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Summary of reviewsThe Broken Board receives a wealth of positive feedback for its various appealing attributes, making it a popular choice for travelers seeking both adventure and relaxation. Situated in a prime location, the hotel combines convenience with tranquility, offering easy access to the famous Cloud 9 surfing area and local attractions such as cafes and shops. Visitors appreciate the strategy of its placement, which encourages exploration by foot or bike, enhancing the travel experience.
Guests are particularly impressed with the spaciousness and cleanliness of the accommodations. The sizable rooms feature comfortable, large beds that contribute to restful nights. Additional amenities like air conditioning, fans, and private balconies add an extra layer of comfort. The overall upkeep of the rooms and communal spaces, punctuated by frequent bathroom cleaning, ensures a well-maintained environment.
The staff at The Broken Board consistently earn high praise for their warmth and professionalism, with special recognition for Ate Arlene's exceptional service and welcoming presence. The team’s friendly demeanor and dedication to guest satisfaction create an inviting and supportive atmosphere that enhances the overall stay.
While the Wi-Fi service garners mixed responses, it is generally regarded as sufficient by local standards, with improvements underway to enhance reliability. Moreover, The Broken Board’s beds are highlighted as a standout feature, with many guests loving the comfort and homey feel they provide, contributing significantly to the relaxing ambiance of the hotel.
Overall, The Broken Board is celebrated for its strategic location, cleanliness, comfortable accommodations, and outstanding staff, offering guests a memorable and enjoyable visit.
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