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Summary of reviewsWyndham Costa del Sol Cajamarca is highly recommended for its prime location in the heart of Cajamarca, right on the Plaza de Armas. This strategic positioning allows easy access to key tourist attractions, restaurants, shops and transportation. Guests appreciate the tranquil environment and comfortable, clean facilities, enhanced by modern amenities such as a heated pool and spacious rooms. The hotel's staff receive frequent praise for their courteous and attentive service, making the overall experience pleasant and welcoming.
The hotel's breakfast is lauded for its variety, deliciousness and excellent service with a special mention of the buffet's regional ingredients. Dinner experiences, particularly at the Paprika restaurant, are highly rated for their spectacular food quality and attentive service, though some guests feel the menu could benefit from more local dishes. The trout ceviche, in particular, is frequently highlighted as a standout dish.
Rooms at the hotel are generally comfortable with cozy beds and adequate space, although some guests feel they could use an update in terms of decoration and ventilation. Noise can be an issue due to the central location. Nonetheless, the hotel's emphasis on cleanliness and well-maintained rooms contributes positively to guests' experiences.
The hotel's excellent cleanliness standards extend throughout with high praise for the thoroughness of the cleaning staff and adherence to COVID-19 protocols. The staff's exceptional service is a major highlight with numerous guests noting the kindness, efficiency and professionalism of the team.
Wi-Fi connectivity at the hotel generally receives positive feedback, especially for its reliability and strong signal throughout most areas of the hotel. However, connectivity on higher floors can be weaker.
Spa services are appreciated for their relaxing environment and courteous staff, although there is room for improvement in the functionality of some facilities like the saunas and the availability of massage services. The gym is well-equipped and functional, though some guests note it could use better maintenance and cleanliness.
The pool, especially appreciated for being heated and clean, receives mixed reviews due to its small size and occasional overcrowding. Overall, it remains a popular feature. Parking is noted for its convenience and security with ample, clean and well-maintained facilities.
Families find Wyndham Costa del Sol Cajamarca to be an excellent choice, thanks to its family-friendly atmosphere, suitable facilities and enjoyable activities for all ages. The comfortable beds and quality bedding add to the restful experience.
In summary, Wyndham Costa del Sol Cajamarca is praised for its strategic location, comfortable and clean facilities, excellent service and a family-friendly environment, making it a commendable choice for visitors to Cajamarca. Show more
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Categories
Hotel for Honeymoon
Located in Plaza de Armas, this hotel offers an exclusive experience in the heart of Cajamarca. It features a hot water pool, spa, sauna, and premium rooms with jacuzzis and dry saunas perfect for a honeymoon.
Family Friendly Hotel
This hotel is highly recommended for families, offering a heated swimming pool and dedicated family room options like connected rooms and a Family Suite with multiple beds. Guests highlight its family-friendly atmosphere and suitable facilities for all ages.
Dog Friendly Hotel
This hotel welcomes dogs up to 15 kg with an additional charge. It offers comfortable rooms and amenities such as a restaurant, bar, swimming pool, gym and spa. The hotel is Wyndham Green 1 certified, showing a commitment to sustainable practices.
Business Hotel
This hotel is recommended for executives and offers 4 event rooms with a directory, which allows the attendance of 300 people simultaneously. It also has a business center. The hotel offers five flexible, state-of-the-art meeting rooms that can accommodate meetings, weddings, and special events for up to 280 people.
Hotel with Parking
This hotel offers parking facilities for guests. Its central location and additional amenities make it a convenient choice for travelers with vehicles. It is also Wyndham Green 1 certified reflecting its strong commitment to sustainable practices.
Accessible Hotel
This hotel offers comprehensive accessibility, including wheelchair-friendly rooms with accessible bathrooms, lifts, and facilities adapted for disabled guests. It ensures a comfortable stay for guests with mobility needs.
Casino Hotel
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Room Types
Superior King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a TV, a minibar, a safe deposit box, as well as an electric kettle. The unit has 1 bed.
Junior SuiteThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite is equipped with a TV, a minibar, a safe deposit box, as well as an electric kettle. The unit offers 1 bed.
Family SuiteThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite is fitted with a TV, a minibar, a safe deposit box, as well as an electric kettle. The unit has 3 beds.
Standard Queen RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a TV, a minibar, a safe deposit box and an electric kettle. The unit offers 1 bed.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a TV, a minibar, a safe deposit box and an electric kettle. The unit offers 2 beds.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a TV, a minibar, a safe deposit box and an electric kettle. The unit offers 2 beds.
Standard Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a minibar, a safe deposit box, an electric kettle, as well as a TV. The unit offers 3 beds.
