Cabo San Lucas, Camino Viejo a San José Km. 4.5 El Medano Ejidal22.89774,-109.891046(Show on Map)
8.2
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSat, 24 Oct - Sun, 25 Oct24 Oct - 25 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The Riu Palace Cabo San Lucas - All Inclusive is celebrated for its prime location with stunning beach views, making it a perfect spot for an oceanfront experience. Guests appreciate the hotel's impressive beachfront setting, clean and safe environment and easy access to both the beach and downtown Cabo San Lucas. The proximity to local attractions like the marina, nightlife and malls adds to its appeal. Visitors often describe the property as beautiful, well-maintained and equipped with comprehensive amenities such as swimming pools and a SPA, making it ideal for both relaxation and exploration.
The breakfast buffet is a standout feature at Riu Palace, receiving high praise for its extensive and delicious offerings, catering to various tastes including a wide array of Mexican favorites. The quality of the food, particularly at the buffet and specific restaurants like Japanese, French and Krystal, is frequently highlighted, although there are mixed reviews about some specialty dining options. Lunch and dinner options are noted for their freshness and availability with the service enhancing the dining experience overall.
Rooms at Riu Palace are often described as spacious, clean and comfortable with some offering impressive ocean views. Daily housekeeping and restocking of the mini-fridge are appreciated, though there are repeated mentions of outdated furnishings and occasional maintenance issues such as mold odors, air conditioning problems and noise.
Cleanliness is a strong point for the resort with the property and rooms consistently maintained to high standards. The diligent housekeeping staff ensure a spotless and inviting environment, adding to the guest experience.
The staff at Riu Palace are regularly commended for their friendliness, warmth and professionalism, contributing significantly to the welcoming atmosphere of the hotel. Named staff members like Beto, America and Blanca receive special recognition for their dedicated service.
The Wi-Fi service at the resort has mixed reviews with some guests finding it excellent while others report frequent disconnections and slow speeds. Similarly, the spa services are well-regarded for their quality and professional staff, whereas the gym facilities receive more mixed feedback with calls for updates and better equipment.
The pool areas are a major highlight with large, well-maintained pools offering stunning views and space for relaxation. Guests enjoy the poolside service and the variety of pool options, although there are notes about maintenance issues and early closing times. The beach offers breathtaking views and is ideal for lounging, but swimming is often restricted due to rough waters and the lack of shade can be a drawback.
For families, the resort provides a positive experience with family-friendly facilities and organized activities. However, the kids' club could be more engaging for older children. Bed quality receives mixed reviews with some guests finding them comfortable, while others note issues with bed arrangements and comfort levels.
Overall, Riu Palace Cabo San Lucas - All Inclusive is highly recommended for its scenic location, excellent service, cleanliness and range of amenities, making it a desirable destination for both families and solo travelers.
Categories
Beachfront
AI-generatedAn all-inclusive resort located beachfront, offering direct access to the sand. Known for its wide array of amenities, numerous pools, and extensive dining choices.
Pool
AI-generatedThis all-inclusive resort offers a beautiful infinity pool experience. It is known for its stunning views and luxurious amenities.
Infinity Pool
Panoramic View Pool
Pool Lap Lanes
Outdoor Pool
Business
AI-generatedThis hotel has quiet rooms that are conducive to work and relaxation, high-speed internet, and fitness centers.
Accessible
AI-generatedThe hotel has wheelchair accessibility throughout its grounds and offers elevator/lift access.
Rooms with Jacuzzi / Hot-Tub
AI-generatedThis all-inclusive resort in Cabo San Lucas offers stunning views of El Arco and the Sea of Cortez. Some suites feature private jacuzzis, providing a luxurious space to unwind. The resort includes multiple pools, gourmet dining, and a lively entertainment program.
All-Inclusive Packages
AI-generatedCombines elegance with fun, offering spacious suites, large swimming pools, and direct access to the beach. Features themed restaurants catering to different tastes, the RiuLand Kids' Club, and easy access to Cabo's nightlife and shopping.
