features a wide selection of dishes, including fresh fruits, hot dishes, cereals, yogurt, pastries, cold cuts, cheeses, juices and specialty coffees. The breakfast is often described as very delicious, rich and super tasty. Guests appreciate the inclusion of diverse options, ensuring there's something for everyone's taste, from sweet to savory.
The breakfast area is spacious with plenty of tables and the staff is noted for being friendly and attentive, contributing to a pleasant morning atmosphere. Some reviews highlighted the skill of the barista, adding an extra touch of quality to the morning coffee experience. In addition to the quality of the food, guests mention the excellent overall organization with the breakfast being well-prepared and fresh.
While the breakfast generally receives high praise, a few guests noted that it can become repetitive over longer stays and occasionally felt a bit too busy. Despite these minor critiques, the general consensus is that the breakfast at Prinsotel Alba & Spa is a highlight of the stay with many guests recommending it for its delicious variety and excellent service.
The dinner experience at Prinsotel Alba & Spa has received a range of feedback from guests. Many have praised the hotel for its delicious and high-quality offerings with top-notch quality and variety ensuring a delightful dining experience. Guests have particularly enjoyed the great dinner buffets, noting that the fresh ingredients and excellent food exceeded expectations, often better than other hotels they have visited. The availability of plentiful and tasty breakfast options has been another highlight with a wide selection that caters to varied tastes.
However, there have been some criticisms about the dinner service. Several guests mentioned that the dinner buffet could be monotonous and repetitive, offering the same selection over multiple days. There were also comments about the limited variety and mediocre quality on certain occasions, which left some diners disappointed. Despite these drawbacks, the overall sentiment remains positive with many guests finding good value in the dinner considering the price.
The dinner schedules and the busy environment of the restaurant were also points of contention with some guests feeling that the timings could be more flexible, particularly for Spanish tourists. Evening entertainment for children and the reasonable pricing of food and drinks add to the dining experience, making it favorable for families.
In summary, while the dinner at Prinsotel Alba & Spa has its highs and lows, the positive reviews on the quality and freshness of the food, along with the extensive breakfast options, make it a commendable choice for guests looking for a well-rounded dining experience during their stay.
At Prinsotel Alba & Spa, guest reviews highlight the hotel’s spacious and comfortable rooms as one of its standout features. Many guests appreciated the modern decor, cleanliness and ample space in their accommodations, often describing the rooms as large, well-appointed and conducive to a relaxing stay. The apartments, frequently mentioned for their size, were noted to be especially convenient with several guests enjoying the added amenities such as balconies and multiple TVs.
The bedding in the rooms received high praise for comfort with superking beds being a highlight for many. Daily cleaning and fresh towels added to the sense of comfort, ensuring guests felt looked after throughout their stay. Some guests also noted the well-equipped kitchenettes in the apartments, which provided additional flexibility during their visit.
Despite predominantly positive feedback, a few guests experienced issues such as occasional noise from hallways and minor cleanliness oversights. Some of the rooms were described as needing a touch of renovation with certain furnishings seen as outdated or less comfortable.
Overall, though, the spaciousness and cleanliness of the rooms were consistently appreciated, making Prinsotel Alba & Spa a commendable choice for travelers prioritizing comfortable and roomy accommodations.
Prinsotel Alba & Spa has garnered a positive reputation for its accommodations, particularly with regard to the beds, which many guests have described as incredibly comfortable. The hotel features large, super king-size beds that are both generous in size and provide a great level of comfort, ensuring a restful night's sleep. Guests have consistently noted the high quality of the bedding and the cleanliness of the sheets, which are changed regularly.
The rooms are well-appointed with new bathroom facilities and ample kitchen utensils, adding to the overall comfort of the stay. Despite a few comments about hard pillows and occasional discomfort with sofa beds, the overall consensus is that the primary beds are soft, supportive and highly accommodating, even for multiple guests.
