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Summary of reviewsPousada e Spa Villa Mercedes by Latitud Hoteles stands out as a premier destination in scenic Búzios, thanks to its exceptional location, stunning panoramic views and welcoming ambiance. Nestled atop a hill, the inn offers breathtaking vistas of the bay, placing guests within easy walking distance to beautiful beaches like João Fernandes, Azeda and Ossos, as well as key attractions such as Orla Bardot and Rua das Pedras. Despite minor challenges posed by uphill climbs, the tranquil neighborhood and proximity to vibrant downtown make it a favored spot for travelers.
Guests praise the excellent infrastructure, overall cleanliness and comfort of the accommodations. The rooms, often featuring balconies with sea views, are highlighted for their spaciousness, modern amenities and attractive decor. The beds receive varied feedback with many lauding their comfort and quality, contributing to restful stays. Additionally, the hotel's pool, though on the smaller side, is a popular feature, offering clean, well-maintained surroundings and a cozy deck ideal for relaxation.
The breakfast experience garners generally positive reviews with many enjoying the varied and plentiful options, including delightful items like scrambled eggs and lemon cake. However, some suggest that more variety and fresher options could enhance it further. The warm and attentive service provided by the staff is frequently commended with notable mentions of employees' friendliness and professionalism enhancing the guest experience.
Though Wi-Fi connectivity poses some challenges with reports of weak and unstable signals, it does not detract significantly from the overall stay. The boutique style of the inn, characterized by colorful and charming decor, spotless cleanliness and organized layout, earns high marks, making it visually appealing and cozy.
Overall, Pousada e Spa Villa Mercedes by Latitud Hoteles offers a harmonious blend of tranquility, scenic beauty and modern comforts, creating an inviting retreat perfectly suited for beach lovers, families and couples desiring a memorable getaway in Búzios. Show more
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Categories
Boutique-style Inn
Inn near The Beach
Inn Taking Steps Towards Sustainability
Inn with Swimming Pool
Panoramic View Pool Outdoor Pool
Cheap Inn
Inn with Outdoor Pool
Inn with Panoramic View Pool
Room Types
Deluxe Double Room with Sea ViewWith a shared balcony, this air-conditioned room features a Smart TV with Netflix, minibar and private bathroom.
Triple RoomWith a shared balcony, this air-conditioned room features a Smart TV with Netflix, minibar and private bathroom.
Quadruple RoomThis tiled, air-conditioned room features a balcony and a seating area with a Smart TV with Netflix.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony.
Guest Reviews
8.4
Very Good
Location
Nestled in the scenic Buzios, Pousada e Spa Villa Mercedes by Latitud Hoteles boasts a stellar and strategic location, frequently praised for its proximity to an array of beautiful beaches, including João Fernandes, Azeda and Ossos. Guests appreciate how conveniently it allows for walking to these beaches, alongside key attractions like Orla Bardot and Rua das Pedras. Perched atop a hill, the inn offers breathtaking views of the bay and an atmosphere of tranquility, away from the hustle and bustle but still near enough to downtown's vibrant energy.
The panoramic sea vistas from private balconies and the pool deck significantly enhance the overall experience, offering a picturesque backdrop for a serene stay. The peaceful neighborhood is ideal for leisurely strolls with the convenience of easy access to a multitude of beachfront restaurants and shops. Despite slight challenges with uphill climbs and stairs, the charm and beauty of the location more than compensate, making it a favored spot for guests to return to.
Pousada e Spa Villa Mercedes shines for its combination of excellent infrastructure, cleanliness and overall comfort. Facilities are well-maintained, ensuring a cozy and comfortable experience. The presence of attentive and friendly staff further enriches the guests' stay. Guests frequently highlight the peaceful and quiet environment, perfect for rest and relaxation, while still being close enough to dive into the lively scenes of Buzios when desired.
Overall, the inn's exceptional location, remarkable views and warm hospitality create an inviting retreat for those looking to enjoy the best of Buzios. Whether seeking beachside relaxation or exploring the local attractions on foot, Villa Mercedes offers an idyllic base for a memorable getaway.
Breakfast
The breakfast experience at Pousada e Spa Villa Mercedes by Latitud Hoteles receives mixed reviews. Many guests found the breakfast to be excellent, describing it as varied, delicious and plentiful with fresh and high-quality products. Comments frequently highlighted a wide array of options, including delightful scrambled eggs, lemon cake and other tasty items that made for a satisfying start to the day.
