Brooklands Hotel & Spa is a luxurious hotel located in a prime location for car enthusiasts, overlooking the tracks of Mercedes Benz world and close to Brooklands Museum. The hotel's location is a major selling point with guests appreciating its historical significance and proximity to car events. The rooms are spacious, clean and comfortable with modern and stylish decor and the bathrooms are luxurious and well-appointed. The staff are friendly, helpful and professional with some guests singling out individual staff members for their exceptional service. However, the hotel's breakfast and dinner options have received mixed reviews with some guests finding them limited and expensive. The spa facilities are not included in the room rate and have received mixed reviews with some guests disappointed with the limited facilities available. The hotel charges £10 per day for parking, which many guests feel is an unnecessary additional expense. Despite some issues, Brooklands Hotel & Spa is a great option for families with spacious and comfortable family rooms and excellent facilities to keep the kids entertained. Overall, the hotel is a luxurious and unforgettable experience that guests highly recommend.
The 'Hand and Spear' hotel presents a charming and strategically convenient location near Weybridge station, making it an ideal base for both leisure and business travelers. The surroundings combine scenic beauty with accessibility, allowing guests to effortlessly explore local attractions or travel to London. The serene and picturesque grounds offer a peaceful ambiance, despite the lively atmosphere of the adjacent pub and restaurant.
Breakfast at the 'Hand and Spear' consistently receives high praise, marked by descriptive adjectives such as fantastic, brilliant, and exceptional. Guests enjoy a variety of breakfast options served in a calming conservatory setting, with ample choices contributing to a delightful start to the day. The dining experience extends to dinner, with guests relishing excellent meals marked by quality and presentation, including standout dishes like the Sunday roast and impressive culinary accommodations for dietary needs.
The rooms at the hotel are celebrated for their spaciousness, cleanliness, and inviting design. Guests appreciate the thoughtful balance between historic charm and modern comfort, with well-equipped interiors featuring luxury toiletries and comfortable bedding. The stylish and unique decor, combined with excellent shower facilities and quiet ambiance, create a home-away-from-home experience.
Cleanliness across the hotel is highly commended, contributing to a relaxing retreat. The high standards of hygiene coupled with the beautifully designed interiors ensure a cozy stay. The dedication of the staff enhances the overall atmosphere, providing exceptional service that is frequently noted for its friendliness and attentiveness. The hotel team is recognized for their obliging and supportive approach, with thoughtful gestures like complimentary tiffin exemplifying their commitment to guest satisfaction.
Parking facilities are generally seen as a positive feature, offering convenience and security, though guests are advised to arrive early due to limited spaces. The beds provide a particularly comfortable sleeping experience, adding to the overall sense of coziness, despite occasional minor feedback on pillows or firmness.
Overall, the 'Hand and Spear' stands out for its thoughtful combination of convenience, comfort, and exceptional service, creating a welcoming and memorable stay for travelers seeking a serene and stylish haven.
Summary of reviews related to the 'Accessible' category
Hilton Cobham offers a range of accessible-friendly accommodations that caters well to guests with disabilities. Many reviews highlight the hotel's excellent accessibility with several accessible rooms available that are ideally located, often next to the reception for added convenience. These rooms feature accessible-friendly options, such as accessible bathrooms, making them suitable for guests with mobility scooters. The hotel provides good disabled access throughout, ensuring easy navigation and support for disabled guests. Although a few reviews mention minor issues like difficulties with small sets of stairs, overall, the hotel's disabled access is highly praised with numerous positive remarks about the comprehensive range of accessible options. Hilton Cobham demonstrates a clear commitment to accommodating the needs of all guests, including those with disabilities.
Summary of reviews related to the 'Accessible' category
The Best Western Ship Hotel is commendable for its accessibility features. Guests found the hotel easy to reach and appreciated the dedicated disabled access parking. The overall accessibility within the hotel was highly praised, making it convenient to navigate throughout the premises. Additionally, the location's proximity to local eateries, the high street and the bus stand offered further ease for exploring the area. Some visitors even managed to figure out bus routes to Heathrow, enhancing the convenience factor. However, it is worth noting that while there are lifts and accessible rooms, the options for disabled room access may be somewhat limited.
Summary of reviews related to the 'Accessible' category
Guests have shared mixed reviews regarding the accessibility of 'The Talbot Inn' for those with disabilities. On the positive side, many appreciated the accessibility of the rooms with several mentioning that the establishment offers rooms on the ground floor that are easily accessible and particularly helpful for wheelchair users. Some guests noted that the rooms were well-equipped and, in some cases, close to the restaurant, which was convenient.
The establishment made efforts to accommodate guests with specific needs, such as reserving parking spaces for those with mobility issues. A few guests highlighted the decent wetrooms available for wheelchair users, indicating a thoughtful consideration of their requirements.
However, several guests encountered challenges that suggest room for improvement. Some mentioned that the stairs and corridors posed difficulties for those carrying luggage or with mobility concerns. Others pointed out that the hotel was not fully disability-friendly with specific comments about accessibility limitations due to stairs.
