Mercure Bydgoszcz Sepia
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Summary of reviewsMercure Bydgoszcz Sepia is highly praised for its outstanding central location, making it an ideal base for exploring Bydgoszcz. With its proximity to major attractions like the Old Town, Mill Island and Opera Nova, guests are just a short walk away from the city's vibrant offerings, including restaurants, shops and cafes. The rooftop terrace provides stunning views, enhancing the overall ambiance of the hotel. The convenient parking options and access to public transport add to its appeal.
The breakfast service is notably exceptional, offering a delicious, varied and abundant selection of fresh and tasty options. Guests frequently highlight the buffet's high quality, cleanliness and well-arranged presentation, although a few noted the cost and selection could be improved. Dinner reviews are mixed; many commend the tasty food, ambiance and reasonable prices, while some suggest menu improvements.
Rooms are highly regarded for their cleanliness, spaciousness and modern amenities, providing a comfortable and stylish stay. Despite minor issues with some views and bathroom lighting, the soundproofing, air conditioning and high-quality furnishings contribute to a positive experience. Cleanliness throughout the hotel is consistently praised with high housekeeping standards ensuring a spotless and inviting environment.
The hotel's staff stands out for their exceptional service and professionalism. Guests commend the friendly, helpful and efficient team, particularly the reception staff, for their attentiveness and willingness to go above and beyond.
The WiFi presents a mixed experience with some guests finding it satisfactory while others encounter connectivity issues. Parking receives a similar mix of feedback; it's convenient and secure, but the cost is considered high and space limited during peak times.
Families find the hotel accommodating with spacious rooms, travel cribs and a friendly service team. Comfortable beds are highlighted as a standout feature by many guests. The hotel generally meets the high standards expected of a four-star establishment, though a few experiences fall short. Accessibility is another strong point with easy access to amenities, good navigation throughout the hotel and comprehensive breakfast service.
Overall, Mercure Bydgoszcz Sepia provides a comfortable and inviting stay, enhanced by its excellent location, high cleanliness standards and exceptional staff service.
Categories
The breakfast service is notably exceptional, offering a delicious, varied and abundant selection of fresh and tasty options. Guests frequently highlight the buffet's high quality, cleanliness and well-arranged presentation, although a few noted the cost and selection could be improved. Dinner reviews are mixed; many commend the tasty food, ambiance and reasonable prices, while some suggest menu improvements.
Rooms are highly regarded for their cleanliness, spaciousness and modern amenities, providing a comfortable and stylish stay. Despite minor issues with some views and bathroom lighting, the soundproofing, air conditioning and high-quality furnishings contribute to a positive experience. Cleanliness throughout the hotel is consistently praised with high housekeeping standards ensuring a spotless and inviting environment.
The hotel's staff stands out for their exceptional service and professionalism. Guests commend the friendly, helpful and efficient team, particularly the reception staff, for their attentiveness and willingness to go above and beyond.
The WiFi presents a mixed experience with some guests finding it satisfactory while others encounter connectivity issues. Parking receives a similar mix of feedback; it's convenient and secure, but the cost is considered high and space limited during peak times.
Families find the hotel accommodating with spacious rooms, travel cribs and a friendly service team. Comfortable beds are highlighted as a standout feature by many guests. The hotel generally meets the high standards expected of a four-star establishment, though a few experiences fall short. Accessibility is another strong point with easy access to amenities, good navigation throughout the hotel and comprehensive breakfast service.
Overall, Mercure Bydgoszcz Sepia provides a comfortable and inviting stay, enhanced by its excellent location, high cleanliness standards and exceptional staff service.
Dog Friendly Hotel
This hotel is pet-friendly and provides a comfortable environment for guests traveling with dogs. It is well-regarded for its overall quality and service.
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, zł 12 per night
Yes, zł 12 per night
Should the dog owner notify you before checking in?
Not necessarily
Show more...Not necessarily
Business Hotel
Mercure Bydgoszcz Sepia is a 4-star hotel centrally located near Opera Nova, the Old Market Square, and Mill Island. It offers 90 comfortable rooms, meeting rooms, a restaurant, a fitness room, a sauna, and a roof terrace with a view. The hotel provides modern rooms with amenities such as Wi-Fi, air conditioning, tea and coffee making facilities, and a business center.