Outdoor Pool
AI-generatedThis all-inclusive resort features multiple infinity pools that are described as beautiful and breathtaking, offering ample space for guests to swim and relax while enjoying the surroundings.
Panoramic View Pool
AI-generatedLocated in Cabo San Lucas, this all-inclusive resort has multiple pools with views of Medano Beach and El Arco. The lively atmosphere and various dining options make it a popular choice.
Family
AI-generatedRiu Palace Cabo San Lucas is known for a lively atmosphere and various amenities suitable for families. While specific details on kids' clubs or dedicated family programs would need to be verified, Riu resorts generally offer activities and entertainment for all ages.
Free Wi-Fi
Infinity Pool
5 Star
Gym
Beach
Spa
Honeymoon
Luxury
Romantic
Parking
Tennis
Pool Lap Lanes
Check-in - Check-out
Check In:
15:00 - 19:00
Check Out:
06:00 - 12:00
Facilities
Parking
Restaurant
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Tennis court
Fitness centre
Garden
Terrace
Non-smoking rooms
Business centre
Laundry
Facilities for disabled guests
Barber/beauty shop
Breakfast in the room
Free parking
Internet services
Lift
Safety deposit box
Spa & wellness centre
Massage
Children's playground
Table tennis
Hot tub/Jacuzzi
Car hire
Tour desk
Diving
Horse riding
Snorkelling
WiFi
Outdoor pool
Free WiFi
Air conditioning
Designated smoking area
ATM/cash machine on site
Snack bar
Sun terrace
Outdoor pool (all year)
Entertainment staff
Nightclub/DJ
Vending machine (drinks)
Water sport facilities on site
Shared lounge/TV area
Kids' club
Beachfront
Evening entertainment
Daily housekeeping
Parking on site
WiFi available in all areas
Public bath
Wheelchair accessible
Pool bar
Fruits
Coffee house on site
Sun loungers or beach chairs
Sun umbrellas
Outdoor furniture
Beauty services
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Full body massage
Massage chair
Fitness
Fitness classes
Kids' pool
Beach
Themed dinner nights
Live music/performance
Live sport events (broadcast)
Aerobics
24-hour security
Key card access
Security alarm
Smoke alarms
Fire extinguishers
Swimming pool
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
Room Types
Junior SuiteThe double room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The spacious double room offers air conditioning, a minibar, a coffee machine, a seating area and a flat-screen TV with satellite channels.
Double Room with Ocean ViewThe spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Junior Suite Partial Ocean ViewThe spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower.
Junior Suite Ocean ViewThe spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower.
Swim-up Junior Suite Adults Only (18+)Guests will have a special experience as the suite provides a private pool. This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite features a minibar, a coffee machine, a flat-screen TV with satellite channels and a terrace. The unit offers 1 bed.
Suite with Hot Jacuzzi and Ocean ViewThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and bathrobes. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a coffee machine, a seating area as well as sea views. The unit offers 1 bed.
2 Bedroom Junior SuiteThis air-conditioned quadruple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 4 beds.
2 Bedroom Junior Suite Partial Ocean ViewThis air-conditioned quadruple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony.
2 Bedroom Swim-Up Junior Suite + 18 YRSThis quadruple room's standout feature is the private pool. This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 4 beds.
Guest Reviews
8.2
Very Good
Review Summaries
Summarized by AI
Location
The Riu Palace Cabo San Lucas - All Inclusive enjoys a prime location with stunning beach views, making it a perfect spot for an oceanfront experience. Guests frequently praise the hotel's impressive beachfront setting, which provides easy access to both the beach and downtown Cabo San Lucas, often reachable within a short taxi ride. The property stands out for its cleanliness, safety and outstanding amenities, including swimming pools and a SPA, all enveloped in a visually appealing and classy environment.
Many reviews highlight the exceptional views of Medano Beach and iconic rock formations like the arch, enhancing the overall beauty of the location. The resort's proximity to local attractions such as the marina, nightlife, malls and flea markets adds to its convenience without compromising privacy.
