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Summary of reviewsVictoria Hotel in Holywell garners commendable reviews, particularly for its prime, central location and immaculate cleanliness. Guests appreciate its proximity to the bus station, high street, local shops, bars and eateries, as well as easy access to destinations like Chester, Rhyl, North Wales and Snowdonia. The practical facilities, including free on-site parking, add convenience to their stay.
The hotel’s communal kitchen allows guests to prepare a simple, self-serve breakfast with available cereals, bread and jam, adding a touch of home-like comfort. While more substantial breakfast options can be found at a nearby café, the clean and well-equipped kitchen facilities enhance the overall experience.
Rooms at the Victoria Hotel receive high praise for their spaciousness, cleanliness and comfort. Featuring large, comfortable beds and modern en suite bathrooms, the rooms are well-suited for both short and extended stays. Many rooms are equipped with tea and coffee facilities, mini-fridges and cozy seating areas with some even offering kitchen amenities for self-catering. The well-maintained, spotlessly clean rooms provide a welcoming and pleasant environment for guests.
The staff, particularly Ian, the owner, are frequently highlighted for their exceptional service, friendliness and accommodating nature. Guests note the warm and informative check-in experiences and the staff’s willingness to go above and beyond to ensure a comfortable stay. This impeccable customer service significantly contributes to the hotel’s reputation for offering great value for money.
The hotel offers complimentary WiFi, which is mostly reliable, though some guests experience connectivity issues in certain areas. The free on-site parking is generally convenient and secure, despite minor difficulties with the entrance and tight spaces.
Overall, Victoria Hotel combines strategic location, spotless cleanliness, comfortable accommodations and exceptional customer service to provide a highly recommended and enjoyable stay for both leisure and business travelers.
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