Riu Santa Fe - All Inclusive
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Summary of reviewsRiu Santa Fe - All Inclusive enjoys a stellar reputation primarily due to its exceptional location, superb amenities and attentive staff. Nestled in a picturesque area of Cabo San Lucas, the resort offers breathtaking ocean views and convenient beach access, making it a preferred destination for those seeking relaxation and scenic beauty. Its proximity to the marina and downtown Los Cabos allows for easy excursions and local exploration, adding to the overall allure.
Guests commend the breakfast for its variety and freshness, featuring a range of delicious options including fresh fruits, pastries and both Mexican and American dishes. The service provided by the friendly waiters further enhances the dining experience. The dinner options receive praise too, particularly highlighting the French restaurant and steakhouse. The themed restaurants and buffets are known for their quality and diverse selection, catering to various culinary preferences.
The rooms at Riu Santa Fe are frequently highlighted for being clean, spacious and comfortable with modern amenities and beautiful ocean or pool views. Positive reviews underline the rooms' suitability for families and the helpfulness of the cleaning staff. However, some guests noted issues related to maintenance and noise, which slightly detracted from the experience.
Cleanliness across the resort gets consistent praise with the staff's dedication to maintaining a spotless environment frequently mentioned. The pool areas with numerous options including infinity pools and dedicated kids' areas, are particularly appreciated for their vibrancy and enjoyable atmosphere, although some improvements in cleanliness and temperature consistency are noted.
The staff's friendliness and helpfulness significantly contribute to the resort's appeal with many employees receiving individual accolades for their exceptional service. However, there are occasional reports of unhelpful behavior, particularly at the front desk.
The resort’s wifi receives mixed reviews with some guests experiencing strong connectivity in common areas but encountering issues in their rooms. The spa and gym facilities also receive divided feedback with the spa generally praised for its treatments but noted for some facility shortcomings and the gym described as clean but needing equipment updates.
The beachfront access is highly rated for its beauty and cleanliness, though swimming is often unsafe due to strong currents. Nonetheless, the beach offers stunning views and a relaxing escape.
Parking at Riu Santa Fe is ample and convenient, although external taxi and Uber access is restricted, which poses some logistical challenges.
Overall, the Riu Santa Fe - All Inclusive stands out as a well-located, clean and accommodating resort with a strong variety of dining options, beautiful pools and a scenic beachfront, ensuring a memorable stay for its guests.
Categories
Guests commend the breakfast for its variety and freshness, featuring a range of delicious options including fresh fruits, pastries and both Mexican and American dishes. The service provided by the friendly waiters further enhances the dining experience. The dinner options receive praise too, particularly highlighting the French restaurant and steakhouse. The themed restaurants and buffets are known for their quality and diverse selection, catering to various culinary preferences.
The rooms at Riu Santa Fe are frequently highlighted for being clean, spacious and comfortable with modern amenities and beautiful ocean or pool views. Positive reviews underline the rooms' suitability for families and the helpfulness of the cleaning staff. However, some guests noted issues related to maintenance and noise, which slightly detracted from the experience.
Cleanliness across the resort gets consistent praise with the staff's dedication to maintaining a spotless environment frequently mentioned. The pool areas with numerous options including infinity pools and dedicated kids' areas, are particularly appreciated for their vibrancy and enjoyable atmosphere, although some improvements in cleanliness and temperature consistency are noted.
The staff's friendliness and helpfulness significantly contribute to the resort's appeal with many employees receiving individual accolades for their exceptional service. However, there are occasional reports of unhelpful behavior, particularly at the front desk.
The resort’s wifi receives mixed reviews with some guests experiencing strong connectivity in common areas but encountering issues in their rooms. The spa and gym facilities also receive divided feedback with the spa generally praised for its treatments but noted for some facility shortcomings and the gym described as clean but needing equipment updates.
The beachfront access is highly rated for its beauty and cleanliness, though swimming is often unsafe due to strong currents. Nonetheless, the beach offers stunning views and a relaxing escape.
Parking at Riu Santa Fe is ample and convenient, although external taxi and Uber access is restricted, which poses some logistical challenges.
Overall, the Riu Santa Fe - All Inclusive stands out as a well-located, clean and accommodating resort with a strong variety of dining options, beautiful pools and a scenic beachfront, ensuring a memorable stay for its guests.
