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Summary of reviewsThe Cairns Colonial Club Resort offers an inviting retreat with lush tropical landscaping that appeals especially to families and nature enthusiasts. Its serene atmosphere is complemented by convenient proximity to the airport, making it a preferred choice for those arriving late or leaving early. Guests appreciate the well-maintained grounds and the resort's close location to local attractions such as the Cairns Botanical Gardens and sports fields. However, it’s noted that the resort is a bit removed from central Cairns, requiring a car or affordable Uber/taxi rides, which are manageable for exploring the city.
The resort's breakfast at the Thirsty Flamingo restaurant receives generally favorable reviews for its quality and value, despite some criticisms about high prices and limited options. The dinner experience is similarly well-regarded with hearty portions and tasty dishes served in a pleasant ambiance. Most guests find the convenience and quality of the on-site dining facilities to be a significant advantage.
Cleanliness is a consistent highlight at Cairns Colonial Club Resort with both the rooms and communal areas praised for their upkeep. The rooms are described as clean, spacious, modern and well-maintained, offering good value for money. The friendly and attentive housekeeping staff further enhance the experience of staying at the resort.
The staff across the resort are frequently commended for their exceptional friendliness and helpfulness, ensuring a smooth and welcoming experience for guests. This high level of customer service is a standout feature, contributing significantly to the resort's positive reviews.
Among its facilities, the swimming pools are a major attraction, offering a variety of well-maintained options that cater to both adults and children. Families especially enjoy the child-friendly features, clean environments and additional amenities like swim-up bars and poolside dining, which add convenience and enhance the guest experience.
Parking presents a mixed picture with ample free parking often being available, though some guests find the spaces narrow and at times, inconveniently located in relation to their rooms.
Tailored perfectly for family holidays, the resort provides a wealth of child-friendly amenities, including multiple pools, play areas and a safe, engaging environment. Families appreciate the resort's layout and facilities that cater to all age groups, making it a favored choice for group holidays.
The beds offer a mixed experience; while many guests find them comfortable and appreciate the cleanliness, there are frequent comments about the firmness and the need for upgrades in some cases.
Free Wi-Fi at the resort is notably lacking, receiving numerous complaints about poor connectivity and signal strength, particularly in the rooms. This is an area where significant improvement could enhance the guest experience further.
Overall, the Cairns Colonial Club Resort is celebrated for its relaxing environment, beautiful grounds and extensive family-friendly features, offering a pleasant and accommodating stay for both families and solo travelers, despite minor areas for improvement. Show more
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Categories
Family Friendly Hotel
This resort is set on 11 acres of tropical rainforest gardens and features three lagoon-style swimming pools, a man-made beach, and family-friendly dining. It also has a children's playground and toddlers pool, making it ideal for families with kids of all ages.
Hotel with Swimming Pool
This resort provides 3 outdoor swimming pools and a children's pool. It is located near the Cairns Esplanade.
Outdoor Pool
Hotel with Parking
This resort provides parking and is located in Cairns Manunda, offering a more relaxed environment while still being relatively close to the city center.
Accessible Hotel
This resort has accessible guest rooms on level access with no steps or sills. Door handles are D style levers with a width of 760mm. Room furniture can be moved to suit guest requirements.
4-Star Hotel
Located in Cairns, this resort offers spacious rooms and a range of amenities including multiple pools, dining options, and lush gardens. It provides a comfortable and relaxing tropical stay.
Hotel with Outdoor Pool
Cairns Colonial Club Resort offers three outdoor pools surrounded by tropical gardens. The extensive pool area caters to different preferences, making it ideal for families and leisure travelers.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel for Yoga
Room Types
Studio FAMILY Room (2 Sofa Beds & Kitchenette)Spacious Studio FAMILY rooms have separate living and sleeping areas. Featuring a kitchenette with sink, toaster, bar fridge, microwave and electric frying pan, each room is fully air-conditioned.
