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Summary of reviewsAlua Suites Las Rocas in Mallorca is highly praised for its prime location, situated in a beautiful and calm environment with breathtaking sea views and convenient access to nearby beaches, shops, bars and restaurants. The stunning seaside vistas and quiet setting contribute significantly to a peaceful and enjoyable stay.
The hotel's breakfast service receives positive remarks for its variety and quality, offering a broad selection that satisfies many guests. The dinner service, although mixed, still garners appreciation for its flavor and themed meals, despite some critiques about repetitive dishes and early meal ending times.
Guests commend the spacious, clean and modern rooms, often highlighting the comfortable beds, beautiful sea views and well-appointed amenities. Though minor issues with cleanliness and occasional odors were noted, the recent renovations and overall room quality remain a strong point.
The hotel's cleanliness overall is well-regarded with many guests noting the immaculate state of the rooms and public areas. Some areas for improvement were identified, such as the pool's cleanliness and periodic pest issues, but these were generally overshadowed by the positive feedback.
The staff at Alua Suites Las Rocas are frequently praised for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. Although some reviews mention the need for more staff, the existing team is acknowledged for their dedication and efficiency.
The pool facilities are a highlight, offering various well-maintained options including family-friendly and adults-only pools. Guests appreciate the abundance of sunbeds, the cleanliness and the serene atmosphere, despite occasional busyness and colder water temperatures.
Access to nearby beaches is a notable advantage with guests enjoying the tranquility and ease of exploration. The family-friendly environment is reinforced with tailored entertainment options and activities for children, contributing to a memorable family vacation.
Overall, Alua Suites Las Rocas provides a commendable experience with its beautiful location, comfortable accommodations and dedicated staff, making it a favorable choice for both families and those seeking a serene seaside retreat. While some areas require improvement to better meet four-star expectations, the hotel's positive attributes significantly contribute to a delightful stay. Show more
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Categories
Luxury Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Suite 1 bedroomFeaturing a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. Boasting a balcony, this suite also provides a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit offers 4 beds.
Suite 2 bedroomsThis spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The kitchenette is equipped with a refrigerator, a microwave and a tea and coffee maker. Featuring a balcony, this suite also provides air conditioning, a private entrance and a flat-screen TV with satellite channels. The unit offers 4 beds.
Suite 1 bedroom Sea ViewBoasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that features a refrigerator, a microwave and a tea and coffee maker. Featuring a balcony with sea views, this suite also features a minibar and a flat-screen TV with satellite channels. The unit has 4 beds.
Suite 2 Bedrooms Sea ViewThis spacious suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as sea views. The unit has 4 beds.
Guest Reviews
7.9
Good
Location
Alua Suites Las Rocas in Mallorca has received overwhelmingly positive feedback for its prime location. Guests have described the hotel as situated in a stunning, beautiful and calm environment with breathtaking sea views. The beachfront property offers direct access to the sea and nearby small coves, making it an excellent spot for a restful getaway. Its proximity to the beach, shops, bars and restaurants has been highlighted, allowing for convenient walks to local amenities.
The location is ideal for exploring other famous beaches in the area and the east coast of the island. Guests appreciate the easy access to bus stops and the town area, making navigation straightforward despite occasional complications by car. The hotel's position in a quiet part of the city ensures a peaceful stay with picturesque views of the sea and cliffs enhancing the overall experience. This combination of natural beauty and ease of access has made the location of Alua Suites Las Rocas a standout feature according to the reviews.
Breakfast
Alua Suites Las Rocas presents a breakfast experience that overall receives positive remarks from guests. Many laud the great variety and quality of the buffet, highlighting a broad selection that includes different breads, pastries, churros, cold cuts and freshly grilled eggs or omelets. Diners appreciate the diverse and high-quality options available, describing the breakfast as both tasty and satisfying. The buffet's extensive choice and good food leave guests content with some even calling it one of the best they have tried.
However, there are some mixed reviews with a few guests mentioning the breakfast quality could be improved. While the selection is generally praised, some feel it lacks fresh fruit and healthier options. Despite these critiques, the breakfast service is repeatedly noted for its variety and generous offerings. Guests also occasionally mention that the breakfast timing felt a bit restrictive, ending too early for some.
On the whole, the breakfast at Alua Suites Las Rocas is well-regarded with many guests enjoying the plentiful and tasty options provided each morning, contributing positively to their overall stay experience.