Family Friendly Resort
The resort has a children's water park and splash water world. The pools were great and the views were gorgeous. There were child friendly options for food and activities.
Resort with Parking
Riu Santa Fe is a large all-inclusive resort known for accommodating many guests, indicating the presence of significant parking areas.
Resort with All Inclusive Packages
This large all-inclusive resort offers a wide range of amenities and activities suitable for families and groups. It features multiple pools, restaurants, bars, and entertainment options, providing a lively and affordable vacation experience.
Resort with Children's Pool
This hotel offers two distinct water park areas: 'Splash Water World' with intense slides for guests aged 12 and up, and a separate children's water park featuring multiple slides of varying heights, including tiny slides for very young children, and water-dumping buckets.
Luxury Resort
Resort near Golf Courses
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Romantic Resort
Resort with Swimming Pool
Children's Pool Pool Water Slide Water Park Outdoor Pool
Accessible Resort
Resort with Gym
5-Star Resort
Resort with Outdoor Pool
Resort with Water Park
Resort with Pool Water Slide
Guest Reviews
The Riu Santa Fe All-Inclusive Resort boasts an exceptional location that delights its guests. Situated in a picturesque and stunningly beautiful area, the hotel offers incredible views of the ocean and the iconic arch of Cabo San Lucas. The beachfront access and close proximity to the marina provide easy opportunities for engaging in various activities, from sightseeing to tours and other excursions.
The convenience of its position, less than a 10-minute ride to downtown Los Cabos and with easy access to Walmart and Costco, adds to its allure. The resort is well suited for both leisurely strolls to the marina and short cab rides to different parts of town. The ease of getting a taco or shuttle bus further enhances the convenience for guests.
Additionally, the direct beach access via the pool area offers stunning views, making it a prime spot for relaxation. The hotel's proximity to Medano Beach and the marina enriches the experience, allowing guests to appreciate the spectacular surroundings. Whether enjoying the varied restaurants, infinity pool or simply taking in the beautiful view from the hotel, the location of Riu Santa Fe is frequently highlighted as a significant asset contributing to an unforgettable stay in Cabo San Lucas.
The breakfast experience at Riu Santa Fe - All Inclusive receives generally positive feedback from guests, highlighting the freshness and variety of options. Many visitors appreciated the delicious and varied selection, citing the abundance of fresh fruit, pastries and both Mexican and American dishes. Guests often commended the breakfast buffet for its quality and the excellent service provided by friendly waiters. Specific praises were given for the fresh juices and the divine breakfast at El Torrote.
Despite the mostly favorable reviews, some guests felt that the breakfast selection could become monotonous with limited variety and frequent repetition of certain items like eggs, pancakes and chilaquiles. A few reviews mentioned that some of the juices were from concentrate and overly sweet and occasional concerns about the cleanliness of tables and the hectic environment during peak times were noted.
Overall, the breakfast at Riu Santa Fe is well-regarded for its good quality, variety and excellent service with a few areas noted for potential improvement.
Riu Santa Fe - All Inclusive offers a wide array of dining options that cater to diverse tastes. Many guests highlight the impressive variety of restaurants with particular praise for the French restaurant and the Steak House. The themed restaurants and buffets often leave guests delighted with the quality and variety of food, making it a staple experience of their stay. Numerous positive remarks emphasize the excellent quality of meals, ranging from lunch to dinner and the ample choices available to satisfy various culinary preferences.
The buffet, in particular, garners appreciation for its sumptuous spread, although some guests note it lacks variety and can become repetitive over time. Specialty restaurants generally receive high marks, though there are occasional complaints about difficulty securing reservations and extended wait times. Mexican and steakhouse options seem popular, yet the high demand can sometimes leave guests without a chance to try them.
Despite the many accolades, there are mixed reviews on certain aspects. Some guests report issues with the availability of fresh juices or hot tea outside of primary meal times and a few express disappointment with the quality of certain dishes, citing bland taste or subpar ingredients. Vegan and vegetarian options also appear limited with some concern over cross-contamination at the buffets.
The overall dining experience at Riu Santa Fe broadly strikes a positive chord with the variety and quality bringing many guests back. However, a few areas for improvement remain, such as better reservation systems for specialty restaurants and broader menu diversity to cater to all dietary needs.