Premium SuiteThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides a minibar, a safe deposit box, an electric kettle and a TV. The unit offers 1 bed.
Executive SuiteThis air-conditioned suite includes a TV with cable channels and a private bathroom.
Guest Reviews
8.8
Excellent
Location
The Wyndham Costa del Sol Cajamarca boasts an exceptional location in the heart of the city, right on the Plaza de Armas. This central positioning places guests within easy reach of key tourist attractions, restaurants, shops and taxis, making it ideal for exploring Cajamarca. Despite its centrality, the hotel manages to maintain a tranquil environment, offering a peaceful retreat after a day of sightseeing. Guests frequently commend the stunning views of the square from the hotel's Paprika restaurant, as well as the comfort and cleanliness of the facilities. The hotel's modern amenities, including a heated pool and well-lit, spacious rooms, add to the overall comfort and convenience. Service is noted to be courteous and attentive, enhancing the overall experience. While some reviews mention noise due to the bustling location, the benefits of being in such a prime spot appear to outweigh this minor inconvenience. Overall, the hotel is praised for its strategic location, excellent service and comfortable accommodations, making it a highly recommended stay for anyone visiting Cajamarca.
Breakfast
The breakfast at Wyndham Costa del Sol Cajamarca receives significant praise from guests, who frequently describe it as very good, delicious and varied. Many highlight the excellent buffet with its wide array of options, ensuring something for every palate. The breakfast offerings are not only delicious but also fulfilling and of excellent quality. Guests particularly appreciate the variety of hot dishes available and the inclusion of regional ingredients, making for a complete and satisfying meal. The breakfast's quality is complemented by excellent service and the warm welcome guests receive in the morning.
Despite the overall positive feedback, some guests point out the need for more variety and improvements in specific areas like vegan options, bread quality and maintaining the warmth of hot dishes. A few guests felt that the breakfast could have better alignment with the price, suggesting that the quality should be further enhanced.
Overall, the breakfast at Wyndham Costa del Sol Cajamarca is a highlight for many guests, who enjoy the great variety, superb quality and excellent service, enriching their stay and starting their day on a high note.
Dinner
The dinner experience at the Wyndham Costa del Sol Cajamarca's restaurant, primarily Paprika, garners considerable praise from guests. The food is frequently described as excellent, delicious and spectacular with a variety of appetizers, main dishes and desserts standing out. Many reviews highlight the quality of dishes offered, particularly noting the great quality and superb flavors.
Guests find the restaurant and bar to be wonderful and pleasant, appreciating the complete dining experience from the ambiance to the service. The restaurant staff receive commendations for being attentive and friendly, enhancing the overall dining experience.
Although the restaurant menu is widely praised for its great variety and quality, a few guests mention that it lacks in diversity and would benefit from including more typical local dishes alongside the gourmet options. Despite this, the à la carte dishes and drink selections generally receive positive feedback for their taste and presentation.
Several reviews specifically mention Paprika's exceptional service and exquisite food with one standout dish being the trout ceviche. The restaurant with its nice views and good facilities, combined with excellent food, makes for a memorable dining experience at the hotel.
However, there are suggestions for improvement, such as the breakfast buffet and special occasions like the New Year's dinner, which some guests felt were not up to the hotel's high standards. Despite these few critiques, overall, the dining experience at Wyndham Costa del Sol Cajamarca's restaurant remains a highly recommended aspect of the hotel stay.
Rooms
The rooms at Wyndham Costa del Sol Cajamarca offer a mix of comfort and practicality, though opinions on the size and amenities vary. Guests frequently highlight the comfort of the beds and the overall coziness of the rooms, appreciating that most rooms are well-equipped and clean. Spaciousness is another plus with many visitors finding the rooms adequately sized for their needs, even describing some as impeccable.
However, some areas need improvement. Multiple reviews note that the rooms can feel outdated and that certain aspects, like the decoration and finishes, lack character and need a refresh. Ventilation is a recurring issue with several guests commenting on rooms being hot and poorly ventilated, exacerbated by the absence of air conditioning. Noise from external sources, such as nearby streets or the pool area, has also been cited as a problem by some visitors.
Despite these drawbacks, the hotel's clean and well-maintained rooms, combined with the comfort of the beds and overall room facilities, offer a generally positive experience. A few enhancements to update the décor, improve ventilation and introduce air conditioning would greatly enhance guest satisfaction.
Beds
Wyndham Costa del Sol Cajamarca receives generally positive feedback regarding its beds. Many guests describe the beds as comfortable and ideal for a restful night's sleep with some highlighting the large king-sized beds and impeccable bedding. Compliments are given to both the beds and pillows for being conducive to rest and relaxation.