GARDEN Room (2 Queen Beds)This room is surrounded by private gardens.
Children between 0-12 years old are accommodated free of charge when using existing bedding (within maximum occupancy of the room).
SUPERIOR Room (2 Queen Beds)This room features a private balcony or courtyard overlooking the gardens or resort pool.
Children between 0-12 years old are accommodated free of charge when using existing bedding (within maximum occupancy of the room).
Basic RESORT RoomThis air-conditioned double/twin room has an electric kettle, tea/coffee making facilities and a private bathroom with basic bathroom amenities.
Studio QUAD Room (Kitchenette)Spacious Studio QUAD rooms boast one large living area together with sleeping space. Featuring a kitchenette with sink, toaster, bar fridge, microwave and electric frying pan.
Resort King RoomThe double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a tea and coffee maker, executive lounge access, a wardrobe, a flat-screen TV, as well as an inner courtyard view. The unit offers 1 bed.
Resort TWIN RoomThe twin room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin room offers a tea and coffee maker, executive lounge access, a wardrobe, a flat-screen TV, as well as an inner courtyard view. The unit offers 2 beds.
Resort FAMILY Room (No Kitchenette)The twin/double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin/double room features a tea and coffee maker, executive lounge access, a wardrobe, a safe deposit box, as well as a flat-screen TV.
Tropical SuiteThis suite features a hot tub. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The spacious suite features a tea and coffee maker, executive lounge access, a seating area as well as a terrace with pool views. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
The Cairns Colonial Club Resort boasts a beautiful and serene setting with lush tropical landscaping, presenting an ideal retreat for families and nature enthusiasts. Its close proximity to the airport is frequently praised for the convenience, especially for those arriving on late flights or needing an early start. Guests appreciate being near the Cairns Botanical Gardens and sports fields, providing easy access to more leisurely and recreational activities.
The resort's relaxing and quiet atmosphere adds to its charm, making it a favorable spot for those seeking a tranquil escape. Swimming facilities are notably excellent, catering well to both adults and children.
However, several guests note that the location is somewhat out of the way from central Cairns and its main attractions. A car or the use of Uber/taxis is often mentioned as necessary for getting around comfortably. Despite this, the affordable Uber fares and manageable taxi costs make city access relatively easy.
In summary, while the Cairns Colonial Club Resort offers great amenities, beautiful grounds and convenient airport access, it is best suited for those who don't mind a short drive to the city center and are looking for a relaxing stay away from the bustle of downtown Cairns.
Breakfast
Cairns Colonial Club Resort garners a mixed but generally positive consensus when it comes to breakfast. Guests frequently appreciate the good value and quality of the meals, noting enjoyable and delicious offerings at the on-site Thirsty Flamingo restaurant and poolside cafe. Many reviewers rave about the excellent and sensational breakfasts, highlighting the variety and pleasant dining experiences.
However, some guests feel the breakfast options are overly expensive for what they offer, occasionally identifying issues such as cold food and limited variety. While some visitors praise the buffet breakfast for being good in the morning, others express disappointment, wishing for more options and pointing out occasional service mishaps such as lost orders and slow coffee service.
The breakfast experience at Cairns Colonial Club Resort presents a mixed bag—remarkable and delicious for many, but with room for improvements in pricing and variety for others. Despite some criticisms, the overall impression is that of a satisfactory and pleasant breakfast experience in a scenic resort setting.
Dinner
The dining experience at Cairns Colonial Club Resort's on-site restaurants is generally well-received by guests. The Thirsty Flamingo, a popular choice, offers a diverse menu covering breakfast, light meals and dinner with tasty, well-presented dishes and friendly staff. Pizzas and pub meals also garner positive feedback, being described as delicious and reasonably priced. The convenience of having multiple dining facilities, including a central cafe and pop-up pizza bar, adds to the overall appeal of the resort.