The rooms at Riu Santa Fe - All Inclusive have a mix of features with many positive attributes highlighted by guests. Many reviews praised the rooms for being very clean, spacious and comfortable with modern touches and excellent air conditioning. The ocean view rooms and those overlooking the pool were particularly appreciated for their beautiful vistas. Guests also found the rooms to be well-stocked and recently renovated, which added to the overall positive experience.
Comfort and space seemed to be consistent themes with rooms described as large enough for families of four and equipped with comfortable beds. The convenience of amenities such as included toiletries and in-room liquor was noted, along with the room service and cleaning staff, who were often mentioned for their excellent and helpful service.
However, there were several areas of concern. Some rooms suffered from maintenance issues like broken air conditioning, leaks and strange noises from the plumbing. The lack of elevators in certain buildings created challenges for guests with heavy luggage or strollers. Noise was also a recurring issue with some rooms being too close to the party zones and having thin walls that allowed sound from the hallways and outside to filter through.
While many guests did enjoy their spacious, well-lit and clean rooms, others experienced problems with mold, humidity and unpleasant smells. There were also complaints about old and uncomfortable mattresses, outdated facilities and incomplete cleaning on occasion.
Overall, while the Riu Santa Fe offers comfortable, spacious and well-appointed rooms with some fantastic views, a few guests faced challenges related to maintenance, noise and occasional lapses in cleanliness.
Guest reviews of the beds at Riu Santa Fe - All Inclusive show a mix of positive and negative feedback. Many guests found the beds to be comfortable with some highlighting great pillow quality and the advantage of fast room service. However, a significant portion of the reviews reflected dissatisfaction with many guests describing the mattresses as old, hard or uncomfortable. Some guests noted issues with pillows being lumpy or thin and others felt the bedding quality was subpar with occasional reports of dirty sheets and linens. A recurring concern was the use of twin beds pushed together instead of a proper large bed, which was particularly problematic for couples and larger groups. Overall, while some visitors slept well, many others felt the beds and bedding quality needed improvement to meet their expectations.
Riu Santa Fe - All Inclusive is generally commended for its cleanliness. The facilities, rooms and overall property are often described as very clean, well-kept and immaculate. Guests frequently note the staff’s dedication to maintaining cleanliness with continuous cleaning observed throughout the day. The pools and grounds are also highlighted as consistently clean, contributing to a comfortable and pleasant atmosphere.
Despite many positive reviews, there are some criticisms. The cleanliness of the buffet areas and certain general areas, including the pool and lounging areas, occasionally fall short with mentions of birds, flies and dirty conditions. Additionally, there were a few reports of rooms not being cleaned to guests' expectations, including issues with dirty dishes and lingering smells.
In summary, while Riu Santa Fe maintains a high standard of cleanliness in most areas, there are sporadic lapses that could benefit from more attention, especially in high-traffic and dining areas. Overall, the resort is praised as a clean and comfortable destination.
The staff at Riu Santa Fe - All Inclusive receive a significant amount of positive feedback for their attentiveness, respectfulness and friendly demeanor. Guests frequently describe the staff as helpful, polite and accommodating. Standout mentions include Connie, Randy, Osvaldo, Perla and Miguel, who contributed to a memorable stay. The service provided by the hotel staff, including bartenders, waiters and receptionists, is often highlighted as amazing and excellent. Reviews also commend the entertainment crew and Riu Land girls for their impressive performances.
However, there are some inconsistencies. A few guests encountered unhelpful or rude behavior, particularly at the front desk and from some managers. Reviews mention that some staff members could improve their service mindedness and customer service skills. Despite these occasional negative experiences, the majority of feedback underlines a generally positive impression of friendly, attentive and welcoming staff who strive to ensure a pleasant stay for guests.
Riu Santa Fe - All Inclusive offers a mixed experience when it comes to internet connectivity. While some guests found the wifi to be good and had no complaints about its quality, others reported significant issues. Many experienced intermittent connections with wifi working best in the lobby or bar areas but failing in the rooms. Several mentioned that the Wi-Fi service was particularly unreliable during storms and some noted that there was no free wifi available. In some cases, the wifi did not work at all, or only allowed one device to connect, leading to repeated frustrations. Despite these connectivity challenges, guests appreciated the constant availability of drinks, contributing to an overall enjoyable stay.