However, some reviews point out areas needing improvement. Several guests felt the breakfast lacked variety and noted issues such as repetitive choices, limited fruit selections and processed juices. There were also mentions of items running out and not being replenished, as well as the absence of filtered coffee and natural juices.
Despite these critiques, the general sentiment leans towards a positive breakfast experience, thanks to its abundant and well-served offerings, friendly service and the overall quality that most guests appreciated. The scenic breakfast area and organized scheduling to prevent crowding were additional perks that many guests valued. While there are calls for enhancements, the overall breakfast at this hotel remains a notable aspect of the stay.
Rooms
Pousada e Spa Villa Mercedes by Latitud Hoteles offers a remarkable stay experience with its exceptional room accommodations. Many guests rave about the hotel's breathtaking views, noting that rooms often feature balconies overlooking the beautiful beaches and bay of Buzios. The rooms are described as spacious, well-lit and equipped with modern amenities like air conditioning and Smart TVs. Comfort is a recurring theme with mentions of large, cozy beds, fresh and clean linen and the overall cleanliness and organization of the rooms.
The aesthetic appeal of the rooms is frequently highlighted with guests appreciating the stylish decor and newer facilities. The large and well-ventilated rooms contribute to a pleasant stay, making them a hit among visitors. Additionally, the functionality of the rooms receives positive feedback, including ample outlets for charging devices and a strong, consistent water flow in the showers.
However, a few rooms fell short in maintenance and cleanliness with occasional reports of musty smells, poorly cleaned areas and minor inconveniences like insufficient privacy or noisily interfacing with adjacent rooms. Despite these isolated concerns, most guests emphasized the overwhelmingly positive aspects, pocketing the charm, comfort and beautiful sea views offered by the accommodations.
Overall, the rooms at Pousada e Spa Villa Mercedes provide a blend of comfort, stunning vistas and modern amenities, ensuring a memorable stay for guests. The minor issues noted are overshadowed by the overall exceptional experience reported by most visitors, making it a highly recommended option for travelers seeking both relaxation and a stunning natural backdrop.
Beds
Guests at Pousada e Spa Villa Mercedes by Latitud Hoteles have varied opinions about the beds, though many highlight positive experiences. Several guests describe the beds as very comfortable, large and clean, often mentioning the good quality of bed linen and pillows. Words like wonderful, perfect and excellent frequently appear in reference to bed comfort and some reviews even describe the beds as a dream. Many appreciated the large, cozy and giant beds that added to their overall comfort during their stay.
However, not all feedback is glowing. Some guests felt that the mattresses were too soft or too firm, resulting in discomfort or back pain. Others pointed out issues like mattresses feeling worn, springs being noticeable or beds being old and in need of an upgrade. There were also mentions of mismatched twin beds joined together, causing an awkward gap in the middle.
Overall, while a significant number of reviews praise the comfort and quality of the beds, some guests found areas for improvement, particularly regarding mattress softness and the need for better bed maintenance.
Cleanliness
Pousada e Spa Villa Mercedes by Latitud Hoteles consistently receives positive feedback regarding its cleanliness. Guests frequently describe the environment as exceptionally clean, highlighting the immaculate state of the rooms and common areas. The bed linens and towels are often mentioned as being clean and fresh-smelling, contributing to a comfortable stay. The pool and other facilities are also well-maintained and the overall organization of the inn adds to its welcoming atmosphere.
However, there are occasional discrepancies noted with some guests pointing out issues such as dust in rooms, dirty towels or overlooked details in cleaning, such as mold or dampness. Although these concerns are not the majority, they suggest that while the hotel's cleanliness standards are generally high, there may be occasional lapses. Nonetheless, most reviews commend the staff's attention to maintaining a clean, comfortable and pleasant environment.
Staff
Reviews for Pousada e Spa Villa Mercedes highlight exceptional service by the hotel staff. The majority of the employees are described as very friendly, attentive, professional and always ready to help. Notable mentions are made about staff members like Marco, Luan and Diogo for their exemplary service and welcoming nature. Guests frequently praise the employees for being polite, supportive and competent, contributing to an overall positive and pleasant experience at the hotel.
While most interactions with the staff are positive with specific commendations for their assistance in finding activities and providing great local tips, there are occasional mentions of less favorable experiences. A few guests noted some staff members, particularly at reception, as lacking empathy or professionalism and some felt that specific employees were not friendly or adequately trained.