The facility also scores points for providing travel beds for children upon request and ensuring that rooms are spacious and comfortable. However, it’s worth noting that some guests mentioned difficulty in securing sunbeds by the pool and a few isolated incidents of less-than-ideal room cleanliness.
Overall, the comfortable and vast beds at Prinsotel Alba & Spa significantly contribute to a satisfying and restful stay with ample amenities and well-kept accommodations adding to the experience.
Prinsotel Alba & Spa receives high praise for its cleanliness across many aspects of the property. Guest reviews highlight the rooms, apartments and communal areas as being consistently very clean and well-maintained. The hotel grounds, including the pool area and gardens, are also noted for their cleanliness and regular upkeep.
The rooms are described as clean, modern and spacious with daily cleaning ensuring fresh towels and generally maintaining a high standard of hygiene. Apartments are cited as being particularly well-kept and clean. The housekeeping staff are recognized for their friendly demeanor and efficiency, contributing to a tidy and comfortable environment.
However, some guests have noted areas for improvement. There are occasional mentions of inconsistent cleaning standards, especially concerning floors not being properly washed and some rooms not being fully cleaned on arrival. Issues such as soap scum in bathrooms and dusty floors were raised, along with some guests having unfavorable experiences with cleanliness in the kitchen and under furniture.
Despite these occasional lapses, the overall impression remains positive with many guests enjoying their stay in a lovely, clean and inviting environment. The consensus is that while a few areas might need better attention, Prinsotel Alba & Spa largely succeeds in offering a pleasant and hygienic experience for its visitors.
The reviews for Prinsotel Alba & Spa highlight a consistent pattern of praise for the hotel's staff. Guests frequently comment on the friendliness, kindness and helpfulness shown by the entire team. Whether at reception, in the restaurants or within the housekeeping department, staff members are described as welcoming, attentive and highly professional. Specific mentions of exceptional employees like Ms. Meghan, Mr. Alejandro and Claudia indicate personalized and memorable service experiences.
The animation team receives particular recognition for making the stay enjoyable for families, especially children. The presence of entertainment staff like Sara adds a significant value, as she is noted for her outstanding work with kids.
Despite a few criticisms regarding occasional unfriendly interactions and stressed pool terrace staff, overall guest sentiment remains overwhelmingly positive. Guests appreciate the responsive nature of the staff, quick problem-solving abilities and efficient service in various aspects of their stay, from fixing air conditioners immediately to offering warm welcomes upon arrival with drinks.
The playground for positive adjectives such as "super friendly," "attentive," "amazing," and "accommodating" resonates throughout the feedback, emphasizing a team that goes out of its way to ensure guests have a pleasant and memorable stay. The hospitality at Prinsotel Alba & Spa is clearly a standout feature, profoundly enhancing the overall guest experience.
Prinsotel Alba & Spa, while offering complimentary Wi-Fi, appears to receive mixed reviews regarding its internet reliability and speed. Guests appreciated that the Wi-Fi worked well in some areas, such as specific rooms and there were mentions of the internet being in working condition in certain instances. However, many reviewers noted persistent issues with the Wi-Fi connection throughout their stay. Common problems included slow speeds, poor coverage and frequent drops in connection, especially within the rooms. Several guests reported that the Wi-Fi was almost non-functional and the service was labeled as unreliable and downright bad by others. While a few guests experienced stable internet, the overall sentiment indicates that the hotel might not meet the expectations for those requiring a consistent and fast online connection, particularly for work-related use.
Prinsotel Alba & Spa offers a range of facilities including a pool, spa and gym. Guests generally found the spa to be a good addition with some describing it as amazing and well-equipped. The staff at the spa received positive mentions for their service and there was specific praise for a fantastic masseuse named Jane.
However, there are some caveats to note. The spa incurs additional charges of €15 per person per hour with extra fees for using the steam room and sauna. These costs were a point of contention for some guests. The spa pool's water temperature was noted to be very cold and the steam room was frequently closed, adding to the disappointment for some visitors. There were also comments about the limited availability and the necessity to pre-book spa services.
