Cabo San Lucas22.90265000,
-109.86754200,
Km 5.5 Carr. Transpeninsular, Colonia Misiones Del Cabo(Show on Map)
8.4
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsSunrock Hotel & Suites garners consistently positive reviews from its guests, especially praised for its prime location, exceptional staff and spacious accommodations. Nestled conveniently between Cabo San Lucas and Cabo San Jose, the hotel provides easy access to essential amenities and stunning views, including the famous Arch Rock formations and picturesque sunsets. The proximity to high-quality shops, local buses and serene environments makes it an ideal base for exploring nearby beaches, the marina and bustling downtown areas.
The rooms at Sunrock are notably spacious and well-equipped, perfect for families or groups of 4-6 people, providing full kitchens and necessary amenities that enhance the guest experience. Cleanliness is a standout feature with daily cleaning services ensuring a pristine and comfortable environment. Although some minor issues in certain specific areas such as outdated furniture and occasional maintenance distractions are noted, the overall sentiment remains highly positive.
The staff is frequently highlighted for their friendliness and attentiveness, enhancing the overall hospitality experience. Specific mentions of employees and the overall efficiency of the maid service further emphasize the excellent service provided. The large, comfortable beds contribute to a good night's rest, even though there are occasional variations in individual preferences regarding mattress firmness.
Despite some criticisms of the Wi-Fi connectivity, which many guests feel needs significant improvement, other amenities such as the various pools are well-regarded. Guests appreciate the lack of overcrowding, stunning views from the pool area and the family-friendly atmosphere that adds to the hotel's appeal. Minor issues with pool cleanliness and furniture do not overshadow the overall positive feedback.
Sunrock Hotel & Suites stands out as an excellent choice for travelers seeking a picturesque, tranquil and comfortable stay with a good quality-price ratio, making it particularly attractive for families and groups. Show more
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Categories
3-Star Hotel
This hotel is located near a private beach and offers comfortable suites. Select rooms include a patio and balcony and guests can enjoy coffee/tea makers, and a fridge. It is well-suited for travelers seeking a relaxing stay with easy access to the beach.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Two Bedroom CondoThe spacious apartment features 2 bedrooms and 2 bathrooms with a shower and free toiletries. The kitchenette is equipped with a refrigerator, a microwave and a toaster. The air-conditioned apartment provides a flat-screen TV, a coffee machine, a seating area and a wardrobe. The unit offers 3 beds.
Two Bedroom Condo with Ocean ViewThis spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. A kitchenette fitted with a refrigerator, a microwave and a toaster is available for cooking and storing food. Boasting a balcony with sea views, this apartment also features air conditioning and a flat-screen TV. The unit has 3 beds.
SuiteThis spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the kitchenette, guests will find a refrigerator, a microwave and a toaster. The suite offers air conditioning, a coffee machine, a seating area, a wardrobe and a flat-screen TV. The unit offers 3 beds.
Suite Ocean ViewThis spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. A kitchenette fitted with a refrigerator, a microwave and a toaster is available for cooking and storing food. Boasting a balcony with sea views, this suite also offers air conditioning and a flat-screen TV. The unit has 3 beds.
Guest Reviews
8.4
Very Good
Location
The Sunrock Hotel & Suites boasts an enviable location that receives high praise from its guests. Nestled conveniently between Cabo San Lucas and Cabo San Jose, it offers guests the best of both worlds: proximity to essential amenities and breathtaking views. The vistas, particularly of the famous Arch Rock formations, sunsets and the cityscape, are frequently highlighted as outstanding.
Guests appreciate the hotel's situation within the high-quality hotel zone of Cabo San Lucas with a supermarket right in front and easy access to local buses, making it convenient for shopping trips or beach outings. Despite not being in the central hub, the serene environment and panoramic views more than make up for it. For those with a car, the hotel's location is ideal for exploring nearby beaches, the marina and the bustling downtown area.
The spacious and clean accommodations further enhance the stay with the added benefit of tranquility away from the main road. Whether planning a fishing trip or simply looking for a picturesque setting, Sunrock Hotel & Suites offers a great balance of scenic beauty and convenient access to Cabo's attractions. The staff's friendliness and the quality-price ratio also contribute positively to the overall experience. While there are minor issues such as outdated living room furniture and small stoves that could use improvement, the location and views are widely regarded as the hotel's standout features.
Rooms
Sunrock Hotel & Suites offers guests an exceptional stay with its notably spacious accommodations. The apartments and suites are large, well-appointed and ideal for families or groups with enough room for 4-6 people. Many units feature stunning ocean views, which guests describe as spectacular.