Despite these few exceptions, the overall sentiment strongly emphasizes the staff's friendliness, politeness and high level of attention, making the service aspect a significant highlight of staying at Pousada e Spa Villa Mercedes.
Wi-Fi
The Wi-Fi situation at Pousada e Spa Villa Mercedes by Latitud Hoteles seems to be a mixed bag according to guest reviews. While some guests praised the Wi-Fi, describing it as dependable and having a very good signal, many others found it lacking. Frequent issues reported include weak connectivity, unstable signals and poor reception, particularly in the rooms. Some guests even noted that the Wi-Fi was only available in certain spots and was generally slow. Overall, while there are some positive mentions of functioning Wi-Fi, improvements appear to be needed to ensure a consistently reliable internet connection throughout the property.
Pool
Villa Mercedes by Latitud Hoteles boasts a pool that has earned glowing reviews from many guests. The pool area offers a stunning sea view, making it a picturesque spot for a morning swim or a relaxing afternoon. Guests consistently highlight the cleanliness of the pool, coupled with the comfort of the deck, which features comfortable benches and sun loungers.
Though the pool is noted to be on the smaller side for the number of guests, it remains a popular spot due to its beautifully maintained condition and the inviting atmosphere. A bar by the pool serves snacks and drinks, enhancing the enjoyment for those lounging nearby.
The pool area is described as very beautiful, cozy and pleasant with some reviews pointing out the wonderful lighting that adds to the ambiance in the evening. The view from the pool deck is repeatedly praised as amazing, providing a perfect backdrop for relaxation and stunning sunsets, making it a favorite among visitors who appreciate the visual appeal.
Despite the many positives, a few guests mentioned that the pool is unheated, which can make it too cold to enjoy, particularly at night. Additionally, there were occasional comments about cleanliness issues and pests, yet these seem to be exceptions rather than the norm. Overall, however, the pool at Villa Mercedes is considered a highlight, offering a beautiful and serene retreat for guests.
Beach
Located just a few minutes from João Fernandes beach, Pousada e Spa Villa Mercedes by Latitud Hoteles is ideally positioned for beach enthusiasts. It's close to many of Búzios' beautiful beaches and is favored for its proximity with some beaches accessible within a short 5-10 minute walk. Guests appreciate the stunning sea views from both the rooms and common areas such as the pool and breakfast area.
For those looking to explore further, the hotel offers complimentary shuttle services to various beaches, ensuring easy transportation. This service is often highlighted as a convenient feature, allowing guests to visit more distant beaches without hassle. The inn also provides transfers to both the beaches and downtown, making it easy to reach the main attractions without needing a car.
Situated near the city's center and within walking distance to numerous beaches, this location offers a blend of convenience and scenic beauty. Even for those willing to walk a bit, the strategic setting provides easy access to Búzios' popular spots, making it a perfect stay for beach lovers, families and couples.
Outdoor Pool
Pousada e Spa Villa Mercedes by Latitud Hoteles is highly praised for its exceptional outdoor pool, inviting guests with its spacious and clean environment. The pool area is not only well-maintained but also beautifully designed, making it a perfect spot for relaxation. Visitors appreciate the fantastic deck that offers stunning sunset views, creating a cozy atmosphere for enjoying drinks and snacks in the late afternoon. The pool itself is described as big and good with the added charm of a biological pool option. An on-site bar enhances the experience, allowing guests to savor refreshing drinks while taking in the spectacular surroundings. Overall, the outdoor pool area at this hotel stands out as a delightful retreat for guests seeking tranquility and picturesque views during their stay.
Boutique-Style
Pousada e Spa Villa Mercedes by Latitud Hoteles has garnered significant praise for its inviting boutique style. Guests frequently highlight its colorful and charming decor, noting that the inn is as beautiful, if not better, than depicted in pictures. The property itself is described as beautiful organized and clean with a structure and architecture that add to its overall elegance. The grand pool and beautiful surroundings further enhance the experience, providing a serene and picturesque setting. The inn's adherence to COVID safety measures is also appreciated by visitors. Overall, the inn exudes cozy and chic boutique vibes, making it a delightful place to stay.
Yes, Pousada e Spa Villa Mercedes by Latitud Hoteles has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Pousada e Spa Villa Mercedes by Latitud Hoteles.
No, Pousada e Spa Villa Mercedes by Latitud Hoteles doesn't allow dogs.
No, parking facilities aren't available at Pousada e Spa Villa Mercedes by Latitud Hoteles.
No, Pousada e Spa Villa Mercedes by Latitud Hoteles doesn't have a gym.