The combination of ideal location, friendly staff and comprehensive amenities like food and drinks options creates a well-rounded and enjoyable stay for families and solo travelers alike. The property is frequently described as beautiful with well-maintained facilities, making it an excellent choice for visitors looking to balance relaxation and exploration in Cabo San Lucas.
Breakfast
The breakfast experience at 'Riu Palace Cabo San Lucas - All Inclusive' garners high praise from guests, frequently noted as a standout aspect of their stay. The breakfast buffet is celebrated for its excellence and large variety of food choices, providing something to satisfy every palate. Many guests found the breakfast food to be delicious and consistently good with particular commendations for the wide array of options available, including Mexican favorites and a variety of juices. The attentiveness and helpfulness of the staff further enhance the breakfast experience, contributing to an overall positive dining atmosphere. While some reviewers expressed a desire for more gluten-free bread options, this minor critique does not overshadow the overwhelmingly positive feedback. Overall, the breakfast buffet stands out as a highlight, often described as amazing and a key highlight of the culinary offerings at the hotel.
Dinner
The culinary experience at Riu Palace Cabo San Lucas garners mixed reviews but has its distinct highlights. Many guests praise the resort's expansive array of restaurants and bars, emphasizing the quality and variety offered at the buffet during both breakfast and dinner. The food is frequently described as amazing with some standout mentions for the Japanese, French and Krystal restaurants. The themed restaurants, such as the Italian and Steakhouse, receive varied feedback with some patrons finding them delicious and others less impressive.
The lunch and dinner options consistently receive commendations for freshness and the continuous availability of food and drink across the resort is appreciated. However, a number of guests report disappointment with the specialty dining options and the overall quality of certain meals, particularly critiquing some dishes as overcooked or lacking flavor. Room service garners mixed feedback with some instances of cold or delayed deliveries.
Service from staff is generally highlighted as attentive, which enhances the dining experiences. Despite some guests' dissatisfaction leading them to seek meals outside the resort, many meals, especially at the buffet and poolside kiosks, are well received. Overall, while the food offerings at Riu Palace Cabo San Lucas are generally good with plenty of options and notable highlights, there's a degree of inconsistency with certain restaurants and dishes.
Rooms
Visitors to Riu Palace Cabo San Lucas - All Inclusive offer varied feedback on their experiences with the hotel’s rooms. Many guests appreciated the beautiful, spacious rooms that were clean and inviting. The comfortable bedding and daily cleaning and restocking of the mini-fridge were praised, along with some rooms offering impressive ocean views and amenities like a jacuzzi.
However, there were numerous complaints about outdated furnishings and issues with room maintenance. Some experienced mold or sewage odors and others faced persistent problems with air conditioning, WiFi and room safes. Noise was a common issue, especially for rooms near noisy areas or with thin walls. Some guests found their rooms far from amenities and several reported subpar room service or cleaning inconsistencies.
Overall, while some guests found their rooms top-notch and comfortable, there is a notable call for updates and improvements to match the hotel's otherwise appealing features.
Beds
The bed quality at Riu Palace Cabo San Lucas - All Inclusive appears to be a mixed bag according to guest reviews. Some guests found the beds to be comfortable or very comfortable, providing a good night's sleep. However, a number of reviews point out several issues with the bedding arrangements and comfort levels. Guests frequently mentioned that the King beds were often made by pushing two double or single beds together, which many found to be uncomfortable. There were mentions of beds being either too hard, too soft or even feeling like a rock slab, which detracted from their sleeping experience. Furthermore, it was noted that some beds and pillows were old and in need of replacement with some guests describing the mattresses as extremely firm or soggy. Small bed sizes and slanted mattresses also came up as concerns. Despite these mixed reviews, there were still guests who found the beds to be fine or acceptable for the duration of their stay.