The rooms are comfortable and well-equipped with all necessary amenities, including full kitchens and ample cooking utensils, making it convenient for preparing meals. Cleanliness is a highlight, noted by the well-maintained rooms and bathrooms stocked with plenty of towels.
Guests appreciate the beautiful and comfortable interiors, from the big, cozy beds to the privacy afforded by the layout. The staff’s friendliness and the hotel's proximity to the beach and local supermarkets, like Fresco, add to the convenience and appeal of the stay.
The combination of excellent service, spacious facilities and beautiful views at an excellent price makes Sunrock Hotel & Suites a desirable choice for travelers seeking comfort in a scenic location.
Beds
At Sunrock Hotel & Suites, guest reviews consistently highlight the comfort of the beds as a key feature. Many reviewers mention that the beds are very comfortable with several noting them as super comfortable. The beds are also described as large and provide good support for a sound sleep. However, there are a few mixed opinions with some guests finding the mattresses either a bit hard or too soft. Despite these occasional remarks, the overall consensus points to a generally positive experience regarding the bedding at this hotel.
Cleanliness
Sunrock Hotel & Suites receives plentiful praise regarding its cleanliness, highlighting various aspects across its facilities. Guests frequently remark on the immaculate, secure and well-maintained environment, emphasizing the daily cleaning service which ensures that everything remains pristine. The rooms and apartments are widely noted as being very clean and comfortable, contributing significantly to the overall positive experience of staying at the hotel.
However, not every review is entirely glowing. Some guests pointed out specific areas where the cleanliness could be improved, such as occasional issues with unclean sheets, clogged bathrooms and a few dead cockroaches. Furthermore, there are mentions of an unpleasant smell and some maintenance issues with furniture.
Despite these criticisms, many visitors commend the hotel's overall efforts to maintain a clean and welcoming atmosphere. The facilities, including the pool and kitchen areas, are frequently described as being very clean. The scenic views and well-equipped rooms further enhance the guest experience, making Sunrock Hotel & Suites a pleasing and reliable choice for travelers seeking comfort and a clean environment during their stay.
Staff
Sunrock Hotel & Suites boasts an excellent team of staff that consistently receives high praise for their friendliness and attentiveness. Guests frequently highlight the accommodating and very friendly nature of the staff across all departments, from the outdoor area and room cleaning to the restaurant and reception services. Specific mentions of employees like Gabriel M. and Gerardo underscore the personalized and kind service guests experience. The maid service is notably efficient with daily room cleaning being a consistent point of appreciation. While most staff members are described as friendly, helpful and attentive, there are occasional remarks about less favorable interactions at the reception. Nevertheless, the overall sentiment toward the staff at Sunrock Hotel & Suites is overwhelmingly positive with guests valuing the great customer service and the staff's genuine efforts to make their stay pleasant.
Wi-Fi
Despite its charm and other attractive amenities, Sunrock Hotel & Suites has room for improvement in the area of Wi-Fi connectivity. Many guests have pointed out that the Wi-Fi was not functioning properly during their stays. Issues ranged from slow and unstable connections to the complete absence of Wi-Fi service, particularly in certain buildings and for specific devices, such as Apple products. Some visitors experienced weak or spotty coverage throughout the day while trying to connect multiple devices. The hotel management has yet to effectively address these connectivity challenges, making reliable internet access a notable downside of the stay.
Pool
Sunrock Hotel & Suites boasts several pools, ensuring guests never experience overcrowding. Many reviewers highlighted the stunning views from the pool area and appreciated being able to swim until 11:00 p.m. with a spectacular view of the arches. Children find the pool excellent for fun and relaxation, making it a valuable amenity for families. Each building has its own pool, generally kept in good condition and comfortable for guests. However, there are some concerns regarding cleanliness and maintenance; a few guests found their assigned pools dirty and the water unheated. Despite some issues with pool furniture and cleanliness in specific instances, the overall pool experience at Sunrock Hotel & Suites is positively regarded for its convenience, comfort and views.
Family
Sunrock Hotel & Suites shines as an excellent choice for a family trip, boasting a very quiet family atmosphere that is perfect for group outings. The hotel is ideal for groups, making it an excellent option whether traveling with friends or family. With its privileged location, it caters exceptionally well to families. Especially suited for a family of four or more, the spacious apartments provide everything needed for a pleasant stay. Overall, Sunrock Hotel & Suites comes highly recommended for families planning a relaxed and comfortable escape.
Yes, Sunrock Hotel & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sunrock Hotel & Suites.
No, Sunrock Hotel & Suites doesn't allow dogs.
Yes, parking facilities are available at Sunrock Hotel & Suites.