Guests appreciate the hearty portions and the good variety of food available, even though some find the menu choices somewhat limited, especially for longer stays or for those with specific dietary requirements like vegan options. Despite a few reports of overcooked dishes and slow service at times, the majority acknowledge the food's quality and the pleasant dining atmosphere.
While a few found the pricing on the higher side, particularly for a family, most feel the meals' quality and convenience justify the cost. The restaurants' locations, near the main pool and within the resort, make them a great spot for casual dining with many highlighting the excellent cocktails and great ambiance. Overall, the resort’s dining options are a significant advantage, allowing guests to enjoy their stay without needing to venture far.
Rooms
Nestled in beautiful tropical surroundings, the Cairns Colonial Club Resort receives consistent praise for its clean, comfortable and spacious rooms, making it a prime choice for visitors seeking a relaxing stay. The rooms, often described as modern and well-maintained, offer good value for money with sufficient space and good facilities. Guests particularly appreciate the refurbished rooms which feature contemporary designs and updated amenities.
Housekeeping is noted to be diligent with rooms cleaned daily and maintained in good order. Many guests highlight the excellent water pressure in the showers and the high quality of bathroom fittings. Family-friendly features such as fold-out beds and spacious accommodations add to the appeal for those traveling with children.
However, some elements reflect the resort's age with occasional mentions of outdated TVs, dated rooms and minor maintenance issues such as stained carpets or musty smells. Noise from adjoining rooms and external areas can sometimes be an issue, but overall, many find the rooms to be quiet and cozy.
Despite a few minor setbacks, the general consensus is that Cairns Colonial Club Resort provides a solid accommodation option with its large, clean and comfortable rooms, efficient service and a tranquil environment complete with lush tropical gardens and enjoyable pool areas. This resort offers a commendable stay, especially for families and those looking for budget-friendly comfort.
Beds
At Cairns Colonial Club Resort, the general sentiment about the beds skews towards comfort with many guests highlighting their positive experiences. Numerous reviewers mentioned that the beds were comfortable with some describing them as spacious, exceptionally clean and super comfy. Pillows were often praised for being very soft and comfortable.
However, there are notable discrepancies in guest experiences with many highlighting the beds' firmness as an issue. Several guests found the mattresses too hard with descriptions such as "hard as rocks" and "rock hard" appearing frequently. There were also repeated mentions of beds being old, worn and in need of an upgrade with some even noting issues like noisy beds and stained mattresses.
Comfortably large beds seemed appreciated, especially in larger rooms like the master bedroom, while other reviews pointed out that some beds were simply two singles pushed together, which could sometimes make the sleep experience less comfortable.
In conclusion, while many guests enjoyed comfortable and clean beds, others experienced issues with firmness and outdated mattresses, suggesting a mixed experience that may depend on individual preferences and specific room allocations.
Cleanliness
Cairns Colonial Club Resort boasts a consistently clean and well-maintained environment, as reflected in the numerous reviews highlighting its cleanliness. Guests frequently describe the rooms as clean, spacious and comfortable with regular housekeeping ensuring that rooms remain tidy and well-serviced throughout their stay. The resort's grounds and facilities are also praised for their upkeep and the property's beautiful, well-maintained gardens contribute to a serene and inviting atmosphere.
Although some reviews note that certain areas could use more thorough cleaning or updates, overall, the resort receives positive comments for its clean accommodation and communal spaces. Many guests appreciate the daily cleaning service and the friendly, accommodating housekeeping staff. Despite some remarks about dated décor and occasional maintenance issues, the resort's commitment to cleanliness and good value for money remains evident.
In summary, Cairns Colonial Club Resort delivers a clean and comfortable experience with the resort's commitment to maintaining a tidy environment being a standout feature appreciated by its guests.