Cleanliness
The Riu Palace Cabo San Lucas - All Inclusive stands out for its exceptional cleanliness and well-maintained facilities. Guests frequently noted that the property is always in a clean and inviting condition with spacious, beautifully landscaped grounds and spotless rooms. The cleanliness extends to all areas of the resort, including common spaces, restaurants and amenities, which are described as immaculate and super clean. The housekeeping staff receives high praise for their diligent work in maintaining a clean environment, contributing to a feeling of comfort and relaxation for visitors.
Although there are mentions of certain areas needing updates and repairs and occasional issues with amenities, these seem to be outliers rather than the norm. The overall impression is that of a well-maintained, beautiful property with a consistently high standard of cleanliness. Guests appreciate the friendly and attentive staff, who are noted for their constant efforts to keep the resort in pristine condition.
Overall, the Riu Palace Cabo San Lucas offers a clean, beautiful and inviting environment that enhances the guest experience, making it a highly recommended choice for travelers looking for a well-maintained and relaxing getaway.
Staff
The staff at Riu Palace Cabo San Lucas - All Inclusive receive consistent praise for their exceptional friendliness and dedication. Many guests highlight the friendliness, warmth and professionalism of the staff with numerous mentions of them being accommodating, attentive and helpful. The waiters, bartenders and cleaners are frequently noted for their excellent service and welcoming demeanor, making guests feel at home. Key staff members, such as those at the front desk and specific waiters like Beto, America, Blanca, Maria, Raul and Jorge, receive special recognition for their hard work and positive attitude. Although there are a few mentions of isolated negative experiences with the front desk and room service, the majority of reviews emphasize the staff's exceptional customer service, hard work and genuine friendliness, contributing significantly to the pleasant, welcoming atmosphere of the hotel. The overall impression is one of a well-organized and friendly environment where staff go above and beyond to ensure a memorable stay for guests.
Wi-Fi
The Wi-Fi at Riu Palace Cabo San Lucas - All Inclusive receives mixed feedback from guests. Some travelers described the Wi-Fi as always great, excellent and providing great service. However, several others experienced issues such as slow speeds, frequent disconnections and poor connection quality, particularly in their rooms. Some guests noted difficulty staying connected or being repeatedly thrown off the network. While efforts to improve connectivity are evident, there remain inconsistencies in the Wi-Fi performance across different areas of the hotel.
Spa
The spa at Riu Palace Cabo San Lucas - All Inclusive receives praise for its excellent services and well-trained staff. Guests particularly enjoyed the spa treatments, highlighting the attentive and professional demeanor of the masseuses. The sauna and steam rooms are beloved features that contribute to the overall positive experience. Despite some isolated comments about language barriers and staff friendliness, the majority of feedback speaks highly of the amazing massages and the quality of the spa facilities.
Gym
The gym at Riu Palace Cabo San Lucas - All Inclusive has received mixed reviews from guests. While some guests found the gym to be great with equipment in excellent condition, many others noted that the facility was quite small and often overcrowded. There were also comments about the gym needing some updates and being inadequately equipped. Furthermore, guests experienced issues such as not being able to get wifi in the gym. Overall, despite the gym having some positive aspects, improvements are needed to meet the expectations of all guests.
Pool
The pool areas at Riu Palace Cabo San Lucas - All Inclusive have received a blend of appreciations and a few criticisms from guests. The standout feature is undoubtedly the vast, impressive pools that offer stunning views and plenty of space, ensuring they never feel overly crowded. Many guests found the pools to be well-maintained, clean and beautiful with infinity edges that enhance the visual appeal.
The atmosphere around the pool area, enhanced by pool parties and themed events, was a high point for several guests. The poolside service also received praise for its efficiency and the staff's attentiveness. The variety of pools, including adults-only options, was another appreciated feature, catering to different preferences and making the experience more enjoyable.
However, some criticisms were noted regarding the pools. Complaints about maintenance issues, such as missing tiles and occasional lack of cleaning, were mentioned. The pool area could get noisy and the vendors present were seen as a downside by some guests. Additionally, the pools tended to close early, which was a point of contention for those wanting to extend their evening relaxation.