The Spa at Riu Santa Fe - All Inclusive receives a mix of feedback with many guests highlighting its positive aspects. Visitors generally enjoy the massages, describing them as great and the spa treatments as wonderful. Many guests were clearly wowed by the spa experience and felt the services provided were excellent, contributing to an overall enjoyable spa visit.
However, there are noted areas for improvement. Some guests mention that the spa facilities could be substandard and that the value for money might not always meet expectations. Additionally, issues such as the lack of lockers for certain services and occasional poor staff performance are highlighted, which affected some guests' experiences negatively.
Despite these drawbacks, the overall sentiment suggests that the spa offers good services and a pleasant experience for most visitors.
The gym at Riu Santa Fe - All Inclusive receives mixed feedback from guests. Positive comments highlight that the gym is well-stocked, very clean and decent with several reviewers calling it great. However, some guests express dissatisfaction, noting issues like broken equipment, a need for updating and generally poor facilities. There are also suggestions to extend the gym's hours to midnight. Although some found the gym disappointing, others were pleased with its cleanliness and available equipment.
Riu Santa Fe - All Inclusive boasts an impressive array of swimming pools, offering something for everyone. The beautiful and spacious pool areas include numerous options such as infinity pools with stunning beach views and dedicated adults-only and kids' pools complete with fun water slides and a kids' water park. The swim-up bars are a hit, providing a convenient and enjoyable experience. Guests appreciate the vibrant pool parties which add to the lively atmosphere, complemented by nighttime shows and themed parties.
However, the pool cleanliness received mixed reviews. At peak times, some pools were reported to be dirty and the water temperature varied from being too warm to uncomfortably cold. Despite this, the general consensus highlights the many well-maintained pools and the picturesque settings that enhance the overall resort experience. The various pools cater well to families and young adults alike, ensuring plenty of space and entertainment for both. Although closing times for the pools and the occasional overcrowding could be improved, the fantastic pool services and amenities truly stand out.
Located right on the beach, the Riu Santa Fe offers stunning views and beautiful beachfront access that guests have frequently praised. The beach area is described as big, pretty and impeccably clean, providing a fantastic overall experience with lovely ocean panoramas and a relaxing atmosphere. The resort itself, coupled with beachfront pools and direct access to the shore, enhances the picturesque setting and the enjoyment of the scenery.
However, the beach is marked by strong currents, steep wave inclinations and frequent red-flag warnings, making it a high-risk area unsuitable for swimming. Despite these conditions, guests still appreciate the beauty of the beach and the convenience of accessing it directly from the property. The presence of numerous vendors may be a downside for some and there are limited loungers or umbrellas available on the beach itself.
Overall, while swimming in the ocean may be off-limits due to safety concerns, the aesthetic appeal and beachfront enjoyment offered by the Riu Santa Fe remain notable highlights among visitors.
The parking at Riu Santa Fe - All Inclusive generally receives favorable remarks from guests. There is plenty of room for parking with no reported issues and many have found the parking setup to be nice and sufficient. The large parking expanse accommodates cars well, allowing guests to use their vehicles daily for outings like lunch or shopping trips. Despite this availability of parking, some challenges arise with transportation services such as Ubers or external taxis, which are not allowed to pick up passengers directly inside the resort. Guests mentioned having to walk out of the hotel to catch an Uber and the hotel taxi service tends to be expensive. Overall, parking is convenient, though the policy on ride-sharing services may require some extra steps for those who prefer this mode of transport.
Riu Santa Fe in Cabo San Lucas offers a family-friendly environment, ideal for those planning a vacation with children. Its appeal lies in the numerous entertainment activities, water parks and kids' slides, making it a great destination for family fun. The water park, in particular, stands out as a highlight, providing hours of enjoyment for the little ones.
Families can also appreciate the inviting and spacious areas, as well as a good selection of pools, including one specifically designed for small children. The family-oriented atmosphere and variety of activities available for all age groups contribute to its reputation as a good choice for families looking to relax by the pool and enjoy on-site amenities without venturing out.
However, some reviews note that the environment can sometimes be more adult-oriented and the hotel lacks a daycare service for children. While there are kids' food options, they may be somewhat limited and the kids' club did not meet everyone's expectations. Additionally, the noise level can sometimes be too loud for families with babies or young children.