However, there are a few areas that need improvement. Some guests reported that certain beds were noisy, outdated or hard, leading to an uncomfortable sleep experience. A few reviews mentioned issues with sunken mattresses or pillows needing replacement. Despite these concerns, the majority of visitors find the beds to be very comfortable, facilitating good rest and relaxation during their stay.
Cleanliness
At Wyndham Costa del Sol Cajamarca, guests consistently highlighted the hotel's high standards of cleanliness. The rooms, facilities and bathrooms were frequently described as clean, neat and well-organized. Many noted that the cleanliness was excellent with thorough cleaning services provided. The hotel also maintained an overall clean environment with a focus on comfort and modernity.
However, a few reviews mentioned that there is room for improvement, particularly in certain areas such as the pool and some rooms. Despite this, the hotel’s cleaning staff and their attention to detail received praise, ensuring a high level of hygiene overall. COVID-19 safety protocols are strictly followed, providing guests with a sense of security.
Overall, the hotel offers clean and comfortable accommodation, making it a commendable choice for travelers who prioritize hygiene and well-maintained facilities.
Staff
At the Wyndham Costa del Sol Cajamarca, guests consistently commend the staff for their exceptional service and warmth. The team is described as incredibly kind, friendly and always willing to help. Visitors particularly appreciate the efficiency and responsiveness of the staff, noting their readiness to address any requests or concerns swiftly.
The reception and concierge teams receive high praise for their attentiveness and polite demeanor, ensuring guests feel welcomed and well taken care of from the moment they arrive. Specific staff members, like Luis at the door and Edson in the restaurant, have been highlighted for their outstanding service, making a significant positive impact on guests' experiences.
Overall, the staff's professionalism and dedication to excellent customer service leave a lasting impression with many highlighting the warm and friendly atmosphere created by the entire team. Whether it's the attentive restaurant waiters or the helpful front desk personnel, the staff's consistent kindness and attentiveness contribute significantly to a memorable stay at the hotel.
Wi-Fi
The Wi-Fi experience at Wyndham Costa del Sol Cajamarca generally receives positive feedback from guests. Many guests found the Wi-Fi to be good, reliable and having a strong, ample bandwidth. It's noted that the internet speed is good and the connection works well throughout various sections of the hotel. A number of reviewers highlight the Wi-Fi's satisfactory performance and strong signal, pointing out that they faced no issues with connectivity during their stay.
However, there are some mixed remarks, particularly concerning the Wi-Fi service on the second and third floors, where it appears to be noticeably weaker and sometimes slow. Specific instances were mentioned, such as Wi-Fi not reaching well in some rooms, including room 301, leading to intermittent connectivity issues at night.
Overall, despite a few areas of concern, the majority of guest reviews reflect a positive experience with the hotel's Wi-Fi, emphasizing its good quality and reliable performance.
Spa
Wyndham Costa del Sol Cajamarca offers a variety of spa services that have generally been well-received by guests. The spa environment is described as relaxing, providing a welcome retreat for visitors. Key features appreciated by guests include the Jacuzzi with hydromassage and the good quality of sauna services. The courtesy of the staff in the spa area adds to the overall positive experience.
However, several guests noted areas that need improvement. The sauna has had issues with functionality and the sauna showers reportedly lack attentive maintenance. During some visits, guests found the massage service to be under maintenance or unavailable. Additionally, there was feedback about the absence of a humid sauna room, which some guests found disappointing.
Despite these critiques, the spa's overall ambiance and basic services like the sauna have been praised. The hotel offers a solid spa experience, but there’s room for enhancement to meet higher guest expectations consistently.
Gym
The Wyndham Costa del Sol Cajamarca offers a gym that impresses with its completeness and high quality. Guests frequently describe the gym as well-equipped and functional, highlighting the presence of necessary and reliable equipment. The facilities are accessible and provide a substantial amenity for those looking to maintain their fitness routines while traveling. However, it's worth noting that some guests have encountered restrictions, such as limited operating hours and occasional unavailability. There have been mentions of cleanliness issues and the gym feeling somewhat old and basic, but overall, the presence of the gym is considered a significant advantage for the hotel.
Pool
Wyndham Costa del Sol Cajamarca boasts a pool that receives mixed reviews from its guests. Many visitors appreciate the pool, frequently noting it is warm and well-maintained, making it a highlight of their stay. The provision of a heated pool adds to the relaxation experience and is especially praised for its comfort and cleanliness. However, there are consistent mentions of the pool's small size and occasional overcrowding, which can detract from the enjoyment for some guests.