Accessible Hotel
This hotel offers wheelchair access to common/public areas. There is one room specifically for people with reduced mobility. The hotel also has a lift.
Hotel with Gym
This hotel offers gym facilities. It is a well-regarded option in Bydgoszcz.
4-Star Hotel
Located in the heart of Bydgoszcz, next to Opera Nova, this 4-star hotel offers comfortable rooms and is within walking distance of the Old Market Square and Mill Island. It features meeting rooms, a restaurant, a fitness room, a sauna, and a roof terrace with scenic views.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Guest Reviews
Mercure Bydgoszcz Sepia offers guests an ideal base for exploring Bydgoszcz thanks to its remarkable location. Centrally positioned, the hotel provides easy access to the city's main attractions, including the Old Town, Mill Island and Opera Nova, which is conveniently located right across the street. The central location ensures that guests are just a short walk away from the city center, market square and a plethora of restaurants, shops and cafes.
Visitors appreciate that the hotel's proximity to public transport stops makes traveling around the city effortless, while available parking options add to the convenience for those driving. Guests find the hotel both quiet and comfortable despite its central position on a main street. The rooftop terrace with its stunning views adds to the ambiance, making it a pleasant spot to relax. Overall, Mercure Bydgoszcz Sepia's location consistently receives high praise for its accessibility, convenience and close proximity to Bydgoszcz's vibrant city life.
The breakfast at Mercure Bydgoszcz Sepia has received a plethora of positive feedback from guests. Most reviewers lauded the breakfast as delicious, varied and abundant with a wide selection of fresh and tasty options. The buffet was frequently described as excellent and great, offering everything from regional cheeses and cold cuts to hot dishes, including especially tasty scrambled eggs.
The diverse selection and high standards seemed to have met most guests' expectations with some appreciating the option to eat in different areas or have breakfast in their rooms. Cleanliness and well-arranged buffets were also highlighted, ensuring a pleasant dining experience. Some reviewers mentioned the breakfast as a standout feature, reinforcing the overall high quality of the offerings.
However, a few negatives were noted, such as the high cost of breakfast with some feeling the price did not match the value provided. There were comments about the need for a bigger selection and warmer hot dishes lasting until the end of service. A limited selection of bread and toppings also drew some critique. Despite these points, the majority of guests highly recommended the breakfast, praising it for its superb variety and deliciousness.
The dinner experience at Mercure Bydgoszcz Sepia receives mixed feedback from guests. Many guests praise the restaurant for its amazing, delicious and tasty food, highlighting the good variety and reasonable prices. The panoramic terrace and great restaurant ambiance are also frequently appreciated. However, some reviewers feel that the dinner menu could use some revision and improvements, mentioning that certain meals were disappointing or not very tasty. Nonetheless, the overall sentiment leans positively towards good and accessible cuisine with a decent selection of dishes that are both affordable and enjoyable.
The rooms at Mercure Bydgoszcz Sepia are consistently praised for their cleanliness, spaciousness and modern amenities. Guests frequently describe the rooms as clean and well-maintained with many noting the comfortable beds and large, well-equipped bathrooms. The decor is often highlighted as stylish and aesthetically pleasing, contributing to a cozy and inviting atmosphere. Soundproofing in the rooms ensures a peaceful stay and features like air conditioning and functional furnishings enhance comfort.
Spaciousness is a recurring theme with many guests appreciating the large room sizes and ample space to relax. The hotel also offers modern conveniences such as minibars, safes and complimentary water. High-quality room furnishings and attention to detail in cleanliness are also commonly noted.
However, a few reviews mention some minor issues, such as smaller rooms next to the multi-storey car park, inadequate lighting in the bathrooms and views that are less than ideal, including views of walls or courtyards. Nonetheless, the overall impression is positive with most guests satisfied with the room standards and amenities. The hotel's effort to maintain high cleanliness and comfort levels appears to be well-received with many guests describing their rooms as very nice, comfortable and beautifully decorated.