Despite these minor issues, many guests have had excellent family vacations at the Riu Santa Fe, praising the accommodating staff, family-oriented activities and spacious rooms, which are well-suited for families of four. It remains a highly recommended family resort for those seeking a fun and relaxing vacation spot with plenty of entertainment for kids.
Riu Santa Fe - All Inclusive offers access to local golf courses that are highly appreciated by guests. Reviewers highlight the beautiful golf course with lovely views, making it a great golfing opportunity for enthusiasts. While some mention the nearby courses, it's noted that the space for golf directly at the hotel is limited and the courses can become overcrowded at times. However, the general sentiment remains positive regarding the scenic and enjoyable golfing experience available in the vicinity.
The Riu Santa Fe - All Inclusive hotel garners a mix of reviews with many guests highlighting the incredible experience and exceptional service they received. The hotel’s facilities and animation team, along with its captivating shows, are often praised, contributing to an enjoyable stay. Visitors frequently commend the hotel's excellent customer service, describing it as superb and highly recommended. The pool area, in particular, receives five-star mentions for its quality and ambiance.
However, some guests feel the hotel falls short of five-star standards, specifically in terms of cleanliness and amenities, which they believe do not align with what is expected from a luxury resort. While some rave about a proper five-star experience and hospitality, others note that their expectations for a five-star hotel were not fully met. This mixed sentiment suggests that while many aspects of the hotel are commendable, there are areas where improvements could elevate the overall guest experience.
Riu Santa Fe - All Inclusive offers a well-rounded vacation experience that appeals to guests of all ages, making it a great option for family vacations. The all-inclusive package ensures that you get good value for your money with everything included in the price from food and drinks to amenities and services. Guests have highlighted the completeness of the all-inclusive experience, some even calling it one of the best they've had.
The resort’s large facilities include numerous pools and clean, well-maintained rooms, contributing to an enjoyable stay. The variety of drinks and the complimentary mini-bar in rooms are particularly appreciated. The food, however, receives mixed reviews. While breakfast is noted for its consistency and the buffet offers a wide range of choices, some guests find the quality could be improved, especially at the buffet and some on-site restaurants.
For families, the all-inclusive convenience means kids don't have to worry about their meals and drinks. The property also offers a host of amenities, making it easy for guests to relax and enjoy their vacation without needing to leave the resort grounds. Despite some feedback on the food quality, the overall consensus is that Riu Santa Fe offers a decent all-inclusive experience at an affordable price, meeting or even exceeding expectations for many.
Riu Santa Fe - All Inclusive offers a mixed experience in terms of accessibility for guests with disabilities. On the positive side, the hotel is noted for its easy access with facilities such as ramps and elevators available in some areas, making it accessible for many visitors. However, there is a significant lack of elevators in most buildings, presenting challenges for guests who need to navigate stairs, especially those with rooms located on the upper floors. This can be particularly inconvenient for carrying luggage. Additionally, there is limited transportation support for elderly or disabled adults. While some areas are easily accessible, the overall accessibility remains an issue with not enough ramps and poor accommodations for those with disabilities, making it less suitable for elderly or disabled individuals.
The outdoor pool area at Riu Santa Fe - All Inclusive receives high praise from its guests. The spacious surroundings cater to a variety of preferences with multiple well-maintained pools, including impressive swim-up bars and clean infinity pools overlooking the beach. Families appreciate the activities for kids, while adults can enjoy the fun seating at the bar and nighttime entertainment, including shows. Overall, the combination of scenic views, cleanliness and ample space makes the pool area a standout feature for visitors. Some guests noted a preference for heated pools, but the existing facilities still left a positive impression.
Riu Santa Fe - All Inclusive in Cabo San Lucas proves to be an exceptional choice for those celebrating special milestones, particularly for honeymooners. The property has won admiration for its stunning ocean view rooms, making it a top pick for romantic getaways. Guests have chosen the hotel to celebrate significant life events, including their 35th wedding anniversary and weddings and have consistently suggested it for honeymoons. However, some reviews pointed out that specific honeymoon details might not always be thoroughly addressed. Nevertheless, previous visitors frequently describe their experiences with phrases like "I loved it" and deem it "perfect for honeymoon," highlighting the overall satisfaction among those commemorating their special occasions at Riu Santa Fe.