Operational hours for the spa were considered inconvenient by some, closing as early as 6pm. Furthermore, there appeared to be confusion regarding the policies for children and teenagers entering the spa, making the information unclear for families.
Issues extended beyond the costs and booking difficulties; the cleanliness and maintenance of the spa also drew criticism. A few guests mentioned that the massage salon was old, dirty or not open and the indoor pool was described as small and only barely heated.
In summary, while many guests found the spa at Prinsotel Alba & Spa to be pleasant and enjoyable, the additional charges, early closure times and occasional operational flaws might require consideration before planning a visit.
Prinsotel Alba & Spa offers a range of amenities, including a gym that has received varied feedback from guests. The gym is described as being easy to access and air-conditioned, which adds to the comfort of the workout experience. Many guests appreciated that the fitness room was well-maintained and spacious.
However, there were mixed feelings about the equipment available. Some reviews noted that the gym was well-equipped and found the facilities, including the sauna and pool, to be satisfactory. In contrast, others pointed out that the gym had minimal equipment and some of the machines were broken, deeming it sufficient but not impressive.
Guests also mentioned the cleanliness of the gym with some noting it was very dirty, yet there was hand sanitizer available during COVID times, which was seen as a positive. Despite these varied opinions, the overall sentiment towards the gym's availability and maintenance was largely positive, providing an adequate space for fitness enthusiasts during their stay.
The pool area at Prinsotel Alba & Spa offers a blend of experiences with several positive aspects highlighted by guests. The grounds are well-kept and there are multiple pools, including those specifically for children, which feature slides, water jets and other fun elements. Guests appreciated the cleanliness and the availability of pool towels. The Balinese beds and pool bar added to the appeal for many.
The different swimming pools received praise for being varied in size and style, catering to both adults and children. However, recurring comments pointed out that the main pool is often overcrowded and considered too small for the number of hotel guests. The pool area can be very lively and noisy, especially with various daytime activities and children's entertainment.
Sunbed reservations were a frequent issue with guests noting that loungers were often reserved early in the morning. Despite these challenges, many guests found the pool area to be a great spot for relaxation and fun, complemented by attentive lifeguards and a good selection of poolside events. Overall, while some found it a bit crowded, the pool area remains a lively and enjoyable part of the hotel experience.
Located in an enviable position, Prinsotel Alba & Spa offers guests superb access to some of Mallorca’s most picturesque beaches. Just a short walk from the hotel, Cala Gran and Cala Esmeralda stand out as particularly stunning with their crystal-clear waters and clean, inviting sands. The convenience is remarkable with multiple beaches reachable within minutes, making it easy for families and beach lovers to explore different coves without hassle. The beaches are not only beautiful but also well-maintained, perfect for young children and ideal for a relaxing day by the sea. The hotel's prime location means the beach is literally steps away, providing an effortless beach experience practically right outside the door. Proximity to the city center further enhances the appeal, allowing visitors to enjoy both the natural beauty of the beaches and the convenience of nearby shops and amenities. The overall feedback from guests highlights the beaches' accessibility and cleanliness, making Prinsotel Alba & Spa an excellent choice for anyone looking to enjoy the best of Mallorca’s coastal charm.
Prinsotel Alba & Spa boasts a prime location for guests keen on exploring the vibrant nightlife of the area. With a city center just a five-minute walk away, visitors have easy access to a plethora of lively nightlife options, including nightclubs, bars and cocktail bars. The hotel sits centrally, making it convenient to reach nearby cafes, shops, supermarkets and even restaurants within a few minutes' walk. While some guests noted a noisy environment, particularly at night, many appreciated the bustling atmosphere and the array of entertainment options close by, which include live shows and night activities.