Overall, while the pools at Riu Palace Cabo San Lucas are admired for their size, beauty and the memorable experiences they offer, there are areas that could benefit from improvements in maintenance and operational hours.
Beach
The beach at Riu Palace Cabo San Lucas offers breathtaking views and unparalleled proximity to the water, making it an attractive destination for sunbathing, beach volleyball and picturesque beachfront weddings. The spacious, beautiful beach allows for serene walks and the joy of simply enjoying the beachfront scenery.
Unfortunately, swimming is not recommended due to the rough and treacherous waters. Guests have consistently noted the lack of swimmable conditions, often highlighted by red flags signaling danger in the water. There are no palapas or umbrellas available, so securing shade can be a challenge. Moreover, some guests found the beach area to be noisy due to nearby vendors.
Despite these drawbacks, the location offers great views of the iconic Arch and Lover's Beach, enhancing the beach’s allure. With beach access being convenient for walks and lounging and given its prime placement right by the hotel, many guests still found the beach experience to be enjoyable. However, for those looking specifically to swim, alternative beach locations may need to be considered.
Family
For those traveling with family, Riu Palace Cabo San Lucas - All Inclusive offers an overall positive experience. Many reviews highlight that the hotel is family-friendly, providing great ease and comfort for families. The full cooked breakfast is widely appreciated and the rooms are reported to be spacious and suitable for a family of four. The hotel is well-regarded for its organized family activities and many families found the resort an excellent setting for a relaxed getaway.
However, the kids' club seems less engaging for older children and there are mentions of some restrictive practices in areas specifically meant for children, which may need attention. A few reviews also note that the staff were not always attentive to national tourists, although generally, the staff are described as respectful. The all-inclusive nature of the hotel with close proximity to various activities, adds to its appeal as an all-in-one destination for families. While it may not be the top pick for everyone, many families reported having a great time with their children at this resort.
5 Star
Riu Palace Cabo San Lucas - All Inclusive is lauded as a true five-star experience, consistently described as a five-star resort that runs at a high level of luxury. Guests appreciate its clean and well-maintained environment, highlighting its overall excellence. The hotel exudes luxury in every way, presenting facilities that are nearly perfect. The Mexican restaurant stands out as a five-star equivalent dining option, adding to the appeal of the resort. While some guests suggest the service can be inconsistent and a few amenities might feel more four-star, the general consensus underscores a true five-star resort experience with wonderful and luxurious accommodations.
All-Inclusive Packages
Riu Palace Cabo San Lucas offers a picturesque all-inclusive resort experience. The facility stands out for its seamless access to various amenities, including delicious meals ranging from good to great and a variety of all-inclusive drink options, even available in-room. Visitors appreciate the convenience of the all-inclusive package, which covers all meals, drinks and even includes access to other resorts. The cleanliness of the resort, abundant lounging chairs and excellent service also receive high marks.
While some guests noted that the food service could be subpar at times and that all-inclusive food isn't always warm, the overall sentiment towards the dining experiences remains positive. Beach access and multiple pool options, including adult-only areas, add to the attraction and most guests find the entire all-inclusive experience to be highly enjoyable and worth considering for future visits. Despite some finding the all-inclusive packages not the best and suggesting to carry money for tips, the convenience and comprehensive offerings of the resort make it a worthwhile destination.
Rooms with Jacuzzi / Hot-Tub
The rooms at Riu Palace Cabo San Lucas - All Inclusive featuring jacuzzis and hot tubs have received mixed feedback from guests. Several guests appreciated the beautiful rooms and praised the fantastic views from the jacuzzi suites. Positive comments also mentioned enjoying the jacuzzi and loving the hot tub experience. However, there were several issues reported, such as non-operational jets, lack of hot water and instances where the hot tub could have been cleaner. Some guests also noted the absence of outdoor hot tubs or jacuzzis at the resort. Overall, while the amenities have potential for a great experience, there are areas that need improvement.