The Riu Santa Fe - All Inclusive offers an impressive blend of luxury and comfort, immersing guests in an atmosphere marked by luxurious decor and a consistent luxury ambiance. While it may not align perfectly with traditional 5-star standards, it surprises many with unexpected luxury that delights its visitors. The hotel's expansive property enhances the overall experience, combining luxury service and clean accommodations to ensure a seamless stay. Though it operates at a higher price point, it justifies the expense by providing an environment that prioritizes both luxury and comfort, appealing to those seeking an upscale getaway.
The Riu Santa Fe - All Inclusive offers a romantic atmosphere ideal for special occasions such as honeymoons, anniversaries and romantic getaways. Guests appreciated the cozy romantic vibe and the superb efforts made by the staff, such as thoughtful towel decorations for anniversaries. The location is praised for its romantic setting and beautiful views, making it perfect for a romantic weekend. A romantic beach dinner adds to the charm, creating a memorable experience for couples. While a few reviews indicated that the stay was not particularly romantic, the overall sentiment reflects a romantic environment.
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Location
The convenience of its position, less than a 10-minute ride to downtown Los Cabos and with easy access to Walmart and Costco, adds to its allure. The resort is well suited for both leisurely strolls to the marina and short cab rides to different parts of town. The ease of getting a taco or shuttle bus further enhances the convenience for guests.
Additionally, the direct beach access via the pool area offers stunning views, making it a prime spot for relaxation. The hotel's proximity to Medano Beach and the marina enriches the experience, allowing guests to appreciate the spectacular surroundings. Whether enjoying the varied restaurants, infinity pool or simply taking in the beautiful view from the hotel, the location of Riu Santa Fe is frequently highlighted as a significant asset contributing to an unforgettable stay in Cabo San Lucas.
Breakfast
Despite the mostly favorable reviews, some guests felt that the breakfast selection could become monotonous with limited variety and frequent repetition of certain items like eggs, pancakes and chilaquiles. A few reviews mentioned that some of the juices were from concentrate and overly sweet and occasional concerns about the cleanliness of tables and the hectic environment during peak times were noted.
Overall, the breakfast at Riu Santa Fe is well-regarded for its good quality, variety and excellent service with a few areas noted for potential improvement.
Dinner
The buffet, in particular, garners appreciation for its sumptuous spread, although some guests note it lacks variety and can become repetitive over time. Specialty restaurants generally receive high marks, though there are occasional complaints about difficulty securing reservations and extended wait times. Mexican and steakhouse options seem popular, yet the high demand can sometimes leave guests without a chance to try them.
Despite the many accolades, there are mixed reviews on certain aspects. Some guests report issues with the availability of fresh juices or hot tea outside of primary meal times and a few express disappointment with the quality of certain dishes, citing bland taste or subpar ingredients. Vegan and vegetarian options also appear limited with some concern over cross-contamination at the buffets.
The overall dining experience at Riu Santa Fe broadly strikes a positive chord with the variety and quality bringing many guests back. However, a few areas for improvement remain, such as better reservation systems for specialty restaurants and broader menu diversity to cater to all dietary needs.
Rooms
Comfort and space seemed to be consistent themes with rooms described as large enough for families of four and equipped with comfortable beds. The convenience of amenities such as included toiletries and in-room liquor was noted, along with the room service and cleaning staff, who were often mentioned for their excellent and helpful service.
However, there were several areas of concern. Some rooms suffered from maintenance issues like broken air conditioning, leaks and strange noises from the plumbing. The lack of elevators in certain buildings created challenges for guests with heavy luggage or strollers. Noise was also a recurring issue with some rooms being too close to the party zones and having thin walls that allowed sound from the hallways and outside to filter through.
While many guests did enjoy their spacious, well-lit and clean rooms, others experienced problems with mold, humidity and unpleasant smells. There were also complaints about old and uncomfortable mattresses, outdated facilities and incomplete cleaning on occasion.
Overall, while the Riu Santa Fe offers comfortable, spacious and well-appointed rooms with some fantastic views, a few guests faced challenges related to maintenance, noise and occasional lapses in cleanliness.
Beds
Cleanliness
Despite many positive reviews, there are some criticisms. The cleanliness of the buffet areas and certain general areas, including the pool and lounging areas, occasionally fall short with mentions of birds, flies and dirty conditions. Additionally, there were a few reports of rooms not being cleaned to guests' expectations, including issues with dirty dishes and lingering smells.