Staff
During a stay at the Cairns Colonial Club Resort, guests can expect to be warmly welcomed by an exceptionally friendly and helpful staff. From the front reception to housekeeping, the team's courteous and accommodating nature stands out. The reception staff, in particular, are noted for their warm greetings and efficient service, ensuring that both check-in and check-out processes are smooth. Staff members across the entire resort, including those at the restaurant and bar areas, consistently exhibit a professional yet approachable demeanor.
Guests consistently praise individual staff members for their attentiveness and ability to resolve any issues promptly. The resort also benefits from a friendly atmosphere cultivated by the staff, making the overall experience comfortable and enjoyable. Cleaners and room service personnel receive accolades for their friendliness and efficiency, contributing to a pleasant and well-maintained environment.
Overall, the high level of customer service at the Cairns Colonial Club Resort is frequently highlighted, leaving a positive impression of a well-run establishment with staff who genuinely care about guests' satisfaction.
Wi-Fi
The wifi situation at Cairns Colonial Club Resort has generally been reported as underwhelming. Many guests have noted issues with poor connectivity and signal strength, particularly in their rooms where wifi was often described as non-existent or extremely slow. Some reviews highlighted that the wifi was inconsistent with connectivity issues leading to frustration. While one commendable aspect mentioned was the availability of a waiting room with wifi, this seemed insufficient to counter the overall negative sentiment. Those attempting to use the internet for activities such as streaming on Netflix often experienced buffering and slow speeds, making the service inadequate for such needs. Improvements in wifi infrastructure could significantly enhance the guests' experience at the resort.
Pool
Cairns Colonial Club Resort is a haven for pool enthusiasts, boasting an impressive variety of well-maintained swimming options. Guests consistently praise the multiple pools, highlighting the enjoyment and variety they offer. Families, in particular, find the pools to be fabulous with specific mentions of child-friendly features and activities tailored for kids. The resort features three main pools, including scenic lagoon-style options, which offer something for everyone—from lively activities to more secluded spots ideal for relaxation.
The pools are repeatedly described as clean, lovely and beautifully landscaped, providing an inviting atmosphere for guests to unwind. Additional amenities like the swim-up bar and poolside dining add convenience and enhance the overall experience. The pools successfully accommodate a range of preferences, allowing guests to choose quieter areas or more bustling sections depending on their mood.
The facilities surrounding the pools, such as the well-kept grounds and available entertainment, also receive positive remarks. The combination of stunning pools, excellent maintenance and thoughtful amenities makes the pool area the standout feature of the Cairns Colonial Club Resort, providing an enjoyable and versatile experience for both families and solo travelers alike.
Parking
Parking at the Cairns Colonial Club Resort receives mixed feedback from its guests. On the positive side, many reviewers highlight the abundance of free parking and ample car parking options both in and around the property. Guests appreciated the convenient on-site parking and found that there were plenty of parking spots close to the rooms, especially near the pool and reception areas. The polite staff also contributed to a positive experience by assisting guests with securing the best possible parking spots.
However, some guests faced challenges with the parking facilities. For a location of its size, the limited designated parking was a frequent issue. There were complaints about the narrowness of the parking spaces and the difficulty of finding a spot, especially in the dark or during peak times. Some guests experienced frustration with the parking areas being a long walk from their rooms, which was particularly challenging when carrying heavy suitcases or navigating rough roads with potholes. Additionally, the lack of designated parking near certain rooms and the need for more parking spaces closer to accommodations was noted.
Overall, while the Cairns Colonial Club Resort offers considerable parking facilities that cater to many guests' needs, some still find it to be a challenging aspect of their stay.
Family
Cairns Colonial Club Resort is an ideal destination tailored for families seeking a kid-friendly retreat. Reviews highlight the resort as a family haven with well-equipped rooms and a welcoming atmosphere that ensures both comfort and convenience. The resort's multiple pools, complete with slides and playground areas, are a massive hit among children, providing endless entertainment.