The beds at Mercure Bydgoszcz Sepia have consistently impressed guests with their high level of comfort. Numerous reviews highlight the beds as very comfortable with some guests even describing them as super comfortable or incredibly comfortable. The size of the beds has also been a notable positive aspect with mentions of large, spacious and huge beds. Extension beds for children have also been praised for their comfort, making the hotel family-friendly. While most guests found the mattresses comfortable, there were a few mentions of preferences for softer pillows and some reports of harder beds. Overall, Mercure Bydgoszcz Sepia seems to provide an excellent sleeping experience with many reviewers noting the highly comfortable beds as a standout feature.
Mercure Bydgoszcz Sepia receives high praise for its dedication to cleanliness with guests consistently highlighting the hotel's pristine and well-maintained environment. The entire hotel, from common areas to individual rooms, is frequently described as very clean, tidy and well-kept. Rooms, in particular, are noted for their spotless cleanliness, freshness and comfortable atmosphere. Even the bathrooms receive specific mentions for being exceptionally clean and well-maintained.
The hotel's housekeeping standards are evidently high, ensuring that both rooms and common areas remain in excellent condition. Guests appreciate the comfort and tranquility of the clean, quiet rooms, often describing their experiences as very pleasant. The modern design of the hotel further complements its cleanliness, offering a functional yet inviting environment.
Overall, visitors' expectations regarding cleanliness are not only met but often surpassed, making Mercure Bydgoszcz Sepia a top choice for those prioritizing a tidy and comfortable stay.
The reviews for Mercure Bydgoszcz Sepia consistently highlight the exceptional service and professionalism of the hotel's staff. Guests frequently describe the team as friendly, helpful and always smiling. The reception staff, in particular, receives commendations for being welcoming, attentive and courteous. The service is characterized as efficient and competent with the staff readily fulfilling additional requests and ensuring an enjoyable stay for visitors.
Despite the challenges posed by the pandemic, the hotel's personnel have been praised for their diligence in adhering to health regulations while still maintaining a high level of service. Instances of staff going above and beyond, such as preparing early breakfasts and managing late check-outs, are also noted. Overall, the commitment to excellent service seems to be a signature trait at Mercure Bydgoszcz Sepia, creating a hospitable and professional environment that guests greatly appreciate.
The WiFi at Mercure Bydgoszcz Sepia receives mixed reviews. On the positive side, guests have appreciated the good free WiFi and mentioned that the internet connection is decent with some noting it as excellent. However, several guests have reported issues, such as weak reception in rooms, difficulty maintaining a signal and the internet being slow or unstable. For those needing reliable internet for work, the network performance might not meet expectations due to frequent cutoffs and connectivity problems. Overall, while some guests had a satisfactory experience with the WiFi, others encountered significant challenges.
The parking situation at Mercure Bydgoszcz Sepia garners a mixed range of feedback from guests. On the positive side, there's hotel parking available directly on-site, which many find convenient and secure. The parking is easily accessible and provides peace of mind for those with vehicles. Some also appreciate the fairly large parking area at the back of the hotel and the safety measures in place, such as a barrier and guarding.
However, several guests point out the high cost associated with parking. Many reviews highlight that the parking fees are quite steep with some guests describing the prices as definitely too high or expensive. There are comments about additional parking costs not being clearly communicated on the Booking.com website. Despite the size of the parking lot, it brings limited space, leading to parking issues, especially during peak times. Additionally, information about securing bicycles is lacking, which might be a concern for some travelers.
In summary, while the parking at Mercure Bydgoszcz Sepia is considered convenient and secure by many, the high cost and limited availability serve as notable drawbacks.
The Mercure Bydgoszcz Sepia is a suitable choice for families visiting Bydgoszcz. Guests appreciated the spacious rooms and the provision of travel cribs for young children. The attentive reception staff and friendly service team were consistently noted as exceptionally nice and helpful. Children are well taken care of with a children's menu available, although some guests felt it wasn't particularly child-friendly. Overall, families found the beds comfortable, though a few noted the pillows were a bit too soft. The hotel's good access and welcoming environment make it a favorable option for a family trip.
The Mercure Bydgoszcz Sepia hotel generally meets the high standards expected of a four-star hotel. Described as a new facility with an appropriate standard for its price, it maintains a reputation for being a nice hotel with high standards. Guest reviews indicate that the overall hotel standard aligns with typical expectations for a 4-star establishment, providing satisfactory facilities and services. However, some reviews mention slight disappointments, implying certain experiences fell short of the four-star rating. The rooms are considered adequate for a hotel of this caliber, ensuring guests a comfortable stay.