The jacuzzi and pool service generally receive positive feedback, although a few guests felt that the pool area could benefit from improvements, such as better maintenance and noise reduction. The pool's cleanliness is acknowledged by several reviews, but there are isolated complaints of dirty water and maintenance issues. Despite a few critical comments, the pool remains a popular feature of the hotel, contributing positively to the overall experience for many.
Parking
Wyndham Costa del Sol Cajamarca offers a notably convenient parking experience for its guests, highlighted by its well-maintained and accessible facilities. Not only is parking included and available for all, but it also features a covered parking lot, ensuring vehicles are protected from the elements. The parking area is located right inside the hotel, adding an extra layer of convenience and is kept super clean. Guests appreciate that private parking spaces are available in the hotel's enclosed backyard, offering both security and ease of access. The availability of sufficient parking spaces is seen as a major plus by visitors, making the overall parking experience straightforward and hassle-free.
Family
Wyndham Costa del Sol Cajamarca stands out as an ideal retreat for families seeking a blend of relaxation and activities. Guests frequently highlight the hotel's strong family-friendly atmosphere, describing it as a perfect destination for family trips and vacations. The welcoming environment ensures comfort for all ages, making it a popular choice for families who enjoy spending quality time together.
The facilities, including a pool that families particularly enjoy, contribute to a pleasant stay. Many guests note that the hotel offers a range of excellent activities tailored for family enjoyment, enhancing the overall experience. The central location and suitable facilities also add to its appeal, providing both convenience and comfort.
Visitors often mention returning with their families and recommend the hotel for other families looking to visit Cajamarca. Despite a few mixed experiences, the general consensus is that the Wyndham Costa del Sol Cajamarca provides a wonderful setting for creating memorable family moments.
4 Star
The Wyndham Costa del Sol Cajamarca is often recognized for its four-star furniture, facilities and hotel amenities, creating a cozy environment for its guests. The rooms and service are designed to align with four-star standards, offering a comfortable stay at a commendable price-value relationship. Many guests appreciate the hotel's exquisite menu and compliance with regulatory requirements.
Despite these positives, some reviews suggest that certain aspects might not fully meet four-star expectations. The cleanliness and parking facilities are noted as adequate, though some believe the overall service and attention could be improved. Additionally, the lack of an airport shuttle and limited DirecTV programming are mentioned as areas needing enhancement. Internet availability is also considered crucial for a four-star establishment and has been highlighted as an area where the hotel falls short.
Overall, while the Wyndham Costa del Sol Cajamarca provides a comfortable and high-quality stay with noteworthy amenities, there are some elements that guests feel could better align with its four-star designation.
Business
Wyndham Costa del Sol Cajamarca is highly regarded as a prime choice for business travelers. The hotel is tailored to meet business needs, offering a range of business amenities including wireless connectivity, a business center and meeting rooms designed to facilitate work-related activities. The facilities have been described as perfect for business, consistently helping guests with their professional requirements. The property's excellent location further enhances its suitability for business trips, making it a convenient stop for travelers on business.
However, some feedback points out areas for improvement. The check-in process could be streamlined and there is no information desk available to provide details about business services. While an airport shuttle is absent, taxis are readily available to bridge this gap. Privacy and space for individual work meetings could also be enhanced. Despite these minor issues, the hotel's overall business-friendly environment makes it a strong candidate for business accommodations.
Accessible
Costa del Sol Wyndham Cajamarca offers several features aimed at enhancing accessibility for guests with disabilities. The hotel includes an elevator suitable for use by disabled individuals, making it more convenient for those with mobility challenges to access different floors. Additionally, rooms designed for accessibility are available, although some lack views. The presence of accessible facilities within the hotel is a positive aspect and the staff are noted for their assistance in facilitating accessibility.
However, there are areas identified for improvement. Certain accessibility features and facilities require repair and there is a general need for better-maintained accessibility provisions. Despite these issues, the hotel remains a viable option with a commitment to providing accessible accommodations, though enhancements are necessary to meet the highest standards of accessibility.
Indoor Pool
The Wyndham Costa del Sol Cajamarca offers an indoor pool, providing a comfortable swimming option regardless of the weather. Guests appreciate that the pool is heated, enhancing the overall experience. However, some have noted that the pool is relatively small and could benefit from more regular upkeep. Despite these minor critiques, the indoor pool remains a popular feature among visitors for its convenience and cleanliness.
Yes, Wyndham Costa del Sol Cajamarca has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Wyndham Costa del Sol Cajamarca.
Yes, Wyndham Costa del Sol Cajamarca welcomes dogs.
Yes, parking facilities are available at Wyndham Costa del Sol Cajamarca.