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Summary of reviewsPlaza Dutra Hotel offers a commendable stay with its combination of strategic location, comfortable accommodations and reliable services. It enjoys a prime spot by the highway, beneficial for travelers who need quick stopovers or are passing through to destinations like Rio de Janeiro or cities in the Paraíba Valley. The hotel's accessibility is highlighted by its proximity to restaurants, markets, gas stations, event venues and work locations, making it ideal for both leisure and business travelers. Despite minor accessibility challenges, the overall convenience and effective service provided by the friendly and helpful staff enhance the guest experience significantly.
The hotel's breakfast receives widespread praise for its variety, taste and overall quality. Guests appreciate the abundant selection, excellent flavor and efficient service in a clean and pleasant environment. Though some minor issues were noted, such as the need for faster replenishment and improved timing, the breakfast experience generally adds significant value to guests' stays.
Rooms at Plaza Dutra Hotel are noted for their spaciousness and cleanliness, providing comfort and practicality for long trips. While basic in nature, the well-maintained rooms and fresh bedding ensure a cozy environment. However, guests might experience noise from the nearby highway and there have been occasional issues with mold and air conditioning.
Cleanliness is a standout feature with rooms and bathrooms frequently lauded for being exceptionally tidy and organized. Housekeeping maintains spotless accommodations, helping to ensure a healthy and welcoming atmosphere.
The staff at Plaza Dutra Hotel significantly elevate the experience with their friendly, attentive and helpful demeanor. Exceptional customer service from employees like Josiel often receives special mention, reflecting the team's dedication to guest satisfaction.
The parking facility, despite undergoing construction and facing some limitations in space, provides a secure and private environment appreciated by many guests. Nonetheless, visitors should be mindful of the potential for limited availability.
The beds generally offer comfort and clean white sheets, ensuring a positive sleeping experience for most guests, although some have raised concerns about the age and quality of the mattresses and pillows.
As a classic three-star hotel, Plaza Dutra Hotel provides excellent value for money, consistently meeting expectations for cleanliness and maintenance. Its updated rooms and well-kept facilities contribute to a favorable impression, making it a reliable choice for budget-conscious travelers seeking a pleasant, practical and centrally located place to stay.
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