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Summary of reviewsHotel D120 is highly regarded for its strategic location, especially valuable for travelers needing quick access to Malpensa Airport and easy connectivity to major destinations such as Milan, Lake Como and Lake Maggiore. Guests appreciate its quiet neighborhood despite its proximity to major transport routes, making it suitable for both business and leisure stays. The provision of ample, free parking is another convenience highly valued by guests.
The hotel's breakfast consistently receives high praise for its variety, abundance and quality, offering a diverse selection of sweet and savory items catering to various dietary preferences. Guests commend the homemade cakes and freshly brewed coffee, often citing the breakfast as a highlight of their stay.
Dining options, while not on-site, include a highly recommended nearby restaurant and available room service, providing several good choices for guests. Although some reviews note mixed opinions about the on-site buffet dinner, guests generally find satisfactory dining solutions through the hotel’s bar snacks and neighboring eateries.
Rooms at Hotel D120 are noted for their spaciousness, modern furnishings and comfortable beds. Cleanliness is a recurrent positive theme with guests repeatedly mentioning the spotless condition of rooms and bathrooms. Many rooms offer luxurious amenities such as whirlpool baths and saunas. However, there are occasional mentions of the need for updates and maintenance in certain areas.
The staff consistently impresses guests, being described as friendly, professional and exceptionally helpful. The welcoming atmosphere created by the staff significantly enhances the guest experience, contributing to high overall satisfaction.
Free WiFi is available throughout the hotel with mixed reviews regarding its reliability. Some guests encounter connectivity issues, while others find the service perfect for streaming.
Wellness amenities, including spa facilities, saunas and a small gym, receive praise from guests for enhancing relaxation and convenience. The gym, though small, is well-equipped and appreciated by travelers looking to maintain their fitness routines.
Families find the hotel accommodating with suitable family rooms and practical amenities, though specific activities for children are not mentioned.
Parking facilities receive high commendation for their convenience, availability and security with options including an underground garage and ample free parking spaces directly in front of rooms.
While the hotel proudly holds a four-star rating, some guests feel that it falls short of the expected standards in certain areas, particularly in terms of maintenance and value for money. Nonetheless, the location, friendly staff, clean and spacious rooms and robust breakfast offerings make Hotel D120 a recommended choice for many travelers, especially those with business-related needs or specific travel itineraries.
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