Mercure Bydgoszcz Sepia boasts a very accessible location within walking distance of numerous amenities, making it convenient for guests with disabilities. Easy access from the airport further enhances its appeal. The hotel is strategically situated, ensuring quiet surroundings while maintaining proximity to essential services. Guests can enjoy a wide selection of TV channels, including premium options like Canal+. The breakfast service is well-regarded and the courteous and attentive staff consistently earn high praise. An accessible reception service and an elevator located next to the reception add to the ease of navigation. The gym is conveniently situated and good parking facilities are available, making stays more comfortable for all guests.
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Location
Visitors appreciate that the hotel's proximity to public transport stops makes traveling around the city effortless, while available parking options add to the convenience for those driving. Guests find the hotel both quiet and comfortable despite its central position on a main street. The rooftop terrace with its stunning views adds to the ambiance, making it a pleasant spot to relax. Overall, Mercure Bydgoszcz Sepia's location consistently receives high praise for its accessibility, convenience and close proximity to Bydgoszcz's vibrant city life.
Breakfast
The diverse selection and high standards seemed to have met most guests' expectations with some appreciating the option to eat in different areas or have breakfast in their rooms. Cleanliness and well-arranged buffets were also highlighted, ensuring a pleasant dining experience. Some reviewers mentioned the breakfast as a standout feature, reinforcing the overall high quality of the offerings.
However, a few negatives were noted, such as the high cost of breakfast with some feeling the price did not match the value provided. There were comments about the need for a bigger selection and warmer hot dishes lasting until the end of service. A limited selection of bread and toppings also drew some critique. Despite these points, the majority of guests highly recommended the breakfast, praising it for its superb variety and deliciousness.
Dinner
Rooms
Spaciousness is a recurring theme with many guests appreciating the large room sizes and ample space to relax. The hotel also offers modern conveniences such as minibars, safes and complimentary water. High-quality room furnishings and attention to detail in cleanliness are also commonly noted.
However, a few reviews mention some minor issues, such as smaller rooms next to the multi-storey car park, inadequate lighting in the bathrooms and views that are less than ideal, including views of walls or courtyards. Nonetheless, the overall impression is positive with most guests satisfied with the room standards and amenities. The hotel's effort to maintain high cleanliness and comfort levels appears to be well-received with many guests describing their rooms as very nice, comfortable and beautifully decorated.
Beds
Cleanliness
The hotel's housekeeping standards are evidently high, ensuring that both rooms and common areas remain in excellent condition. Guests appreciate the comfort and tranquility of the clean, quiet rooms, often describing their experiences as very pleasant. The modern design of the hotel further complements its cleanliness, offering a functional yet inviting environment.
Overall, visitors' expectations regarding cleanliness are not only met but often surpassed, making Mercure Bydgoszcz Sepia a top choice for those prioritizing a tidy and comfortable stay.
Staff
Despite the challenges posed by the pandemic, the hotel's personnel have been praised for their diligence in adhering to health regulations while still maintaining a high level of service. Instances of staff going above and beyond, such as preparing early breakfasts and managing late check-outs, are also noted. Overall, the commitment to excellent service seems to be a signature trait at Mercure Bydgoszcz Sepia, creating a hospitable and professional environment that guests greatly appreciate.
Wi-Fi
Parking
However, several guests point out the high cost associated with parking. Many reviews highlight that the parking fees are quite steep with some guests describing the prices as definitely too high or expensive. There are comments about additional parking costs not being clearly communicated on the Booking.com website. Despite the size of the parking lot, it brings limited space, leading to parking issues, especially during peak times. Additionally, information about securing bicycles is lacking, which might be a concern for some travelers.
In summary, while the parking at Mercure Bydgoszcz Sepia is considered convenient and secure by many, the high cost and limited availability serve as notable drawbacks.
Family
4 Star
Accessible
No, Mercure Bydgoszcz Sepia doesn't have any pool.
No, a spa isn't available at Mercure Bydgoszcz Sepia.
Yes, Mercure Bydgoszcz Sepia welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Mercure Bydgoszcz Sepia.
Yes, Mercure Bydgoszcz Sepia has a gym.
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