Accessible
The Riu Palace Cabo San Lucas - All Inclusive offers a fairly accessible experience for guests with disabilities. The hotel is described as mostly wheelchair accessible and wheelchair friendly with good accessible facilities available. While there were some accessibility issues noted with specific rooms and the occasional problem with room assignments, overall accessibility across the hotel facilities is positively highlighted. Guests can make use of golf carts to navigate the property more easily. However, there is a need for more accessible options to enhance convenience further. Clean rooms were also a positive aspect noted by visitors.
Infinity Pool
The Riu Palace Cabo San Lucas offers a stunning infinity pool experience that stands out as a highlight for many guests. The infinity pools at the resort are described as beautiful and breathtaking, adding a touch of luxury to the stay. They are cited as a must-see feature, providing guests with memorable moments during their visit. Despite their popularity, which can result in crowding, the expansive and multiple infinity pools ensure that there is plenty of space for guests to swim and relax. Overall, the infinity pools significantly enhance the appeal of the hotel, offering both aesthetic pleasure and ample swimming opportunities.
Outdoor Pool
The outdoor pool area at Riu Palace Cabo San Lucas - All Inclusive receives high praise for its spaciousness and cleanliness. Guests appreciate the multiple, well-lit pool areas that cater to different preferences, including adult pools and family-friendly options. The swim-up bar and the thematic entertainment at the pool parties are frequently enjoyed, adding a lively atmosphere without feeling overly crowded. The resort offers year-round access to the pools, ensuring enjoyable swimming regardless of the season. Although some pools can get busy at times, guests find the overall layout and design to be well thought out, allowing everyone to have a pleasant experience. Every detail, from the design to the maintenance, contributes to an exceptional poolside experience that guests love.
Honeymoon
Riu Palace Cabo San Lucas - All Inclusive is often highlighted as a romantic destination, ideal for honeymooners. Special mentions often include its quiet and peaceful ambiance, making it a perfect retreat for couples seeking tranquility. The resort has received commendations for being a romantic honeymoon spot with particular praise for the honeymoon suite, described as amazing. Guests have frequently noted that it provides a pleasant and memorable honeymoon experience, establishing it as a great choice for newlyweds. However, one review suggested it might not be suitable for everyone's honeymoon expectations.
Luxury
Riu Palace Cabo San Lucas - All Inclusive offers a very luxurious experience that has been likened to a true five-star stay. The resort itself is breathtaking with a high-end feel that promises a pleasant luxury experience. However, some guests noted that while the resort's facilities are top-notch, there was a perceived gap in the luxuriousness of the service provided. Despite this, the general consensus points towards a luxury experience that feels very high-end, even if it doesn't surpass every guest's past stay at other high-end resorts. The setting and overall ambiance contribute significantly to the sense of opulence, making it a standout choice for travelers seeking a luxurious getaway.
Beachfront
Riu Palace Cabo San Lucas - All Inclusive offers an exceptional beachfront location that consistently garners high praise from its guests. The beachfront itself is highlighted as great-looking and excellent, providing beautiful views and ample space. Some guests especially enjoy walking towards the beach and appreciating the presence of natural landmarks like the Arch and Lover's Beach visible from the hotel.
Guests find the rooms to be a delight with many offering direct beach views and the ability to watch cruise ships come in. The hotel grounds are beautifully kept, adding to the overall charm of the beachfront experience. Accessibility to the beach is straightforward, making it easy for guests to move between the hotel and the sandy shores. The location is often described as perfect with some guests even celebrating beachfront weddings here due to its ideal setup.
Overall, the Riu Palace Cabo San Lucas offers a top-tier beachfront experience that combines natural beauty, excellent facilities and convenient accessibility, making it a prime destination for beach lovers.
FAQ
Yes, Riu Palace Cabo San Lucas - All Inclusive has pool(s) that belong to one or more of the following categories: Infinity Pool, Pool Lap Lanes, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Riu Palace Cabo San Lucas - All Inclusive.
No, Riu Palace Cabo San Lucas - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Riu Palace Cabo San Lucas - All Inclusive.
Yes, Riu Palace Cabo San Lucas - All Inclusive has a gym.