Guests repeatedly praise the abundance of facilities designed specifically for kids, including well-maintained play parks, movie nights and a safe environment that allows parents to relax while keeping a watchful eye on their little ones. The staff's accommodating nature and helpful signage further enhance the family-friendly experience.
The resort's layout and amenities cater to all age groups, ensuring everyone from young children to grandparents can make the most of their stay. Family rooms often come with cooking facilities, adding an extra layer of convenience for longer stays. Despite a few mentions of noise and occasional overcrowding at the pools, the overwhelming sentiment is one of satisfaction and enjoyment.
For those in search of a fun, secure and engaging holiday spot that offers good value and plentiful activities for children, Cairns Colonial Club Resort stands out as a top choice.
Business
Cairns Colonial Club Resort stands out for both business and family stays, providing a seamless experience for business travelers. The resort boasts large conference facilities and several meeting rooms, making it an ideal venue for business meetings and conferences. Flexible room bookings and a variety of on-site services, including multiple pools and restaurants, ensure a convenient stay without needing to leave the resort.
The internet service is better than most, although some guests found it necessary to use the foyer or business room to get a more stable connection. Despite being near a noisy business area, the atmosphere remains relaxing and conducive to meetings. The resort features useful business amenities such as a simple business center and quiet guest lounge, perfect for conference calls and work meetings.
Guests appreciated the helpful and accommodating staff, who went out of their way to support business needs, although there were occasional gaps in specific business-related queries. The variety of facilities also includes great swimming pools and useful room amenities like washing machines and kitchen items, making the resort not just functional but comfortable.
Overall, Cairns Colonial Club Resort offers good value for money, clean rooms, efficient service and a lovely area for business travelers. It remains a strong choice for business trips, capable of supporting various professional needs while providing a relaxing environment.
Accessible
Cairns Colonial Club Resort offers a generally favorable experience for guests with disabilities with many positive remarks about its accessibility. The resort features a variety of rooms that cater to special accessibility needs, ensuring that access to accommodations is largely hassle-free. The environment throughout the resort is notably accessible, including easy access to the pool area, which has handrails and all common areas like restaurants and recreational spots.
The staff play a significant role in enhancing the accessibility of the resort, quickly providing necessary amenities and assistance, contributing to a welcoming atmosphere. Families with prams also find the resort easy to navigate, thanks to the accessible pathways and spacious layout. Specific features such as accessible car parking spots and rooms with ample space further contribute to an easy stay.
However, there are some areas for improvement. The resort lacks elevators, which presents a challenge for accessing upper-level rooms and can be inconvenient for guests with heavy luggage. There's also feedback on the need for better lighting and overall maintenance in certain areas, as well as unkept gardens and paths. Despite these issues, the resort’s value for money, 24-hour reception and overall accessibility make it a solid choice for travelers with disabilities.
Outdoor Pool
Cairns Colonial Club Resort is a haven for pool enthusiasts, as reflected by numerous guest reviews highlighting its impressive array of swimming facilities. With multiple pools scattered throughout the resort, guests can choose from a variety of options, including a large lagoon pool with a projector screen and a charming Flamingo pool area. Families particularly appreciate the excellent kids' pools, complete with exciting water slides.
The pool areas are not only abundant but also strategically placed near eateries, enhancing the overall relaxation experience. Reviewers consistently describe the pools as fantastic, lovely and clean, ensuring fun for both children and adults alike. The unique features such as a gorgeous spa grotto and the main pool area that evokes a sense of being on a boat cruise add to the allure.
Overall, the swimming pools at Cairns Colonial Club Resort are well-equipped to offer enjoyable and vibrant aquatic experiences, cementing their status as a key highlight among guests.
Yes, Cairns Colonial Club Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Cairns Colonial Club Resort.
No, Cairns Colonial Club Resort doesn't allow dogs.
Yes, parking facilities are available at Cairns Colonial Club Resort.
No, Cairns Colonial Club Resort doesn't have a gym.