Although a few reviews mentioned disturbances from noisy neighbors and loud parties, others highlighted the hotel’s quieter side, away from the more chaotic areas like Magaluf's nightlife. The strategic placement of the hotel ensures that guests can enjoy excellent nightlife without straying too far from their spacious rooms. Overall, Prinsotel Alba & Spa provides a well-balanced mix of tranquility and excitement, catering to those who wish to immerse themselves in the local nightlife scene.
Prinsotel Alba & Spa has garnered mixed reviews from its guests with many expressing dissatisfaction regarding its four-star rating. Several visitors have noted that the facilities and services provided do not meet the expectations typically associated with a four-star hotel. Common issues highlighted include subpar Wi-Fi service with reports of no Wi-Fi availability in rooms and inconsistent towel replacements. Cleanliness and equipment quality were also points of concern, deemed inadequate compared to other establishments in the same category. Guests felt that the hotel’s overall standard aligned more with a three-star rating with some even suggesting a two-star level. Additionally, the absence of hand sanitizer in key areas like the gym further detracted from the hotel's claimed rating. This hotel may not be suitable for adults traveling without children, as certain areas appeared to cater primarily to families. While some guests found the experience tolerable, the consensus suggests that Prinsotel Alba & Spa does not quite deliver the full four-star experience.
Prinsotel Alba & Spa boasts a beautifully designed and well-maintained outdoor pool area, featuring a great variety of pools catering to all kinds of preferences. The establishment offers multiple pools, including specific sections for children, making it a family-friendly destination. Reviewers frequently highlight the large size and impeccable cleanliness of the pools with some noting that the water is warm enough to be enjoyable.
The pool area is described as comfortable with ample sun loungers available, although guests advise getting up early to secure a spot due to the popularity of the area. Despite the occasional crowding and noise, particularly during peak times, many found the overall atmosphere to be pleasant and family-oriented with respectful clientele and activities for children.
One notable downside mentioned is that the outdoor pools are not heated, which can make the water feel too cold for some. Nonetheless, the abundance of pools available ensures that guests can find a spot that suits their needs, whether it be a quieter children's pool or an area with more lively activities.
Overall, the outdoor pool area at Prinsotel Alba & Spa is a major highlight, praised for its variety, cleanliness and the enjoyable experience it provides for both adults and children.
Prinsotel Alba & Spa offers exceptional facilities that guests have found delightful and enjoyable. Although the hotel is suitable for couples, it seems to especially cater to those who seek a quieter environment. While the honeymoon sentiment may seem missing for some, there are sweet amenities available to enhance the experience. Despite the limited romantic meal options, returning honeymooners still appreciate the overall ambiance.
Prinsotel Alba & Spa offers a quiet and lovely environment, creating a sense of exclusivity that's appreciated by many guests seeking a romantic experience. The hotel's modern design and clean areas add to its charm, making it an excellent choice for a romantic getaway. Couples can enjoy private moments at the spa, which enhances the intimate atmosphere. Although some reviews suggest that the presence of children and related noise can detract from the romantic sentiment, many still find it to be an ideal spot for a romantic stay, particularly noting the friendly staff and overall peacefulness of the surroundings.
Location Show Map
Location
Guests appreciate the tranquility of the location despite being so close to all amenities, offering a perfect balance between relaxation and accessibility. Families particularly value the quiet surroundings and the hotel's family-friendly facilities. The hotel's setting amidst beautiful gardens adds to its charm, contributing to an overall pleasant atmosphere.
Moreover, the combination of modern, spacious rooms and excellent staff service enhances the guest experience. Whether looking to dive into local activities or simply unwind, the hotel's prime positioning caters to a range of preferences, providing easy access to both leisure and convenience. In summary, Prinsotel Alba & Spa's well-situated, charming environment, coupled with its proximity to stunning beaches and the vibrant town center, earns high marks from its visitors.
Breakfast
The breakfast area is spacious with plenty of tables and the staff is noted for being friendly and attentive, contributing to a pleasant morning atmosphere. Some reviews highlighted the skill of the barista, adding an extra touch of quality to the morning coffee experience. In addition to the quality of the food, guests mention the excellent overall organization with the breakfast being well-prepared and fresh.