Dinner
Dinner at Alua Suites Las Rocas receives mixed feedback from guests. Many appreciated the quality and taste of the food, describing it as quite good and, in some cases, magnificent with flavorful dishes. There were themed meals each day, offering a variety that some found to be diverse and very good with options ranging from fish and meat to tasty cakes and desserts. The all-inclusive package was highlighted by some for its good variety, including free beer and wine at dinner.
However, there were also comments on the lack of variety in the buffet with some noting repetitive or mediocre dishes. A few criticisms touched on issues like food being cold or flavorless and the overall style resembling a standard canteen. The dining experience was sometimes marred by early meal ending times and staff clearing away food before closing. Reception towards staff interaction varied, but there were mentions of less friendly service during dinner. Despite the criticisms, there is a consensus that the hotel makes an overall decent effort with its dinner offerings, which can please a wide range of tastes.
Rooms
Alua Suites Las Rocas boasts an array of accommodations that have left a strong impression on guests. Highlighting the spaciousness and cleanliness, the rooms and suites are often described as generous in size and very well-appointed. Many visitors appreciated the modern decor and well-equipped amenities, which included air conditioning and refurbished interiors.
A notable appeal lies in the comfort offered by the rooms with guests frequently mentioning comfortable beds and cozy settings. The views from the rooms are a standout feature with beautiful sea vistas and lovely terraces where one can enjoy the sunrise, contributing to the overall pleasant stay.
The large, modern apartments and two-bedroom suites have been particularly well-received, offering plenty of space and functionality. Guests have also enjoyed the direct access to the pool from some suites and the quiet settings available.
On the downside, some reviews indicated that room cleanliness occasionally fell short with specific complaints about moldy and cigarette smells in certain rooms. However, on balance, the positive aspects, such as the stunning views, comfortable accommodations and recent renovations, had a strong presence in the reviews, making Alua Suites Las Rocas a commendable choice for visitors seeking spacious and modern seaside lodging.
Beds
Alua Suites Las Rocas garners mixed reviews when it comes to their beds, though a general consensus leans towards comfort. Many guests found the beds to be very comfortable and spacious with some highlighting that they experienced no back pain during their stay. Soft beds are commonly noted, albeit with the caveat that personal preference plays a role in mattress satisfaction.
However, not all feedback was positive. Some guests encountered issues such as wobbly or lightweight beds and a few mentioned mattresses that were either too soft or lacking in support. Other concerns included small pillows and hard sofa beds. There were also isolated remarks about unclean bedding and a slight drain smell in rooms.
While comfort is a recurring praise, potential guests with specific bed preferences might want to inquire ahead. The hotel’s outdoor beds on balconies and terraces were also mentioned positively, adding another layer of guest satisfaction.
Cleanliness
Alua Suites Las Rocas generally impresses with its beautiful and clean facilities that many guests find appealing. The hotel boasts very clean and modern rooms and provides an overall relaxed atmosphere that delights its visitors. Many reviewers specifically commend the spotless state of the rooms, noting that cleaning ladies maintain them perfectly and that the cleanliness is impeccable. The public areas of the hotel, including the restaurant, are also frequently described as very clean.
However, there are a few areas where improvements could be made. Some guests reported that certain spots, such as the pool areas near specific buildings, did not meet the desired standards of cleanliness. Issues like rusty areas that frequently come into contact with water, occasional presence of cockroaches and the need for guests to request basic bathroom amenities were mentioned as points of concern. Additionally, a few reviewers felt that the overall cleaning service could be better, pointing out unclean floors and infrequent changes of bed linens.
Despite these minor setbacks, the hotel generally maintains a high standard of cleanliness, providing a well-kept and pleasant environment for its guests. The friendly staff and great location further enhance the positive experience at Alua Suites Las Rocas.
Staff
At Alua Suites Las Rocas, the staff consistently receive praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the exceptional quality and warmth of the employees, describing them as kind, smiley and always ready to assist. The team, from receptionists to those at the cafeteria and breakfast buffet, are notably pleasant and accommodating. The staff's welcoming nature and their conscientious service are held in high regard, contributing to a positive guest experience. Although some reviews mentioned a need for more staff, the existing team was still described as very dedicated and efficient. Overall, the personnel at Alua Suites Las Rocas are a significant asset to the hotel with their helpful and friendly demeanor leaving a lasting impression on guests.