Feedback on room maintenance varied with some issues noted such as loose toilet seats, broken tiles and dusty radiators. It's clear that while 'The Talbot Inn' has made attempts to cater to disabled guests, there remain areas that could be improved to ensure a more comfortable stay for all.
Summary of reviews related to the 'Accessible' category
The Oatlands Chaser by Innkeeper's Collection received a mixed reception for its accessibility offerings. On the positive side, many reviewers highlighted the hotel's accessible entrance, rooms and bathrooms, making it friendly for guests with disabilities. Specific praise was given to the wheelchair-accessible rooms, which are conveniently located near the pub and come equipped with ample space and wet rooms. The hotel's public areas and parking lot are also noted to be easily accessible and the staff received commendations for their attentiveness to accessible needs.
However, the absence of a lift presented challenges, particularly for those with limited mobility or dealing with staircases. Guests mentioned that a reasonable level of mobility is advisable since many rooms require the use of stairs. While some accessible rooms are situated on the ground floor, making them manageable for wheelchair users, other areas, including some shower facilities and the top floor, posed significant difficulties. Additionally, the lack of a fire escape route in certain sections raised safety concerns.
In summary, The Oatlands Chaser offers several well-thought-out accessible features, particularly in their specialized rooms and overall layout. However, the lack of an elevator and some tight spaces can pose challenges for guests with mobility issues.
Summary of reviews related to the 'Accessible' category
The Bridge Hotel offers commendable accessibility features that cater to guests with disabilities. Guests appreciated the convenience of having a lift, crucial for those with mobility issues. The proximity of disabled parking to the hotel entrance and the availability of accessible parking were noted positively. Wheelchair accessibility was highlighted as excellent with the entire hotel being fully accessible. An accessible room was available and well-received and a mobility scooter was used to facilitate easy check-in. Despite some minor drawbacks, such as insufficient instructions for the TV remote and unclear signs, the overall accessibility experience was highly satisfactory. The hotel's location was particularly advantageous for guests with mobility issues.
Summary of reviews related to the 'Accessible' category
DoubleTree by Hilton Woking receives praise for its accessible features, making it a suitable choice for guests with disabilities. The hotel offers wheelchair-accessible rooms and bathrooms, ensuring comfort and convenience. A modern and accessible lift provides easy access to different floors. Guests noted that the hotel is well-set-up for accessibility as a standard with wheelchair-friendly facilities available throughout. Additionally, the staff are attentive and make sure that wheelchair-friendly guests are properly escorted when needed. While there was a rare issue with non-functional elevators, the hotel's overall accessibility is commendable with multiple access points via taxis or the station.
Summary of reviews related to the 'Accessible' category
Crown Hotel has proven to be accessible for guests with disabilities, providing ease of access throughout the premises. The hotel is described as having good customer-facing services and rooms equipped for those with specific needs, including bathrooms designed for disabled access. Guests appreciated the overall accessibility and found the facilities entirely suitable for their requirements. However, there were minor concerns noted such as the necessity for improvement in the positioning of the main mirror and enhancing the safety of the stairs. Additionally, there was an instance of the lift being out of order, which could be an inconvenience. Overall, Crown Hotel manages to cater well to guests requiring disability access, though there's room for minor adjustments to ensure an even better experience.
Summary of reviews related to the 'Accessible' category
The Ramada by Wyndham Cobham offers a welcoming and accessible environment for guests with disabilities, ensuring a comfortable stay for all. The hotel's strategic location right off the M25 makes it an ideal stopover for travelers seeking convenience. Guests appreciated the friendly staff and highlighted the excellent accessibility throughout the property, from the dining hall to the nearby restaurant.
The accessible rooms receive particular praise, with facilities that cater well to wheelchair users. The bathrooms are noted for their excellent design, functioning as proper disabled toilet and shower rooms, providing a home-like experience. Although some guests found the beds to be uncomfortable, the overall accessibility and thoughtful amenities make this hotel a suitable choice for those with mobility needs.
Summary of reviews related to the 'Accessible' category
The Wheatsheaf by Innkeeper's Collection has garnered positive feedback for its accessibility features. Guests highlighted the ease of access to the hotel at any time, thanks to its convenient location near a bus stop and within walking distance of key spots. The hotel’s accessible room options received praise for their thoughtful design and features, including walk-in showers and safety rails, ensuring a comfortable stay. The newly refurbished rooms were noted for being stylish and well-done, enhancing the overall experience for guests with disabilities. Access and egress for disabled vehicles was also satisfactory.
However, some constructive feedback was noted. Issues like the absence of a lift and narrow corridors could pose challenges for those with mobility issues. The rooms, though accessible, were described as small and warm and certain amenities like telephones in rooms were missing. The general consensus is that while The Wheatsheaf offers good access and features for guests with disabilities, there is still room for improvement in some areas.