While the breakfast generally receives high praise, a few guests noted that it can become repetitive over longer stays and occasionally felt a bit too busy. Despite these minor critiques, the general consensus is that the breakfast at Prinsotel Alba & Spa is a highlight of the stay with many guests recommending it for its delicious variety and excellent service.
Dinner
However, there have been some criticisms about the dinner service. Several guests mentioned that the dinner buffet could be monotonous and repetitive, offering the same selection over multiple days. There were also comments about the limited variety and mediocre quality on certain occasions, which left some diners disappointed. Despite these drawbacks, the overall sentiment remains positive with many guests finding good value in the dinner considering the price.
The dinner schedules and the busy environment of the restaurant were also points of contention with some guests feeling that the timings could be more flexible, particularly for Spanish tourists. Evening entertainment for children and the reasonable pricing of food and drinks add to the dining experience, making it favorable for families.
In summary, while the dinner at Prinsotel Alba & Spa has its highs and lows, the positive reviews on the quality and freshness of the food, along with the extensive breakfast options, make it a commendable choice for guests looking for a well-rounded dining experience during their stay.
Rooms
The bedding in the rooms received high praise for comfort with superking beds being a highlight for many. Daily cleaning and fresh towels added to the sense of comfort, ensuring guests felt looked after throughout their stay. Some guests also noted the well-equipped kitchenettes in the apartments, which provided additional flexibility during their visit.
Despite predominantly positive feedback, a few guests experienced issues such as occasional noise from hallways and minor cleanliness oversights. Some of the rooms were described as needing a touch of renovation with certain furnishings seen as outdated or less comfortable.
Overall, though, the spaciousness and cleanliness of the rooms were consistently appreciated, making Prinsotel Alba & Spa a commendable choice for travelers prioritizing comfortable and roomy accommodations.
Beds
The rooms are well-appointed with new bathroom facilities and ample kitchen utensils, adding to the overall comfort of the stay. Despite a few comments about hard pillows and occasional discomfort with sofa beds, the overall consensus is that the primary beds are soft, supportive and highly accommodating, even for multiple guests.
The facility also scores points for providing travel beds for children upon request and ensuring that rooms are spacious and comfortable. However, it’s worth noting that some guests mentioned difficulty in securing sunbeds by the pool and a few isolated incidents of less-than-ideal room cleanliness.
Overall, the comfortable and vast beds at Prinsotel Alba & Spa significantly contribute to a satisfying and restful stay with ample amenities and well-kept accommodations adding to the experience.
Cleanliness
The rooms are described as clean, modern and spacious with daily cleaning ensuring fresh towels and generally maintaining a high standard of hygiene. Apartments are cited as being particularly well-kept and clean. The housekeeping staff are recognized for their friendly demeanor and efficiency, contributing to a tidy and comfortable environment.
However, some guests have noted areas for improvement. There are occasional mentions of inconsistent cleaning standards, especially concerning floors not being properly washed and some rooms not being fully cleaned on arrival. Issues such as soap scum in bathrooms and dusty floors were raised, along with some guests having unfavorable experiences with cleanliness in the kitchen and under furniture.
Despite these occasional lapses, the overall impression remains positive with many guests enjoying their stay in a lovely, clean and inviting environment. The consensus is that while a few areas might need better attention, Prinsotel Alba & Spa largely succeeds in offering a pleasant and hygienic experience for its visitors.
Staff
The animation team receives particular recognition for making the stay enjoyable for families, especially children. The presence of entertainment staff like Sara adds a significant value, as she is noted for her outstanding work with kids.
Despite a few criticisms regarding occasional unfriendly interactions and stressed pool terrace staff, overall guest sentiment remains overwhelmingly positive. Guests appreciate the responsive nature of the staff, quick problem-solving abilities and efficient service in various aspects of their stay, from fixing air conditioners immediately to offering warm welcomes upon arrival with drinks.