In summary, while Riu Santa Fe maintains a high standard of cleanliness in most areas, there are sporadic lapses that could benefit from more attention, especially in high-traffic and dining areas. Overall, the resort is praised as a clean and comfortable destination.
Staff
However, there are some inconsistencies. A few guests encountered unhelpful or rude behavior, particularly at the front desk and from some managers. Reviews mention that some staff members could improve their service mindedness and customer service skills. Despite these occasional negative experiences, the majority of feedback underlines a generally positive impression of friendly, attentive and welcoming staff who strive to ensure a pleasant stay for guests.
Wi-Fi
Spa
However, there are noted areas for improvement. Some guests mention that the spa facilities could be substandard and that the value for money might not always meet expectations. Additionally, issues such as the lack of lockers for certain services and occasional poor staff performance are highlighted, which affected some guests' experiences negatively.
Despite these drawbacks, the overall sentiment suggests that the spa offers good services and a pleasant experience for most visitors.
Gym
Pool
However, the pool cleanliness received mixed reviews. At peak times, some pools were reported to be dirty and the water temperature varied from being too warm to uncomfortably cold. Despite this, the general consensus highlights the many well-maintained pools and the picturesque settings that enhance the overall resort experience. The various pools cater well to families and young adults alike, ensuring plenty of space and entertainment for both. Although closing times for the pools and the occasional overcrowding could be improved, the fantastic pool services and amenities truly stand out.
Beach
However, the beach is marked by strong currents, steep wave inclinations and frequent red-flag warnings, making it a high-risk area unsuitable for swimming. Despite these conditions, guests still appreciate the beauty of the beach and the convenience of accessing it directly from the property. The presence of numerous vendors may be a downside for some and there are limited loungers or umbrellas available on the beach itself.
Overall, while swimming in the ocean may be off-limits due to safety concerns, the aesthetic appeal and beachfront enjoyment offered by the Riu Santa Fe remain notable highlights among visitors.
Parking
Family
Families can also appreciate the inviting and spacious areas, as well as a good selection of pools, including one specifically designed for small children. The family-oriented atmosphere and variety of activities available for all age groups contribute to its reputation as a good choice for families looking to relax by the pool and enjoy on-site amenities without venturing out.
However, some reviews note that the environment can sometimes be more adult-oriented and the hotel lacks a daycare service for children. While there are kids' food options, they may be somewhat limited and the kids' club did not meet everyone's expectations. Additionally, the noise level can sometimes be too loud for families with babies or young children.
Despite these minor issues, many guests have had excellent family vacations at the Riu Santa Fe, praising the accommodating staff, family-oriented activities and spacious rooms, which are well-suited for families of four. It remains a highly recommended family resort for those seeking a fun and relaxing vacation spot with plenty of entertainment for kids.
Golf
5 Star
However, some guests feel the hotel falls short of five-star standards, specifically in terms of cleanliness and amenities, which they believe do not align with what is expected from a luxury resort. While some rave about a proper five-star experience and hospitality, others note that their expectations for a five-star hotel were not fully met. This mixed sentiment suggests that while many aspects of the hotel are commendable, there are areas where improvements could elevate the overall guest experience.
All-Inclusive Packages
The resort’s large facilities include numerous pools and clean, well-maintained rooms, contributing to an enjoyable stay. The variety of drinks and the complimentary mini-bar in rooms are particularly appreciated. The food, however, receives mixed reviews. While breakfast is noted for its consistency and the buffet offers a wide range of choices, some guests find the quality could be improved, especially at the buffet and some on-site restaurants.
For families, the all-inclusive convenience means kids don't have to worry about their meals and drinks. The property also offers a host of amenities, making it easy for guests to relax and enjoy their vacation without needing to leave the resort grounds. Despite some feedback on the food quality, the overall consensus is that Riu Santa Fe offers a decent all-inclusive experience at an affordable price, meeting or even exceeding expectations for many.
Accessible
Outdoor Pool
Honeymoon
Luxury
Romantic
Yes, Riu Santa Fe - All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool, Water Park.
Yes, a spa is available at Riu Santa Fe - All Inclusive.
No, Riu Santa Fe - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Riu Santa Fe - All Inclusive.
Yes, Riu Santa Fe - All Inclusive has a gym.
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