Wi-Fi
Guests of Alua Suites Las Rocas have shared mixed experiences regarding the hotel's WiFi. Many noted that WiFi works well around the adult pool area, where there are plenty of sun loungers to relax on while staying connected. However, several reviews pointed out issues with the WiFi in other parts of the hotel. Some guests struggled with poor or unreliable connections, particularly in their rooms or apartments, such as apartment 8. Internet reception was generally better in the common areas, but some guests still found the overall quality of the WiFi lacking. Additionally, there were comments about the hotel requesting emails for promotional purposes.
Pool
Alua Suites Las Rocas offers a variety of well-maintained pool facilities that cater to different preferences. Guests can enjoy three large saltwater pools, including a family-friendly pool with ample space and sunbeds and an adults-only pool perfect for a relaxing and leisurely swim. The adults-only pool promises tranquility and calm, fulfilling the needs of those seeking a peaceful retreat.
The pool areas are commendable for their cleanliness and excellent services, coupled with attentive and friendly staff who enhance the overall experience. Although the pool can get busy at times and the water temperature can be a bit too cold for some, the abundance of sunbeds and great views of the sea provide a pleasant atmosphere.
For those looking to combine relaxation with entertainment, there are two main pools: one playing music throughout the day and another designated as a quiet zone. This thoughtful arrangement ensures guests can choose their preferred environment.
The hotel also ensures good value with its diverse breakfast and dinner options, making it a recommendable choice for visitors. Although the pool area is accessible after 6 PM, guests should note that lifeguard services are not available during these hours. Overall, Alua Suites Las Rocas stands out with its excellent pool facilities, making it a favorable destination for both relaxation and fun.
Beach
'Alua Suites Las Rocas' provides guests with convenient access to various nearby beaches, the closest being only a 5-10 minute walk away, including the picturesque Cala D'or beach. Visitors appreciate the serene and quiet nature of these beaches, often describing their stays as suitable for family vacations. The hotel offers beautiful views and is in a prime location for those looking to explore some of the most stunning beaches on the island. While the beach nearest to the hotel may not be ideal for swimming or bathing, it is still accessible and offers pleasant walks along the coastline. Additionally, a charming little train runs hourly, providing a fun and easy way to get around. Despite some remarks about the buffet quality, the overall experience of the beach proximity and the scenic location seems to be well-received by those who prioritize beach access and natural beauty during their stay.
Family
Alua Suites Las Rocas emerges as an excellent choice for families seeking a comfortable and engaging vacation spot. The hotel provides numerous entertainment options and fun activities tailored specifically for children, ensuring that young guests are always engaged and entertained. Its family-friendly ambiance is reinforced by facilities such as a dedicated kids pool and expansive areas for children to run and play, making it an ideal setting for families with young kids.
Guests can expect a comfortable and spacious environment that caters to family-oriented travelers. The holiday club at the property stands out for its dedicated service, taking care of children with a personal touch that leaves a lasting impression.
The hotel complex itself is described as beautiful with friendly staff, well-maintained rooms and comfortable mattresses. Situated in a prime location, it offers stunning views that add to the appeal. The dedicated animation team plays a crucial role in involving kids in various activities, ensuring they have a memorable time.
Overall, Alua Suites Las Rocas stands out for its ability to provide a peaceful yet enjoyable family vacation, making it a top pick for a family getaway.
4 Star
Alua Suites Las Rocas has received mixed reviews regarding its four-star status with several guests feeling it falls short of this rating. There were multiple comments indicating that the hotel does not meet the expected standards of a four-star establishment. Some guests noted that certain areas required improvement to better align with a four-star rating, including the availability of payment options at the bar. Although the meals were generally regarded as good, they were perceived as not meeting four-star quality. Overall, while there are positive aspects, guests have suggested that the hotel needs to elevate several aspects of its services and facilities to truly justify a four-star rating.
Luxury
Alua Suites Las Rocas presents a mixed experience for its guests. While the hotel falls short of true four-star standards, it offers some redeeming qualities that make the stay enjoyable for many. The food at the all-inclusive is genuinely good with a wide variety and plenty of tasty options to choose from. Additionally, the staff contributes significantly to the overall experience with their attentive, friendly and consistently warm service. However, the consensus suggests that the hotel feels more like a three-star establishment and some guests find it overpriced for what is provided. Those expecting luxurious amenities, such as a high-end spa, might be disappointed. Overall, Alua Suites Las Rocas offers good food and excellent staff service but does not meet the expectations of a high-tier four-star hotel.
Yes, Alua Suites Las Rocas has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Alua Suites Las Rocas.
Yes, Alua Suites Las Rocas welcomes dogs.
No, parking facilities aren't available at Alua Suites Las Rocas.