The playground for positive adjectives such as "super friendly," "attentive," "amazing," and "accommodating" resonates throughout the feedback, emphasizing a team that goes out of its way to ensure guests have a pleasant and memorable stay. The hospitality at Prinsotel Alba & Spa is clearly a standout feature, profoundly enhancing the overall guest experience.
Wi-Fi
Spa
However, there are some caveats to note. The spa incurs additional charges of €15 per person per hour with extra fees for using the steam room and sauna. These costs were a point of contention for some guests. The spa pool's water temperature was noted to be very cold and the steam room was frequently closed, adding to the disappointment for some visitors. There were also comments about the limited availability and the necessity to pre-book spa services.
Operational hours for the spa were considered inconvenient by some, closing as early as 6pm. Furthermore, there appeared to be confusion regarding the policies for children and teenagers entering the spa, making the information unclear for families.
Issues extended beyond the costs and booking difficulties; the cleanliness and maintenance of the spa also drew criticism. A few guests mentioned that the massage salon was old, dirty or not open and the indoor pool was described as small and only barely heated.
In summary, while many guests found the spa at Prinsotel Alba & Spa to be pleasant and enjoyable, the additional charges, early closure times and occasional operational flaws might require consideration before planning a visit.
Gym
However, there were mixed feelings about the equipment available. Some reviews noted that the gym was well-equipped and found the facilities, including the sauna and pool, to be satisfactory. In contrast, others pointed out that the gym had minimal equipment and some of the machines were broken, deeming it sufficient but not impressive.
Guests also mentioned the cleanliness of the gym with some noting it was very dirty, yet there was hand sanitizer available during COVID times, which was seen as a positive. Despite these varied opinions, the overall sentiment towards the gym's availability and maintenance was largely positive, providing an adequate space for fitness enthusiasts during their stay.
Pool
The different swimming pools received praise for being varied in size and style, catering to both adults and children. However, recurring comments pointed out that the main pool is often overcrowded and considered too small for the number of hotel guests. The pool area can be very lively and noisy, especially with various daytime activities and children's entertainment.
Sunbed reservations were a frequent issue with guests noting that loungers were often reserved early in the morning. Despite these challenges, many guests found the pool area to be a great spot for relaxation and fun, complemented by attentive lifeguards and a good selection of poolside events. Overall, while some found it a bit crowded, the pool area remains a lively and enjoyable part of the hotel experience.
Beach
Nightlife
Although a few reviews mentioned disturbances from noisy neighbors and loud parties, others highlighted the hotel’s quieter side, away from the more chaotic areas like Magaluf's nightlife. The strategic placement of the hotel ensures that guests can enjoy excellent nightlife without straying too far from their spacious rooms. Overall, Prinsotel Alba & Spa provides a well-balanced mix of tranquility and excitement, catering to those who wish to immerse themselves in the local nightlife scene.
4 Star
Outdoor Pool
The pool area is described as comfortable with ample sun loungers available, although guests advise getting up early to secure a spot due to the popularity of the area. Despite the occasional crowding and noise, particularly during peak times, many found the overall atmosphere to be pleasant and family-oriented with respectful clientele and activities for children.
One notable downside mentioned is that the outdoor pools are not heated, which can make the water feel too cold for some. Nonetheless, the abundance of pools available ensures that guests can find a spot that suits their needs, whether it be a quieter children's pool or an area with more lively activities.
Overall, the outdoor pool area at Prinsotel Alba & Spa is a major highlight, praised for its variety, cleanliness and the enjoyable experience it provides for both adults and children.
Honeymoon
Romantic
Yes, Prinsotel Alba & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Prinsotel Alba & Spa.
No, Prinsotel Alba & Spa doesn't allow dogs.
Yes, parking facilities are available at Prinsotel Alba & Spa.
Yes, Prinsotel Alba & Spa has a gym.
Location Show Map
More Options
