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Summary of reviewsPRIMELUXE HOTEL is highly praised for its strategic location in Cagayan de Oro, placing guests conveniently close to major shopping malls such as SM, Limketkai and Centrio. Many appreciate the hotel's accessibility with key points of interest being within walking distance and easy access to transportation enabling exploration of the city. While the surrounding area can be noisy and less scenic, the convenience of the hotel’s location is a significant advantage. Additionally, the hotel offers its own parking space, enhancing accessibility further.
The breakfast offering at the hotel garners mixed reviews. While many guests find it good, satisfying and appreciate the complimentary nature and early serving time, some express concerns about the limited variety, particularly for international travelers. The focus on Filipino cuisine and absence of dessert options were noted as areas needing improvement. Despite these critiques, the breakfast was generally seen as a decent, free addition for those enjoying simple, local fare.
The rooms at PRIMELUXE HOTEL are acknowledged for their cleanliness and comfort. Guests report that the rooms are well-maintained and pleasant, contributing to a satisfactory stay. Although some find the rooms and bathrooms a bit small with specific issues like slippery shower floors, the overall quality and cleanliness of the rooms ensure a positive experience for most. The hotel's modern amenities and good price/quality ratio are additional highlights.
Impeccable cleanliness is a standout feature with guests consistently praising the hotel's very clean and comfortable rooms and bathrooms. The hotel’s fairly new status is reflected in the top condition of its facilities, further enhancing the guest experience.
The staff at PRIMELUXE HOTEL receives remarkable acclaim for their helpfulness, friendliness and professionalism. Guests consistently describe the team as accommodating, courteous and proactive, contributing to a welcoming atmosphere from arrival. Excellent customer service skills and a supportive attitude from the staff significantly enhance the overall experience, making PRIMELUXE HOTEL a reliable and comfortable choice for travelers. Show more
Read review summaries for all categories
Categories
Hotel with Free Wi-Fi
PRIMELUXE HOTEL provides an excellent stay with free Wi-Fi, ensuring guests stay connected. Its location behind Security Bank on Osmeña Street adds to its convenience.
Hotel with Parking
This hotel is noted for its ample parking, with reviews highlighting huge parking spaces and plenty of parking spots available for guests.
Cheap Hotel
Provides affordable accommodations with good ratings. The hotel is located near essential services, making it a convenient option for budget-conscious travelers.
Small Hotel
PRIMELUXE HOTEL receives very good reviews and is appreciated for its location and service. It is a hotel, offering a more intimate and cozy experience compared to larger establishments.
Hotel for Honeymoon
Romantic Hotel
Room Types
Deluxe Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and slippers. This twin/double room offers air conditioning and a flat-screen TV. The unit offers 2 beds.
SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. This suite offers a flat-screen TV. The unit offers 1 bed.
Guest Reviews
Location
PRIMELUXE HOTEL is praised for its strategic location in Cagayan de Oro, placing guests conveniently close to major shopping malls such as SM, Limketkai and Centrio. Guests appreciate that it’s within walking distance, around 10 minutes, to prominent destinations including malls and the covered street market. The hotel's accessible location allows for easy access to transportation, making it simple to explore the city and its various attractions.
The surrounding area, while having a mix of hardware stores and repair shops, might not be the most scenic with some noise and dirt reported. However, the convenience of being in such close proximity to key points of interest outweighs this drawback for many guests. Additionally, the hotel offers its own parking space, adding to its accessibility.
Overall, the hotel is highly valued for its prime location, providing good quality and affordability, making it a comfortable spot for both short and extended stays.
Breakfast
At PRIMELUXE HOTEL, guests have mixed feelings about the breakfast offerings. Many appreciated the included breakfast, noting that it was good, satisfying and exceeded expectations in some cases. The complimentary nature of the meal and the early serving time were also well-received by several guests.
However, there were consistent concerns about the variety and the limited selection, especially for international travelers. The breakfast primarily features Filipino cuisine and several reviews highlighted a lack of European and other foreign breakfast options. The servings were often described as small with a basic, plated set being the norm. Furthermore, the absence of desserts and limited choices were pointed out as areas needing improvement.
Some guests suggested that the management should consider expanding the breakfast menu to cater to a broader array of tastes, including adding more options for foreign visitors. Despite these critiques, for those who enjoy simple, local fare, the breakfast was generally seen as a decent and free addition to their stay.
Rooms
PRIMELUXE HOTEL offers comfortable and well-maintained rooms that consistently receive praise for their cleanliness. Guests have found the rooms to be good-sized and mentioned that they provide a pleasant and comfortable stay. The amenities in the rooms are nice, contributing to an overall positive experience. While some reviews note that the rooms can be on the smaller side, making it difficult to move around easily, the general consensus is that the rooms are clean and comfortable, ensuring a satisfactory accommodation.
A few guest reviews mention specific issues like the small size of the bathroom and the slippery shower floor, suggesting these areas need improvement. However, despite these minor drawbacks, the hotel seems to uphold a good price/quality ratio with well-maintained bedrooms. Most guests have enjoyed their comfortable rooms, even if some lacked an outside view, indicating that the interior comfort compensates well for the lack of scenery. The hotel appears to prioritize a clean and pleasant stay, making it a reliable choice for travelers.
Cleanliness
PRIMELUXE HOTEL stands out for its impeccable cleanliness, as consistently noted by guests. The rooms and bathrooms are described as very clean, comfortable and well-maintained, making for a pleasant stay. The hotel is fairly new, boasting all the amenities expected from a modern establishment and is easy to locate. Visitors also find the facilities to be in top condition, reflecting the newness of the hotel. The staff receives positive remarks for their friendliness, complementing the overall high standards of cleanliness and functionality throughout the property.
Staff
PRIMELUXE HOTEL has received remarkable praise for its staff, highlighted as a standout feature by numerous guests. The team is consistently described as helpful, good and friendly, exhibiting a professional demeanor that impresses visitors. The accommodating and courteous nature of the staff contributes to a welcoming atmosphere from the moment guests arrive. Their excellent customer service skills and supportive attitude enhance the overall experience, making stays more enjoyable. Reports also note that the staff is universally nice and approachable with many guests emphasizing their friendliness and proactive approach to assisting visitors. Overall, the personnel at PRIMELUXE HOTEL are lauded for their exceptional contribution to guest satisfaction.
No, PRIMELUXE HOTEL doesn't have any pool.
No, a spa isn't available at PRIMELUXE HOTEL.
No, PRIMELUXE HOTEL doesn't allow dogs.
Yes, parking facilities are available at PRIMELUXE HOTEL.